CULTURAL CHALLENGES WHEN kbrataas@online.no MEMORIALIZING TRAGEDIES - - PowerPoint PPT Presentation

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CULTURAL CHALLENGES WHEN kbrataas@online.no MEMORIALIZING TRAGEDIES - - PowerPoint PPT Presentation

Feb 07, 2023 138 likes •305 views

@brataas CULTURAL CHALLENGES WHEN kbrataas@online.no MEMORIALIZING TRAGEDIES KJELL BRATAAS Photo: Kjell Brataas Practical approach Photo: Cathrine Andersen Photo: Rune Kjs @brataas Memorializing Tragedies Funerals Ceremonies

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CULTURAL CHALLENGES WHEN MEMORIALIZING TRAGEDIES

KJELL BRATAAS

@brataas kbrataas@online.no Photo: Kjell Brataas

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@brataas

Practical approach

Photo: Rune Kjøs Photo: Cathrine Andersen

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@brataas

«Memorializing Tragedies»

Funerals Ceremonies Anniversaries Site visits Physical displays Charities Museums Movies

Photo: Kjell Brataas

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@brataas

What is culture?

Mindset Nationalities Languages Upbringing Religion Experience Donations Volunteering Financial matters Expectations Grief Leadership

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@brataas Photo: Kjell Brataas

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@brataas Photo: Knut Erik Pedersen

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@brataas Photo: Kjell Brataas

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Photo: Kjell Brataas

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@brataas

Challenges

Feelings and emotions The blame game Identification processes Who is a victim? Financial questions Equality Bereaved vs. survivors Media attention Social media Internal conflicts Support groups Fake news

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@brataas

When it doesn’t work…

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@brataas

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Photo: Kjell Brataas

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@brataas Photo: Artist rendering

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@brataas

  • Encourage the establishment of

support groups

  • Respect that victims are

individuals

  • Involve victims' families and

support groups

  • Downplay the role of VIPs and

dignitaries

  • A web page does not substitute

person-person contact

kbrataas@online.no

LESSONS LEARNED

@brataas

Photo: Directorate of Civil Protection

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@brataas

New book on crisis communication

Published by Routledge, February 2018 11 case studies, including:

  • Terror in Oslo and on Utoya
  • The Germanwings accident,
  • The Boston Marathon Bombing
  • The Pulse tragedy

Practical advice based on the author's personal experiences and lessons learned from international disasters, including:

  • Media handling
  • Social media
  • Active shooter scenarios
  • Leadership in crisis
  • Victim support and family assistance