Department of Public Health Human Resources Overview Performance - PowerPoint PPT Presentation

Department of Public Health Human Resources Overview Performance Workplace Employee Labor Appraisal & Claims and Demographics Contracts Training Actions HR Division Presentation for Health Commission Finance and Planning Committee February 7, 2012

Budgeted FTE in FY11-12 8143 Employee Appointments as of 6530.28 Budgeted Full January 2012 Time Equivalents (FTE) (includes part-time and as-needed)

Employee Count by Division January 2012 SFGH (4309) Laguna Honda (1531) CHS (649) Primary Care (641) Mental Health (573) Jail Health (234) Central Administration (92) Health at Home (77) Substance Abuse (37)

Employees With Bilingual Certification Tagalog (41) Spanish (517) Vietnamese (29) Cantonese (273) Russian (18) Mandarin (110) Cambodian (7) Other Chinese (5) Hindi (4 ) Danish (1) 1009 French (1) Employees Japanese (1) certified in 14 Laotian (1) languages Portugese (1)

DPH Uses 256 Job Classifications Classifications with more than 150 Employees: Registered Nurse & P103 –1000+ Employees Patient Care Assistant – 500+ Employees Health Worker – 300+ Employees Porter – 250+ Employees Physician – 250+ Employees Nurse Practitioner – 200+ Employees Licensed Vocational Nurse – 150+ Employees Food Service Worker – 150+ Employees Medical Evaluation Asst – 150+ Employees

FY10-11 Hires and Separations (Including As-Needed Employees) Separations: 635 New Hires: 1062

Turnover in Permanent Positions FY10-11: FY07-08: 8.3% 7.6% FY 08-09: FY09-10: 8.6% 9.2%

Retirement Risks Average DPH Employee is 48 years old with 12.7 years of service. High Retirement Risk in Next 3 Years: Public Health Nurse Managers Pharmacists Nurses Senior and Senior Psychiatric Principal Environmental Social Workers Health Inspectors

Performance Appraisal Rates Community Health San Francisco Laguna Honda Programs and all Non- FY10-11 General Hospital Hospital Hospital Divisions 90% 99% 80% Community Health San Francisco Laguna Honda Programs and all Non- FY09-10 General Hospital Hospital Hospital Divisions 90% 92.5% 69%

Training Opportunities Program Rollouts New Employee Regulatory Training Ex. LHH move, Orientation eClinical Works Harassment Prevention New Manager Training Management Forums for Supervisors City Training Programs MOU Tuition Training Partnerships, Ex. City University, Ex. JVS, SEIU Reimbursement EAP, DHR

Performance Appraisal & Training Plans Proposal for Department-Wide Talent Management and eLearning SFGH and HR System, with Piloted 2 Web- Competency-Based Based Products Performance Appraisals

FY10-11 Workplace Claims and Actions Workers’ Reasonable EEO Complaints Compensation Accommodation (46) Claims (900) Requests (137) Grievances and Litigation (6) PERB Charges (41) Whistleblower Disciplinary Complaints (45) Actions (203)

Significant Grievance Resolutions Staffing Guidelines in RN MOU Clerical Layoffs FY08-09, 09-10 Nursing Assistant Layoffs FY 08-09, 09-10

Employee Contributions in FY11-12 to Reduce the City’s Budget Deficit As of June 2010, all unions representing DPH employees agreed to concessions for FY10-11 and FY11-12, typically through one of the following: 4.62% wage 12 Unpaid concession with Wage Furlough Days 12 additional deferment (equivalent to Floating 4.62%) Holidays

FY11-12 Labor Developments Mayor’s Request for Nurses and Nurse Managers to Defer Prop C – Pension FY11-12 MOU Wage Reform Measure Increase Passed

Labor Negotiations for FY12-13 27 Labor Agreements Expiring June 30, 2012 Negotiations Beginning … Stay Tuned