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DIR IR Co Coope perativ rative e Co Cont ntra racts cts Using the Department of Information Resources to meet your needs Texas State Librar rary y and Ar Archiv ives es Commission ission Februar uary y 2, 2017 DIR Cooperative


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DIR IR Co Coope perativ rative e Co Cont ntra racts cts

Texas State Librar rary y and Ar Archiv ives es Commission ission

Februar uary y 2, 2017

Using the Department of Information Resources to meet your needs

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Agenda

DIR Cooperative Contracts Process

  • Purchasing IT Products and Services
  • Navigating the Website
  • E-Rate
  • Data and Reports
  • Negotiating Price
  • Terms and Conditions

Questions and Answers

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STATE APPROVED PURCHASING METHODS

The State of Texas provides a myriad of purchasing methods or

  • pportunities. Each

method provides you with the unique

  • pportunity to make a

best value determination and save state taxpayers valuable money. Section 2.4 of the Procurement Manual will provide additional information on selecting a Procurement Method

Department of Information Resources (DIR) (Gov’t Code, §2157.068; & 1 TAC, §201.18)

DIR is a state agency created in 1989 that serves as the chief information

  • ffice for the State of Texas. DIR provides contracts for computer hardware,

software, technical services, and telecommunications infrastructure and services for the state. All DIR contracts are competitively bid and comply with applicable purchasing laws. Most contracts offered by DIR are Cooperative Contracts meaning the purchase order (PO), with the DIR contract number referenced, is issued directly to the vendor. State agencies are required to purchase information technology (IT) commodity items through contracts established by DIR with the exception of the following: · Agency first obtains an exemption from DIR · DIR procurements do not exceed $1,000 · Procurement exceeds $ 1million dollars

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STATE APPROVED PURCHASING METHODS

Telecommunications "Telecommunications services" are defined as intercity communications facilities or services that do not include single agency point-to-point radio systems or facilities, or services of criminal justice information communication

  • systems. Gov’t Code, Chapter 2170 requires state agencies to procure telecommunications services through DIR. DIR

shall evaluate requests for waivers based on cost-effectiveness to the state government as a whole. Hardware, Software, and Technical Services Gov’t Code, §2157.068 requires state agencies to purchase hardware, software, and technical services through DIR’s cooperative contracts. Hardware, software, and technical services are defined as commercial software, hardware, or technology services, other than telecommunications services for which DIR determines that a reasonable demand exists in two or more state agencies. The term includes seat management, through which a state agency transfers its personal computer equipment and service responsibilities to a private vendor to manage the personal computing needs for each desktop in the state agency, including all necessary hardware, software, and support services. The Request for Offer method of procurement is mainly used to procure Automated Information System (AIS) and Information Technology (IT) services.

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Cooperative Contracting Process

HOW DOES DIR ESTABLISH CONTRACTS?

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Cooperative Contracts

What do they do?

Create savings for taxpayers

Leverage the state’s buying power to lower prices

Contain best value

Optimize the purchase of IT commodities and services

Streamlines process for customers

  • Reduces duplicate efforts: all contracts competitively procured
  • Reduces purchasing and contract cycle time: customers issue P.O. directly to DIR vendor

Simplifies sales process for vendors

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Who are DIR’s Customers?

Eligible Customers Include

  • State Agencies
  • Higher Education
  • K-12 Independent School Districts
  • Private Schools
  • Private or Independent Institutions of Higher Education
  • ERCOT
  • Cities
  • Counties
  • LCRA
  • Volunteer Fire Departments
  • Municipal Water Districts
  • Out of State Governmental Entities
  • Assistance Organizations registered with the Texas Facilities Commission or the Texas Comptroller of Public

Accounts

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Available Services

IT Staffing Services – over 125 vendors Training – Instructor Led and Computer Based End-User IT Outsourcing (seat management) – 18 vendors Managed Document Output – 4 vendors Deliverables Based IT Services (DBITS) – over 70 vendors Telecommunications Services including:

 Wireless Voice and Data  Pagers  Local Telephone Service  Long Distance  Internet  Satellite  Video  Interpreter Services – over the phone  Audio Conferencing  Cable Modem and DSL

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Available Products

Computers – over 20 brands Software – over 1000 publisher titles Networking Equipment – over 100 brands Cloud Services Printers – over 25 brands Surveillance Cameras – over 60 brands Data Storage – over 20 brands Digital Photography Projectors Security Products Videoconferencing Equipment Classroom Interactive Products

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Overview of IT Staffing Services Contracts

Staffing Services include

 Developer Analyst  Developer  Software Test Analyst  Technical Writer  Business Analyst  System Analyst  Database Architect  Data Warehouse Architect  Database Administrator  Project Manager  Project Lead  Network Engineer  Network Administrator  Help Desk  T echnical Support

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Overview of IT Staffing Services Contracts

Staffing Services include

 Developer Analyst  Developer  Software Test Analyst  Technical Writer  Business Analyst  System Analyst  Database Architect  Data Warehouse Architect  Database Administrator  Project Manager  Project Lead  Network Engineer  Network Administrator  Help Desk  T echnical Support

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NOTE:

Searches using the alpha index search do not show the AIS asterisk indicator

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E-Rate Program

What is E-Rate?

The E-Rate program provides discounts to public K-12 schools and libraries purchasing telecommunications services, internet access, internet connections and basic maintenance of internal connections.

Who can Participate in E-Rate?

Eligible entities include K-12 public schools, school districts, charter schools, and libraries. Applicants must file proper Schools and Libraries Division forms in a timely manner.

How we make using E-Rate Easy

Simplified the procurement process for products and services that qualify for E-Rate funding by filing Form 470 with the Universal Service Administrative Co. (USAC). Eligible Contracts are designated on the contract page as:

Questions about the E-Rate process?

Contact Henry Stokes, TSLAC Library Technology Consultant hstokes@tsl.texas.gov

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E-Rate Funding

DIR addresses the Competitive Bidding requirement

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Maximizing the Cooperative Contracts Program

through Negotiation

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Cooperative Contracts

Negotiating Price DIR Price Negotiations

  • DIR negotiates for a quantity of one
  • Vendors are required to post their pricing on their website

Customer Price Negotiations

  • Maximize competition by submitting additional price quotes
  • Utilize the DIR Contract Manager
  • Ask…
  • Always ensure the DIR Contract Number is on the quote
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Cooperative Contracts

  • Purchase Order Term
  • Acceptance Criteria
  • Invoices
  • Payment
  • DIR Contract Number
  • Audited Financial Statements
  • Security Requirements
  • Confidentiality
  • Insurance
  • CJIS
  • HIPAA
  • FERPA

Customer er Spe pecifi fic c - Term rms and d Condi ditions ns

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Cooperative Contracts

DIR Term rms and d Condi ditions ns

  • Survival Clause – Life beyond the contract
  • Use of Order Fulfillers – Authorized resellers
  • Termination Clause – Termination for Cause
  • Performance Meetings – Corrective Action Plan
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Qu Ques esti tions

  • ns an

and An Answ swer ers

Thank you

Dana L. Collins, CTPM, CTCM Phone: 512.936.2233 dana.collins@dir.texas.gov