Creating the new Junior Doctors intranet page
MR SHKO RESOOL VASCULAR SURGERY DEPARTMENT DR GUNEET SEMBHI SALLY ORRELL MR STEVE JONES
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Creating the new Junior Doctors intranet page MR SHKO RESOOL VASCULAR SURGERY DEPARTMENT DR GUNEET SEMBHI SALLY ORRELL MR STEVE JONES Introduction Wide use of SaTH intranet on daily basis Guidelines, contact details, news etc.
MR SHKO RESOOL VASCULAR SURGERY DEPARTMENT DR GUNEET SEMBHI SALLY ORRELL MR STEVE JONES
Wide use of SaTH intranet on daily basis
Guidelines, contact details, news etc.
Different departmental pages No dedicated Junior Doctor page
To Improve the work efficiency To allow more time for doctors to engage with
patients
To deliver more efficient care to patients To eliminate waste at workplace
Current navigation through intranet to find
guidelines is difficult and time consuming
Negative feedback from Junior Doctors on
navigation capabilities of intranet page
Need to create a more efficient working
environment
Survey of 32 clinicians including Advanced
Clinical Practitioners at Sath (RSH)
In clinical settings
Ward, clinic, Emergency Department
Collected response data Evaluated data and designed web page based
Do you access clinical guidelines on the intranet? Are you aware of the "clinical guidelines" link on the
intranet?
How do you find guidelines? As a junior doctor, which of the following guidelines do
you feel you would or do commonly use?
Do you think a Junior Doctors' clinical guidelines link
with common guidelines would help you during your day to day work/on-call shifts?
39% 55% 6% Junior clinicians surveyed (n = 31)
FY1 FY2 and above ACPs
36% 12% 20% 20% 12%
How do you find guidelines? Search bar Intranet Navigation through intranet Colleagues Knowledge
94% 6% Are you aware of the "clinical guidelines" link on the intranet?
yes no
97% 3%
Would you find a Junior Doctors' intranet page useful?
Yes No
5 10 15 20 25 30
As a junior doctor, which of the following guidelines do you feel you would or do commonly use?
"Navigation - very difficult“ “I navigate through clinical services and
departments on intranet”
“Please improve access to guidelines, have been
requesting for years”
“Clinical guidelines disorganised and incomplete,
improvement in systems would be useful”
“Took me and another doctor almost 15minute to
find the tinzaparin guidelines for DVT/PE”
Foundation year 1 doctor referring to cardiology
Base - Ward 32
Assess waste at workplace
1)Retrieve form and return to clinical area
Old system
6:12 minutes
New System
0:55 minutes
2) Whole task
Old system
12:33 minutes of no value added time
New System
7:16 minutes of no value added time
Concerns listened to and acted upon Work in a more efficient environment Better access to clinical guidelines Spend less time on daily clinical tasks (referrals,
contact details etc.)
Opportunity to attend extra clinical work
increased e.g. clinic/theatre
Review of in-patient referral methods Expansion to RSH/PRH specific pages Liaise with Doctors’ Mess for event posting Re-survey to assess need of changes
Shko.resool@nhs.net