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2010 Obesity Prevention Summit l April 14, 2010 Engaging Incentives: Best Practices and Latest Trends SARAH MARTIN MANAGER, PRODUCT DEVELOPMENT AND MARKET RESEARCH Smarter benefits. Better health. Wellness Program Models Traditional


  1. 2010 Obesity Prevention Summit l April 14, 2010 Engaging Incentives: Best Practices and Latest Trends SARAH MARTIN MANAGER, PRODUCT DEVELOPMENT AND MARKET RESEARCH Smarter benefits. Better health.

  2. Wellness Program Models Traditional Population Quality of Life Approach Health Mgt • Fun activity • Health focus • Add productivity • Voluntary • All voluntary • Some required activity • Site based only • Site-based only • Site and virtual • No spouses • Some spouses • Spouses • Not HCM oriented • Limited HCM oriented • HCM oriented • Minimal incentives • Modest incentives • Major incentives • No risk reduction • Some risk reduction • Strong risk reduction • No high risk focus • Little high risk focus • Strong high risk focus • No evaluation • Weak evaluation • Strong evaluation Morale Morale Activity Activity Results Results Oriented Oriented Oriented Oriented Oriented Oriented Smarter benefits. Better health. Source: Chapman, Using Wellness Incentives, 2002

  3. Connecting Incentives to Wellness Population Health Mgt Traditional • Benefit Approach Based Incentives • Gift Cards • Premium Quality Reductions of Life • Trinkets Smarter benefits. Better health.

  4. Putting Yourself in Their Shoes… Health Fairs Lunch and Learns Health Risk Assessments Biometric Screenings Smarter benefits. Better health.

  5. [ Fact: Employees by default are not interested in changing their behaviors …and they don’t want to be forced to by their employer] Smarter benefits. Better health.

  6. Tips for thinking about incentives  Risk areas  Tools  Generational considerations  Confidentiality  Taxes  Law (HIPAA, GINA, ADA)  Leveraging existing programs  Plan design options Smarter benefits. Better health.

  7. And then this little thing called health reform happened…  Grants for small businesses to provide comprehensive workplace wellness programs  Defines prevention promotion services to include telephonic, face to face and web-based intervention efforts on weight management, physical fitness, nutrition, healthy lifestyle support and diabetes prevention  20% changes to 30%  Reiterates ADA and HIPAA  Wellness demonstration project – 10 state incubator Smarter benefits. Better health.

  8. [ Fact: The same incentives that motivate your employees yesterday and today are not the same incentives that will motivate them tomorrow.] Smarter benefits. Better health.

  9. 53% Full coverage of preventive services 53% Completion of a HRA 42% Participation in health improvement or dm 40% Participation in smoking cessation program 31% Participation in weight management program 21% Management of cholesterol level, blood pressure 12% Completion of consumer education module 7% Maintaining a personal health record Over 50% of employers provide incentives, 6% are sticks Smarter benefits. Better health. Hays Companies

  10. Incentive Options: Carrot or Stick?  $50 to $250 can achieve 50%-80% participation rates  Require the completion of a health risk assessment or participation in a program  Mandatory programs with a stick usually pay for themselves in year one, and yield a 6:1 ROI or better in subsequent years When employers motivate the majority of employees to participate in a health care plan, the cross-section of participants becomes representative of the entire employee population Smarter benefits. Better health. Hays Companies

  11. Incentive Models: IBM • Employees get up to two $150 payments a year for completing HRAs and meeting specific requirements such as weight loss, diet change, or attainment of physical fitness goals • Rebate for employees who establish healthy eating and exercise routines for their children • Rebate for new employees who complete an online health assessment and visit Web-based health resource Smarter benefits. Better health.

  12. Incentive Models: State of Alabama Starting in January 2010: • $25 premium discount to employees who don’t use tobacco • $25 monthly premium for tobacco users rises to $50 in 2011 • $25 “wellness premium discount” for employees who meet standards for blood pressure, cholesterol, glucose, and BMI • Anyone whose results fall outside certain boundaries receives a voucher that covers the co-payment for a doctor’s visit. • Beginning in 2011, employees can receive the discount if they meet health standards or are taking steps to get healthier • No wellness premium discount for employees who don’t take health risk assessments and/or steps to reduce their health risks Smarter benefits. Better health.

  13. Incentive Models: Scotts Miracle-Gro  $10 monthly fitness center fee, reimbursable after 120 uses  Free health coaching  Free medical services for employees and covered dependents  Free prescriptions for generic drugs  Voluntary health-risk appraisal but employees who choose not to participate pay a $40-per-month insurance premium surcharge  If mid to high risk they can opt to consult a health coach and take steps to lower risks. However, if that employee chooses to do nothing, they will pay a $67 insurance premium surcharge per month Smarter benefits. Better health.

  14. Incentive Models: The Safeway Model • Provide employees rebates on health insurance premiums for remaining within limits on four common medical risk factors - smoking, obesity, blood pressure and cholesterol. • A state-of-the-art onsite fitness center • Free lunch at the company cafeteria for every eight visits to the gym • Subsidized cafeteria, which offers lots of vegetarian fare • Portion size, calorie count, cholesterol and fiber count posted for all prepared meals in the cafeteria Smarter benefits. Better health.

  15. What are we seeing? Smarter benefits. Better health.

  16. [ The rise of value based benefits ] Smarter benefits. Better health.

  17. The Rise of Value Based Benefits Member Level Benefit Group Benefit • Targets high cost conditions • Can remove barriers to care or… • Establish financial barrier to “non proven” services Smarter benefits. Better health.

  18. [ Question: Would it motivate you? ] Smarter benefits. Better health.

  19. Smarter benefits. Better health. Smarter benefits. Better health.

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