DIGITAL MARKETING STRATEGIES AT LARGE COMPANIES Cradle Fund - - PowerPoint PPT Presentation

digital marketing strategies at large companies
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DIGITAL MARKETING STRATEGIES AT LARGE COMPANIES Cradle Fund - - PowerPoint PPT Presentation

DIGITAL MARKETING STRATEGIES AT LARGE COMPANIES Cradle Fund Presentation You are not a large company Spend more in a month then you will ever get in seed funding Shock and awe launch Huge teams of people focused on


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DIGITAL MARKETING STRATEGIES AT LARGE COMPANIES

Cradle Fund Presentation

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You are not a large company

¨ Spend more in a month then

you will ever get in seed funding

¨ ‘Shock and awe’ launch ¨ Huge teams of people

focused on just doing one thing

¨ Cover every conceivable

marketing channel

¨ Everything gets more

complicated the bigger you get

¤ Limits to volume so CaC goes

up

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Role of marketing manager

¨ Goal of online marketing is to drive traffic to your

business /website at:

1.

Lowest cost

1.

  • > Profit per customer

2.

Highest quality

1.

  • > Conversion

¨ Good marketing managers can and need to do

BOTH!

¤ This gets hard when you need to bigger volumes

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Marketing is more than generating traffic… show me the money!

SEM, Social, Display…. Conversion AKA “Sale” Your Website Attracting Conversion TO the site (ie. Visitors, CTR) Converting Conversion ON the site (ie. Conversions, CR) 1 2

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Channels tracked for orders

¨ Google / cpc ¨ Google / organic ¨ Sociomantic / Retargeting ¨ Facebook / Social Media Paid ¨ Facebook.com / referral ¨ Facebook / Social Media ¨ Newsletter / Email ¨ PR (direct) / (none)

On site

¨ Homepage / Slider-Banner

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5 pillars of conversion rate at ecommerce

1.

Quality of traffic

1.

Marketing team

2.

Volume of traffic

1.

No traffic = no sales

2.

Marketing team

3.

Price

1.

Buying team

4.

Assortment

1.

Buying team

5.

Quality and relevancy of landing page

1.

Onsite team

In Asia TRUST and CONVENIENCE are key!

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Watch out for last click attribution

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Marketing can get really expensive when you get big (and market small)

CPO # Customers

Market education cost

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Marketing as a function of growth not profit (Groupon ASCOI..)

¨ Revenue ¨ - COGS ¨ = Profit contribution 1 ¨ - All other non-marketing costs ¨ = Profit contribution 2 ¨ - Marketing cost ¨ = Profit contribution 3 (=EBITDA)

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Don’t focus on offline

¨ Focus is on online ¨ Why? ¤ Trackable (KEY!) ¤ Purchasing intent / Already on a

computer

¤ Generally better CAC ¨ When do offline? ¤ You have spent so much cash

  • nline it gets expensive

¤ Brand building (Suppliers like it) ¤ Halo effect of multi-channel

marketing

¤ TV costs a lot, but can bump

sales fast!

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Key learnings to apply

¨ Test everything that

moves

¨ Develop a hypothesis,

list assumptions and test them

¨ Focus on what converts

and kill what doesn’t

¨ Know your numbers!

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SEM

¨ Thousands of campaigns

(Bundles of keywords)

¤ Need to capture all the

volume you can across long tail

¨ Perfect for capturing

specific purchasing intent

¨ Need to track all the time,

ultimate binary keep/kill

¨ GDN (Display) and FB are

good traffic driver, but quality lower than SEM

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SLIDE 13

SEO

¨ Long-term approach, think

months and years

¨ Really important to drive

down marketing cost over time, need to start

¨ Can also help cover up bad

bloggers…

¨ Contribute to increasing your

google ranking (Get on the first page)

¨ Want to get lots of backlinks ¤ Sites with good rep are more

valuable (pareto)

¤ You can call/email people

and ask!

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Newsletter examples

¨ Newsletters are a great source

  • f converts

¤ Get higher LTV by re-activating ¨ Smiley faces in subject headers ¨ Sending from a person’s name

not a company

¨ Segmentation to target

different kinds of users

¨ Timing of the day you send ¤ Open rates ¨ Check what they look like

across different clients

¤ Outlook often weird

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Social Media

¨ Focus on Facebook, don’t

care about others

¨ ‘Gadgets go viral’ and

convert well

¨ Boring stuff does not get

shared

¨ Generally low IQ

¤ People like cats (Engagement)

¨ Social, social sharing have

higher quality traffic at attractive cost

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Affiliates

¨ Beware, think of affiliates like real people

¤ If you do not convert they will kill you and will be

difficult to sign them again

¤ How much you pay doesn’t matter if don’t convert!

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Sneaky and scrappy (AKA latent markets)

¨ Some models, people aren’t looking for you

¤ Twitter, Glossybox/Birchbox

¨ Content marketing can get you going (Forum posts)

¤ “We are 3 girls and not enough guys signed up”

¨ Viral

¤ Dollar shave club!

¨ Generating content for social sharing

¤ Memes

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Retargeting (Sociomantic)

¨ Ultimate stalking ¨ This is why you see

ads everywhere after going to Lazada

¨ CAC is really good