SLIDE 1 Department of Public Health Human Resources Overview
Employee Demographics Performance Appraisal & Training Workplace Claims and Actions Labor Contracts
HR Division Presentation for Health Commission Finance and Planning Committee February 7, 2012
SLIDE 2 Budgeted FTE in FY11-12
6530.28 Budgeted Full Time Equivalents (FTE) 8143 Employee Appointments as of January 2012
(includes part-time and as-needed)
SLIDE 3
Employee Count by Division
January 2012
SFGH (4309) Laguna Honda (1531) CHS (649) Primary Care (641) Mental Health (573) Jail Health (234) Central Administration (92) Health at Home (77) Substance Abuse (37)
SLIDE 4 Employees With Bilingual Certification
Spanish (517) Cantonese (273) Mandarin (110) Other Chinese (5) Tagalog (41) Vietnamese (29) Russian (18) Cambodian (7) Hindi (4)
Danish (1) French (1) Japanese (1) Laotian (1) Portugese (1)
1009 Employees certified in 14 languages
SLIDE 5 DPH Uses 256 Job Classifications
Classifications with more than 150 Employees: Registered Nurse & P103 –1000+ Employees Patient Care Assistant – 500+ Employees Health Worker – 300+ Employees Porter – 250+ Employees Physician – 250+ Employees Nurse Practitioner – 200+ Employees Licensed Vocational Nurse – 150+ Employees Food Service Worker – 150+ Employees Medical Evaluation Asst – 150+ Employees
SLIDE 6
FY10-11 Hires and Separations
(Including As-Needed Employees)
New Hires: 1062
Separations: 635
SLIDE 7
Turnover in Permanent Positions
FY10-11: 8.3% FY09-10: 9.2% FY 08-09: 8.6% FY07-08: 7.6%
SLIDE 8
Retirement Risks
Average DPH Employee is 48 years old with 12.7 years of service. High Retirement Risk in Next 3 Years:
Nurse Managers Pharmacists Public Health Nurses Senior Psychiatric Social Workers Senior and Principal Environmental Health Inspectors
SLIDE 9 Performance Appraisal Rates
FY10-11
Community Health Programs and all Non- Hospital Divisions 80% San Francisco General Hospital 90% Laguna Honda Hospital 99%
FY09-10
Community Health Programs and all Non- Hospital Divisions 69% San Francisco General Hospital 90% Laguna Honda Hospital 92.5%
SLIDE 10 Training Opportunities
New Employee Orientation Regulatory Training Program Rollouts
eClinical Works New Manager Training Harassment Prevention for Supervisors Management Forums MOU Tuition Reimbursement City Training Programs
EAP, DHR Training Partnerships,
SLIDE 11
Performance Appraisal & Training Plans
SFGH and HR Piloted 2 Web- Based Products Proposal for Department-Wide Talent Management and eLearning System, with Competency-Based Performance Appraisals
SLIDE 12
FY10-11 Workplace Claims and Actions
EEO Complaints (46) Workers’ Compensation Claims (900) Reasonable Accommodation Requests (137) Litigation (6) Grievances and PERB Charges (41) Disciplinary Actions (203) Whistleblower Complaints (45)
SLIDE 13
Significant Grievance Resolutions
Staffing Guidelines in RN MOU Clerical Layoffs FY08-09, 09-10 Nursing Assistant Layoffs FY 08-09, 09-10
SLIDE 14
Employee Contributions in FY11-12 to Reduce the City’s Budget Deficit
As of June 2010, all unions representing DPH employees agreed to concessions for FY10-11 and FY11-12, typically through one of the following:
Wage deferment 4.62% wage concession with 12 additional Floating Holidays 12 Unpaid Furlough Days (equivalent to 4.62%)
SLIDE 15
FY11-12 Labor Developments
Mayor’s Request for Nurses and Nurse Managers to Defer FY11-12 MOU Wage Increase Prop C – Pension Reform Measure Passed
SLIDE 16
Labor Negotiations for FY12-13
27 Labor Agreements Expiring June 30, 2012
Negotiations Beginning … Stay Tuned