COMPUTERSHARE 2019 ANNUAL GENERAL MEETING 13 November 2019 2019 - - PowerPoint PPT Presentation

COMPUTERSHARE 2019 ANNUAL GENERAL MEETING

13 November 2019

2019 ANNUAL GENERAL MEETING

Chairman’s address

Simon Jones Chairman 13 November 2019

Executive summary

Management results

3

FY19 guidance affirmed

Management results are expressed in constant currency. Constant currency equals FY19 results translated to USD at FY18 average exchange rates. All figures in this presentation are presented in USD millions, unless otherwise stated.

Revenue

$2,411.4m 4.8%

EBITDA

$685.9m 10.2%

EPS

71.46 cents 12.8%

FY19 Management EPS increased by 12.8% with improved performances from all major business lines; margin income gains and a reduced tax rate.

50 100 150 200 250 300 350 400 450 FY10 11 12 13 14 15 16 17 18 FY19 USD m

Free cash flow

$3.4bn generated

5 10 15 20 25 30 35 40 45 50 FY10 11 12 13 14 15 16 17 18 FY19 AUD cents

Dividend per share

$1.7bn distributions paid

4

Long term shareholder returns

Free cash flow excludes SLS advances. Numbers at Actual fx rates

5

Focus for FY20

Run another successful Trek Nepal and raise at least AUD 150,000 Review our selected local charities to ensure they are meeting our expectations Increase global employee participation in Change A Life to 10% AUD 9.3 million Raised

• ver

AUD 300,000 AUD 760,150 Raised

• ver

AUD 170,000 to date

Our global charity: World Youth International – Nepal Raised for Change A Life since launch Trek Nepal 2018 Donated to our projects in FY19 Trek Nepal 2019

Corporate Responsibility

Community

Corporate Responsibility

Sustainability

6

In the 1970s, Computershare pioneered electronic platforms for managing share registers. Forty years later, all our global businesses continue to champion the use of innovative technology to enable our clients to reduce the environmental footprint of their own activities.

Focus for FY2020

Continue the work achieved so far with our Green Office Challenge 9 staff initiatives and roll out the 10th Challenge Work towards eliminating as much single-use plastic as possible in Computershare offices Further focus on Green IT to reduce our carbon footprint

2019 ANNUAL GENERAL MEETING

CEO’s address

Stuart Irving Chief Executive Officer and President 13 November 2019

Enhancing the AGM

Global business presentations

8

Naz Sarkar Issuer Services Stuart Swartz Corporate Trust Francis Catterall Employee Share Plans Nick Oldfield Mortgage Services

Quality recurring revenues and consistent high returns

10 year track record: Recurring revenue CAGR 8.4%, EBITDA margin 27.5%*, ROE 26.9%*

9

875 1,004 1,273 1,458 1,517 1,522 1,500 1,649 1,772 1,815 745 615 546 567 506 454 474 465 529 542 1,620 1,619 1,819 2,025 2,023 1,976 1,974 2,114 2,301 2,357

0% 5% 10% 15% 20% 25% 30% 500 1,000 1,500 2,000 2,500 3,000 3,500

FY10 11 12 13 14 15 16 17 18 FY19

EBITDA margin/ROE % Total Revenue USD m

Recurring Non recurring EBITDA Margin ROE

Based on 10 year average Numbers at actual fx rates

10

Key messages

Designing and investing in long-term growth strategies Enhancing growth engines, improving efficiencies, expanding the moats New global product aligned management structure to position for next growth stage Focus on new product development and evolving customer needs Generating strong free cash flow to self-fund growth and shareholder returns Disciplined execution of key priorities drives performance

RESULT RESULT

Equatex acquired, technology integration underway, customer service enhanced

FY19 key priorities – execution scorecard

Disciplined execution drives growth and profitability

11

Shift from regional structure to improve customer focus and strategic planning for new growth opportunities Optimise Shared Services to drive efficiencies and best

• practice. Build capabilities in
• ptimum locations

Drive digitisation and leverage data to improve operational processes and enhanced customer services PROGRESS PROGRESS PROGRESS

RESULT RESULT

• 1. INVEST IN

THE FUTURE OF OUR PLANS BUSINESS

• 2. EXECUTE OUR

MORTGAGE SERVICES STRATEGIC PLANS

• 3. RETURN

ISSUER SERVICES TO ORGANIC GROWTH

• 4. TRANSITION

TO GLOBAL BUSINESS LINES

• 5. EXPAND OUR

GLOBAL SERVICE MODEL STRATEGY

• 6. PROGRESS

OUR STAGE 1, 2 & 3 EFFICIENCY INITIATIVES PROGRESS Develop a new 5 year plan for the combined global business with ongoing growth in the US. Migrate UK 3rd party loans to CPU's platform PROGRESS Drive organic growth through new services to clients and shareholders with a seamless approach to front office and new product development PROGRESS PROGRESS

RESULT RESULT

FY20 outlook - affirmed

12

In August, we said that we expect Management EPS for FY20 to be down around 5% in constant currency:

• utlook affirmed
• Operating performance year to date is in line with expectations

› Mortgage Services and Employee Share Plans are performing ahead of plan › Corporate actions and margin income are modestly weaker than expected

• Refer to August presentation for guidance assumptions – to be updated at the 1H FY20 results

2019 ANNUAL GENERAL MEETING

Issuer Services

Naz Sarkar Global Head of Issuer Services 13 November 2019

The strength of our current Issuer Services business

14

$951m of an estimated $2.13bn total in chosen markets (45%)

$60m

$30m 50%

Fund Proxy Services (US only)

$158m

$316m

50%

Corporate Actions

$155m

$19m

12.5%

Governance Services

$190m

$37m

20%

Georgeson Register Maintenance

$707m

Total global Computershare revenue for our chosen markets

$1.41bn

Estimated total available revenue in chosen markets

50%

Management estimates based on FY19 Revenues at actual fx rates

Issuer Services has scope for long term growth

High quality earnings and margin improvement

15

Numbers at actual fx rates

1,030 982 1,024 1,079 1,056 1,010 946 909 974 951 317 286 212 202 243 280 272 264 309 320 30.8% 29.1% 20.7% 18.7% 23.0% 27.7% 28.8% 29.1% 31.8% 33.7%

0% 5% 10% 15% 20% 25% 30% 35%

• 200

400 600 800 1,000 1,200 1,400 1,600 1,800 2,000

FY10 11 12 13 14 15 16 17 18 FY19

EBITDA margin % USD m Revenue EBITDA EBITDA Margin

Long-term EBITDA margin 27.3%

Large and complementary growth opportunities – leveraging the core

Adjacent markets estimated to be $3bn+

16

• New private market wins
• Continuing to improve our
• ffer
• New dedicated management

team Private Markets

(Addressable market* - $1bn)

• New registered agent wins
• New sales and management

focus Registered Agent Services

(Addressable market* - $1bn to $1.2bn)

• Investing in new leadership

team

• New Governance Services wins
• Building new service options

Governance Services

(Addressable market* - $1bn)

* Management estimates

Executing on our plan

Investing in revitalised front office and product development

17

› Prepared for Brexit › Actively engaged in proposed AU market structure changes › New Global Issuer innovation capability in place › Implementing next phase

• f global operations

transformation

Significant new wins Building on Governance Services Market structure changes Operational transformation

› GEMS – world leading entity management software › New managed service

• ffer

› New expert advisory capability

“Computershare was the right fit for Microsoft. They have technology solutions for us and

• ur investors, a wide range of

issuer services and a great team

• f experienced people”

Microsoft Investor Relations

2019 ANNUAL GENERAL MEETING

Corporate Trust

Stuart Swartz Global Head of Business Services 13 November 2019

Corporate Trust

Introduction

19

Corporate Trust is a federation of products, however, many of these products require similar platforms, processes and knowledge.

Paying and fiscal agent for debt securities and warrant conversions Paying Agent Debt, exempt market securities, asset backed securities, warrants and subscription receipt investment classes Registry Maintenance Cash, securities, and financial intermediary for the Quebec Immigrant Investor Program Custodian and Fiduciary Services Principal and interest payments to investors and public-private partnerships Disbursement and Tax Reporting Cash, securities, source codes, documents and

• ther assets

Escrow Agent Issuer trustee, indenture trustee, voting trusts, charitable trusts, reclamation trusts, royalty trusts, mineral trusts, diversified trusts and registered plan trusts Trustee Services

Corporate Trust products

20

Debt Trustee Services

A debt trustee is a financial institution with trust powers, such as a commercial bank or trust company, that is given fiduciary powers by a bond issuer to enforce the terms of a trust indenture. Securitisation is the financial practice of pooling contractual debt such as mortgages, loans or credit card debt and selling their cash flows to third party investors as securities. Investors are repaid from the principal and interest collected from the underlying debt. A trustee holds or manages cash, assets or a property title for a beneficiary. Our trustee services include acting as a security, account and insurance trustee, and we act on behalf of banks, creditors and borrowers. As broker registered product trustee (in Canada), we also act for registered savings plans. An escrow agreement is a contract between two parties whereby they agree that Computershare Corporate Trust (as an independent third party) should hold an asset on their behalf until their transaction is completed. Money, securities, funds and titles to real estate can all be held in escrow. A paying agent acts under an agreement entered into with an issuer of debt securities. The agreement specifies the mechanics of issuing and paying principal and interest on the debt securities. We act as a paying agent for global one-time and/or intermittent payments. A royalty trust is a type of trust created to act as the

• wner of the mineral rights to wells, mines and

similar properties. It exists only to pass income generated from the sale of the property's assets (gold, oil, etc.) to unit holders. Corporate Trust is appointed as trustee or agent under Royalty Trusts (a.k.a. Gross Royalty Trusts), Mineral Trusts, Diversified Trusts and Net Royalty Interests. A warrant is a security that entitles the holder to buy the underlying stock of the issuing company at a an exercise (fixed) price until the expiry date. We hold the warrants, facilitate the exercises and hold warrant holder meetings. We act as the financial institution that holds collateral on behalf of the lenders as security for the borrower's obligations under the loan agreement. A bundled service offering where we are appointed to act as trustee, registrar and custodian of accounts holding private issuer and exempt market securities.

Trustee Services Escrow Services Paying Agent Services Warrant Services Public-Private Partnerships (P3) Securitisation Services Oil and Gas Royalties Private Capital Solutions (PCS)

69 78 81 82 91 89 91 101 105 113 20 40 60 80 100 120 FY10 11 12 13 14 15 16 17 18 FY19

CAD m

Corporate Trust financial summary

Delivering quality revenue growth

21

Corporate Trust growth strategy

22

New products and services

2

Inorganic opportunities

3

Global expansion

1

› Develop further corporate trust

• fferings in Hong Kong

› Increase corporate trust market share in US › Bank of Canada emergency lending title custodian services › Administrative agency services › New offerings in the US (e.g. securitisation) Expanding geographical footprint of products and services to enable globalisation of services. Introducing complementary services to enable growth of core strengths i.e. record keeping and fiduciary services. Developing and assessing

• pportunities to enhance scale and

technologies. Exploring adjacent markets which have a similar market structure and where we can benefit from synergies from both existing Corporate Trust and Computershare footprint and scale.

Expand, innovate and acquire

2019 ANNUAL GENERAL MEETING

Employee Share Plans

Francis Catterall Global Head of Employee Share Plans 13 November 2019

A strong global franchise

We are globally recognised experts in Employee Share Plans

24

Leading global franchise that has high barriers to entry and brings advantage Regionally structured, repositioning to global model while managing complex regulatory environments A large and diverse book with significant Assets Under Administration (AUA) = greater equity market resilience and latent earnings potential Equatex performing well Client feedback positive Integration on track Synergies reaffirmed

Transacting in 135 currencies Operating in 17 countries Serving participants from 170 countries Across 24 exchanges 1,531

clients

$289m

revenue

$157bn

AUA

4.8m

participants

24

Positioned for growth

Resilient core revenues with optionality

25

105 130 159 185 217 213 193 204 212 273 15 27 39 52 42 35 30 17 17 16 10.9% 16.0% 20.1% 26.5% 20.1% 18.6% 13.9% 19.6% 17.5% 19.6%

• 40.0%
• 30.0%
• 20.0%
• 10.0%

0.0% 10.0% 20.0% 30.0% 50 100 150 200 250 300 350 FY10 11 12 13 14 15 16 17 18 FY19

USD m

Fee Revenue Margin Income EBITDA Margin ex Margin Income

Increase revenue per client › Increase revenue per client by providing additional products and services - Positive EMEA momentum › Build deeper engagement with multi- national organisations on the back of a global offering - Ongoing Align under a global management model › Move to best practice in all markets and streamline operational processes - In train › Harness our volume of transactions to drive more efficient partner relationships (brokerage, FX) - Commenced › Moving to a single global product team to enhance innovation and speed to market - Commenced Grow market share › Win more clients, leveraging our data, enhanced toolkit and proven service culture - Better retention, more wins in EMEA, continued growth in Asia › Growth expected to accelerate after the deployment of the upgraded toolkit Maximise benefit from Equatex › Complete the integration of Equatex in Europe - On track › Deliver the $30m in cost synergies and pursue additional revenue synergies - Reaffirmed › Commence deployment of the upgraded toolkit to other regions - Preparations underway Margin expansion Revenue growth Service quality

Growth strategies and execution priorities

26

2019 ANNUAL GENERAL MEETING

Mortgage Services

Nick Oldfield Global Head of Mortgage Services 13 November 2019

The mortgage lifecycle

We support all aspects of the mortgage lifecycle

28

Mortgage Services financial summary

US organic growth and UKAR contribution

29

248 315 497 560 615 30.0 39.4 74.0 124.5 135.1

100 200 300 400 500 600 700

FY15 16 17 18 FY19

USD m

Revenue EBITDA

Numbers at actual fx rates

Co-issue expansion

US growth plan

Continuing to build our portfolio in a steady, disciplined manner

Recapture Fulfilment channel New sales focus New mortgage co-operative HELOCs & Government Loans Key initiatives

UPB $bn Performing Non-performing Total Owned 23.0 10.1 33.1 Part-owned 19.5 19.2 38.7 Sub-serviced 23.0 14.5 37.5 Total 65.5 43.8 109.3 At 30 September 2019 the portfolio was as follows:

We are building out a capital light servicing model with an investor partner. This will enable us to: a) Reduce our ongoing capital requirements; b) Transform owned MSR servicing into a contractual sub-servicing arrangement; and c) Reduce our prepayment risk. Delivery channels Targeting $150bn UPB in FY24

30

Execution priorities

Delivering to plan Grow our US non-servicing revenue lines Buoyant origination/re-fi market and strong recovery collections in Q1

On track

Build out our network Progress expected in 2H FY20

Underway

Improve our US margins Clear improvement over FY19

On track

Restructure UK business Beginning to deliver the $50m* of cost-out; $6m delivered to date

On track

Secure new servicing flows in US Portfolio growth to $109bn at end Q1

On track

Complete UKAR asset migration $15bn in assets migrated YTD; $14bn remaining and on track to migrate by May 2020

On track

31

*As announced at May 2019 Investor Day

Important notice

46 Summary information › This announcement contains summary information about Computershare and its activities current as at the date of this announcement. › This announcement is for information purposes only and is not a prospectus or product disclosure statement, financial product or investment advice or a recommendation to acquire Computershare’s shares or other securities. It has been prepared without taking into account the objectives, financial situation or needs of a particular investor or a potential investor. Before making an investment decision, a prospective investor should consider the appropriateness of this information having regard to his or her own objectives, financial situation and needs and seek specialist professional advice. Financial data › Management results are used, along with other measures, to assess operating business performance. The company believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance. › Management adjustments are made on the same basis as in prior years. › The non-IFRS financial information contained within this document has not been reviewed or audited in accordance with Australian Auditing Standards. › All amounts are in United States dollars, unless otherwise stated. Past performance › Computershare’s past performance, including past share price performance and financial information given in this announcement is given for illustrative purposes only and does not give an indication

• r guarantee of future performance.

Future performance and forward-looking statements › This announcement may contain forward-looking statements regarding Computershare’s intent, belief or current expectations with respect to Computershare’s business and operations, market conditions, results of operations and financial condition, specific provisions and risk management practices. › When used in this announcement, the words ‘may’, ‘will’, ‘expect’, ‘intend’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘continue’, ‘should’, ‘could’, ‘objectives’, ‘outlook’, ‘guidance’ and similar expressions, are intended to identify forward-looking statements. Indications of, and guidance on, plans, strategies, management objectives, sales, future earnings and financial performance are also forward- looking statements. › Forward-looking statements are provided as a general guide only and should not be relied upon as a guarantee of future performance. They involve known and unknown risks, uncertainties, contingencies, assumptions and other important factors that are outside the control of Computershare. › Actual results, performance or achievements may differ materially from those expressed or implied in such statements and any projections and assumptions on which these statements are based. Computershare makes no representation or undertaking that it will update or revise such statements. Disclaimer › No representation or warranty, expressed or implied, is made as to the fairness, accuracy, completeness or correctness of the information, opinions and conclusions contained in this announcement. To the maximum extent permitted by law, none of Computershare or its related bodies corporate, or their respective directors, employees or agents, nor any other person accepts liability for any loss arising from the use of this announcement or its contents or otherwise arising in connection with it, including, without limitation, any liability from fault or negligence. Not intended for foreign recipients › No part of this announcement is intended for recipients outside Australia. Accordingly, recipients represent and warrant that they are able to receive this announcement without contravention of any applicable legal or regulatory restrictions in the jurisdiction in which they reside or conduct business.