Defining Category Management? The strategic management of product - - PowerPoint PPT Presentation

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Defining Category Management? The strategic management of product - - PowerPoint PPT Presentation

Defining Category Management? The strategic management of product groups through trade partnerships which aims to maximise sales and profit by satisfying consumer and shopper needs. Institute of Grocery Distribution ~IGD Category management is


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The strategic management of product groups through trade partnerships which aims to maximise sales and profit by satisfying consumer and shopper needs. Institute of Grocery Distribution ~IGD Category management is a process that involves managing product categories as business units and customising them [on a store by store basis] to satisfy customer needs. Nielsen

Defining Category Management?

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A Distributor-Supplier process of managing categories as strategic business units, producing enhanced business results by focusing on delivering consumer value ECR via TPG

Defining Category Management?

Supplier Retailer Consumer

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Retailer and suppliers working together to strategically manage product categories to maximise mutual profits and satisfy customer needs. Key Points Retailer / Supplier partnership – working together and sharing information for mutual benefit. Product Categories – products grouped according to shopper/eater

usage or purchase behaviour.

Decisions based on fact and insight not gut feel. Focus on satisfying customer needs – consumer/shopper focused not production or retailer led.

Defining Category Management?

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Production Push

Sales driven by production not consumer demand

Agriculture

“This is what we have grown”

Manufacturing

“This is what we have made – please sell it for us”

Retailing

“This is what we have to sell – take your pick”

Consumer Agriculture

“This is what we need to grow”

Manufacturing

“This is what we need to manufacture”

Retailing

“This is what we need to stock”

Consumer

“This is what we want to buy”

Consumer Pull

Sales driven by consumer demand

~T

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Category Management 8 step cycle

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Fair Share Explained

Measuring the Fair Share opportunity CDI = Category market share Grocery market share 17.2 = 0.87 19.8 Value of category in Retailer A £176.6m Incremental Category opportunity = category value – category value CDI

£26.4m

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Planning for promotions

More buyers Current buyers

Traffic Building Mechanics Transaction Building Mechanics Reward loyalty and improve awareness

i.e. Save 50p i.e. 2 for £3 i.e. Extra Free

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Promotional Planning

Transaction Building

  • Increase AWP
  • Trade up

Traffic Building

  • Drive Penetration
  • Encourage Trial

Improved Price Perception

  • Reinforce value for

money/quality

Consumer Protection

  • Reward loyalty
  • Turf Protection

Image Enhancing

  • Create Excitement
  • Awareness

BOGOF aa BOGOHP aa a 2 For 3 aa a 2 For £3+ aa Half Price aa Save a Third a 50% Extra Free a a 100% Extra Free aa a 3 FTPO 2 a Link Save aa aa a Save 10p (to price point) a Save 20p, 30p, 40p a Save 50p & 60p > a a Save 10% & 20% a aa Save 25% aa a Save 33% & 50% aa Campaigns & events aa a a Magazine Advertorial a a P .O.P. advertising a

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TQ = C+R+I S

Just how trustworthy are you?

TQ = Trust Quotient (trustworthiness) C = Credibility R = Reliability I = Intimacy S = Self-orientation