Email Marketing 201 How a SPAM Filter Works - - PowerPoint PPT Presentation

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Email Marketing 201 How a SPAM Filter Works - - PowerPoint PPT Presentation

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Email Marketing 201

How a SPAM Filter Works

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@netprospex blog.netprospex.com

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www.twitter.com/pinpointe www.pinpointe.com/blog

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Like the Content? Please Share!

Our webinars are free so please share! Tweet our tips: @Netprospex, @Pinpointe Share our blogs:

blog.pinpointe.com blog.netprospex.com

Slides, recording at: pinpointe.com/resources

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Pinpointe Expertise

  • The Most Feature Rich Email Marketing Service
  • Enterprise version: 5-250+ users, high volume
  • Behavioral Targeting – Improves Results 35%+

“ “ “Constant Contact on steroids!” ” ” ” – Pinpointe customer

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Augment Email Data 21 million decision makers User-generated contacts Verified + guaranteed Hard-bounce replacement All job titles & industries Thousands of new contacts per month Title, email address, direct dial, social media, URL Buy or trade

What Sets NetProspex Apart?

  • hello@netprospex.com

888-826-4877

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Agenda

Overview: Email Delivery Architecture What Affects Email Delivery?

  • Reputation
  • Authentication / Authorization
  • Sending Technology
  • Email Content
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Email Delivery Architecture

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Create / Send Email (Using an ESP)

Create email w/ external HTML editor or online editor Best results: create “multi-part version” (Text + HTML) Run spam checker (Pinpointe feature) Use Pinpointe previewer to preview in various email

clients (Outlook ’03, Outlook ’07, Yahoo, etc)

Schedule / send away! Email merge occurs – emails sent from ESP mail servers

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Email Received by Email Firewall

Email received by recipient’s corporate spam filter Spam filter (email firewall) checks:

  • Reputation of sending email server(s)
  • Sending mail server settings
  • Authentication (Are you who you say you are?)
  • Checks Authorization
  • Content filter / spam score (Spamassassin)

If all tests pass –> next step (YEAH!)

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ReturnPath claims >70% of decision to

forward is based on reputation

SPAM filters are networked Accumulate history of email senders Accurate view of reputation over time Share reputation info to other filters Real-time!

Importance of Email Reputation

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Aggregated reputation information Email server IP history/reputation Is sender on global white-list? Blacklisted URLs? Domain? IPs? Any ‘SPAM honeypot’ hits? SPAM complaint rates? (<1:1000) Bounce / delivery rates against domain? Do reverse DNS entries match? How long has domain been registered? When does domain expire? If PASS -> Forward to local inbox (YEAH!)

Networked SPAM Filter Checks

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Local SPAM Filter / Inbox (Finally!)

Local Inbox Filter

Applies local / personal settings Is sender locally white-listed? … In address book? Is sender /sending domain locally

blacklisted?

Have I marked previous emails

from sender as SPAM?/not SPAM?

Often runs a local content filter

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Email Delivery: Infrastructure Email Delivery: Infrastructure

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What is Email Authorization? What is Email Authorization?

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Authorization Authorization – – What SPF Does What SPF Does

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SPF Authorization: SPF Authorization:

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Authorization Authorization – –SPF Example SPF Example

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Email Authentication: Email Authentication:

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Authentication/Authorization: Impact Authentication/Authorization: Impact

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Covered in Email Marketing 101 Webinar: www.pinpointe.com/resources Analyzes email content for “spammy” phrases Often based on spamassassin engine Examples and tips covered in previous webinar Link to spamassassin tests:

  • http://spamassassin.apache.org/tests_3_2_x.html

Tip: Always use your ESP’s online SPAM checker

Email Delivery: Content Filtering Email Delivery: Content Filtering

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Email delivery is more than just content filtering If you understand email delivery, you will: Design better / more efficient emails Select vendors more intelligently Improve delivery / response rates / ROI Resources- www.twitter.com/pinpointe www.pinpointe.com/blog

Summary Summary

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Contact Information

Goto www.pinpointe.com/get-started Use coupon code: PPTNPW100 for 1 FREE month Join us for future webinars For questions, or to request a trial account, please contact: Craig Stouffer Pinpointe (Email Marketing) cstouffer@pinpointe.com (408) 834-7577 x125

www.twitter.com/pinpointe www.pinpointe.com/blog

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@netprospex blog.netprospex.com