DIGITAL BUSINESS SUPPORT SERVICES The delivery team The wider - - PowerPoint PPT Presentation

DIGITAL BUSINESS SUPPORT SERVICES

The wider GetSet growth support service launched nationally in 2013. It’s aimed at small businesses who have the opportunity and ambition to grow, but who need some focused, quality support and/or investment readiness to enable them to access finance, to unlock and achieve their overall potential. It’s one of a number of services provided by YTKO Group who have a 30 year track record in supporting commercial enterprise, from start-up through to scale-up Thanks to our funders and partners we have now helped over 200 registered Plymouth businesses / sole traders access our support through the Growth Support Programme.

The delivery team …

Growing pains …

Blood, sweat and tears!

Clarify Vision Set Goals Determine growth model Align all aspects of the business

• Products/services
• Market strategy
• Financials
• Management & People
• Operations

Create Growth Plan

Key Issues /Barriers SWOT Analysis Core Competencies Growth Opportunities Competitive Advantage

Growth planning framework

How does it work?

• 1. 1:1 diagnostic: high quality, high impact, bespoke

advice – tailored, practical and hands-on

• 2. Training modules – e.g. Digital Marketing
• 3. Peer networking and events
• 4. Confidence, capacity, capability – a growth mindset
• 5. Bottom line results, growth, jobs

Up to 12 hours of funded support

What do our clients’ say?

Atlantic Languages, Plymouth

YOY turnover had been stagnating and the team were also in need of a kickstart and some

• utside impetus. Recent restructuring internally

had also felt like a turning point and there was a real desire for some new ideas. Talking about how GetSet has helped her to address some of these growth challenges,

• wner Debbie said:

“Very well – it has been brilliant. It has been great to have a sounding board and constructive ideas on how to move forward. It gave focus to the task and helped me avoid excuses / prioritise. The free support also provided an objective pair of eyes and a fresh perspective.”

www.hotswdigitalskills.com @hotswskills&careers

THE 'WHY, WHAT AND WHEN' OF LOCAL DIGITAL SKILLS PARTNERSHIPS

BACKGROUND

The UK Digital Strategy

March 2017 Set's out the Government's ambition to create a world- leading digital economy that works for everyone.

National Digital Skills Partnership

2018 Brings together public, private and charity sector to increase digital capability of individuals and

• rganisations

Local Digital Skills Partnership

June 2018 Heart of South West Digital Skills Partnership launched. 2nd in the country! Brings together 30 partners from Education, Public, Charity and Private Sector

OUR VISION

• For everyone; young, older, those entering

work, looking to retrain or develop further

• Driving desire and demand to upskill
• Setting direction through data & evidence
• Signposting and facillating collaboration
• Accessing opportunities for investment
• Developing digital skills programs in line

with business needs Coordinate and deliver a digital strategy that inspires and enables digital skills excellence

MASTERING THE ART OF SELLING PRESENTATION

THE DIGITAL SKILLS PROBLEM

• Source: Lloyds Bank UK Business and Charity

Digital Index 2018

£85 BILLION

SME's with low digital capability could unlock up to an additional £84.5 billion turnover if they were to develop digital capability

£24,000

41% of sole traders fall within the low digital capability

• bracket. If these sole traders

were to develop their digital skills this would be worth £24,000 extra turnover a year

AS AN ECONOMY

• Source: Lloyds Bank UK Business and Charity

Digital Index 2018

90%

• f new jobs require digital
• skills. With 72 % of employers

saying they are unwilling to interview candidates who do not have basic IT skills

29%

Jobs that do not require digital skills pay, on average 29% less than roles that do

ON AN INDIVIDUAL LEVEL

• Source: Burning Glass ' No Longer Optional'

OUR ACTION PLAN

Recommendations scored for Impact and Feasibility Action Plan with 25 priority areas that enable us to have a clear operational plan. Organised by 6 themes:- Digital Careers: Young People Digital Careers: Entry and Retraining Creating Industry Relevant Digital Skills Developing, Retaining and Attracting a Digital Skills Workforce Advocating the value of Digital Skills Creating a Heart of South West Digital Hotbed

HAVE YOU GOT AN APPETITE FOR DIGITAL SKILLS NEWS, FUNDING AND LEARNING? DIGITAL SKILLS INNOVATION FUND LLOYDS DIGITAL KNOWHOW WORKSHOPS: EXETER, FROME, TAUNTON, PLYMOUTH BUZZ START ACADEMY: EXETER & PLYMOUTH DIGITAL TRENDS: GROWTH HUB 1/2 DAY IN PLYMOUTH & BRIDGWATER SSFW £2.5 TRAINING FUND FOR DIGITAL & CONSTRUCTION BUSINESSES Find out more > bit.ly/HoSW-DSP-News

HEART OF THE SOUTH WEST DIGITAL SKILLS PARTNERSHIP PROJECT SUPPORTING CURRENTLY UNDER-REPRESENTED GROUPS IN THE DIGITAL SECTOR TO EMBARK ON OR PROGRESS WITHIN DIGITAL CAREERS.

PARTICIPANT ELIGIBILITY

Female living in Somerset, Devon, Torbay or Plymouth

• in work who would benefit from digital upskilling
• wishing to retrain into a digital career
• not currently in work but looking to re-engage with the digital

skills labour market

A resident (male or female) in a ward which falls into the bottom 20% most deprived wards within the HotSW LEP area

ESSENTIAL DIGITAL UPSKILLING

Digital Mobilisation Bursaries

• Working in partnership with Learn Devon and Somerset Skills and

Learning offering: ⚬ childcare and travel bursaries ⚬ organising learning to take place in more accessible locations ITQ for Jobseekers Location: Locations across Devon | Course Duration: 12 days Who is it aimed at: Jobseekers interested in improving their IT Skills Level 1 modules: Word, Excel, and Using the Internet Level 2 modules: Improving productivity using ICT, PowerPoint, and IT Security for Users Computer for You Location: Locations across Somerset | Course Duration: 12 days Who is it aimed at: Anyone interested in improving their IT Skills Email and Internet basics

INTERMEDIATE DIGITAL UPSKILLING

Love Digital 2.0 Location: Minehead/ Torquay/ Plymouth/ Yeovil/ Barnstaple Course Duration: 5 days Who is it aimed at: Women in Business CompTIA A+ 1001 - 1002 Location: Plymouth/ On-line Platform | Course Duration: 10 days Who is it aimed at: People interested in establishing a career in IT Digital Mobilisation Bursaries Partnership with 7 local FE Colleges, covering the costs of equipment, course fees, childcare, travel and attendance at events/ conferences.

ADVANCED DIGITAL UPSKILLING

Pro Digital 1.0 Location: TBC | Course Duration: TBC Who is it aimed at: People with a pre-existing medium to advanced digital skill competency CompTIA Security+ Location: Plymouth/ On-line Platform | Course Duration: 5 days Who is it aimed at: People who are interested in advancing their career in IT security CompTIA Network+ Location: Plymouth/ On-line Platform | Course Duration: 5 days Who is it aimed at: People who are interested in advancing their career in IT infrastructure

HOW TO APPLY

Complete an expression of interest form online at: bit.ly/Digital_Momentum_Register_my_Interest

Check out our website at:

bit.ly/Digital_Momentum Phone: Email: 07784 043325 claire.prendergast@heartofswlep.co.uk

FIND OUT MORE CONTACT

Digital Trade Advice Nigel Barker

nigel.barker@businesswest.co.uk

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Potential to Export

Research shows:

• Many businesses have the potential to export but

don’t

• The businesses who “accidently” export could

significantly increase their exports with the right support and encouragement

• Businesses that sell their products online may

already be exporting but don’t realise it

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Trade Support - ITAs

A local International Trade Adviser can give you 1-2-1 support for your business to:

• Access the right international contacts or partners through the British

embassy and trade offices across the world: 1200 staff in 109 countires.

• Find the best way to do business and access a suitable route to market
• Increase profits through effective overseas promotion
• Digital Trade Advisers offer specialist support and advice

– Emarketplaces – Localisation – Digital Marketing and Advertising – Social Media – Websites

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Export Support

Find a buyer:

• Create your international business listing where buyers can view your

profile and contact you Find the right marketplace:

• Helps you find the best online marketplace to sell your products with

preferential deals

• Search for “Selling Online Overseas – DIT”

Find an export opportunity:

• Search thousands of opportunities listed by real buyers all over the

world Guides to exporting:

• Country information and guides

Delivered by Co-financed by

Skills Support for the Workforce/Redundancy

Kirsty Mottram – HotSW Partnership Co-ordinator

Serco is a leading provider of public services

• Skills Support for the Workforce is part of Serco’s Employment, Skills and Enterprise (ESE) business unit

– experts in the delivery of local employment, skills, training and business support services which improve the productivity of individuals and businesses and boost local economies

• We have been delivering Skills Support for the Workforce programmes across England since 2016 and

have supported more than 20,000 individuals and 7000 businesses to access and benefit from funded training to date

• This is the 3rd round of Skills Support for the Workforce funding (2019-2021) that we are proud to be

delivering in 16 regions of England, including Dorset.

• Serco manages the Skills Support for the Workforce programme in partnership with the Local

Enterprise Partnership in each region and aligned to their local priorities

Overview of SSW/SSR

• Skills Support for the Workforce/Redundancy is an ESF/ESFA co-financed contract
• The Skills Support for the Workforce programme is funded under Investment

Priority 2.1 (enhancing equal access to lifelong learning).

• This focuses on improving the skills of individuals to meet their goals and the needs
• f the local economy; primarily training, advising or supporting individuals

including those in work but at risk due to skills deficiencies or redundancy.

• Delivery runs April 2019 – July 2021 (with option of extension subject to

performance and available funding to Dec 2023)

Eligibility - Skills Support for the Workforce

SSW focuses on small and medium sized businesses (less than 250 employees) based within the Heart of the South West LEP area Individuals taking up funded training**through SSW must be:

• Legally resident in the UK
• Able to take paid employment in the UK
• Employed or self-employed
• Aged 16 or above
• Training must be delivered within the LEP area
• **other eligibility criteria may apply

Eligibility – Skills Support for Redundancy

Individuals taking up funded training**through SSR must be:

• Legally resident in the UK
• Able to take paid employment in the UK
• Employed & at risk of redundancy or unemployed within the last 3 months due to

redundancy

• Aged 16 or above
• Training must be delivered within the LEP area
• ** other eligibility criteria may apply

Priority Sectors – HotSW

• - Advanced Manufacturing and Engineering (incorporating Marine, Nuclear and

Aerospace)

• - Agri-Tech (including Food and Drink:
• - Health and Social Care
• - High Value Tourism
• - Digital Technologies
• Environmental Futures;
• - Construction

Who we are working with

Transitional Region (Devon)

• Petroc College
• South Devon College
• Education Training Skills
• Ignite
• GHQ
• Focus Training
• Digital Peninsula Network
• Aspire Training
• Cornwall Marine Network
• Construction People Skills Ltd

Developed Region (Somerset)

• Richard Huish College
• Aspire Training
• Somerset Skills and Learning CIC
• Ignite
• Digital Peninsula Network
• Construction People Skills Ltd
• Cornwall Marine Network

How does it work?

Initial enquiry Training Needs Analysis Training delivery Progression Review of training needs

Benefits of Training for Employers & Employees

Clear Career Progression routes Skilled Employees Valued & Empowered Workforce Improved Staff Retention Increased Productivity

Contact our skills team today to talk about training for your business: www.serco-ssw.com skillssupport@serco.com Twitter @serco_ssw Tel: Kirsty Mottram 07718 193665

The Environmental Futures & Big Data Impact Lab

Sarah Fear Impact Lab Innovation Manager University of Plymouth

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Environmental Futures ….

are defined as the problems and opportunities arising from human activity or global trends where digital technology, big data, other disciplines and cross functional and cross institutional working can provide a viable solution.

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Big Data …

is viewed as an ‘enabler’ for all of the projects we deliver, but it may also be a key component for some

• projects. The seven partners possess significant and

growing volumes of data that the lab can help you utilise.

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What is the Impact Lab ….

• ERDF funded project
• 7 partners across Devon
• Offering Devon based SMEs access to support, skills and

expertise

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Here at the University of Plymouth …

Academic expertise in statistics, data science, machine learning, high- performance computing, and digital visualisation Innovation, incubation and business support for co-creation of products and services Facilities - work stations, meeting rooms and demonstration space in our Immersive Vision Theatre and our new Sustainability Hub

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Dr Irene Manzella Dr Michelle Harris Dr Lauranne Fauvet

The increasing application of artificial intelligence (AI) and machine learning techniques to geoscientific data promises to revolutionise geo-environmental analytics.

Geo Data Science

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Dr Luciana dalla Valle

AI

Machine Learning Deep Learning Gaussian Processes

Statistics

Experiment design Time series analysis Bayesian analysis Data Mining

Simulations

Monte Carlo simulations High Performance Computing Computational Fluid Dynamics Dr Luciana dalla Valle

• Lecturer in statistics

Expertise in data analytics Dr Antonio Rago

• Associate Professor

Responsible for the High Performance Computer Centre (HPCC) Dr Lauren Ansell

• Research Fellow

Expert in mathematical sciences, data analysis and communicating maths and stats

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Mike Phillips

• Professor of

inter-disciplinary digital arts Expert in data visualisation

Communicating your data

Luke Christison

• Senior Technical

Project Manager Expert in data visualisation Vicktor Brelsford

• Research Assistant

Data Harvesting, Networking & Visualisation

www.impactlab.org.uk

sarah.fear@plymouth.ac.uk