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Who is Energy 350?
➢ 25 person firm based in Portland, OR ➢ EE Program Management & Delivery ➢ Building Tuning/RCx/SEM ➢ Energy Studies ➢ End-Use Metering ➢ M&V ➢ Technology Research ➢ Evaluation
Do Touch That Dial! How Satisfied Were You with that Tier II Power - - PowerPoint PPT Presentation
Do Touch That Dial! How Satisfied Were You with that Tier II Power - - PowerPoint PPT Presentation
Do Touch That Dial! How Satisfied Were You with that Tier II Power Strip? Nick ONeil, PE Kevin Campbell, PE Who is Energy 350? 25 person firm based in Portland, OR EE Program Management & Delivery Building Tuning/RCx/SEM
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Tier II Advanced Power Strip Basics ➢ Saves energy during inactive mode and active mode
➢ IR and/or occupancy sensing
➢ 149 kWh estimated savings
➢ Average of 9 sites using pre/post and 42 sites using simulated control
➢ Costs about $50-$80 retail (non-Bluetooth model) ➢ Direct-install can be expensive ➢ Would self-install work?
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Targeted Promotion & Post-Install Survey
Promo: 35% open rate; 8% click-through rate Survey: 20% response rate; 92% complete rate
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Survey Findings We’ll Focus On
Plan to Cover Won’t Discuss
- INSTALL RATES
- PERSISTENCE
- SATISFACTION
- PURCHASE MOTIVATION
- SUGGESTED CHANGES
- PROGRAM GUIDANCE
- SPECIFIC MANUFACTURER
FINDINGS
- VALIDITY OF SAVINGS
ESTIMATES
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Overall Install Rate
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Grouped Reasons for Not Installing
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Did You Keep the APS Installed? Longer default TV shutdown settings didn’t seem to matter
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What if Anything Did You Find Difficult?
Instructions Were Confusing Difficult to Access Areas Unsure Where to Plug Devices Not Enough Outlets I Didn’t Find it Difficult to Install Other
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Was it Difficult to Install?
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Satisfied and still installed 75% of people who were satisfied also had the APS still installed at the time of the survey As expected, easy install = highly satisfied
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Motivation to Purchase (2 choices allowed)
Love New Gadgets Lowering My Bill Surge Protection Discount from Utility/Good Deal Environmental Stewardship Controlling Unused Equipment Other Multiple Outlets
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Motivation to Purchase
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What did Customers Say Needed to Change (n=53 responses)
01
Better User Interface (36%)
02
More Shutdown Options (30%)
03
Other/Minor Design Changes (33%)
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Delivery Method Comparison
Persistence Direct-Install Self-Install Installation Rate Satisfaction
90% 75% 70%
Persistence Installation Rate Satisfaction
84% 100% 70%
Direct-Install Source: Energy Savings of Tier 2 Advanced Power Strips in Residential AV Systems. PG&E’s Emerging Technologies Program ET13PGE1441
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Key Findings and Program Recommendations
DISCOUNT IS MOTIVATING
- Cost-effective utility
incentives are likely to increase uptake
NEED DEVICE CHANGES
- Bluetooth
compatible models work with newer devices
HIGH INSTALL RATE
- Possible hotline for
customer install questions
- Include supplemental
instructions on how- to install
GADGET-FRIENDLY DEMOGRAPHIC
- Consider targeted
customer roll-out to fine-tune delivery
02 03 04 01
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