Complaints Against Police Directorate of Professional Standards - - PowerPoint PPT Presentation

Complaints Against Police

Directorate of Professional Standards A/DCI Mark Lawrence

Is this a public complaint?

• A complaint about the conduct of an

individual or group of individuals. Includes

• Allegation of criminal offence
• Failure in standards (Code of Conduct)

Who Can Complain

• a member of the public who claims to be the person in relation

to whom the conduct took place;

• a member of the public not falling within paragraph above who

claims to have been adversely affected by the conduct;

• a member of the public who claims to have witnessed the

conduct;

• a person acting on behalf of a person falling within the above

paragraphs

Complainant’s Options

• Withdraw
• Not proceed with
• Investigation
• Local Resolution (Target 50%)
• Dispensation/Discontinuance

Aim of Local Resolution

To provide a speedy and satisfactory resolution to a complaint without the need for formal investigation and which meets the complainants needs

Local Resolution

• A contract between the MPS and the

complainant

• An opportunity for complainants to have

a say in how complaints are resolved

• Not a disciplinary finding
• A management tool

Investigation

• Proportionate
• Timely
• Criminal standard of proof
• Misconduct standard of proof
• IPCC supervision/management
• Discipline sanctions

IPCC

• Guardianship role
• Independent
• Referral
• Types of investigation
• Appeal’s procedures

Hounslow Statistics Jan 06 to 07

• Total complaints down 23% -

181 down to 135 - best in MPS

• Internal misconduct allegations

down 61% - 33 down to 13