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DEUTSCHE TELEKOM CAPITAL MARKETS DAY 2012 EUROPE AND TECHNOLOGY CLAUDIA NEMAT DISCLAIMER. This presentation contains forward-looking statements that reflect the current views of Deutsche Telekom management with respect to future events. These


  1. DEUTSCHE TELEKOM CAPITAL MARKETS DAY 2012 EUROPE AND TECHNOLOGY CLAUDIA NEMAT

  2. DISCLAIMER. This presentation contains forward-looking statements that reflect the current views of Deutsche Telekom management with respect to future events. These forward-looking statements include statements with regard to the expected development of revenue, earnings, profits from operations, depreciation and amortization, cash flows and personnel-related measures. You should consider them with caution. Such statements are subject to risks and uncertainties, most of which are difficult to predict and are generally beyond Deutsche Telekom’s control. Among the factors that might influence our ability to achieve our objectives are the progress of our workforce reduction initiative and other cost-saving measures, and the impact of other significant strategic, labor or business initiatives, including acquisitions, dispositions and business combinations, and our network upgrade and expansion initiatives. In addition, stronger than expected competition, technological change, legal proceedings and regulatory developments, among other factors, may have a material adverse effect on our costs and revenue development. Further, the economic downturn in our markets, and changes in interest and currency exchange rates, may also have an impact on our business development and the availability of financing on favorable conditions. Changes to our expectations concerning future cash flows may lead to impairment write downs of assets carried at historical cost, which may materially affect our results at the group and operating segment levels. If these or other risks and uncertainties materialize, or if the assumptions underlying any of these statements prove incorrect, our actual performance may materially differ from the performance expressed or implied by forward-looking statements. We can offer no assurance that our estimates or expectations will be achieved. Without prejudice to existing obligations under capital market law, we do not assume any obligation to update forward-looking statements to take new information or future events into account or otherwise. In addition to figures prepared in accordance with IFRS, Deutsche Telekom also presents non-GAAP financial performance measures, including, among others, EBITDA, EBITDA margin, adjusted EBITDA, adjusted EBITDA margin, adjusted EBIT, adjusted net income, free cash flow, gross debt and net debt. These non-GAAP measures should be considered in addition to, but not as a substitute for, the information prepared in accordance with IFRS. Non- GAAP financial performance measures are not subject to IFRS or any other generally accepted accounting principles. Other companies may define these terms in different ways. 2

  3. SUMMARY. 1 We achieved to slow down the historic revenue decline, improved our competitive position as well as operating ROCE, despite a tough environment 2 Our focus: Ensure a sustainable cash contribution, stemming against the macro trend 3 Our aspiration: Return to underlying revenue growth from 2014 onwards through our growth areas,  especially Mobile Internet and B2B/ICT Reduction of indirect costs through a radical transformation of our delivery model  (esp., All-IP Transformation, e-Company, Technical Services Transformation) 4 Our leadership paradigm: Differentiated steering of NatCos, according to market position, to create relevant focus   ONE DT (Europe): Cross-NatCos cooperation to leverage economies of scale 3

  4. REVIEW 2010 – 2012

  5. IN 2010 TARGETS FOR SEE AND MOBILE-ONLY COUNTRIES WERE SET – WE ACHIEVED MOST OF THEM. COUNTRIES AMBITION LEVEL 2012 ACHIEVEMENTS 2012 Market share 1 service revenues: 50.3% (Q2/12) stable Greece   Hungary Market share 1 EBITDA: stable 57.4% (Q2/12) Croatia   Slovakia SEE OPEX: €0.8 bn net savings (FY12e) Romania €0.3 bn net savings   Bulgaria Macedonia TV revenues 2 : around €500 mn 2 (like-for-like €350 mn) around €270 mn 2 (FY12e)   Montenegro Albania TV customers YE: > 3.0 mn 2.9 mn (FY12e)   cont. cost efficiency & improve margin Adj. EBITDA margin: -4.7% & 34.0% (Q1-Q3/12)   Poland Service Revenue Leadership 3 : become No. 1 No. 3 (Q3/12)   Market share service revenues 3 : 23.7% (Q3/12) increase   The Netherlands increase run rate by 30% Synergy from Orange integration: €130 mn reached in ‘10   MOBILE further stabilize market position ONLY Market share service revenues 3 : 38.6% (Q3/12)   Czech Rep. Fixed broadband revenues: double revenues €32.3 mn (FY12e)   Market share service revenues 3 : 28.4% (Q3/12) increase   Austria Shift to direct: direct share ~ 60% 55.5% (Q1-Q3/12)   1 Total telco markets in SEE footprint; stable FX; non disclosing competitors estimated by DT 2 Definition changed, since 2010 only pure TV product rev. included. Like-for-like Ambition 2012 ca 350mn€ 3 DT Estimates 5

  6. AFTER BUSINESS REVIEW IN 2011, WE IMPLEMENTED A NEW LEADERSHIP PARADIGM. CHANGED LEADERSHIP PARADIGM – KEY ELEMENTS FROM… TO… 1 COMMERCIAL DRIVE Focus on cash contribution  Focus on quarterly EBITDA  Focus on revenue + cost  Strengthened commercial functions  2 SMART STEERING Creation of business segment Europe  Individual country perspectives only  Differentiated steering according to NatCo’s market  One size fits all  position 6

  7. COMMERCIAL DRIVE: 1 WE SLOWED DOWN HISTORIC REVENUE DECLINE. WE DECREASED REVENUE DECLINE… … IN SPITE OF TOUGH ENVIRONMENT Europe Total Rev. Ø GDP growth 2 -2.0%p +0.4% € bn, adjusted for FX -6.2% -1.6% -3.3% FY 2010 FY 2012 11.9 11.2 12 10.8 Ø MTR in footprint EURc 3 10 -47% 8 7.03 3.76 6 YE 2009 YE 2012 4 2 EU roaming retail EUR/min -33% 0 9M 2010 1 9M 2011 9M 2012 0.43 0.29 YE 2009 YE 2012 2 Source: Oxford Economics as of August 2012. 3 Company estimates 1 2010 adjusted for UK deconsolidation 7

  8. COMMERCIAL DRIVE: WE IMPROVED OUR COMPETITIVE POSITION… 1 REVENUE MARKET SHARE PERFORMANCE IN CORE MARKETS against… vs. main peers Market position +2.4 +2.2 +2.5 +1.7 strengthened… 4 +0.5 outperformed Romania Slovakia Romania Czech Czech peer/ 8 Rep. Rep. leadership fostered Leadership +0.1 +0.3 position defended… Hungary Greece Poland -0.1 7 under- Market position -0.3 3 -0.5 performed weakened… Austria Slovakia The Netherlands -4.2 Q3/11 yoy Q3/12 yoy +x.y One-off in Q3/2011: high Mob. Service Rev. prepaid ARPU peak due Market Share ∆ to expiry of a promotion; dev. yoy in %p Total Mobile Rev. without the effect Cosmote outperformed competition Source: Company Estimates 8

  9. … WHILE IMPROVING ROCE, AND KEEPING CAPITAL PRODUCTIVITY ON 1 BENCHMARK LEVEL. DT EUROPE OP. ROCE 1 DT EUROPE CAPEX/REVENUE RATIO 2 like-for-like like-for-like +12% 13-14% 14% 12.9% Benchmark range for 11-12% mobile/fixed/integrated 10.8% operators 3 11% EBITDA-margin development 2010 vs. 2012: FY 2010 FY 2012e FY 2010 FY 2012e from 34.7% to 34.4% 1 without equity UK, including spectrum 2 without spectrum 3 Source: Oliver Wyman benchmark 9

  10. DIFFERENTIATED STEERING CREATES RELEVANT FOCUS. 2 NATCO CLUSTERS STRATEGIC DIRECTION KPIS/AMBITIONS SENIOR LEADERS The undisputed, most admired industry leader Radical gross opex reduction   Business model transformation Stabilize topline Greece Croatia   Keep leading market position Increase Blue Ocean topics 1 revenue share Hungary Macedonia   JUNIOR LEADERS WITH A Increase mobile revenue Leverage leadership in fixed for improving mobile,   CHALLENGE IN MOBILE esp. by capitalizing on fixed/mobile merger Increase integrated customer base FMC  Romania Slovakia Montenegro Business model transformation Radical gross opex reduction   MOBILE RUNNER-UPS Increase total revenue market share Go for market leadership:   Poland PL total revenues, CZ mobile data revenue Increase mobile data revenue share  Czech Rep. SMART ATTACKERS Increase total revenue, esp. in B2B & mobile data  Unconventional capex-light moves The Netherlands Albania   Reduce capex Austria 1 B2B-ICT, Mobile Internet, TV/broadband, adjacent industries (online consumer services and energy) Bulgaria not in scope 10

  11. MARKET TRENDS

  12. ECONOMIC ENVIRONMENT: SUFFERING FROM CRISIS; IN ADDITION PEAK IN CUTS OF MOBILE TERMINATION RATES IN 2013. GDP GROWTH 2012: INTERCONNECTION REVENUE IMPACT OF MOBILE OUTLOOK MIXED TERMINATION RATES CUTS IN DT EUROPE FOOTPRINT % Markets -0.7 Average, revenue weighted: € bn +2.7 The Netherlands 0 0.4% Poland Historical “peak” of -1.5 +1.5 Czech Rep. mobile termination -0.1% Slovakia +0.6 rates cuts in 2013 -1 -1,3 Austria +0.5 -1.2 Hungary Romania -1.6% Croatia +0.7 2011 2012 2013 +0.4 Bulgaria Montenegro -2 +1.6 -0.3 Macedonia Albania GDP Growth 0% ≤ -7.2 2012/ 2013/ 2014/ 2015/ Greece GDP Growth > 0% < 2% 2011 2012 2013 2014 GDP Growth ≥ 2% Source: Oxford Economics 12

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