Dave DeFazio Partner dave.defazio@strategycorps.com 615-498-5220 - PowerPoint PPT Presentation

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Dave DeFazio Partner dave.defazio@strategycorps.com 615-498-5220 linkedin.com/in/davedefazio @DaveDeFazio Source: JPMorgan Chase; Investor Day Presentation; Consumer & Community Banking, Feb, 2016 Mobile Drives Switching 65% 60% 48%

Dave DeFazio Partner dave.defazio@strategycorps.com 615-498-5220 linkedin.com/in/davedefazio @DaveDeFazio
Source: JPMorgan Chase; Investor Day Presentation; Consumer & Community Banking, Feb, 2016
Mobile Drives Switching 65% 60% 48% 48% 35% 44% 41% 29% 36% 30% 27% 32% 26% 23% 30% 7% 31% 30% 18% 17% 16% 7% 15% 13% 7% 7% Q2 Q2 Q4 Q2 Q4 Q2 Q4 Q2 Q4 2014 2010 2013 2013 2010 2011 2011 2012 2012 Extremely Important Important Source: AlixPartners, Consumer Switching Behaviors, Financial Services Franchise Health Study
Unbundling of a Bank
strategycorps.com/mobile
Dave DeFazio Partner dave.defazio@strategycorps.com 615-498-5220 linkedin.com/in/davedefazio @DaveDeFazio
Account Switchers 18% 10% 10% 3% All Millennials 35-54 55+ 18-34 Source: Accenture. “In the last 12 months, have you switched to a new financial services provider?

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