COVID 19 UPDATE 4-30-2020 Todays Agenda Welcome Cathy Franklin - - PowerPoint PPT Presentation

4-30-2020

COVID – 19 UPDATE

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Welcome – Cathy Franklin Opening remarks – Paul Throne Cascades Spring 2020 Release – Marian Polsak WIC services waiver update – Marian Polsak Remote services – Cathy Franklin Local Agency Survey questions update – Jody Ceesay GoToMeeting update – Margaret Dosland Questions and answers – Heidi Feston

Today’s Agenda

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https://www.governor.wa.gov/sites/default/files/4_29_DataVi sualizations.pdf

Governor’s Dashboard

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Cases are declining

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Deaths are declining

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The future is unknown

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WIC redemption is stable

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Cascades Spring 2020 Release

Cascades Spring 2020 Enhancement Release – June 1st

1. Pregnant transfer participants – enter eligibility to the end

• f the month 6 weeks postpartum

2. Child certifications extend to the end of the month the child turns 5 years of age 3. Releasing Temporary Certification End Dates 4. Master Calendar memory issue fixed 5. Nutrition Risk Factor updates

Training materials coming soon!

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Waiver Status: 4/30/2020

Waiver Requested Status Start Date End Date* Description Resources Federal Waivers Defer Anthropometric and Bloodwork Approved March 20,2020 May 31, 2020 Measurements and bloodwork normally required are waived Remote Certification policies Remote Benefits Issuance Approved March 24, 2020 May 31, 2020 Staff can issue benefits remotely and sign for participants Remote Certification policies Separation of Duties Approved March 30, 2020 May 31, 2020

• 1 staff person can

enter all certification information

• No chart review
• Staff can’t certify

themselves, close friends or relatives Remote Certification policies Defer Proof of ID, Residency and Income Approved May 1, 2020 May 31, 2020

• Select COVID-19 as

the proof

• Review R & R
• Sign R & R for

participant Updating Remote Certification policies Defer Rights & Responsibilities signature Approved April 7, 2020 May 31, 2020

• Sign R & R for

participant Remote Certification policies

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Proof of ID, Residency, & Income Waiver

 If you see the proof, document it  If the participant can’t provide it, select COVID- 19 as the proof  Review the R & R  Sign the R & R electronically for the participant  You don’t have to use/sign the No Proof forms (Affidavits)  Not a grace period

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Early in the pandemic shared options about providing “remote” services. Later we clarified that all WIC services be provided remotely unless they can’t be.

Remote Services

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Remote means no face to face contact between staff and participants. Can we still serve participants face to face in WIC clinics, including walk-ins? While we discourage this, as long as staff are following CDC guidelines, this is an agency decision. Is it o.k. to place materials in a box or other mechanism, e.g. “Curbside services”? Yes

Remote Services

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Status of WIC Services Survey

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Changes in WIC SITES questions

• To better assess:

■the actual remote services being provided ■that social distancing measures are being taken.

Summary of Status of WIC Services Survey

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Two separate questions

• Sites open and providing some WIC services curbside

(curbside services include placing pumps, WIC cards, or nutrition education materials in a box or other mechanism for retrieval as long as social distancing is maintained.)

• Sites open and providing some face-to-face services inside

the WIC clinic.

Summary of Status of WIC Services Survey

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We want to hear and learn your facts and insights:

• Training materials
• Your tips and “aha” moments
• Strategies and practices you think would be helpful

using GoToMeeting

• Participant use, interactions, showing documents,

reviewing materials

• Cascades Support as GoToMeeting support

GoToMeeting - Fact Finding

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Need:

• 3-4 agencies
• 5-10 participant interactions per person, or at least 20

interactions minimum per clinic

• Join conference call
• Provide feedback about the areas mentioned on last

slide ACT by Friday, May 1, 2020 close of business: Send your request to WAWICTraining@doh.wa.gov

GoToMeeting - Fact Finding

Questions?

Contact us with your questions: Policy Support phone: 1-800-841-1410, press 3, then press 1

• r email at wicpolicysupport@doh.wa.gov

Your Local Program Consultant (LPC) or email at wiclpc@doh.wa.gov

To request this document in another format, call 1-800-525-0127. Deaf or hard of hearing customers, please call 711 (Washington Relay) or email civil.rights@doh.wa.gov.