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CS615 - Aspects of System Administration Slide 1 CS615 - Aspects of System Administration Ethics and Social Responsibility Department of Computer Science Stevens Institute of Technology Jan Schaumann jschauma@stevens.edu

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CS615 - Aspects of System Administration Slide 1

CS615 - Aspects of System Administration Ethics and Social Responsibility

Department of Computer Science Stevens Institute of Technology Jan Schaumann jschauma@stevens.edu https://www.cs.stevens.edu/~jschauma/615/

Ethics and Social Responsibility April 17, 2017

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sudo(8)

We trust you have received the usual lecture from the local System

  • Administrator. It usually boils down to these three things:

#1) Respect the privacy of others. #2) Think before you type. #3) With great power comes great responsibility.

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The Job of a System Administrator

What exactly does a System Administrator do? no precise job description

  • ften learned by experience

“makes things run” work behind the scenes

  • ften known as Operator, Network Administrator, System

Programmer, System Manager, Service Engineer, Site Reliability Engineer etc. system administrator n.:

  • ne who, as a primary job function, manages computer and network

systems on behalf of another, such as an employer or client.

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Learning System Administration

System Administration is a profession with no fixed career path. few degree granting programs heavy reliance on practical experience specializations in many different areas possible breadth of expertise as necessary as depth in some areas background knowledge and requirements vary

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Wanted: Human Anatomy Engineer

Required Skills and Experience: 3+ years of poking humans with sharp objects must have previously diagnosed a fever MD preferred, or equivalent work experience experience performing brain surgery a plus

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Codes of Ethics

Ethics and Social Responsibility April 17, 2017

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Codes of Ethics

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Examples

”I have teaching staff demanding access to students home directories.” ”Managers have asked me to spy on employees.” ”Snooping on specific employee’s e-mail.” ”Faculty member child porn collection.” ”have been asked to lie to my direct reports (and candidates) about the future of the company” ”have been told to not report various outages/loss of data situations to customers” ”This is a daily thing.”

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Legal != Ethical

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Legal != Ethical

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Making the World A Better Place

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Making the World A Better Place

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Making the World A Better Place

Silicon Valley ”Make The World A Better Place” Business Plan:

  • 1. offer some free service
  • 2. ???
  • 3. Profit!

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Making the World A Better Place

Silicon Valley ”Make The World A Better Place” Business Plan:

  • 1. offer some free service
  • 2. collect data, sell ads
  • 3. Profit!

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Codes of Ethics

Primum non nocere.

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Codes of Ethics

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ACM Code of Ethics

1.1 Contribute to society and human well-being.

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(ISC)2 Code of Ethics

Protect society, the common good, necessary public trust and confidence, and the infrastructure.

Ethics and Social Responsibility April 17, 2017

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IEEE Code of Ethics

to accept responsibility in making decisions consistent with the safety, health, and welfare of the public

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ACS Code of Ethics

The Primacy of the Public You will place the interests of the public above those of personal, business or sectional interests.

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A Code of Ethics in Internet Operations

We are stewards of our users’ data. We are obligated to act in the public interest.

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Ethics

The LISA Code of Ethics: Professionalism Personal Integrity Privacy Laws and Policies System Integrity Education Social Responsibility Ethical Responsibility

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LISA Code of Ethics

Professionalism and Personal Integrity: maintain professional conduct; don’t let personal feelings or beliefs interfere

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LISA Code of Ethics

Professionalism and Personal Integrity: maintain professional conduct; don’t let personal feelings or beliefs interfere know your competence, know when to seek help

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LISA Code of Ethics

Professionalism and Personal Integrity: maintain professional conduct; don’t let personal feelings or beliefs interfere know your competence, know when to seek help

  • wn your mistakes

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LISA Code of Ethics

Professionalism and Personal Integrity: maintain professional conduct; don’t let personal feelings or beliefs interfere know your competence, know when to seek help

  • wn your mistakes

disclose and recuse yourself under conflicts of interest

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LISA Code of Ethics

Professionalism and Personal Integrity: maintain professional conduct; don’t let personal feelings or beliefs interfere know your competence, know when to seek help

  • wn your mistakes

disclose and recuse yourself under conflicts of interest Lead by example.

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LISA Code of Ethics

Privacy:

  • nly access private information when necessary

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LISA Code of Ethics

Privacy:

  • nly access private information when necessary

protect confidentiality of accidentally learned information

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LISA Code of Ethics

Privacy:

  • nly access private information when necessary

protect confidentiality of accidentally learned information work in teams/pairs

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LISA Code of Ethics

Privacy:

  • nly access private information when necessary

protect confidentiality of accidentally learned information work in teams/pairs delete, encrypt, anonymize

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LISA Code of Ethics

Privacy:

  • nly access private information when necessary

protect confidentiality of accidentally learned information work in teams/pairs delete, encrypt, anonymize even better: do not collect the information to begin with

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LISA Code of Ethics

Privacy:

  • nly access private information when necessary

protect confidentiality of accidentally learned information work in teams/pairs delete, encrypt, anonymize even better: do not collect the information to begin with Data is a liability.

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Understand the OSI Stack

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LISA Code of Ethics

Laws and Policies: educate yourself and others on relevant laws, regulations, policies

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LISA Code of Ethics

Laws and Policies: educate yourself and others on relevant laws, regulations, policies (work to) elect informed representatives

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LISA Code of Ethics

Laws and Policies: educate yourself and others on relevant laws, regulations, policies (work to) elect informed representatives participate in design and architecture of e.g. technical standards

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LISA Code of Ethics

Laws and Policies: educate yourself and others on relevant laws, regulations, policies (work to) elect informed representatives participate in design and architecture of e.g. technical standards understand the difference between legal and ethical; between the letter of a law and the spirit or objective

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LISA Code of Ethics

Laws and Policies: educate yourself and others on relevant laws, regulations, policies (work to) elect informed representatives participate in design and architecture of e.g. technical standards understand the difference between legal and ethical; between the letter of a law and the spirit or objective All politics is local.

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LISA Code of Ethics

Communication: communicate clearly, openly with your users, management, colleagues

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LISA Code of Ethics

Communication: communicate clearly, openly with your users, management, colleagues listen to the needs of others

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LISA Code of Ethics

Communication: communicate clearly, openly with your users, management, colleagues listen to the needs of others document your policies with reason and rationale

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LISA Code of Ethics

Communication: communicate clearly, openly with your users, management, colleagues listen to the needs of others document your policies with reason and rationale “Sunlight is the Best Disinfectant”

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge share your knowledge, teach others

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge share your knowledge, teach others attending conferences is not optional

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge share your knowledge, teach others attending conferences is not optional eventually, neither is speaking at conferences

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge share your knowledge, teach others attending conferences is not optional eventually, neither is speaking at conferences publish your results, research

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge share your knowledge, teach others attending conferences is not optional eventually, neither is speaking at conferences publish your results, research build ties with peers at other organizations

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge share your knowledge, teach others attending conferences is not optional eventually, neither is speaking at conferences publish your results, research build ties with peers at other organizations partake in Open Source, meetups, mailing lists, community events

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LISA Code of Ethics

Education and Community: continously educate yourself, enhance your technical knowledge share your knowledge, teach others attending conferences is not optional eventually, neither is speaking at conferences publish your results, research build ties with peers at other organizations partake in Open Source, meetups, mailing lists, community events You are shaped by the community and culture you choose.

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SysAdmin realities

you are in a privileged position

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SysAdmin realities

you are in a privileged position you are a target

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SysAdmin realities

you are in a privileged position you are a target you are obligated to act in your users’ interest

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SysAdmin realities

you are in a privileged position you are a target you are obligated to act in your users’ interest you will face tough choices

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SysAdmin realities

you are in a privileged position you are a target you are obligated to act in your users’ interest you will face tough choices there is no rulebook to help you decide

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SysAdmin realities

you are in a privileged position you are a target you are obligated to act in your users’ interest you will face tough choices there is no rulebook to help you decide the slippery slope is not always steep

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SysAdmin realities

you are in a privileged position you are a target you are obligated to act in your users’ interest you will face tough choices there is no rulebook to help you decide the slippery slope is not always steep you can make a difference

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Being good stewards

Speak up, ask questions. “All that is necessary for the triumph of evil is that good people do nothing.”

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At the end of the day...

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Reading

https://www.usenix.org/lisa/system-administrators-code-ethics http://www.acm.org/about/code-of-ethics https://www.netmeister.org/blog/primum-non-nocere.html https://www.netmeister.org/blog/all-is-not-lost.html https://www.netmeister.org/blog/semper-ubi-sub-ubi.html http://neveragain.tech/

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Professional Organizations

https://www.usenix.org/ and https://www.usenix.org/lisa http://www.lopsa.org/ http://www.acm.org/ https://www.internetsociety.org/ https://www.nanog.org/

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