Employee Experience (EX) & the Pandemic Anna Tavis, Ph.D Human - - PowerPoint PPT Presentation

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Dec 08, 2023 130 likes •402 views

Employee Experience (EX) & the Pandemic Anna Tavis, Ph.D Human Capital Management, NYU Why is EX fast becoming the next big thing in todays orgs.? How is COVID-19 changing EX? Whats on the other side of Covid-19 ? ? Acceleration !!!

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Employee Experience (EX) & the Pandemic

Anna Tavis, Ph.D Human Capital Management, NYU

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Why is EX fast becoming the next big thing in today’s orgs.? How is COVID-19 changing EX? What’s on the other side of Covid-19 ??

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Acceleration !!!

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How is (EX)-centricity changing organizations?

EX is the cumulative impact of experiences employees have with an

rganization

before, during and after their employment journey that are designed to maximize organizational and individual outcomes.

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How would you describe the state

f EX practice in your organization

pre- COVID-19?

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What is the target of your EX practice?

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The opposite of labor shortages: It will be easy to recruit and retain. Wage growth will slow down Labor force participation will drop Wage inequality will rise again Employers less impacted can upskill their labor pull for less Teleworking will become permanent

The Conference Board

SLIDE 9

In a Pandemic a Chief People Officer can make or break a company

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More than ever the experience of employees matters now It is how your brand lives or dies

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Now

COVID 19 Workplace Moments that Matter (126)

Before

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From Talent Management (10%) To Employee Experience (100%)

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What will change post COVID

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#1 Health and Safety

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#2 Workplace Productivity

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# 3 Frequent & Fact Based Communications

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# 4 Authentic Leadership

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Innovation

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Building for Resiliency From the “New Normal” To the “Never Normal”” of Work

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Agile /Adaptive working

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Social Distancing to Digital Acceleration

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From Gig Economy To Quality Brands

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CEOs

as the Chief People Officers

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