COMPUTERSHARE LIMITED (ASX:CPU) FINANCIAL RESULTS FOR THE FULL YEAR - - PDF document

computershare limited asx cpu financial results for the
SMART_READER_LITE
LIVE PREVIEW

COMPUTERSHARE LIMITED (ASX:CPU) FINANCIAL RESULTS FOR THE FULL YEAR - - PDF document

COMPUTERSHARE LIMITED (ASX:CPU) FINANCIAL RESULTS FOR THE FULL YEAR ENDED 30 JUNE 2012 8 August 2012 NOTE: All figures (including comparatives) are presented in US Dollars (unless otherwise stated). The non-IFRS financial information


slide-1
SLIDE 1

COMPUTERSHARE LIMITED (ASX:CPU) FINANCIAL RESULTS FOR THE FULL YEAR ENDED 30 JUNE 2012 8 August 2012

NOTE: All figures (including comparatives) are presented in US Dollars (unless otherwise stated). The non-IFRS financial information contained within this document has not been reviewed or audited in accordance with Australian Auditing Standards. Copies of the FY12 Results Presentation are available for download at:

http://www.computershare.com/au/about/ir/financials/Pages/results.aspx

slide-2
SLIDE 2

Melbourne, 8 August 2012 – Computershare Limited (ASX:CPU) today reported Statutory Basic Earnings per Share (EPS) of 28.16 cents for the twelve months ended 30 June 2012, a decrease of 40.8% on FY11. Management Adjusted Earnings per Share were 49.09 cents, a decrease of 11.8% over the prior corresponding period (pcp). A final dividend of AU 14 cents has been declared, unchanged from the final dividend of last year. Total statutory revenues increased 13.7% on FY11 to $1,840.8 million. Statutory Net Profit after Non-Controlling Interest (NCI) fell 40.7% to $156.5 million (see Appendix 4E) whereas Management Adjusted Net Profit post NCI fell 11.8% to $272.8 million. Operating Cash Flows increased 4.7% to $ 334.6 million. Headline Statutory Results (in USD unless otherwise stated) for FY12 as follows:

FY12 FY11 FY12 versus FY11 Earnings per Share (Post NCI) 28.16 cents 47.53 cents Down 40.8% Total Revenues $1,840.8m $1,618.6m Up 13.7% Total Expenses $1,630.9m $1,250.5m Up 30.4% Statutory Net Profit (post NCI) $156.5m $264.1m Down 40.7%

Headline Management Adjusted Results (in USD unless otherwise stated) for FY12 as follows:

FY12 FY11 FY12 versus FY11 FY12 at FY11 exchange rates FY12 at FY11 exchange rates versus FY11 Management Earnings per Share (Post NCI) 49.09 cents 55.67 cents Down 11.8% 48.68 cents Down 12.6% Total Operating Revenues $1,818.7m $1,618.6m Up 12.4% $1,798.1m Up 11.1 % Operating Costs $1,360.1m $1,125.4m Up 20.9% $1,341.3m Up 19.2% Management Earnings before Interest, Tax, Depreciation and Amortisation (EBITDA) $459.0m $493.6m Down 7.0% $457.1m Down 7.4% EBITDA margin 25.2% 30.5% Down 530 bps 25.4% Down 510 bps Management Net Profit post NCI $272.8m $309.3m Down 11.8% $270.5m Down 12.5% Cash Flow from Operations $334.6m $319.6m Up 4.7% Free Cash Flow $294.5m $296.2m Down 0.6% Days Sales Outstanding 43 days 41 days Up 2 days Capital Expenditure $62.1m $32.2m Up 92.9% Net Debt to EBITDA ratio 2.86 times 1.35 times Up 1.51 times Final Dividend AU14 cents AU14 cents Flat Final Dividend franking amount 60% 60% Flat

slide-3
SLIDE 3

MARKET ANNOUNCEMENT

Reconciliation of Statutory Results to Management Adjusted Results FY12 USD 000’s Net profit after tax as per Statutory Results 156,499 Management Adjustments (after tax) Continental Europe impairment charge 63,761 Intangible assets amortisation 51,155 SLS bargain purchase adjustment (16,326) Provision for tax liability 7,036 Acquisition integration costs 5,619 Acquisition related costs 5,231 Net gains on disposal of businesses (3,726) Redundancy costs and provisions 1,492 Contingent consideration adjustments 1,145 Restructuring provisions 888 Marked to market adjustments on derivatives 26 Total Management Adjustments 116,301 Net profit after tax as per Management Adjusted Results 272,800 Management Adjustments The Company will continue to provide a summary of post-tax Management Adjustments. Management Adjusted Results are used, along with other measures, to assess operating business performance. The Company believes that exclusion of certain items permits better analysis of the Company’s performance on a comparative basis and provides a better measure of underlying operating performance. The items excluded from the Management Adjusted Results in FY12 were as follows:  An impairment charge against Continental European intangible assets of $63.8 million (refer to the market announcement dated 13 June 2012).  Customer contracts and other intangible assets are recognised separately from goodwill on acquisition and amortised over their useful life in the Statutory results. The amortisation of these intangibles for FY12 was $51.2 million. The amortisation amount increased materially in 2H12 following the identification of intangible assets related to the Shareowner Services, Specialised Loan Servicing (SLS) and Serviceworks acquisitions.  A bargain purchase adjustment ($16.3 million) related to the SLS acquisition.  Provision of $7.0 million for a potential tax liability associated with prior year business activities.  Integration costs of $5.6 million related to the Shareowner Services acquisition from Bank of New York Mellon.  Acquisition costs of $5.2 million related predominantly to the purchase of Shareowner Services, SLS and Serviceworks.  Gains ($3.7 million) on the disposal of software in Australia (related to the final payment for the sale of the Markets Technology business announced on 21 November 2005) and the disposal of the National Clearing Company business in Russia.  Redundancy costs and provisions of $1.5 million related to UK, German and Australian employees.  Contingent consideration adjustments of $1.1 million related to the Solium disposal and the SLS and Rosenthal acquisitions.  Restructuring provisions totalling $0.9 million related to US and German property leases.  Derivatives that have not received hedge designation are marked to market at reporting date and taken to profit and loss in the Statutory results. The valuations, resulting in a loss of $26,000 relate to future estimated cash flows.

slide-4
SLIDE 4

MARKET ANNOUNCEMENT

Commentary (based on Management Adjusted Results) Computershare delivered Management Adjusted Earnings per Share of 49.09 cents in FY12, down 11.8% on FY11. This is in line with the Company’s guidance at the November 2011 Annual General Meeting of down 10%-15%. Total revenues grew 12.4% on FY11 to $1,818.7 million on the back of a number of material acquisitions (fell 3.6% ex acquisitions). As foreshadowed, the EBITDA margin has continued to come under pressure, as transactional revenues remain weak and synergies from the Shareowner Services acquisition are yet to be realised. Management EBITDA fell 7.0% to $459.0 million, and Management Net Profit post NCI fell 11.8% to $272.8 million. Operating costs grew 20.9% on FY11 to $1,360.1 million, primarily as a result of costs associated with businesses acquired. Operating costs ex acquisitions grew 2.9%. On a constant currency basis, total revenues grew 11.1% and operating costs grew 19.2% (down 4.6% and up 2.6% respectively ex acquisitions). Cash flow from operations increased 4.7% to $334.6 million. As expected in the current economic environment, transactional based businesses continue to suffer. Weak M&A and equity issuance activity globally (both primary and secondary market offerings) hurt corporate actions revenue, which fell $23.4 million year on year to $156.1 million, the lowest level since 2004. Record low cash rates and maturing interest rate hedges and term deposits continue to affect all major regions, although the inclusion of Shareowner Services balances in 2H12 meant that margin income results increased year on year. Likewise, the transactional based corporate proxy solicitation revenues have suffered from weaker contested M&A volumes. Mutual fund proxy solicitation activity in the US is yet to rebound from its very low base. In contrast, diversification into the business services segment has enabled the company to maintain a solid earnings

  • profile. Recent acquisitions, especially SLS and Serviceworks, have contributed pleasingly during the short time that

the businesses have been in the Group. Coupled with the strength of the Canadian corporate trust business, and the voucher services and deposit protection scheme businesses in the UK, business services revenues continued to grow significantly, up 43.9% on FY11. The US bankruptcy and class action administration business, whilst exceeding expectations in FY12, generated substantially lower revenue than the record results of FY10. Computershare’s CEO, Stuart Crosby, said, “The economic climate this past twelve months was similar to FY11, with heavy reliance on recurring revenue while transactional revenues continue to fall. Moving into new business lines in loan servicing and utility back office processing under the business services banner has proven most valuable, extracting ever increasing value from our business and technology infrastructure. The Group remains well placed to benefit from any improvement in corporate activity and interest rates in our major markets, however we are not banking on this occurring in any significant way in FY13. “Our people have been working tremendously hard, integrating recent acquisitions, extracting synergies and focussing on cost control across the board. The challenge in today’s environment is that all this effort simply enables us to stand still. That said we remain very well positioned when economic conditions turn. “We do not expect material improvement to the current difficult operating environment for our market-related

  • businesses. However, we do expect continued strong contributions from recent acquisitions.

“Looking to FY13 and having regard to the current equity, foreign exchange and interest rate market conditions, we expect management EPS to be between 10% and 15% higher than in FY12.”

slide-5
SLIDE 5

MARKET ANNOUNCEMENT

Below is a summary of annual Statutory and Management Earnings per Share performance over the past seven years: Regional Summary Australia and New Zealand Revenues in Australia and New Zealand increased 13.9% on FY11 to $407.2 million although EBITDA was down materially, dropping 12.0% to $76.9 million. Higher revenues were underpinned by Serviceworks’ contribution and a stronger AUD relative to pcp. The employee plans business again produced revenue growth. In contrast, a decrease in transaction activity significantly impacted corporate actions and, to a lesser extent, register maintenance revenue, whilst competition and reducing volumes in the communication services business have affected earnings. Margin income deteriorated as balances and interest rates declined. The New Zealand business also suffered from slowing corporate action activity. Operating costs in the region were higher than FY11, primarily driven by the addition of Serviceworks, modest salary increases (offset by mostly organic reductions in investor services staff numbers) and a stronger AUD. Asia Revenues in the Asian region dropped 14.5% on pcp to $106.8 million and EBITDA fell 29.0% to $34.3 million. Weak investor sentiment has significantly impacted the IPO market in HK resulting in an overall drop in issuer IPO activity as well as shareholder participation. As anticipated, substantial rights issues from the Chinese Financial Institutions sector that occurred in FY11 were not repeated this year. On the other hand, register maintenance revenues have grown, benefiting from prior period capital raisings. The HK employee plans business, underpinned by activity out of China, continues to grow. Assets under management in the Indian mutual fund business have fallen with a commensurate impact on revenues and earnings. United Kingdom, Channel Islands, Ireland & Africa (UCIA) Revenues in the UCIA region grew 1.2% on pcp to $293.4 million while EBITDA dropped 10.5% to $104.1 million. Corporate actions revenues were significantly lower than pcp whilst register maintenance and business services revenues in the UK were steady year on year. The employee plans business, with both revenue growth and expense control through continued synergy benefits from the integration of the HBOS EES business, delivered outstanding

  • results. Furthermore, the Channel Islands business, significantly larger since the HBOS EES acquisition and servicing

both plan and investor services clients, exceeded expectations. The Irish business was unable to equal last year’s performance whilst the South African business was flat on FY11. Continental Europe Revenues in the region grew 19.2% on pcp to $113.4 million while EBITDA increased 7.4% to $15.0 million. The increase in revenues was primarily driven by the full year contribution of Servizio Titoli, acquired in May 2011, and solid growth in the client base of the Russian businesses. The German businesses produced a moderate increase in revenues whilst earnings were marginally lower than FY11. The Scandinavian businesses suffered lower revenues and earnings on pcp. The region remains affected by the Eurozone crisis, evidenced by the impairment of Continental Europe’s intangible assets as outlined in the 13 June 2012 market announcement. 10.0 20.0 30.0 40.0 50.0 60.0 FY06 FY07 FY08 FY09 FY10 FY11 FY12

Statutory & Management EPS

Stat US cents Mgt US cents

slide-6
SLIDE 6

MARKET ANNOUNCEMENT

United States US revenues grew 28.2% on FY11 to $654.4 million and EBITDA increased 0.2% to $125.0 million. The primary driver behind the revenue uplift was the SLS acquisition in November 2011 and the Shareowner Services acquisition in December 2011. SLS benefited from some material contract wins, resulting in a favourable acquisition adjustment and better financial outcomes than expected during 2H12. Transactional revenues remain subdued, albeit higher than FY11 as a result of the Shareowner Services business increasing the issuer client base. Bankruptcy and class action administration, mutual fund solicitation and post-merger clean-up activities remain well off their highs. Margin income grew substantially due to the contribution of Shareowner Services’ balances against a moderate headwind from maturing hedges and term deposits. Canada Canadian revenues grew marginally at 1.9% versus FY11 to $208.5 million and EBITDA increased 1.8% to $95.6

  • million. Despite the continued tough economic environment, most businesses marginally improved on their FY11
  • results. Employee plans revenues benefited from increased transactional activity while corporate proxy revenues also

grew, underpinned by a large proxy fight. The small shareholder programs/post merger clean-up business could not match its record FY11 earnings. An increase in client balances was able to offset the negative impact of maturing hedges, with margin income moderately higher year on year. Dividend The Company announces a final dividend of AUD 14 cents per share, 60% franked, payable on 11 September 2012 (record date of 20 August 2012). This follows the interim dividend of AUD 14 cents per share, 60% franked, paid in March 2012. Capital Management The Company’s issued capital was unchanged during the year. There were 555,664,059 issued ordinary shares

  • utstanding as at 30 June 2012.

Balance Sheet Overview Total assets grew $808.5 million from 30 June 2011 to $3,681.7 million. Shareholder’s equity decreased $69.0 million to $1,176.5 million over the same period. Net borrowings increased to $1,313.0 million (from $666.3 million at 30 June 2011). Gross borrowings at 30 June 2012 amounted to $1,754.4 million (up from $1,013.5 million at 30 June 2011). Debt facilities maturity averages 5.6 years following the $550.0 million private placement facility executed in February 2012 (average maturity on drawn debt is 5.7 years). The debt maturity profile is outlined in the table below: Maturity Dates Debt Drawn Committed Debt Facilities Bank Debt Facility Private Placement Facility FY13 Nil Nil Nil Nil FY14 Oct-13 250.0m 250.0m 250.0m FY15 Mar-15 124.5m 124.5m 124.5m FY16 Oct-15 297.8m 300.0m 300.0m FY17 Oct-16 128.8m 250.0m 250.0m Mar-17 21.0m 21.0m 21.0m FY18 Feb-18 40.0m 40.0m 40.0m FY19 Jul-18 235.0m 235.0m 235.0m Feb-19 70.0m 70.0m 70.0m FY22 Feb-22 220.0m 220.0m 220.0m FY24 Feb-24 220.0m 220.0m 220.0m Total $1,607.1m* $1,730.5m $800.0m $930.5m

* Variance from gross debt represents finance leases ($54.6m), fair value hedge adjustment on USD senior notes ($31.2m) and the SLS advance facility ($61.5m).

slide-7
SLIDE 7

MARKET ANNOUNCEMENT

The Company’s Net Debt to Management EBITDA ratio, the key gearing metric, increased from 1.35 times at 30 June 2011 to 2.86 times at 30 June 2012. (However, note that the 30 June 2012 calculation includes the full funding of acquisitions during FY12, but only part year EBITDA contributions from the acquired businesses.) Capital expenditure for FY12 was up 92.9% on FY11 to $62.1 million. The Group’s Days Sales Outstanding was 43 days at 30 June 2012. Technology Costs Total technology spend for FY12 was $212.5 million, 32.8% higher than FY11, largely related to 1H12 acquisitions. Technology costs included $57.7 million (FY11: $55.4 million) in research and development expenditure, which was expensed during the period. The technology cost to revenue ratio was up 1.8% at 11.7% for FY12. Foreign Exchange Impact Management EBITDA would have been $457.1 million, or 0.4% lower, than actual FY12 if average exchange rates from FY11 were applied. Taxation The Management effective tax rate for FY12 was 25.1% (FY11: 25.6%).

Outlook for Financial Year 2013

The Company does not expect material improvement to the current difficult operating environment for its market- related businesses. However, the Company does expect continued strong contributions from recent acquisitions. Looking to FY13 and having regard to the current equity, foreign exchange and interest rate market conditions, the Company expects Management EPS to be between 10% and 15% higher than in FY12. Please refer to the Full Year Results 2012 Presentation for detailed financial data.

slide-8
SLIDE 8

MARKET ANNOUNCEMENT

About Computershare Limited (CPU) Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services. Founded in 1978, Computershare is renowned for its expertise in data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organisations use us to help streamline and maximise the value of relationships with their investors, employees, creditors, members and customers. Computershare is represented in all major financial markets and has over 12,000 employees worldwide. For more information, visit www.computershare.com Certainty Ingenuity Advantage For further information: Mr Darren Murphy Head of Treasury and Investor Relations Tel: +61-3-9415 5102 Mobile: +61-418 392 687

slide-9
SLIDE 9

Computershare Limited Full Year Results 2012 Presentation

Stuart Crosby Peter Barker 8 August 2012

slide-10
SLIDE 10

2

Introduction Financial Results CEO’s Report

slide-11
SLIDE 11

PRESIDENT & CHIEF EXECUTIVE OFFICER

Stuart Crosby

Introduction

slide-12
SLIDE 12

4

Results Summary

Statutory Results

Introduction

Note: all figures in this presentation are in USD M unless otherwise indicated

Management adjusted results are used, along with

  • ther measures, to assess operating business
  • performance. The Company believes that exclusion of

certain items permits better analysis of the Company’s performance on a comparative basis and provides a better measure of underlying operating performance. Management adjustments in FY 2012 are made on the same basis as in prior years. They are predominantly non-cash items. This year’s non-cash management adjustments include significant amortisation of identified intangible assets from acquired businesses, which will recur in subsequent years, and one-off charges, such as the impairment of Continental Europe assets as foreshadowed in the announcement on 13 June 2012. Cash adjustments are predominantly expenditure on acquisition-related and other restructures, and will cease once the relevant acquisition integrations and restructures are complete. A full description of all management adjustment items is included in the ASX Appendix 4E Note 8. The non-IFRS financial information contained within this document has not been reviewed or audited in accordance with Australian Auditing Standards.

FY 2012 Vs FY 2011 Earnings per share (post NCI) 28.16 cents (40.8%) Total Revenues $1,840.8m 13.7% Total Expenses $1,630.9m 30.4% Statutory Net Profit (post NCI) $156.5m (40.7%) Reconciliation of Statutory results to Management Adjusted results FY 2012 Total Revenue per statutory results $1,840.8m Management Adjustments SLS bargain purchase (16.3) Profit on sale of software (4.2) Proceeds on sale of investments (1.6) Total Management Adjustments ($22.1)m Total Revenue per Management Adjusted results $1,818.7m Net profit after tax per statutory results $156.5m Management Adjustments Non-recurring 78.4 Recurring - Marked to Market 0.0 Recurring - Amortisation - Intangibles 79.8 Income Tax Expense/(Benefit) - Management Adjustment (41.9) Total Management Adjustments $116.3m Net Profit after tax per Management Adjusted results $272.8m

slide-13
SLIDE 13

5

Note: all results are in USD M unless otherwise indicated

Results Summary

Management Adjusted Results

Introduction

FY 2012 FY 2011 v FY 2011 FY 2012 @ FY 2011 exchange rates Management Earnings per share (post NCI) US 49.09 cents US 55.67 cents Down 11.8% US 48.68 cents Total Revenue $1,818.7 $1,618.6 Up 12.4% $1,798.1 Operating Costs $1,360.1 $1,125.4 Up 20.9% $1,341.3 Management Earnings before Interest, Tax, Depreciation and Amortisation (EBITDA) $459.0 $493.6 Down 7.0% $457.1 EBITDA Margin 25.2% 30.5% Down 530 bps 25.4% Management Net Profit after NCI $272.8 $309.3 Down 11.8% $270.5 Days Sales Outstanding 43 days 41 days Up 2 days Cash Flow from Operations $334.6 $319.6 Up 4.7% Free Cash Flow $294.5 $296.2 Down 0.6% Capital Expenditure $62.1 $32.2 Up 92.9% Net Debt to EBITDA ratio 2.86 times 1.35 times Up 1.51 times Final Dividend AU 14 cents AU 14 cents Flat Final Dividend franking amount 60% 60% Flat

slide-14
SLIDE 14

6

Drivers Behind FY 2012 Financial Performance

Introduction

› Revenue in transactional business lines, especially corporate actions, continues to decline. Corporate actions revenues now lower than any year since 2004, which was pre Equiserve. Proxy solicitation (corporate and mutual fund) also suffering. › Register maintenance revenues held up better, but still soft due to lower activity based fees and holder attrition. › Continued strong cost focus in traditional business lines, to some extent masked by acquired costs, and technology investment and capex to support acquisition integration. › Employee share plans continue to perform strongly, with continuing realisation

  • f benefits from the HBOS EES acquisition (and still more to come).

› All three recent acquisitions performing better than plan, and tracking to continue to do so. › Margin income up as Shareowner Services adds to balances. Continued build-

  • ut of hedge book a priority in a difficult (flattening yield curve) environment.
slide-15
SLIDE 15

Computershare Strengths

7 Introduction

› Leading market position in all major markets for equity investor record-keeping and employee stock plan administration based on: › sustainable advantages in technology, operations, domain knowledge and product development; › sustained quality excellence and operational efficiency; and › a joined-up global platform (20+ countries including China, India and Russia), and seamless development and execution of cross-border solutions. › Demonstrated track record for successfully moving into new business lines with similar operational and market profiles, and integrating and delivering synergies from acquisitions in existing business lines. › Well over 70% of revenues recurring in nature. › Long track record of excellent cash realisation from operations. › Balance sheet remains strong and gearing remains prudent, with debt tenor out to 12 years, average maturity nearly 6 years, and no more than USD 305M maturing in any one financial year.

slide-16
SLIDE 16

Guidance

› We do not expect material improvement to the current difficult operating environment for our market-related businesses. However, we do expect continued strong contributions from recent acquisitions. › Looking to FY 2013 and having regard to the current equity, foreign exchange and interest rate market conditions, we expect Management EPS to be between 10% and 15% higher than in FY 2012.

8 Introduction

slide-17
SLIDE 17

9

Introduction Financial Results CEO’s Report

slide-18
SLIDE 18

CHIEF FINANCIAL OFFICER

PETER BARKER

Financial Results

slide-19
SLIDE 19

11

Group Financial Performance

Note: all results are in USD M unless otherwise indicated

Financial Results

FY 2012 FY 2011 % variance to FY 2011 2H 2012 1H 2012 2H 2011 1H 2011 Sales Revenue $1,802.6 $1,598.9 12.7% $1,030.6 $772.0 $826.2 $772.7 Interest & Other Income $16.1 $19.7 (18.2%) $6.7 $9.4 $11.4 $8.3 Total Revenue $1,818.7 $1,618.6 12.4% $1,037.3 $781.4 $837.6 $781.0 Operating Costs $1,360.1 $1,125.4 20.9% $790.2 $569.9 $590.4 $535.0 Share of Net (Profit)/Loss of Associates ($0.3) ($0.4) ($0.3) ($0.1) ($0.4) $0.0 Management EBITDA $459.0 $493.6 (7.0%) $247.4 $211.5 $247.6 $246.0 Management Adjustments - Revenue/(Expense) ($78.4) ($10.5) ($63.3) ($15.1) $1.9 ($12.4) Reported EBITDA $380.5 $483.1 (21.2%) $184.1 $196.4 $249.5 $233.5 Statutory NPAT $156.5 $264.1 (40.7%) $50.9 $105.6 $147.2 $116.9 Management NPAT $272.8 $309.3 (11.8%) $144.5 $128.3 $159.5 $149.8 Management EPS (US cents) 49.09 55.67 (11.8%) 26.00 23.09 28.71 26.96 Statutory EPS (US cents) 28.16 47.53 (40.8%) 9.16 19.00 26.50 21.03

slide-20
SLIDE 20

12

Management EPS

Financial Results

26.14 31.38 26.96 23.09 25.97 26.42 28.71 26.00 52.11 57.80 55.67 49.09 10 20 30 40 50 60 70 2009 2010 2011 2012 US Cents 1H 2H FY

slide-21
SLIDE 21

13

FY 2012 Management NPAT Analysis

Financial Results

309.3 274.5 271.2 272.8 0.2 1.7 1.0 13.8 1.6 10.5 12.2 14.0 0.9 15.7 1.6

250 260 270 280 290 300 310 320

FY11 NPAT EBITDA - USA EBITDA - Canada EBITDA - ANZ EBITDA - UCIA EBITDA - ASIA EBITDA - CEU EBITDA - Tech & Corp Tax Expense Interest Expense Dep'n & Amort NCI FY12 NPAT

USD M

slide-22
SLIDE 22

14

Revenue & Management EBITDA

Half Year Comparisons

Financial Results

783.0 728.7 807.5 812.1 781.0 837.6 781.4 1,037.3 238.6 236.9 274.8 236.1 246.0 247.6 211.5 247.5 30.5% 32.5% 34.0% 29.1% 31.5% 29.6% 27.1% 23.9% 0% 10% 20% 30% 40% 50% 60% 200 400 600 800 1,000 1,200 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 Operating Margin % Revenue & EBITDA USD M Revenue Management EBITDA Operating Margin

slide-23
SLIDE 23

Revenue – Impact of Major FY 2012 Acquisitions

15 Financial Results 807.5 812.1 781.0 837.6 753.3 807.9 19.7 35.6 8.5 66.8 127.0

781.4 1,037.3 500 600 700 800 900 1,000 1,100 1H10 2H10 1H11 2H11 1H12 2H12 USD M CPU Legacy Serviceworks SLS Shareowner Services

slide-24
SLIDE 24

16

Revenue Breakdown

Financial Results

Note: all results are in USD M unless otherwise indicated

Revenue Stream FY 2012 FY 2011 FY 2012 variance to FY 2011 2H 2012 1H 2012 2H 2011 1H 2011 Register Maintenance $774.8 $698.5 10.9% $440.6 $334.2 $367.7 $330.8 Corporate Actions $156.1 $179.5 (13.0%) $88.7 $67.4 $82.7 $96.8 Business Services $383.0 $266.1 43.9% $234.7 $148.3 $134.9 $131.2 Stakeholder Relationship Mgt $86.8 $97.1 (10.6%) $52.2 $34.6 $57.6 $39.5 Employee Share Plans $197.3 $157.6 25.2% $112.3 $85.0 $83.6 $74.0 Communication Services $182.0 $172.2 5.7% $91.7 $90.3 $87.5 $84.7 Technology & Other Revenue $38.7 $47.8 (19.0%) $17.2 $21.5 $23.6 $24.1 Total Revenue $1,818.7 $1,618.6 12.4% $1,037.3 $781.4 $837.6 $781.0

slide-25
SLIDE 25

Half Year Comparisons 2012 & 2011

Revenue & Management EBITDA – Regional Analysis

17

Revenue Breakdown EBITDA Breakdown

Financial Results 184.3 180.9 214.1 200.7 68.3 57.5 57.1 54.0 141.2 162.9 147.9 156.9 34.3 58.1 45.1 62.9 258.5 266.4 217.7 452.5 94.5 111.7 99.4 110.5

781.0 837.6 781.4 1,037.3 200 400 600 800 1,000 1,200 1H11 2H11 1H12 2H12 USD M

Australia & NZ Asia UCIA Continental Europe USA Canada 41.6 31.6 31.6 27.2 30.8 19.9 19.4 15.0 56.8 62.4 60.7 56.9 2.2 12.4 3.1 7.4 66.2 69.1 43.2 90.2 48.4 52.2 53.6 50.8

246.0 247.6 211.5 247.5 50 100 150 200 250 300 1H11 2H11 1H12 2H12 USD M

Australia & NZ Asia UCIA Continental Europe USA Canada

slide-26
SLIDE 26

18

Margin Income Analysis

Average Market Interest rates 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 UK 4.60% 0.82% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50% US 1.53% 0.27% 0.25% 0.25% 0.25% 0.25% 0.25% 0.25% Canada 2.58% 0.64% 0.25% 0.29% 0.88% 1.00% 1.00% 1.00% Australia 6.23% 3.35% 3.24% 4.10% 4.58% 4.76% 4.64% 4.05% Financial Results

Note 1: Some balances attract no interest or a set margin for Computershare. Note 2: Analysis includes Shareowner Services client funds from 2H12. Source: UK – Bank of England MPC Rate; US – Fed Funds Rate; Canada – Bank of Canada Overnight Target Rate; Australia – RBA Cash Rate.

86.4 83.9 74.5 77.5 84.5 87.0 89.0 117.4 7.2 6.4 8.2 8.8 9.2 11.2 12.1 15.4 2 4 6 8 10 12 14 16 20 40 60 80 100 120 140 160 180 200 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 USD Billion USD Million Margin Income Average balances

slide-27
SLIDE 27

19

FY 2012 Client Balances – Interest Rate Exposure

No exposure 33% ($4.5b) Effective hedging: natural 7% ($1.0b) Effective hedging: derivative / fixed rate 27% ($3.7b) Exposure to interest rates 33% ($4.5b)

Average funds (USD 13.7b) held during FY 2012

CPU had an average of USD13.7b of client funds under management during FY 2012. For 33% ($4.5b) of the FY 2012 average client funds under management, CPU had no exposure to interest rate movements either as a result of not earning margin income, or receiving a fixed spread

  • n these funds.

The remaining 67% ($9.2b) of funds were “Exposed” to interest rate

  • movements. For these funds:
  • 27% had effective hedging in

place (being either derivative or fixed rate deposits).

  • 7% was naturally hedged against

CPU’s own floating rate debt. The remaining 33% was exposed to changes in interest rates.

Financial Results

slide-28
SLIDE 28

FY 2012 Client Balances – Interest Rate Exposure and Currency

20

AUD 3% ($0.1b) CAD 24% ($1.1b) GBP 39% ($1.8b) USD 25% ($1.1b) Other 9% ($0.4b)

“Exposed Funds” by Currency (FY 2012 Average Balances)

Average exposed funds balance net of

hedging US$4.5b ($13.7b x 33%) AUD 2% ($0.2b) CAD 17% ($1.6b) GBP 36% ($3.3b) USD 41% ($3.7b) Other 4% ($0.4b)

Average exposed funds balance prior to any

hedging US$9.2b ($13.7b x 67%)

Total Exposed Funds

(both hedged and non-hedged)

Non-hedged Exposed Funds

Financial Results

slide-29
SLIDE 29

Client Balances – Forward view of Hedges

Fixed Rate Deposits and Derivatives in place at 30 June 2012

21 Financial Results

Policy: Minimum hedge of 25% / Maximum hedge of 100% Minimum term 1 year / Maximum term 5 years (some exceptions permitted under the Board policy) Current Strategy: Continue to monitor medium term swap rates with the intention of accumulating cover should rates rise materially

500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Jul-12 Jul-13 Jul-14 Jul-15 Jul-16 USD M Total Hedges

Synthetic Hedging (fixed rate deposits) Synthetic Hedging (derivatives)

slide-30
SLIDE 30

22

Total Management Operating Costs

Half Year Comparisons

Financial Results

Legacy Controllable Costs (excl COS) SLS/Serviceworks/Shareowner Services Controllable Costs (excl COS) Cost of Sales (COS)

406.7 350.6 396.8 427.1 395.4 436.2 414.8 450.6 23.1 142.8 137.4 141.2 138.8 148.6 139.6 154.2 132.0 196.8 544.1 491.8 535.6 575.7 535.1 590.4 569.9 790.2 100 200 300 400 500 600 700 800 900 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 USD M

slide-31
SLIDE 31

23

Management Operating Costs

Half Year Comparisons

* Corporate operating costs have been allocated and reported under the five main cost categories – cost of sales, personnel, occupancy, other direct and

  • technology. Technology costs includes personnel, occupancy and other direct costs attributable to technology services.

Financial Results

138.8 263.7 30.3 22.7 80.0 148.6 283.7 34.8 26.8 81.8 139.6 256.1 33.9 24.6 80.7 154.2 293.4 34.6 28.9 79.3 132.0 290.4 36.9 20.7 89.9 196.8 365.9 44.3 60.6 122.6 50 100 150 200 250 300 350 400 Cost of Sales Personnel Occupancy Other Direct Technology USD M 1H10 2H10 1H11 2H11 1H12 2H12

slide-32
SLIDE 32

24

Technology Costs

Continued Investment to Maintain Strategic Advantage

Financial Results

36.6 27.0 32.9 33.0 28.8 26.6 34.7 23.0 23.2 22.1 23.3 26.3 20.2 23.9 21.8 46.5 18.5 19.7 19.9 19.0 27.6 26.1 30.5 45.9 4.4 2.3 3.9 3.4 4.1 2.7 2.9 7.2 82.7 71.1 80.0 81.8 80.7 79.3 89.9 122.6 10.7% 9.9% 10.0% 10.1% 10.3% 9.5% 11.5% 11.8% 0% 2% 4% 6% 8% 10% 12% 20 40 60 80 100 120 140 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 Technology costs as a % of revenue USD M Development Infrastructure Maintenance Admin Technology costs as a % of revenue

slide-33
SLIDE 33

25

Free Cash Flows

* US$49.7m includes acquisition of Land and Buildings in the UK (US$34.7m). Note: Excludes assets purchased through finance leases which are not cash outlays. Financial Results

159.9 181.6 206.7 207.7 148.4 171.2 146.4 188.2 12.6 10.3 49.7 * 7.3 8.0 15.4 10.0 30.1 50 100 150 200 250 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 USD M Operating Cash Flows Cash outlay on Capital Expenditure

slide-34
SLIDE 34

26

FY 2012 Operating Cash Flows Analysis

Financial Results

319.6 334.6 76.7 54.0 109.2 6.6 50 100 150 200 250 300 350 400 450 Net Operating Cash Flow FY11 Net Profit after Tax Non-Cash P&L Items Decrease in Assets Increase in Payables, Provisions & Tax Net Operating Cash Flow FY12 USD M

slide-35
SLIDE 35

27

Balance Sheet as at 30 June 2012

Financial Results

See ASX Appendix 4E as at 30 June 2012 for full details. FY12 acquisitions impact most balance sheet lines – but particularly: a) Working Capital (mainly SLS’ and Shareowners Services’ cash and receivables and repayment

  • f USPP debt line).

b) Non current assets (primarily intangible assets and goodwill

  • n acquisition).

c) Non current liabilities (issue of USPP notes and increase in bank club debt facility).

Jun-12 Jun-11 Variance USD M USD M Jun-12 to Jun-11 Current Assets $956.6 $733.9 30.3% Non Current Assets $2,725.0 $2,139.3 27.4% Total Assets $3,681.7 $2,873.2 28.1% Current Liabilities $528.8 $538.5 (1.8%) Non Current Liabilities $1,976.5 $1,089.3 81.4% Total Liabilities $2,505.2 $1,627.8 53.9% Total Equity $1,176.5 $1,245.5 (5.5%)

slide-36
SLIDE 36

28

Key Financial Ratios

EBITDA Interest Coverage Net Financial Indebtedness to EBITDA*

Financial Results * This ratio incorporates all new debt funding to acquire Shareowner Services, SLS and Serviceworks as well as the advance facility used by SLS in conducting its mortgage servicing activities. Conversely, the timing of these acquisitions meant there is not a full contribution to the twelve month EBITDA figure used in the calculation

Jun-12 Jun-11 Variance USD M USD M Jun-12 to Jun-11 Interest Bearing Liabilities $1,754.4 $1,013.5 73.1% Less Cash ($441.4) ($347.2) 27.1% Net Debt $1,313.0 $666.3 97.1% Management EBITDA $459.0 $493.6 (7.0%) Net Debt to Management EBITDA 2.86 1.35 111.9%

10.4 13.3 22.1 22.3 17.0 15.1 13.2 9.5

5 10 15 20 25 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 Times

1.72 1.67 1.42 1.40 1.42 1.35 2.92 2.86

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 Times

slide-37
SLIDE 37

29

Debt Facility Maturity Profile

Financial Results Note 1: USD 550 M bridge facility replaced with LT debt in Feb 2012 (4 tranches: 6 yr - 3.42%, 7 yr – 3.69%, 10 yr – 4.27% and 12 yr – 4.42%). Note 2: Average debt facility maturity increased from 2.6 years to 5.6 years.

Maturity Dates USD M Debt Committed Bank Private Placement Drawn Debt Facilities Debt Facility Facility FY14 Oct-13 250.0m 250.0m 250.0m FY15 Mar-15 124.5m 124.5m 124.5m FY16 Oct-15 297.8m 300.0m 300.0m FY17 Oct-16 128.8m 250.0m 250.0m Mar-17 21.0m 21.0m 21.0m FY18 Feb-18 40.0m 40.0m 40.0m FY19 Jul-18 235.0m 235.0m 235.0m Feb-19 70.0m 70.0m 70.0m FY22 Feb-22 220.0m 220.0m 220.0m FY24 Feb-24 220.0m 220.0m 220.0m TOTAL $1,607.1m $1,730.5m $800.0m $930.5m

124.5 21.0 235.0 250.0 300.0 250.0 250.0 297.8 128.8 550.0 40.0 70.0 220.0 220.0

100 200 300 400 500 600 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 USD M USPP Club Debt Facility Club Debt drawn New USPP

slide-38
SLIDE 38

30

Capital Expenditure vs. Depreciation

Financial Results

Notes: 1H10 US$49.7m includes acquisition of UCIA HQ building in Bristol, UK. 2H10 US$44.2M includes conversion of group HQ building in Melbourne, Australia from operating lease to finance lease.

7.2 8.2 9.2 10.4 4.7 14.6 17.2 11.1 1.9 1.2 1.7 0.8 1.0 4.6 3.9 2.1 3.0 0.7 35.9 30.0 1.0 2.5 3.2 23.7 0.5 0.2 3.0 3.0 2.0 1.8 0.9 12.6 10.3 49.7 44.2 8.7 23.5 24.3 37.8

5 10 15 20 25 30 35 40 45 50 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 USD M Information Technology Communication Services Facilities Occupancy Other Depreciation

slide-39
SLIDE 39

31

Working Capital Management

Financial Results

38 40 40 41 38 41 42 43 5 10 15 20 25 30 35 40 45 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12

  • No. Of Days

Days sales outstanding

slide-40
SLIDE 40

32

Return On Invested Capital vs. WACC and Return on Equity

Financial Results The FY12 ROIC calculation includes a full year proforma for Serviceworks, SLS and Shareowner Services.

10.57% 10.41% 9.83% 8.61% 17.98% 17.36% 16.94% 13.57% 36.10% 31.44% 26.93% 22.34% 0% 5% 10% 15% 20% 25% 30% 35% 40% FY09 FY10 FY11 FY12 WACC ROIC ROE

slide-41
SLIDE 41

Equity Management Final Dividend of 14 cents (AU)

33 Financial Results

EPS - Statutory US 28.16 cents EPS - Management US 49.09 cents Interim Dividend AU 14 cents (60% franked) Final Dividend AU 14 cents (60% franked) Current Yield* 3.6%

* Based on 12 month dividend and share price of AU$ 7.69 (close 2 Aug 2012)

slide-42
SLIDE 42

34

Financial Summary – Final Remarks

› Difficult trading environment across most business lines is impacting top line revenues and margins. › However, ongoing disciplined expense and capital expenditure management continue to drive solid results and strong free cash flow, and positions CPU for any upturn in future economic activity. › The Serviceworks and SLS acquisitions are both performing well and are anticipated to be future growth engines. › The Shareowner Services acquisition is also performing well with integration and synergy realisation on track. › Maintained strong and conservative balance sheet. › Final dividend maintained at AUD 14 cents per share, franked to 60% (unchanged). › Full year dividends maintained at AUD 14 cents per share, with franking at 60% (unchanged).

Financial Results

slide-43
SLIDE 43

35

Introduction Financial Results CEO’s Report

slide-44
SLIDE 44

PRESIDENT & CHIEF EXECUTIVE OFFICER CEO PRESENTATION

Stuart Crosby

CEO’s Report

slide-45
SLIDE 45

Group strategy and priorities

37 CEO’s Report

Our group strategy remains as it has been: › Continue to drive operations quality and efficiency through measurement, benchmarking and technology. › Improve our front office skills to protect and drive revenue. › Continue to seek acquisition and other growth opportunities where we can add value and enhance returns for our shareholders. In addition, we are committing priority resources in three areas: › Integration of recent acquisitions. › Continuing to lift our market position. › Engaging with regulatory developments and market structure change in the many jurisdictions in which we operate.

slide-46
SLIDE 46

38

Delivery against strategy

CEO’s Report

Delivering on the first 2 limbs of the strategy (cost & revenue) is as always a key priority: › Our processes of measuring and benchmarking operational and shared services costs continue to deliver benefits. The step-change opportunity from looking at the Shareowner Services business’s use of off-shore capabilities offers meaningful quality benefits and savings when deployed beyond the US client base and beyond operations (e.g. for technology). › Revenue initiatives continue to deliver benefits, but these are being

  • verpowered by revenue drag from shareholder attrition and soft transactional

volumes. › Our position at the top of independent service surveys evidences our quality achievements, and supports client retention and pricing. Our search for inorganic growth opportunities has been less energetic over the past 12 months as we have focused on digesting the three significant FY12 acquisitions. Details of the current status of these three acquisitions are given in later slides.

slide-47
SLIDE 47

39

Other priorities

CEO’s Report

› The volume of cross border deals continues to defy otherwise low transaction

  • volumes. A number of issuers are following or looking to follow the lead of

AON in making non-US native securities available within DTCC without a traditional depository wrapper. Our domain knowledge and expertise has placed us at the centre of these transactions. › Our market position is also significantly enhanced by our advocacy of issuer interests, and transparency in particular, in relation to a range of market structure issues. › Turning to specific market structure issues, things move slowly: › The US SEC has still not said what it will do after its proxy concept release. › We continue to invest heavily in discussions around a range of EU regulatory and market structure reforms (CSD Law, Securities Law Directive, Target 2 Securities), participating in a wide range of consultation exercises, and issuer and issuer agent lobbying efforts. › Also engaged in market development projects in HK, China, Russia, Canada, UK and Australia.

slide-48
SLIDE 48

Acquisitions update – Shareowner Services

40

› While revenues have been softer than expected (as with our other US, and indeed many other global, investor services assets), that has been partly offset by synergies being realised more quickly than expected. › Data and system migrations are well underway and tracking to plan. › Most office location and platform decisions have been made and are now being

  • implemented. In particular, we are retaining the US stock options business

acquired with Shareowner Services – this means we give up meaningful revenues from Solium Capital relating to our earlier sale of our former US

  • ptions business to them but we believe the upside justifies that near term

impact. › We continue to be impressed by the quality of the people who joined us with the acquisition and the strength of their client relationships. › Client attrition remains within our acquisition assumptions.

CEO’s Report

slide-49
SLIDE 49

Shareowner Services – tracking synergies (USD M)

41 CEO’s Report

Synergies – expected timing FY12 FY13 FY14 FY15 Said we expected 2.5 25.0 35.0 10.0 Cumulative expected 27.5 62.5 72.5 Synergies – actual progress FY12 FY13 FY14 FY15 Delivered 9.3 Now expected 25.0 35.0 5.0 Cumulative expected 34.3 69.3 74.3 Costs to realise synergies Said we expected 50.0 To date (FY12) 5.6 Expect to come (mainly FY13, FY14) 44.4

slide-50
SLIDE 50

Acquisitions update – SLS and Serviceworks

42

› In both cases, there were significant client wins and on-boardings immediately around the acquisitions closing, resulting in top-line growth significantly higher than expected. › In both cases, this accelerated the need for decisions on premises and resourcing, and stretched the legacy management and integration teams. › In both cases, the teams are coming through those challenges in excellent shape. › SLS is establishing an additional site in Arizona and continues to have a strong pipeline of (mostly but not exclusively organic) growth opportunities. › Serviceworks people are now on the ground and working in the US, with more

  • pportunities emerging now we are on the ground.

› We said we anticipated 5 cents management eps contribution annualised from SLS and Serviceworks. In FY 2012 (7 months of SLS and 10 months for Serviceworks), they contributed 3.6 cents management eps.

CEO’s Report

slide-51
SLIDE 51

USA Update

43 CEO’s Report

› Shareowner Services integration and migration, and SLS on-boarding, continue to dominate management agenda. › Service levels, quality and survey scores remain excellent across all businesses. › Winning new employee plans and transfer agency clients (e.g. Northeast Utilities) and retaining existing large clients; however, the low transaction volumes, holder attrition and interest rates continue to drag on TA performance. › Retaining Shareowner Services options business is creating opportunities. › Corporate actions (especially M&A) and bankruptcies continue to be very slow, but we won one material transaction (United Technologies acquiring Goodrich Corp). › Push to build the class-actions footprint continues to bear fruit but promises significantly more. › Chapter 11 activity off historic highs but still winning the major share. › Fund Services activity is at an all-time low.

slide-52
SLIDE 52

44

Canada Update

CEO’s Report

› Continued excellent quality, client and shareholder satisfaction and service levels. › No material client losses across all business lines. › Register maintenance revenues holding up well in a difficult environment. › Winning our share of limited IPO activity. › Corporate actions activity remains subdued impacting both proxy solicitation and investor services. › Plans, CCS and Corporate Trust continue to grow, all posting record revenue years. › Focus remains on cost controls and mitigating risk across all lines of business. › Actively participating in market structure development debate, in particular around general meeting integrity.

slide-53
SLIDE 53

45

UCIA Update

CEO’s Report

› Registry business voted top again in independent Capital Anaytics survey of FTSE 350 companies – 5th year in a row. › All components of the Plans business (onshore, offshore and global plans) continue to perform well and in particular generate significant transactional revenues. › LPS Scotland – a custodial tenancy deposit scheme for Scotland, launched in July 2012. DPS, the scheme for England and Wales, continues to perform well. › Voucher Services continues to perform satisfactorily in a difficult market. › Some modest recovery in ETF markets is beginning to feed through to the business in Ireland. › Large scale corporate actions remain muted in UK, South Africa and Ireland, but with some activity continuing offshore, in particular Jersey.

slide-54
SLIDE 54

46

Continental Europe Update

CEO’s Report

› Flat or shrinking markets in most of CEU region and outlook poor. But, Italy and Spain are generating activity in EGMs and rights and bond issues. › Strong performances by Servizio Titoli and Georgeson corporate proxy in Italy. Both entities had record years. › Russian business performing well and managed corporate actions with highest visibility in the market. Client satisfaction very high. The Silvinit fraud now resolved / settled. › German businesses remain flat, but outlook is positive: won Germany’s largest AGM (Siemens) and the register for Osram (spin-off from Siemens). › Aggressive cost management across the region (shared services cuts and office consolidations). Risk management also continues to be a high priority. › Continue to look for growth opportunities amongst the pain and turmoil. Challenges include the relatively small size of the assets that interest us (owners are focused on larger assets) and cultural, technology and management challenges in potential targets.

slide-55
SLIDE 55

47

Asia Update

CEO’s Report

› The HK IPO pipeline is still stalled. A few issues have got away but many more were deferred and retail demand (our revenue driver) remains very subdued. We expect many of the deferred IPOs to re-emerge as conditions permit. › Corporate action activity has also been subdued due to market uncertainty. › However registry revenue grows steadily as we expand our communication management and meeting services. › Planning for dematerialisation of the HK equities market continues, but the regulatory / legislative timetable has slipped so new target for implementation is more like 2015. › China plans and proxy businesses continue to grow profitably, and we have launched an AGM administration business with very encouraging first full year results. › India is quiet, IPO pricing there is fiercely competitive and a combination of market value falls and redemption flows have hurt Fund Services revenues.

slide-56
SLIDE 56

48

Australia & New Zealand Update

CEO’s Report

› Our quality and service levels remain excellent across all our businesses. › Our Investor Services businesses in Australia and NZ maintained their market leading positions, but both suffered from the subdued corporate actions market. › The Communication Services market remains very tough, with one competitor going into administration. Despite this we have had a number of good long term client wins for both our inbound and outbound work. › The Plan Managers business has experienced another year of revenue growth with the roll-out of global plans being particularly successful. › The integration of the Serviceworks business has gone well and revenue

  • pportunities regionally and globally continue to present.

› Our investment during the year in Digital Post Australia should have long term benefits as the delivery of mail transforms from traditional to digital channels.

slide-57
SLIDE 57

Computershare Limited Full Year Results 2012 Presentation

Stuart Crosby Peter Barker 8 August 2012

slide-58
SLIDE 58

50

Appendix: Full Year Results 2012 Presentation 8 August 2012

slide-59
SLIDE 59

51

Group Comparisons

Appendix 1: Group Comparisons

slide-60
SLIDE 60

CPU Revenues Half Year Comparisons

52 39% 42% 42% 44% 43% 42% 14% 9% 12% 10% 9% 9% 17% 17% 17% 16% 19% 23% 10% 10% 5% 7% 4% 5% 6% 9% 9% 10% 11% 11% 10% 10% 11% 10% 12% 9% 4% 4% 3% 3% 3% 2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1H10 2H10 1H11 2H11 1H12 2H12 Register Maintenance Corporate Actions Business Services SRM Plan Managers Communication Services Technology & Other

Financial Results

slide-61
SLIDE 61

53

Revenue by Product

Half Year Comparisons - Impact of major FY 2012 acquisitions

Serviceworks 19.7 SLS 8.5 Serviceworks 35.6 SLS 66.8 Shareowner Services 127.0 Serviceworks, Shareowner Services, SLS revenues INCLUDED in the total revenue

  • f $781.4M in 1H12 and $1,037.4M in 2H12

Financial Results 317.3 342.9 330.8 367.7 334.2 440.6 112.2 71.0 96.8 82.7 67.4 88.7 139.8 136.5 131.2 134.9 148.3 234.7 81.6 81.9 39.5 57.6 34.6 52.2 49.6 70.1 74.0 83.6 85.0 112.3 78.1 80.9 84.7 87.5 90.3 91.7 28.8 28.8 24.1 23.6 21.5 17.2

807.5 812.1 781.0 837.6 781.4 1,037.3 200 400 600 800 1,000 1,200 1H10 2H10 1H11 2H11 1H12 2H12 US D M

Register Maintenance Corporate Actions Business Services SRM Plan Managers Communication Services Technology & Other

slide-62
SLIDE 62

54

FY 2012 Revenue

Regional Analysis

Financial Results

145.8 37.3 58.5 2.7 25.5 137.5 7.4 53.9 16.4 27.4 4.0 6.1 0.0 3.2 106.0 11.0 65.9 6.6 103.4 4.3 7.5 56.6 4.8 3.8 16.2 1.1 20.2 5.2 327.6 63.1 152.0 53.8 44.9 15.7 13.0 84.9 23.4 75.3 3.4 16.3 4.3 2.3 50 100 150 200 250 300 350 400 Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans Communication Services Tech & Other Revenue USD M ANZ Asia UCIA Continental Europe USA Canada

slide-63
SLIDE 63

55

Revenue

Half Year Comparisons

Financial Results

317.3 112.2 139.8 81.6 49.6 78.1 28.8 342.9 71.0 136.5 81.9 70.1 80.9 28.8 330.8 96.8 131.2 39.5 74.0 84.7 24.1 367.7 82.7 134.9 57.6 83.6 87.5 23.6 334.2 67.4 148.3 34.6 85.0 90.3 21.5 440.6 88.7 234.7 52.2 112.3 91.7 17.2 50 100 150 200 250 300 350 400 450 500

Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans Communication Services Tech & Other Revenue

USD M 1H10 2H10 1H11 2H11 1H12 2H12

slide-64
SLIDE 64

56

Effective Tax Rate - Statutory & Management

Financial Results

26.4% 27.5% 26.6% 27.0% 24.0% 26.3% 28.3% 27.8% 25.6% 25.1% 21% 22% 23% 24% 25% 26% 27% 28% 29% FY08 FY09 FY10 FY11 FY12 Tax Rate % Statutory Management

slide-65
SLIDE 65

57

Country Summaries

Appendix 2: Country Summaries

slide-66
SLIDE 66

58

Australia Half Year Comparison

Financial Results

73.5 45.8 3.6 2.7 9.1 73.1 9.4 54.4 19.3 4.2 1.4 8.9 70.9 6.2 80.0 21.5 1.8 3.2 9.6 72.4 4.1 59.9 24.2 1.5 3.1 10.0 61.6 7.0 74.7 17.2 20.4 1.8 11.8 67.8 4.4 56.5 16.3 35.3 0.9 12.6 63.9 2.5 10 20 30 40 50 60 70 80 90

Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans Communication Services Tech & Other Revenue AUD M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

217.3 165.2 192.6 167.4 198.1 187.9 50 100 150 200 250

AUD M

Total Revenue

slide-67
SLIDE 67

59

New Zealand Half Year Comparison

Financial Results

5.8 2.3 0.1 5.6 1.8 0.1 5.5 2.0 0.1 5.7 1.5 5.8 2.0 0.2 5.2 0.9 0.3 1 2 3 4 5 6 7

Register Maintenance Corporate Actions Business Services

NZD M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

8.3 7.4 7.5 7.2 8.0 6.4 1 2 3 4 5 6 7 8 9

NZD M

Total Revenue

slide-68
SLIDE 68

60

Hong Kong Half Year Comparison

Financial Results

155.1 135.3 1.0 5.6 0.0 151.5 52.2 2.3 4.2 0.0 147.9 172.0 0.6 7.1 0.0 153.8 62.4 0.4 3.0 14.5 157.7 72.5 3.3 4.4 16.0 159.3 46.2 3.8 1.3 16.1 20 40 60 80 100 120 140 160 180 200

Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans HKD M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

297.0 210.3 327.6 234.1 253.9 226.8 50 100 150 200 250 300 350 400

HKD M

Total Revenue

slide-69
SLIDE 69

61

India Half Year Comparison

Financial Results

301.6 61.0 771.6 235.3 26.5 798.4 278.7 135.2 687.8 290.5 69.8 714.2 330.6 7.4 660.0 356.1 29.9 632.5 100 200 300 400 500 600 700 800 900 1,000

Register Maintenance Corporate Actions Business Services

INR M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

1,134.2 1,060.1 1,101.7 1,074.4 998.0 1,018.5 200 400 600 800 1,000 1,200

INR M

Total Revenue

slide-70
SLIDE 70

62

United States Half Year Comparison

Financial Results

297.1 312.2 258.3 266.4 217.7 452.5 50 100 150 200 250 300 350 400 450 500

USD M

Total Revenue

117.4 21.3 58.3 65.8 17.5 5.3 11.6 138.8 21.3 48.1 65.4 17.8 9.1 11.6 126.4 22.3 51.4 22.7 16.5 6.5 12.4 135.8 23.3 39.8 37.8 14.9 9.0 5.7 112.5 17.9 40.0 19.4 13.3 6.8 7.8 215.1 45.2 112.0 34.4 31.6 8.9 5.2 50 100 150 200 250

Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans Communication Services Tech & Other Revenue USD M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

slide-71
SLIDE 71

63

Canada Half Year Comparison

Financial Results

38.3 12.6 32.0 1.3 7.2 1.8 1.0 45.9 14.0 36.1 1.6 8.0 1.7 2.1 37.0 13.0 36.3 1.5 7.2 1.7 1.1 48.3 12.2 36.1 1.6 8.5 1.9 0.5 37.8 12.3 36.8 1.1 7.6 2.0 1.0 46.7 11.0 38.1 2.2 8.6 2.3 1.3 10 20 30 40 50 60

Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans Communication Services Tech & Other Revenue CAD M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

94.3 109.5 97.7 109.0 98.6 110.2 20 40 60 80 100 120

CAD M

Total Revenue

slide-72
SLIDE 72

64

United Kingdom & Channel Islands Half Year Comparison

Financial Results

24.3 9.6 19.6 1.8 9.0 1.0 2.1 26.1 3.5 20.6 2.2 21.4 1.3 2.6 20.2 7.1 17.2 1.7 24.2 1.1 1.9 19.9 5.8 23.2 2.6 27.0 1.5 1.9 19.7 2.5 20.7 1.4 28.7 1.1 2.0 21.0 2.8 19.2 2.2 33.6 1.6 2.1 5 10 15 20 25 30 35 40

Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans Communication Services Tech & Other Revenue

GBP M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

67.4 77.7 73.5 82.0 76.1 82.5 10 20 30 40 50 60 70 80 90

GBP M

Total Revenue

slide-73
SLIDE 73

65

Ireland Half Year Comparison

Financial Results

3.4 0.3 0.7 0.1 3.3 1.3 0.8 0.1 3.5 1.1 0.8 0.1 3.3 0.0 1.0 0.1 3.6 1.2 0.8 0.1 3.4 0.0 0.7 0.1 1 1 2 2 3 3 4 4 Register Maintenance Corporate Actions Employee Share Plans Tech & Other Revenue

EUR M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

4.5 5.5 5.4 4.4 5.7 4.2 1 2 3 4 5 6

EUR M

Total Revenue

slide-74
SLIDE 74

66

South Africa Half Year Comparison

Financial Results

111.5 9.1 2.3 0.7 113.5 9.4 2.4 0.5 109.9 6.3 3.3 0.4 7.8 118.4 2.5 2.4 0.3 9.0 117.7 2.6 2.3 0.5 7.2 123.6 3.8 2.6 0.4 7.5 20 40 60 80 100 120 140 Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans

ZAR M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

123.5 125.7 127.7 132.6 130.3 138.0 20 40 60 80 100 120 140 160

ZAR M

Total Revenue

slide-75
SLIDE 75

67

Germany Half Year Comparison

Financial Results

3.7 1.4 0.0 5.2 0.5 4.5 1.0 10.4 1.4 0.0 4.8 0.2 3.6 2.4 2.2 1.7 0.0 5.5 0.2 6.0 1.3 10.9 1.2 0.3 3.0 0.2 7.0 1.7 2.1 1.4 0.3 3.5 0.1 6.2 1.2 10.4 2.2 0.4 4.8 0.2 8.4 0.8 2 4 6 8 10 12

Register Maintenance Corporate Actions Business Services Stakeholder Relationship M'ment Employee Share Plans Communication Services Tech & Other Revenue

EUR M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

16.3 22.9 16.8 24.2 14.8 27.1 5 10 15 20 25 30

EUR M

Total Revenue

slide-76
SLIDE 76

68

Russia Half Year Comparison

Financial Results

129.2 6.2 175.3 6.8 293.2 17.7 1.2 371.3 26.8 4.0 393.5 25.0 0.0 340.1 23.3 0.0 50 100 150 200 250 300 350 400 450 Register Maintenance Business Services Stakeholder Relationship M'ment

RUB M

Revenue Breakdown

1H10 2H10 1H11 2H11 1H12 2H12

135.3 182.1 312.1 402.1 418.5 363.4 50 100 150 200 250 300 350 400 450

RUB M

Total Revenue

slide-77
SLIDE 77

69

Assumptions

Appendix 3: Assumptions

Financial Results

slide-78
SLIDE 78

70

Assumptions: Exchange Rates

Average exchange rates used to translate profit and loss to US dollars

USD 1.0000

AUD 0.9608 HKD 7.7739 NZD 1.2347 INR 49.6066 CAD 0.9979 GBP 0.6288 EUR 0.7381 RAND 7.6629 RUB 29.9949 AED 3.6730 DKK 5.4915 SEK 6.6521

Financial Results