Do the right thing Show we care Aim higher Celebrate difference Work better together
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The Holiday Inn Brand Family The trusted global leader in genuine Hospitality Our Brand’s Innovative Engaging Effortless Vacation Essence Comfort Efficiency Retreat Family Fun 4
Guest Journey & Expectations – IHG China-Ready Standard Offerings • • Guestroom experience Food & Beverage • InterContinental (6) / Crowne Plaza (5) / Holiday Inn (4) • • Chinese translated welcome kit Arrival/Departure guest experience WB 23
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