Corporate Overview Corporate Overview Q3 FY 18 Q2 FY 19 1 - PowerPoint PPT Presentation

Corporate Overview Corporate Overview Q3 FY 18 Q2 FY 19 1

Forward-Looking Statements Disclaimer Certain statements made in this presentation and the related materials may contain forward-looking statements, which are not historical facts, but are based on certain assumptions and reflect Enghouse’s current expectations. These forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or events to differ materially from current These risk factors are identified in Enghouse’s Annual Information Form and other expectations. periodic reports filed with applicable regulatory authorities from time to time. Enghouse disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Market and Industry Data This document contains certain statistical, market and industry data obtained from industry publications and reports. Industry publications and reports generally indicate that information has been obtained from sources believed to be reliable, but do not guarantee the accuracy and completeness of such information. Actual outcomes may vary materially from those forecast in such reports or publications, and the prospect for material variation can be expected to increase as the length of the forecast period increases. While we believe this data to be reliable, market and industry data is subject to variations and cannot be verified with certainty due to limits on the availability and reliability of data. Enghouse has not independently verified any of the third party data referred to in this document. 2

Strategy Build a diverse enterprise software and services company through:  Growing our interaction management solutions business • Interactive Management Group  Growing our network solutions and transportation management software businesses • Asset Management Group  Consistently generating revenue growth and positive cash flow  Completing selective acquisitions within existing markets and entering new strategic software markets on an opportunistic basis 3

Snapshot HQ in Canada, offices in Toronto Stock Exchange Dual Growth Revenue 20+ countries (organic & acquisitions) TSX:ENGH Enghouse Interactive Enghouse Networks Enghouse Transportation Contact center software Telecom software Transportation software ~1,500 employees Revenue Profitable growth 4

Interactive Portfolio MULTI-CHANNEL CONTACT CENTER Contact Center Enterprise · Contact Center Service Provider · Communications Center with Skype for Business · Contact Center OnDemand · Outbound Communication Suite · Contact Center for Market Research · AI Powered Social Media Interaction · Video Enabled Contact Center CALL RECEPTION/CALL HANDLING Intuition Attendant Console (Avaya/Genband) · Arc Pro Attendant Console for CISCO · Operator Console for Microsoft Skype for Business · ANDTEK Console VIDEO INTERACTION Healthcare · Financial Institutions · Enterprise Video Collaboration SELF-SERVICE Communication Portal · Mobile IVR Navigator · Knowledge Management Suite · AI Powered Chatbot Platform QUALITY MANAGEMENT Call Billing and Reporting (Enterprise & Cloud) · Survey Management · Quality Management Suite · Workforce Management · AI Powered Business Insights TELEPHONY, VIDEO & CRM INTEGRATION Video Application Enablement · CTI Connect · CTI for CRM · VoiceXML Test Suite · Applications for Avaya CS1000 5

Networks Portfolio Technology solutions to optimize performance for next generation network operators BUSINESS SUPPORT SYSTEMS MVNO Solutions · Wholesale Revenue Management · Order to Cash · Telecom Optimization Management OPERATIONS SUPPORT SYSTEMS e-AI · Network Inventory, Planning & Resource Management · Service Assurance · Network Testing GEOGRAPHIC INFORMATION SYSTEMS Fiber Planning & Design · Coverage Portals · Network Operations Centre · Customer Care · Mobile Alert Messaging MOBILE VAS CLOUD VAS Consolidation · Messaging · Call Completion NETWORK SECURITY, ROUTING & CONTROL Network Firewalls · Diameter Signalling Controller · Public Safety MEDIA & CONTENT TVaaS · Video Solutions · Analytics · Smart TV Browser 6

Transportation Portfolio Software solutions for Public Safety, Transit and Supply Chain TRANSIT OPERATIONS Fixed Route & Paratransit Scheduling · Dispatch · Workflow & Driver Management · e-Ticketing · Automated Fare Collection COMMUNICATIONS Fixed Route · Paratransit · Operator & Fare IVR PRIVATE TRANSPORTATION Coach and Tour Operations Management PUBLIC SAFETY Emergency Control Center & Dispatch (Police, Fire, Ambulance) · Non-Emergency Patient Transport FLEET & TRANSPORTATION MANAGEMENT Logistics Management · Order Tracking · Telematics · Container and Vehicle Tracking and Monitoring 7

A NNUAL R ESULTS 8

Fiscal Year Results (ending Oct 31) HOSTED & MAINTENANCE TOTAL REVENUE REVENUE $ 343m $176m $325m $166m $ 308m $152m $279m $136m $115m $220m 51% 52% 49% 49% 51% FY 14 FY 15 FY 16 FY 17 FY 18 FY 14 FY 15 FY 16 FY 17 FY 18 ADJUSTED EBITDA DIVIDEND PER SHARE $0.34 ( based on date of record) $1.94 PER SHARE $0.30 $1.73 $0.26 $1.44 $1.30 $0.22 $0.18 $1.02 FY 14 FY 15 FY 16 FY 17 FY 18 FY 14 FY 15 FY 16 FY 17 FY 18 9 Note¹: Compounded annual growth rate FY14 - FY18

Revenue Split - FY 18 REVENUE BREAKDOWN REVENUE BY GEOGRAPHY Hardware 2% Services License US 17% SCANDINAVIA 30% 30% 24% Hosted & APAC/Others Maintenance 6% UK EUROPE 51% 19% 18% CANADA 3% REVENUE BY BUSINESS GROUP Interactive Management Asset Group Management $189m or 55% Group $154m or 45% 10 Note: % rounding applied to charts and tables throughout this corporate presentation

FY 18 11

FY 18 % FY 18 FY 17 Change Revenue $342.8m $325.4m 5.4% Revenue by Segment Interactive Management Group $189.3m $190.7m -0.7% Asset Management Group $153.6m $134.7m 14.0% Hosted & Maintenance revenue $176.4m $165.8m 6.4% Adjusted EBITDA¹ per diluted share $1.94 $1.73 12.1% Adjusted EBITDA¹ $106.0m $94.0m 12.8% Annual dividend - per common share, based on date of record $0.34 $0.30 13.3% Note¹: Adjusted EBITDA: Results from operating activities adjusted for depreciation of PPE and special charges for acquisition related restructuring costs. 12

FY 18 % FY 18 FY 17 change Cash spent on dividend $18.4m $16.2m 13.6% Cash spent on acquisitions - net of cash acquired & holdbacks $16.8m $21.3m -21.1% Cash & Investments balance - beginning of period $130.3m $85.9m 51.7% Cash & Investments balance - end of period $193.9m $130.3m 48.8% Cash flow from operations $98.3m $83.2m 18.1% Acquisitions Tollgrade Q2 Survox Q4 XConnect Q1 SimaTech Q1 Mobilethink Q2 13

Q2 YTD FY 19 (6 MONTHS ) 14

Q2 YTD FY 19 (6 months) % YTD FY 19 YTD FY 18 Change Revenue $175.2m $170.3 m 2.9% Revenue by Segment Interactive Management Group $88.0m $95.9m -8.3% Asset Management Group $87.3m $74.3m 17.4% Hosted and Maintenance revenue $100.3m $94.0m 6.6% Adjusted EBITDA¹ per diluted share $0.97 $0.93 4.3% Adjusted EBITDA¹ $53.5m $50.7m 5.6% Quarterly dividend - per common share, based on date of record $0.18 $0.16 12.5% Note¹: Adjusted EBITDA: Results from operating activities adjusted for depreciation of PPE and special charges for acquisition related restructuring costs. 15

Q2 YTD FY 19 (6 months) % YTD FY 19 YTD FY 18 Change Cash spent on dividend $9.8m $8.6m 14.0% Cash spent on acquisitions - net of cash acquired & $26.7m $14.8m 80% holdbacks Cash & Investments balance - beginning of period $193.9m $130.3m Cash & Investments balance - end of period $205.5m $155.3m Cash flow from operations $45.8m $44.9m 1.9% Acquisitions Xconnect Q1 Simatech Q1 MobileThink Q2 Capana Q1 Telexis Q1 ProOpti Q2 16

Q2 FY 19 (3 MONTHS ) 17

Q2 FY 19 (3 months) % Q2 FY 19 Q2 FY 18 Change Revenue $89.2m $85.2 m 4.7% Revenue by Segment Interactive Management Group $44.5m $47.6m -6.4% Asset Management Group $44.7m $37.7m 18.7% Hosted and Maintenance revenue $49.5m $47.7m 3.6% Adjusted EBITDA¹ per diluted share $0.49 $0.46 6.5% Adjusted EBITDA¹ $27.2m $25.3m 7.0% Quarterly dividend - per common share, based on date of record $0.09 $0.08 12.5% Note¹: Adjusted EBITDA: Results from operating activities adjusted for depreciation of PPE and special charges for acquisition related restructuring costs. 18

Q2 FY 19 (3 months) % Q2 FY 19 Q2 FY 18 Change Cash spent on dividend $4.9m $4.3m 14.0% Cash spent on acquisitions - net of cash acquired & holdbacks $3.2m $9.8m -67.8% Cash & Investments balance - beginning of period $190.5m $145.0m Cash & Investments balance - end of period $205.5m $155.3m Cash flow from operations $21.6m $21.8m -1.0% Acquisitions MobileThink Q2 ProOpti Q2 19