CORPORATE PRESENTATION Easy Fast Competence INDEX INTRODUCTION - - PDF document

GLOBAL DOCUMENT SOLUTION PROVIDER

CORPORATE PRESENTATION

EASY FAST COMPETENCE

Easy Fast Competence

INTRODUCTION PAG 3 HISTORY PAG 4 NUMBERS PAG 5 WHO WE ARE PAG 6 MISSION PAG 7 STRATEGY PAG 8 PAG 9 CDA / MANAGER PAG 12 GROUP PAG 14 VALUE PROPOSITION PAG 16 SOLUTION / PRODUCTS COMMERCIAL PARTNER FACILITIES PAG 22 PAG 23

INDEX

version 2.1 2015

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CORPORATE PRESENTATION

INTRODUCTION

MAURO RICCI

CEO E-SERVIZI S.P.A.

Companies are required to constantly improve their performance, sometimes with an impact

• n their profjt. Globalization means getting quickly adapted to this transformation, which

results in a crack between winners and loosers. Companies should start to consider the crisis as an opportunity, improving and adapting their strategies. Our hardware and software platforms are not the solution, but if they‘re strategically integrated and utilized, they can become a tool for improving effjciency and productiviy, open new markets and serving new customers.

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CORPORATE PRESENTATION

HISTORY

2015 2014

KONICA MINOLTA E-SERVIZI GETS TO MILAN BUYING STAKES OF INNOVATION SRL BUYS THE MAJORITY OF LOGATEK NOTA BENE SRL IS FOUNDED IN ROME, STRICTLY CONNECTED WITH BRAND XEROX CAPITAL INCREASE TO 1,4 MLN EURO AND BUYS STAKES OF DYNAGO SOLUTIONS MARKETING & COMMUNICATION BECOME STRATEGIC ASSETS PROJECT CRM PROJECT GO TO MARKET PROJECT IT BUSINESS PARTNER XEROX PLATINUM PARTNER PROJECT CUSTOMER CENTER COMPANY ALLIANCE PROGRAM E-SERVIZI IS FOUNDED E-SERVIZI BECOMES A SPA AND ACQUIRES NOTA BENE BUYS THE MAJORITY OF AMG SYSTEM SRL ACQUIRES COPYITALIA

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CORPORATE PRESENTATION

NUMBERS

95

EMPLOYEES AND CONSULTANTS, WITH 50 MORE PEOPLE EMPLOYED IN SPIN-OFFS

700

TONS OF PAPER MOVED EVERY YEAR

460

DEMONSTRATIONS ORGANIZED EVERY YEAR AT ROME AND MILAN DEMO CENTERS

6.500

PRINTERS INSTALLED

10.000

ORDERS MANAGED / EVERY YEAR

13.200

ALL CUSTOMERS

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CORPORATE PRESENTATION

WHO WE ARE

E-Servizi SpA, Global Document Solutions Provider, was born in the 1991 in Rome with the name Nota Bene Srl. Today is one of the main Italian and European partner of Xerox, as well as member of the Xerox Platinum Partner network. Specialized in Offjce and Graphic Arts printing equipment, technical support on hardware and software and training about products, with pluriannual investments in acquisitions and partecipations in the offjce automation and document management context, E-Servizi SpA is confjrmed ad a true Global Solution Provider, enable to face all the document solutions needs. Specialized in the treatment of the document in all its forms, E-Servizi SpA is one of the leading

• rganizations in the market of innovation and advanced technology.

The mission of the Company, specialized in the implementation of Document Management solutions, is to establish solid partnerships with its customers to “help them to fjnd the best way to work”. The goal is to reach the leadership in communication technologies, in products and document services, which improve work processes by increasing their business results, including a great attention to the balance between individuals, society and the environment. One of the main secrets of success of E-Servizi SpA lies in the efgorts in the training of its employees, in the Development and Research of new applications and products. This is due to signifjcant annual investments amounting to 5% of the turnover. At the base of good results, there are a continuous innovation, a dynamic development model, and a positioning of the Company from SW and HW technology provider to “Global Document Solution Provider”. The organization of E-Servizi SpA provides an adequate response to all processes of Document Management by both insourcing and outsourcing the processes that impact productivity and operational effjciency within the organizations. The goal of E-Servizi SpA is to work closely to the customer in a collaborative way, in order to identify precisely the needs. So that, it can ofger complete solutions increasing our customers’ business.

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CORPORATE PRESENTATION

MISSION

BUSINESS DEVELOPMENT, SUSTAINABILITY, SERVICES

WE WORK TOGETHER WITH CUSTOMERS MANAGING THEIR INFORMATION ASSETS WE SUPPORT THE CUSTOMER ALONG HIS DAILY BUSINESS WE GUARANTEE SAVINGS BY REDUCING AND MONITORING COSTS OF IT INFRASTRUCTURES WE GUARANTEE THE SAFETY OF SENSIBLE DATA WE RUN A SUSTAINABLE AND ENVIRONMENTALLY-FRIENDLY BUSINESS MODEL WE INTEGRATE DOCUMENT MANAGEMENT AND VALUE-ADDED SERVICES

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CORPORATE PRESENTATION

STRATEGY

TARGETED ACQUISITIONS AND STRATEGIC PARTICIPATIONS IN MULTIBRAND RESELLERS ACROSS THE ITALIAN INDUSTRY ACQUISITION, OPTIMIZATION AND VALORIZATION OF LARGE INSTALLED BASES CONTINUOUS INVESTMENTS IN ICT INFRASTRUCTURES IN ORDER TO SUPPORT BUSINESS VALUE ADDED STRATEGIC PARTNESHIP IN COMPLEMENTARY BUSINESS CUSTOMER CENTRIC COMPANY IMPLEMENTATION

ORGANIC GROWTH AND BUSINESS MERGE

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CORPORATE PRESENTATION

MANAGEMENT TEAM

CDA

MAURO RICCI

CEO

FRANCESCO CELLAMARE

MANAGING DIRECTOR

MASSIMILIANO FASTELLI

MANAGING DIRECTOR

LUCIANO PASQUALI

MANAGING

“Today companies are required to continuously improve performance, sometimes sacrifjcing their profjts. Globalization requires a continuous adaptation, resulting in a increasingly split between winners and losers. Companies should therefore begin to look at the crisis as an opportunity, improving or adapting their strategies.” “We do not do it because we practiced not to say I, but simply because we do not think in terms of I, but of us, in the view of the team. That’s what creates trust and makes possible to work for processing our marketing strategies and ofger the best solutions.” “We will do everything to return the trust of our customers. Our Mission is to provide technical service in the best and competitive way, thanks to continuous evolution.” “The new organization will allow us to follow all markets with the appropriate skills and structure and with the right commitment, allowing us to take quickly the appropriate decisions thanks to the “fmat” organization chart in a dynamic market.”

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CORPORATE PRESENTATION

SALES MANAGEMENT TEAM

MANAGER

MAURO RICCI

PRESIDENT OF BOARD OF DIRECTORS

FRANCESCO CELLAMARE

DELEGATE DIRECTOR

MASSIMILIANO FASTELLI

DELEGATE DIRECTOR

LUCIANO PASQUALI

DIRECTOR

“Today companies are required to continuously improve performance, sometimes sacrifjcing their profjts. Globalization requires a continuous adaptation, resulting in a increasingly split between winners and losers. Companies should therefore begin to look at the crisis as an opportunity, improving or adapting their strategies.” “We do not do it because we practiced not to say I, but simply because we do not think in terms of I, but of us, in the view of the team. That’s what creates trust and makes possible to work for processing our marketing strategies and ofger the best solutions.” “We will do everything to return the trust of our customers. Our Mission is to provide technical service in the best and competitive way, thanks to continuous evolution.” “Data from e-commerce show a very positive trend with forecast growth of 20% year on year. Gaining a signifjcant segment of the retail market, thanks to a wider use of Internet among consumers and companies. For this reasons, E-Services could not miss in this business.”

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CORPORATE PRESENTATION

SALES MANAGEMENT TEAM

MANAGER

DOMENICO BIANCHI

SALES MANAGER / BU SMALL

• MEDIUM BUSINESS

ETTORE SANGERMANO

SALES MANAGER / BU ISO E ICT

FRANCESCO MASCOLO

SALES MANAGER / BU LARGE ACCOUNT

“We always ofger state-of the-art solutions for every needs. We‘re convinced that inside a product or a service, no matter if it‘s production printing or wide format, Quality is not just a technical issue but the practical advantage for our customer” “We conceive partnership as a key issue. Our experience in IT and printing software platforms allow us to ofger consulting and integration across multiproduct and multibrand environments” “We‘ve worked out a Customer-centric business model. Our care for the customer and the environment allow us to ofger solutions and consumables for every offjce needs, while reducing management costs”

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CORPORATE PRESENTATION

VALUE PROPOSITION

ONGOING SELLING CYCLE

*

* averaged value of the implemented projects by E-Servizi S.p.A.

Thanks to a consultant approach, specialized in processes management, business organization and highly qualifjed stafg, all the activities, from the preventive analysis to the following implementation of the projects, aim fjrstly to generate, for the customers or for the partner, competitive advantages, the reduction of costs and a surprise efgect on the competitors, understanding the signs of change in the market, in order to identify and meet in advance the target customers’ needs. The study: Analytical, Strategic and Operative is regarded as an essential element from which it is possible to develop strategies that are able to solve the existing problems, maximizing the return on investment and reducing costs up to 30%. Thanks to its know-how, E-Servizi represents an added value to the client and partners

• rganizations in a dynamic and in continuous changing market.

a c t i

• n
• a

SAAS

E-SERVIZI SPA

C R M C R M C U S T O M E R A C Q U I S I T I O N A S S E S S M E N T O F F E R O R D E R E N T R Y A N D L O G I S T I C S C U S T O M E R M A N A G E M E N T P O S T S A L E C R M C R O S S M E D I A C R M M Y W A Y M Y W A Y E

• I

M P R E S A I N T R A N E T C R M M Y W A Y E

• I

M P R E S A E

• M

P S E

• C

M S E

• M

P S C R M M Y W A Y

c t i

• n
• E
• M

P S

Allocation Contact Team Influence Order Next

• sc

(ongoing selling cycle)

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CORPORATE PRESENTATION

VALUE PROPOSITION

In the digital innovation era, the amount of available data multiplies more and more: mobile devices, social platforms, sensors (including biometrics) produce a huge amount of data that can be transformed into knowledge and, therefore, in business decisions. In addiction to these data, there is company’s information: market analysis, feasibility studies, the launch of new products/services, etc. A key factor is often the proper management of the lifecycle of all these data, structured and unstructured: to have the right information at the right moment could be a competitive advantage and it could create value. E-Cloud is a SaaS solution of E-Servizi SpA and a powerful tool of document storage and

• management. It is based on the Big Data technology, which is a secure corporate repository, also

in a mobile form. It is based also on a tool for the aggregation of heterogeneous data, including non-structured, through free-text searches on the indexed content, in order to perform analysis and to cross data for an optimal and effjcient governance of the corporate information assets.

E-CLOUD

SEE THE INFORMATIVE VIDEO ON: WWW.ESERVIZI.IT/VIDEO-ECLOUD

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CORPORATE PRESENTATION

SOLUTIONS

ECLOUD WSCPRINTER E-MPS E-CMS CROSSMEDIA CRM CONNECTKEY

Document management system based on big Data technology to handle large volumes of data. System for the management of the press center, Ecommerce web store and content management. MPS Monitor remote monitoring system and Integrated Management

• f Data Information about Printing devices (printers and multifunction).

Content Management System to manage the content of a web site. The main goal is to simplify the management The platform offers a complete service : from the creation of material as personalized e-mail , web pages and printing products. A simple and immediate software used for the management of leads and the acquisition of new clients. The Connectkey controller enables advanced solutions for management

• f complex workflows.

WWW.ESERVIZI.IT/ECLOUD WWW.ESERVIZI.IT/WSC-PRINTER WWW.ESERVIZI.IT/E-MPS WWW.ESERVIZI.IT/E-CMS WWW.ESERVIZI.IT/CROSSMEDIA WWW.ESERVIZI.IT/CRM WWW.ESERVIZI.IT/CONNECTKEY

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CORPORATE PRESENTATION

PRINTERS / WHITE DIGITAL MULTIFUNCTION PRINTING SOLID-INK PRINTING PRODUTION PRINTING WIDE FORMAT PRINTING FINISHING CONSUMABLES

The wide range of offjce printing systems ensures a proper solution for every need. Multifunction printers offer flexibility and advanced features for copy, print, scan and fax. Solid ink is the result of an innovative and renowned color printing technology, that is offered only by Xerox. black/white and color printers, they ensure productivity, reliability and quality with a rapid return on investment. Advanced solutions for special applications of wide format, they provide the right balance between investment and profjtability. Advanced technologies for fjnishing and document treatment, solutions to achieve more work at lower costs and in shorter times. Your business needs of consumables and offjce supplies such as paper, toner cartridges and other printing supplies.

WWW.ESERVIZI.IT/STAMPANTI WWW.ESERVIZI.IT/STAMPANTI-MULTIFUNZIONE WWW.ESERVIZI.IT/STAMPANTI-SOLID-INK WWW.ESERVIZI.IT/STAMPANTI-PRODUCTION WWW.ESERVIZI.IT/STAMPANTI-WIDE-FORMAT WWW.ESERVIZI.IT/FINITURA WWW.ESERVIZI.IT/CONSUMABILI

PRODUCTS

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CORPORATE PRESENTATION

GROUP

E-SERVIZI S.P.A

E-Servizi SpA is Xerox partner and one of the main Italian resellers of printing and document management technology and service. E-Servizi has a long-term experience in offjce and graphic arts printing equipment, as well as technical support and training. E-Servizi SpA has ISO 9001:2008 certifjcation by Bureau Veritas Italia SpA, for the supply and rental of offjce equipment and consumables.

CUSTOMERS

2000 + FAO, American Express, Salini, Provincia di Firenze, Alma Viva, Ministero Difesa, ANAS, Supermercati Emme+, SIS, Vitrociset, Banca D’Italia, Fondazione Empam, Consiglio Regionale del Lazio, Alenia, ATAC, Bulgari.

FIND MORE INFORMATION ON-LINE AND ON THE NEW E-COMMERCE WEBSITE

shop.eservizi.it www.eservizi.it

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CORPORATE PRESENTATION

GROUP

IT BUSINESS PARTNER

Thanks to a long experience in the sector and signifjcant investments in systems and resources, E-Servizi S.p.A. opens the channel of structured partnerships with IT companies, with the purpose of a strong and widespread expansion. These companies manage critical information

• f their customers and they are defjned Business Partner IT. This is an additional strategic

channel and it aims to increase the aggregate sales of hardware and solutions for the prospect customers. The Business Partners program is developed to provide marketing and sales, training and service support to partners. As consequence, it aims to expand their business and to increase their profjts in a highly competitive market, where growth is reached not only by the possibility of purchase at favorable conditions, but also by the opportunity to change vision and strategy. E-Servizi SpA intends to share with its Partners these elements, which are the beginning of a transformation process that we have already faced and we are still facing every day.

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CORPORATE PRESENTATION

GROUP

AMG SYSTEM SRL

Founded in 1987 as Assitec srl, AMG System is focused on selling mechanical, electronic, digital and repro machinery. Today the company is specialized in selling and servicing Ricoh solutions, as well as providing technical support. AMG System is certifjed ISO 9001:2008.

MISSION

Being a leading player among small and medium companies, as well as large enterpises, with software and hardware analysis, in order to bring value to

• ffjce and production printing environments.

SERVICES

• Pre and post-sales analysis and support
• TeamViewer platform for remote control and web-based technical support
• Delivery, installation and confjguration of platforms
• Training of operators
• Technical support contracts
• On-demand services to face the last-minute requirements, including short

and long-run printing and fjnishing services

CUSTOMERS

Consiglio Nazionale delle Ricerche, Università degli Studi di Roma, Ministero di Grazia e Giustizia, Prefettura di Roma, Ministero dei Trasporti, Comune di Roma, Northrop Grumman Italia SpA, Ambasciata Australiana, Ambasciata Cinese, Ambasciata Tailandese, Televisione Tedesca, Mitsukoshi SpA., Acqua Pia Antica Marcia, Gruppo Caltagirone.

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CORPORATE PRESENTATION

GROUP

LOGATEK SRL

Logatek srl is focused on sales and technical support of offjce machinery, accessories, copers, multifunction printers and PC. The main brands are Konica-Minolta, Canon, Ricoh, HP, IBM, Epson and other leading brands. Logatek ofgers its customers a wide range of innovative and reliable products. It has the ISO 9001:2008 Certifjcation for the sale of offjce printers, spare parts and accessories

CUSTOMERS

Camera di Commercio di Roma, Cementir, Istituto Nazionale di Geofjsica, Stato Maggiore Della Difesa.

STRATEGY

To ofger a wide range of innovative, functional, high quality and technological reliability to

• customers. To create stable and lasting relationships, based not only professional but also on

trust, that allows us to be perceived by customers as partners.

MISSION

To create value by sharing innovation with present and new customers, trying to remain an innovative company, enable to face challenges and diffjculties thanks to a solid ground and the quality of people.

PRODUCTS

• High-volume monochrome and

colour printers

• Monochrome and colour copiers
• Wide format printers and scanners
• Laser printers
• Integrated solutions

SERVICE

• Technical support

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CORPORATE PRESENTATION

GROUP

PRODUCTS

• Cross Media platform
• Crowd platform
• Crowd Intelligent / Crowd Knowledge Sharing / Crowd Support
• E-web platform CRM / CMS / E-Commerce/ E-Procurement
• Archiving and support Platform
• Integrate Logistic Platform
• Interactive Digital Signage Platform Web 2.0 Print Platform: Photo-album
• Customers Print on-demand

DYNAGO SOLUTIONS SRL

Dynago Solutions srl is the consulting company focused

• n

the management and re-organization

• f companies‘ business and marketing operations. The team includes well-known executives

and consultants with national and International experience, as well as leading partners. All the services, from pre-analysis to project management, bring customers additional competitive advantage and cost-savings. With a surprise efgect on competitors, understanding the changing signals in the market and identifying in advance the target customer’s needs.

CUSTOMERS

Confjmprese Roma Sud/Est e Provincia, Misura Emme SpA, Mondi Paper Sales Italia, Viaggi nel Mondo.

MISSION

Dynago works in close touch with its customers, as a partner, in order to identify the needs, optimize the investments and strategies to increase the business, improve profjtability and reduce costs.

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CORPORATE PRESENTATION

GROUP

INNOVATION SRL

Innovation Srl is built on the innovative idea of two former Xerox executives, Carlo Bernardinelli and Luca Ziliani, with the participation of eServizi. The company serves Milano and surrounding areas, Italy‘s richest and most important economic region.

CUSTOMERS

InterContinental Hotels Group, City of Rochester, NY, British Telecom, Poltrone Frau.

STRATEGY

Thanks to the long-term experience in the printing industry, Innovation ofgers its customers a wide range of consulting and integration services, including fully-managed print services, managed document servies, business intelligence and custom solutions.

MISSION

Through the managed print services, Innovation‘s customers get additional visibility and a full control on the expenses. This allow them to re-allocate their budget to innovative and rewarding projects.

SERVICE

• Xerox managed print services
• Operational or global rental services
• Technical support
• Installation, analysis, logistics

PRODUCTS

• Multifunction printers
• Printers
• Copiers
• Scanner
• Software platforms

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CORPORATE PRESENTATION

XEROX Machinery and software for offjce and production printing EPSON Wide format printers and proofjng equipments TOSINGRAF Print fjnishing solutions BOMPAN-MIMAKI Wide format printers for display graphics FUJITSU Machinery and software for offjce and production printing LENOVO Hardware IBM Hardware KIP High-performance wide format printers ZUND Digital cutting systems INX DIGITAL | SAKATA GROUP High-performance inkjet inks NEOLT Graphic and industrial inkjet printers MONDI Production and paper supply HP Soho and wide format system DUPLO Finishing printing solutions WSCPRINTER Platform for the integrate management of a print centre

COMMERCIAL PARTNER

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CORPORATE PRESENTATION

FACILITIES

ROME

DEMO CENTER

Via Alberto Ascari 156 - 00142 Roma (RM)

ADMINISTRATION

Via Alberto Ascari 162 - 00142 Roma (RM)

MARKETING

Via Alberto Ascari 148 - 00142 Roma (RM) Via IV Novembre 72 - 22066 Mariano C.se (CO)

SALES

Via Alberto Ascari 154 - 00142 Roma (RM)

TECHNICAL SUPPORT

Via Rafgaele Battistini 20 - 00151 Roma (RM)

MILAN

DEMO CENTER

Via Vesuvio 1/B - 20834 Nova Milanese (MI)

SALES

P.zza IV novembre 7 - 20124 Milano (MI)

2008

Best performance Ge Capital Solution

2010

SMAU ICT innovation awards for the category Advanced ICT Systems

2012

Loyalty Event Xerox

2013

Consistent performance Excellence

2015

Xerox Platinum Partner the only in Italy

Every Year

Best performance Xerox Mondi Best ColorCopy Reseller

E-Servizi S.p.A. Via Alberto Ascari 148 00142 Roma (RM) Italia T +39 06 51609911 F +39 06 51 960378 info@eservizi.it www.eservizi.it / shop.eservizi.it