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Dave DeFazio
Partner dave.defazio@strategycorps.com 615-498-5220 linkedin.com/in/davedefazio @DaveDeFazio
Dave DeFazio Partner dave.defazio@strategycorps.com 615-498-5220 - - PowerPoint PPT Presentation
Dave DeFazio Partner dave.defazio@strategycorps.com 615-498-5220 - - PowerPoint PPT Presentation
Dave DeFazio Partner dave.defazio@strategycorps.com 615-498-5220 linkedin.com/in/davedefazio @DaveDeFazio Source: JPMorgan Chase; Investor Day Presentation; Consumer & Community Banking, Feb, 2016 Mobile Drives Switching 65% 60% 48%
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Source: JPMorgan Chase; Investor Day Presentation; Consumer & Community Banking, Feb, 2016
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Source: AlixPartners, Consumer Switching Behaviors, Financial Services Franchise Health Study
7% 35% 7% 13% 7% 30% 15% 26% 18% 30% 27% 17% 16% 32% 31% 29% 30%
7% 23% 36% 41% 48% 44% 48% 60% 65%
Q2 2010 Q4 2010 Q2 2011 Q4 2011 Q2 2012 Q4 2012 Q2 2013 Q4 2013 Q2 2014
Extremely Important Important
Mobile Drives Switching
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Unbundling
- f a Bank
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strategycorps.com/mobile
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Dave DeFazio
Partner dave.defazio@strategycorps.com 615-498-5220 linkedin.com/in/davedefazio @DaveDeFazio
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10% 10% 18%
All 35-54 Millennials 18-34
3%
55+
Source: Accenture. “In the last 12 months, have you switched to a new financial services provider?