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Employee Experience (EX) & the Pandemic Anna Tavis, Ph.D Human - PowerPoint PPT Presentation

Employee Experience (EX) & the Pandemic Anna Tavis, Ph.D Human Capital Management, NYU Why is EX fast becoming the next big thing in todays orgs.? How is COVID-19 changing EX? Whats on the other side of Covid-19 ? ? Acceleration !!!


  1. Employee Experience (EX) & the Pandemic Anna Tavis, Ph.D Human Capital Management, NYU

  2. Why is EX fast becoming the next big thing in today’s orgs.? How is COVID-19 changing EX? What’s on the other side of Covid-19 ? ?

  3. Acceleration !!!

  4. How is (EX)-centricity changing organizations? EX is the cumulative impact of experiences employees have with an organization before, during and after their employment journey that are designed to maximize organizational and individual outcomes .

  5. How would you describe the state of EX practice in your organization pre- COVID-19?

  6. What is the target of your EX practice?

  7. The opposite of labor shortages: It will be easy to recruit and retain. Wage growth will slow down Labor force participation will drop Wage inequality will rise again Employers less impacted can upskill their labor pull for less Teleworking will become permanent The Conference Board

  8. In a Pandemic a Chief People Officer can make or break a company

  9. More than ever the experience of employees matters now It is how your brand lives or dies

  10. COVID 19 Workplace Moments that Matter (126) Before Now

  11. From Talent Management (10%) To Employee Experience (100%)

  12. What will change post COVID

  13. # 1 Health and Safety

  14. # 2 Workplace Productivity

  15. # 3 Frequent & Fact Based Communications

  16. # 4 Authentic Leadership

  17. Innovation

  18. Building for Resiliency From the “New Normal” To the “Never Normal” ” of Work

  19. Agile /Adaptive working

  20. Social Distancing to Digital Acceleration

  21. From Gig Economy To Quality Brands 24

  22. CEO s as the Chief People Officers 25

  23. THANK YOU @annatavis

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