Destination Aberdeen & Aberdeenshire Our T ourism Strategy 2018 - - PowerPoint PPT Presentation

destination aberdeen aberdeenshire our t ourism strategy
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Destination Aberdeen & Aberdeenshire Our T ourism Strategy 2018 - - PowerPoint PPT Presentation

Destination Aberdeen & Aberdeenshire Our T ourism Strategy 2018 - 2023 THE STRATEGY: OUR MISSION OUR MISSION: To develop the visitor economy to provide a sustainable contribution to the prosperity of North East Scotland INTRODUCTION


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Destination Aberdeen & Aberdeenshire Our T

  • urism Strategy 2018 - 2023
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THE STRATEGY: OUR MISSION

OUR MISSION: To develop the visitor economy to provide a sustainable contribution to the prosperity of North East Scotland

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Peter Jordan

  • strategy
  • research
  • industry education

INTRODUCTION

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WE REVEAL THE BEST OF WHAT EVERY PLACE HAS TO OFFER

  • - -

STRATEGY AND RESEARCH MARKETING AND BRANDING CONTENT STRATEGY AND CREATION INDUSTRY EVENTS

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THE STRATEGY:

OUR APPROACH

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Online survey Interviews Reviewed relevant local strategies Scene setting Global trends analysis Sector trends analysis SWOT analysis

OUR APPROACH

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Online survey Interviews Reviewed relevant local strategies Scene setting Global trends analysis Sector trends analysis SWOT analysis

OUR APPROACH

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MEGA TRENDS INFLUENCING CONSUMER BEHAVIOUR

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MEGATRENDS INFLUENCING CONSUMER BEHAVIOUR

Demographic change Technology Environmental shifts and pressures Changing values Shifting economic power Brexit

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TRENDS INFLUENCING TOURISM DEMAND IN ABERDEENSHIRE

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TRENDS INFLUENCING TOURISM DEMAND

Shorter breaks, more

  • ften

More international visitors Diverse visitor profiles Seeking disconnection from a chaotic world Active holidays in nature's playgrounds Freedom on the road: fluid itinerary travel Discovering honest authenticity Tech everywhere: keeping up with digital tech change

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Shorter breaks, more often Driven by: Online booking, ‘Staycations’, and a desire to do more with leisure time

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More international visitors Driven by:

  • Increased interest in Scotland
  • Better flight connections
  • Easier online research and

booking

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Diverse visitor profiles Driven by:

  • Changing family patterns
  • Multi-generation travel
  • Greater ethnic diversity
  • Visitors mixing business

and leisure in the same trip

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Seeking disconnection from a chaotic world Driven by:

  • Busy, stressful lives
  • Greater awareness of

physical & mental health

  • Holidays for recovery and

self-improvement

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Active holidays in nature’s playgrounds Driven by:

  • Increased interest in

physical health

  • Increased walking, cycling

and ‘soft adventure’

  • Popularity of amateur

sports events, marathons

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Freedom on the road: Fluid itinerary travel Driven by:

  • Desire to tour Scotland with no

fixed itinerary

  • Millennials, groups of friends
  • Popularity of routes like NC500
  • Ease of planning with smartphone
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Discovering honest authenticity Driven by:

  • Seeking comfort and safety in an

uncertain world

  • Interest in Britain’s past and

heritage (e.g. The Crown)

  • Localism
  • Visitor’s desire to know unique

aspects of Scottish culture and meet local people

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T ech everywhere This means:

  • Sink-or-swim situation

Rise and rise of:

  • Platforms
  • Mobile
  • Collaborative economy
  • Just-in-time

decision-making

  • The ‘digital detox’
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TRENDS - TAKEAWAYS

  • Good news: Strong alignment with what

Aberdeenshire has to offer

  • New trends can always emerge, so it’s

important to monitor them and respond

  • It’s imperative for us all to act on them
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THE OPPORTUNITIES

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  • Headline opp the capacity to grow
  • Strong alignment experiences with consumer

trends

  • Major new assets (especially in 2019 and 2020)
  • Existing assets that we can readily turn into

experiences

  • All of these require action on our part
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BUSINESS EVENTS will be an

  • pportunity if we…
  • Leverage targeted business

events to grow visitor spend and business in Aberdeen city and shire

  • Meet the needs of organisers

and delegates before, during and after their event

  • Attract and host business events

as ‘Team Aberdeen’

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CRUISE will be an

  • pportunity if we…
  • Develop a compelling and

high-quality shore excursion programme that appeals to cruise passengers and meets the requirements of cruise

  • perators
  • Get it right from day one
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GOLF will continue to grow if we…

  • Attract existing golf visitors

to stay longer and include more in their itinerary

  • Attract more golf visitors

from other Scottish destinations

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CULTURE, HERITAGE AND EVENTS will be a growth

  • pportunity if we:
  • Ensure that visitors can

discover our culture and heritage more easily, combined with other activities

  • Associate Aberdeenshire’s wide

variety of events more clearly with the destination brand to grow audiences

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FOOD AND DRINK will be a growth opportunity if we….

  • Develop a range of experiences

connected with food and drink to help visitors enjoy it as an integral part of their visit

  • Draw

from Aberdeenshire's strong food production sector and globally- recognised brands

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TOURING AND THE GREAT OUTDOORS will be a growth opportunity if we…

  • Turn our assets into experiences
  • Build on the trend for touring
  • Capitalise on natural scenery to

develop walking, cycling, marine and country sports tourism

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THE WAY FORWARD:

BUILDING THE STRATEGY

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THE STRATEGY: OUR MISSION OUR MISSION To develop the visitor economy to provide a sustainable contribution to the prosperity of North East Scotland

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NEXT: Every strategy has them in some shape or form They’re essential for the rest of the strategy to work

THE GUIDING PRINCIPLES

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1. SUSTAINABLE GROWTH: for the environment, society and economy Protect the natural and built environment while ensuring the wellbeing of local people

This should set us apart as a competitive strength

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2. INDUSTRY LEADERSHIP Businesses should take the initiative in working together. They should take a greater role in developing the destination and owning the success that it brings

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3. GOOD GOVERNANCE Government agencies should take a joined-up approach to planning, and work to support the continual growth

  • f the visitor economy
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4. EMPLOYMENT The tourism sector should provide increased opportunities for employment, creating jobs that are fair, inclusive and offer good prospects for career advancement, especially for young people

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5. COLLABORATION

All tourism stakeholders should work together within Aberdeenshire, and beyond where relevant, in pursuit of the

  • bjectives set out in this strategy
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THE STRATEGY: MISSION AND PRINCIPLES

OUR MISSION To develop the visitor economy to provide a sustainable contribution to the prosperity of North East Scotland GUIDED BY KEY PRINCIPLES Sustainable growth | Industry leadership | Good governance Quality employment | Collaboration

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THE STRATEGY: OVERVIEW

FOCUS ON OUR COMPETITIVE STRENGTHS & OPPORTUNITIES

Business Events | Cruise | Golf | Culture, Heritage & Events | Food & Drink | Touring & Great Outdoors

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THE STRATEGY: OVERVIEW

DEVELOP A GREAT VISITOR EXPERIENCE

Improved use of distribution channels | Optimise accommodation capacity & new Infrastructure development |Access | digital Connectivity | Skills development | Uphold the natural & built environment

FOCUS ON OUR COMPETITIVE STRENGTHS & OPPORTUNITIES

Business Events | Cruise | Golf | Culture, Heritage & Events | Food & Drink | Touring & Great Outdoors

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DEVELOP A GREAT VISITOR EXPERIENCE

Improved use of distribution channels | Optimise accommodation capacity & new infrastructure development |Access | digital Connectivity | Skills development | Uphold the natural & built environment

We’re preparing the ground by:

  • Helping businesses to meet the needs of trade buyers
  • Building skills (e.g. digital skills, customer service)
  • Optimising use of accommodation and new

infrastructure

  • Improving transport links & digital connectivity
  • Taking care of the natural and built environment
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THE STRATEGY: OVERVIEW

DEVELOP A GREAT VISITOR EXPERIENCE

Improved use of distribution channels | Optimise accommodation capacity & new Infrastructure development |Access | digital Connectivity | Skills development | Uphold the natural & built environment

INSPIRE & ATTRACT VISITORS WITH OUR STORY

Target our best prospect audiences on ‘Home Turf’, and among ‘Near Neighbours’ & ‘Distant Cousins’ Use of insights | Brand development |

FOCUS ON OUR COMPETITIVE STRENGTHS & OPPORTUNITIES

Business Events | Cruise | Golf | Culture, Heritage & Events | Food & Drink | Touring & Great Outdoors

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INSPIRE & ATTRACT VISITORS WITH OUR STORY

Market development first:

  • Market research
  • Build relations with the travel trade
  • Develop the brand

Then based on this, we refine the way we market to :

  • Home Turf, our Near Neighbours & Distant Cousins

Target our best prospect audiences on ‘Home Turf’, and among ‘Near Neighbours’ & ‘Distant Cousins’ Use of insights | Brand development |

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THE AMBITION

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THE STRATEGY: OVERVIEW

BY 2023, GROW VISITOR SPEND TO £1 BILLION PER YEAR

(£500m overnight visitors, £500m day visitors)

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MEASURING PERFORMANCE

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Quantitative Qualitative Capabilities

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THE STRATEGY AND YOU

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This is a framework for all tourism activities in Aberdeen and Aberdeenshire It sets a common goal, and gives everyone a sense of direction.

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TOURISM SCOTLAND 2020

“The future of our industry in our hands”

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NEXT STEPS

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THE STRATEGY AND YOU

You’ll receive a copy of the strategy with headline objectives and action plan Send us your comments by 10 April

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THE STRATEGY AND YOU

You’ll be invited to events in the spring/summer where you can help shape the action plans Join us and have your say

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THANK YOU

chris.foy@visitabdn.com pjordan@toposophy.com