Communication/ Training Subcommittee July 25, 2018 1 Agenda 1. - - PowerPoint PPT Presentation

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Communication/ Training Subcommittee July 25, 2018 1 Agenda 1. - - PowerPoint PPT Presentation

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Elect ron onic Visit Verificat ion on Communication/ Training Subcommittee July 25, 2018 1 Agenda 1. Call to Order & Introductions 2. Meeting Agenda & Goal of Meeting 3. EVV Communications & Training Updates 4.

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Elect ron

  • nic Visit Verificat ion
  • n

Communication/ Training Subcommittee

July 25, 2018

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Agenda

1. Call to Order & Introductions 2. Meeting Agenda & Goal of Meeting 3. EVV Communications & Training Updates 4. Interactive Feedback 5. Open Forum Q&A

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W EL ELCOME! E!

HCPF Introductions Restroom location

  • Sign in sheet
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Meet eet ing Guidel elines es

We ask that you:

  • Mind E-manners
  • Identify yourself when speaking
  • Share the air
  • Listen for understanding
  • Stay solution and scope focused for communications and training
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Goa

  • al of
  • f Tod
  • day’s Meet ing

Review and update stakeholders on training and communications in regards to the targeted timeline of implementation

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W hy y is EVV required?

  • Section 12006 of the 21st Century Cures Act requires all states

implement an Electronic Visit Verification (EVV) solution to manage their Personal Care services by January 1, 2019, and for all Home Health services by January 1, 2023.

  • States that do not implement EVV will incur a reduction of

Federal funding.

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Meet eet ing Purpose se

  • The purpose of this subcommittee is to identify issues

with current communication strategies and develop solutions to help provide information regarding the implementation of Electronic Visit Verification (EVV) to community members.

  • In addition, this subcommittee will help develop

strategies for the effective ongoing training of community members for the EVV system.

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Com

  • m m unicat

at ion & Trai raining Goal als

To effectively educate and support Health First Colorado members and providers before and during the implementation of EVV To demonstrate the Department's competency and level of support during transformation system implementations

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Com m unicat ion

  • n Plan
  • General Messages: Background I nformation

 What is EVV?  Why EVV?  Does EVV apply to me?  How will EVV benefit CO?  What does EVV mean for…?  How is it going to be better than interChange  How Will HCPF support Providers/Members

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Com m unicat ion

  • n Plan

General/Key Messages: Members

 How can I be involved in the EVV implementation

process?

 Debunking “ Big Brother Fears”

  • Work with Privacy Subcommittee

 How do I know if EVV applies to me?  ADA Compliance and alternative options for a wide

range of abilities

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Com m unicat ion

  • n Plan

General/Key Messages: Providers

 How can I be involved in the EVV

implementation process?

 How do I know if EVV applies to me?  Will EVV disrupt billing?  How do I use the system?

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Com m unicat ion

  • n Plan

General/Key Messages: I nternal HCPF

 What do I need to know?  How can I help/support?  How can I be involved in the EVV implementation

process?

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ADA Com

  • m plian

ance C Cri rit eri ria

S

  • ftware

Applications and Operating S ystems Web-based Internet Information and Applications Telecommunications Products Video and Multi- media Products S elf-Contained, Closed Products Functional Performance Criteria Information, Documentation and S upport

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Mat at eri rial P Pro roduct ion

  • n

Provider and Member S urveys EVV Website EVV Videos S takeholder Engagement Fact S heet EVV Fact S heet/ F AQs Draft schedule of stakeholder meetings Training plan “ Getting to Know EVV”

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Mat at eri rial D Dissem inat at ion P Plan an

Target Audiences:

  • Members
  • Providers
  • HCPF Staff
  • Other State Depts
  • Department Publications
  • EVV Stakeholder List and

EVV Webpage

Channels:

  • Social Media
  • EVV website
  • EVV Newsletter
  • EVV Inbox (to collect

information from stakeholders)

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I nt ro roduct ion

  • n t o
  • Trai

raining

  • The contracted EVV system “Sandata” will provide training with the

support of department staff Stephanie Milici.

  • Training is anticipated for fall 2018.
  • Training will be ADA compliant, and be offered via webinar, self-service,
  • r in-person.
  • Stakeholder input on training locations and times are highly valued!
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I nt erac ract ive Feedback ck

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I nt eract ive Feedback

S takeholder Member Caregiver / Case Manager Family Member

  • f Member

receiving Personal Care/ Home Health S ervices Other

I am looking for more information on EVV; here is a summary

  • f what I would like to know as a:
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I nt eract ive Feedback

  • What are your expectations for EVV and/or HCPF during the pilot

and implementation phases?

  • I would like to see more about how EVV will affect me and/or

benefit me personally via these channels/in the follow format:

  • I am looking for information regarding ADA compliance,

specifically the following topic:

  • If I could add anything to the EVV website, I would add the

following…

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Your Feed eedback M Mat t er ers

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Nex ext S St ep eps

  • Be on the look out for reoccurring subcommittee
  • August 29, 2018 – pending meeting date – details will be

emailed and posted

  • Next Full Stakeholder Meeting:
  • August 21, 2018 - details will be emailed and posted
  • EVV Stakeholder Meeting Website:
  • Presentation will be published after this meeting
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Con

  • nt ac

act

Danielle Walker EVV@state.co.us