HEALTH POLICY & ANALYTICS Office of Health Analytics
Metrics & Scoring Committee
May 18, 2018
Committee May 18, 2018 HEALTH POLICY & ANALYTICS Office of - - PowerPoint PPT Presentation
Metrics & Scoring Committee May 18, 2018 HEALTH POLICY & ANALYTICS Office of Health Analytics Todays Agenda Welcome Welcome Dr. Amit Shah! Review and approve April minutes HPQMC debrief Updates (written and
HEALTH POLICY & ANALYTICS Office of Health Analytics
May 18, 2018
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Today’s Agenda
Welcome
– Welcome Dr. Amit Shah! – Review and approve April minutes – HPQMC debrief – Updates (written and measure development) – CCO 2.0 standing update
2019 measure set – prenatal care staff recommendation Presentation on PCORI BHI study Presentation on first Public Health Accountability Report Discussion – 2019 measure set implications
Please note this meeting is being recorded. The recording will be made available on the Committee’s webpage: http://www.oregon.gov/OHA/HPA/ANALYTICS/Pages/Metrics-
Scoring-Committee.aspx
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Committee Appointments - Reminder
additional members will need to reapply if they wish to continue from August 2018 on.
to reapply) are due to metrics.questions@state.or.us by May 23rd.
expertise, and has an interest in members who can support the Committee in promoting health equity.
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Health Plan Quality Metrics Committee (1/2)
– Final review and approval of 2019 measure set, including identification
in 2021)
partum follow-up and care coordination’
depression screening measure
– Discussed aligned measure set gaps to aid in prioritizing initial list of 20 developmental measures
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Health Plan Quality Metrics Committee (2/2)
– Developmental screening follow-up – Evidence obesity measure – Identification of suicide prevention measure – Kindergarten readiness – Children and youth with special health care needs survey (based on questions from FECC, PICS, and CAHPS) – Unexpected complications in term newborns – Food insecurity screening – Screening measure for Hep C and HIV (two measures, but potentially similar
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Measure Development Work
development
– Measure selection framework shared with ELC’s Measuring Success Committee, and aligns with framework being utilized for early learning system dashboard – Third meeting is May 25th. Discussion will include: adoption of measure selection criteria; application of conceptual framework; and review of potential measures for Phase 1 recommendations. – More substantive update (including framework) will be included in June M&S materials
– Kick-off meeting scheduled for May 31st. – June M&S meeting will include check-in on scope, etc.
Stephanie Jarem, OHA
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HEALTH POLICY & ANALYTICS Office of Health Analytics
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Public testimony
Anna Stiefvater, RN, MPH - OHA Maternal and Child Health Sara Kleinschmit, MSc – OHA Office of Health Analytics
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Fourth Trimester (3 months postpartum)
– Recovery from pregnancy, labor & delivery and newborn care – Return to tobacco use (and other substance use) – Fragmented care – Little formal or informal support
– Reproductive life planning and contraception – Management of chronic health conditions – Linkages to ongoing care & services – Sensitive period of time with links to life course outcomes (maternal depression, breastfeeding)
State of Health Care Quality Report: HEDIS Measures of Care (United States)
POSTPARTUM VISIT BETWEEN 21 AND 56 DAYS AFTER DELIVERY Commercial Medicaid Medicare Year HMO PPO HMO HMO PPO 2016 74.1 65.9 63.7
73.2 63.1 60.9 – – 2014 76.9 68.4 61.8 – – 2013 80.7 70.9 61.3 – – 2012 80.1 70.0 63.0 – – 2011 80.6 71.3 64.1 – – 2010 80.7 65.9 64.4 – –
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National Committee for Quality Assurance (NCQA) http://www.ncqa.org/report-cards/health-plans/state-of-health-care- quality/2017-table-of-contents/perinatal-care
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AMCHP Postpartum Think-Tank meeting, December 2014
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AMCHP Postpartum Think-Tank meeting, December 2014
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Key References
ACOG Optimizing Postpartum Care
https://www.acog.org/Clinical-Guidance-and-Publications/Committee-Opinions/Committee-on- Obstetric-Practice/Optimizing-Postpartum-Care
Cornell, A., McCoy, C., Stampfel, C., Bonzon, E., & Verbiest, S. (2016). Creating New Strategies to Enhance Postpartum Health and Wellness. Maternal and Child Health Journal, 20(Suppl 1), 39–42.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5290048/pdf/10995_2016_Article_2182.pdf
Resources on Strategies to Improve Postpartum Care Among Medicaid and CHIP Populations, Centers for Medicare & Medicaid Services (CMS)
https://www.medicaid.gov/medicaid/quality-of-care/downloads/strategies-to-improve-postpartum- care.pdf
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Statewide Performance – Preliminary 2017 Timeliness of prenatal care
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NOTE: 2011 and 2013 are not directly comparable to later years due to a change in methodology beginning in 2014 (inclusion of medical record data).
Statewide Performance – Preliminary 2017 Postpartum care rate
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NOTE: 2011 and 2013 are not directly comparable to later years due to a change in methodology beginning in 2014 (inclusion of medical record data).
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OHA staff recommendation
Bundle prenatal + postpartum care measure. To achieve measure, CCOs must meet benchmarks for both.
Rationale:
women who make their appointment. Focus on supporting women in attending their visits now sets system up for success on this new measure.
address racial and ethnic disparities in this area (e.g., new Maternal Mortality and Morbidity Review Commission; inequities in postpartum outcomes for women of color).
effective contraceptive use measure.
healthy subsequent pregnancy and birth.
Division are poised to provide supports to CCOs to achieve the measure.
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A Patient-Centered Assessment of Integrated Care
Oregon CCO Metrics & Scoring Committee May 18, 2018
Bill J Wright, PhD Natalie Kenton, MS, MPH Acknowledgements This study was a partnership between CORE (The Center for Outcomes Research & Education at Providence St Joseph Health) and CHSE (The Center for Health Systems Effectiveness at OHSU). Support for the research was provided by PCORI (The Patient-Centered Outcomes Research Institute).
Measure the impact of integration, and the distinct elements of integration, on patient–centered outcomes. Measure the impact of integration, and the distinct elements of integration, on claims-based quality outcomes. Measure the impact of stigma on the integrated care
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OUR ORIGINAL RESEARCH PLAN FOCUSED ON STRUCTURAL INTEGRATION. We designed the study to look at structural and organizational changes of “integration.” OUR PATIENT ADVISORY TEAM ENCOURAGED US TO EXPAND OUR THINKING. The PAT told us that integration isn’t just a structural phenomenon to patients, it’s an experiential one. They were worried that stigma was a “first order” challenge for behavioral health integration, and that health systems weren't thinking much about this in their work. SO WE ADAPTED THE DESIGN: We changed our survey and interviews to include a third aim designed to explore the role of stigma in integration.
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How A Patient-Centered Lens Transformed Our Approach
2 years of data from the clinics on their integration models. 2 years of survey responses from the patient panel. 2 years of in-depth interviews with patients & providers.
2 years of claims data from patients at study clinics.
WE FOLLOWED A RANDOM SAMPLE OF ABOUT 11,000 PATIENTS WHO WENT TO ONE OF OUR 12 PARTICIPATING CLINICS IN THE PORTLAND & BEND AREAS. WE ASSESSED OUTCOMES FOR PATIENTS AT EACH CLINIC; THEN TESTED WHETHER THE INTEGRATION ELEMENTS PRESENT IN THOSE CLINICS WERE ASSOCIATED WITH BETTER IMPROVEMENT IN OUTCOMES OVER TIME.
Patient-Reported Experience Outcomes (Chosen by the PAT)
Experience Measurement All Care Needs Met Got ALL needed care of any type (physical, mental health, substance use) Timely Access to Care Got appointments for all the above types of care as quickly as it was needed Hassle Free Care “Never” experienced hassle getting the needed care (vs sometimes/always) Provider Collaboration Reported “always” feeling like providers were talking to each other (vs never/sometimes)
We looked at whether people were more likely to have these kinds of positive experiences if they were in a clinic that was more integrated. We looked at integration in TOTAL and separately by DOMAIN.
Pa Patient ent-Ce Cent nter ered ed Ou Outcomes comes
POSITIVE INTEGRATED CARE EXPERIENCES: The PAT identified a set of things that would define having a positive integrated care experience. Higher scores mean success.
Systems ems Integration egration
Organizational Behavioral Health Integration
Domain (4-6 questions each) Measurement Integrated Care Staffing Employment of or partnership with behavioral health or substance use providers Integrated Care Training Training to work in a team-based care model Integrated Data Sharing Access to data across all domains of care Integrated Workflow/Collaboration Collaboration on treatment plans for patients with diverse care needs Integrated Financial Arrangements Provider shared risk for costs of patients or incentives for better care
OVERALL INTEGRATION SCORE: Each question was “scored” from 0 (not integrated at all) to 2 (fully integrated). The higher the score, the more integrated the clinic along that domain. We looked at the effect of OVERALL scores (0-50, with 50 being the most integrated possible clinic) and at individual DOMAIN scores to see if they were associated with better integrated care outcomes. Measured using a Clinic Audit Tool that asked clinic managers to identify where they were at on five distinct domains of integration. There were 25 questions split across five distinct domains:
Statis atistic tical al Meth ethods
LOGISTIC REGRESSION: A statistical modeling method that lets us see how integration in clinics is associated with our outcomes while controlling for the influence of individual patient characteristics such as age, race, or payer type.
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OUTCOMES OVER TIME: Our models look at the interaction between integration and how outcomes change over time. So what we’re really testing is whether integrated clinics have better improvements in scores over time.
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WHAT ARE THE ODDS?: Our models tell us the odds ratio -- how the odds of having a good outcome change as a clinic’s integration score increases.
Odds Ratios below 1.0 tell us that the odds of a good
Odds Ratios above 1.0 tell us that the odds of a good
ODDS RATIO
Res esults: lts: Integr egration ation & Pat & Patient ient Ou Outcomes comes
We looked at the effects of integration over time to see if clinics that were more integrated had better improvements in patient experience over time.
BOTTOM LINE: Clinic integration, at least during our study window, didn’t seem to directly impact patients’ self-reported outcome experiences. Results were similar for overall clinic integration & for each of our five integration domains. We did not find evidence that any of them impacted outcomes. Integration Over Time Effect OUTCOME Odds Ratio 95% C.I. p-value All care needs met 0.99 (0.97-1) 0.1358
Timely access to care 1.00 (0.98-1.02) 0.9082 No hassle to get care 0.99 (0.98-1.01) 0.3511 Provider communicate 1.00 (0.98-1.02) 0.9669
Odds Ratios are very close to 1.0, meaning overall integration scores weren’t really associated with better improvements in patient experiences over time. P-values over 0.05 indicate that the changes in odds of a positive outcome were not statistically significant. MODEL: OVERALL INTEGRATION SCORE.
Claims-Based Quality Outcomes (Analysis Completed by CHSE at OHSU)
Experience Measurement Avoidable ED Visits Number of ED visits with a primary diagnosis indicating potentially avoidable Follow-up After MH Hospitalization Discharges with visit to mental health practitioner w/in 7 days of discharge Medication Monitoring At least one therapeutic monitoring event during the measurement year HbA1C testing for those on antipsychotics Received a glucose screening within 12 months of latest dispense date LCL-C Testing for those on antipsychotics Received a lipid screening within 12 months of latest dispense date
Cla laims-Bas ased ed Qu Qual ality ty Ou Outcomes comes
APAC Derived Outcomes: OHSU’S Center for Health Systems Effectiveness (CHSE) derived a set of claims-based quality measures for all clinics in the study using APAC
We looked at whether patients at clinics with higher integration scores scored better on these metrics than patients at clinics with lower integration scores. We looked at integration in TOTAL and separately by DOMAIN.
Res esults: lts: Integr egration ation & Cl & Clai aims s Ou Outcomes comes
We looked at the effects of integration to see if clinics that were more integrated had better claims outcomes. This analysis was conducted by CHSE at OHSU.
BOTTOM LINE: Overall clinic integration didn’t have a strong impact on claims outcomes. However, results were better for some integration domains:
ED visits.
monitoring.
follow-up & medication monitoring. Integration Over Time Effect OUTCOME Effect Co-efficient p-value Avoidable ED visits 0.0001 0.593
Post-MH Hospital F/U 0.0045 0.705 Med Monitoring 0.0041 0.067 HbA1c/antispychotics 0.0032 0.110 LCL-C/antipsychotics 0.0003 0.878
These coefficients tell us how much quality scores increase for each point our 0-50 integration score goes up. These very small numbers mean the scores hardly go up at all as the integration score increases. P-values over 0.05 indicate that the effect
not statistically significant, though they do get close in a few cases. MODEL: OVERALL INTEGRATION SCORE.
Res esults: lts: Stigma gma & Pat & Patient ient Ou Outcomes comes
We looked at the effects of past stigma experiences to see if patients who had avoided stigma experiences tended to have better patient experiences over time.
BOTTOM LINE: Stigma was strongly associated with a patient’s integrated care outcomes. Patients who had not experienced it had much better outcomes. Stigma was very common in our sample: 28% of patients reported having recently felt stigmatized by their primary care provider. This means nearly 1/3rd
to have positive integrated care experiences. Unadjusted Adjusted Models OUTCOME Stigma No Stigma Odds Ratio p-value All care needs met 38% 78% 4.66 <0.0001 Timely access to care 32% 60% 3.14 <0.0001 No hassle to get care 17% 60% 5.68 <0.0001 Provider communicate 20% 44% 2.92 <0.0001 Odds Ratios are well over 1.0, meaning patients who avoided stigma were much more likely to have positive integrated care outcomes. For example, patients without stigma had 4.66 times the odds of having all their care needs met than patients with stigma. P-values under 0.05 indicate that the changes in odds of a positive outcome were statistically significant. MODEL: STIGMA SCORE.
Res esults: lts: Integr egration ation & S & Sti tigma gma
We looked at the effects of integration on reported stigma experiences to see if behavioral health integration made it less likely for patients to report stigma experiences over time.
BOTTOM LINE: Most elements of integration didn’t really impact stigma, but integrated care training – which included specific trauma informed care and behavioral health training for providers – was associated with reduced patient stigma. Odds Ratios are close to 1.0, meaning integration didn’t really make stigma less common. However, there was one element of integration – integrated care training – that did reduce the likelihood of patients reporting stigma experiences. P-values are mostly non-significant. However, integrated care training has a under 0.05, indicating that it was associated with significantly reduced odds of patient stigma. Integration Over Time Effect OUTCOME Odds Ratio 95% C.I. p-value
Overall Integration 1.00 (0.98-1.02) 0.9271 Integrated Staffing 1.01 (0.96-1.06) 0.7441 Integrated Care Training 0.88 (0.81-0.95) 0.0008 Integrated Data 1.00 (0.95-1.05) 0.9402 Integrated Workflows 0.99 (0.92-1.06) 0.7248 Integrated Financing 1.05 (1-1.11) 0.0428
MODEL: OVERALL INTEGRATION SCORE.
“My doctor really hones in on the issue. She’s very – what’s the word? She shows
concerned with the issues I have. She’s very supportive.” “But they work as a team, and it’s really clear how and why they do work as a team. They do a really good job. They watch out for me in and out
Systems ems Integration: egration: Pat Patient ent Inter ervie views ws
In talking to patients, we found that they weren’t that concerned with what system changes might be going on in their clinics. Their defining experiences took place through the lens of interactions with providers and staff at the clinics.
“Behavioral health consultant will do talks for our clinic about why it's important, and kind of refreshers for providers about how to best utilize
She's always available.”
Systems ems Experi eriences: ences: Provider vider Inter ervi views ws
In talking to providers, we found that providers are generally hopeful about the potential benefits of BHI. BHI allows for more diverse staff and hands-on follow up, but incorporating integration into workflows is a learning curve.
“It absolutely helps with the workload. Just being able to go in to see a patient with chronic health issues [and address their concerns], it takes out 15 minutes so that I can spend time trying to go over their other concerns.”
“They're supposed to be there for you. I just felt
my anxiety, needing help so desperately, and crying to them because I am not getting the help I needed, they thought I was crazy.”
Stig igma ma Experi eriences: ences: Pat Patient ient Inter ervi views ws
In talking to patients, we found that past stigma experiences were salient and formative, undermining many of the goals of systems-level BHI efforts. Patients were often reluctant to engage in the system because of past experiences, especially around chronic pain.
“Physical therapy is really expensive and I can't pay for it up
many people, and it would probably help me. But it's not something I can afford in my life. Yet it's always the answer.”
“There’s variability around primary care providers’ ability to [show compassion] well. And I think because of fear, like not wanting your name on a prescription, sometimes PCPs probably don’t take an approach that would be perceived as
That’s hard.”
Stig igma ma Experi eriences: ences: Provider vider Inter ervi views ws
In talking to providers, we found that providers are caught between the systems and the
cause distress in patients. Providers often spoke about their behavior in terms of system constraints (limited appointment slots and prescription policies) making it difficult to be compassionate towards their patients.
Stigma
OUTCOMES THAT MATTER TO PATIENTS EXPERIENCES OF INTEGRATION
Integrated Staffing Integrated Training
STRUCTUAL INTEGRATION
Integrated Workflows Integrated Data Integrated Payment Better Access Timely Care Less Hassle Coordinated Experience
For Health Systems, Integration looks like structural & systems work:
For patients, integration is an experience, and their past experiences matter: How do we make the systems work translate into better experiences? The goal is to change patient experiences for the better:
Ret ethinking hinking Beh ehavioral
ealt lth h Integr egration ation
SYSTEMS INT INTEGRATION IS IS THE MEANS, NOT THE EN END GO GOAL. Health systems often see integration as structural work: hiring new types of providers, training them, connecting data. For patients, integration is experiential, not structural. The structural stuff only matters if it impacts their experiences. SYSTEMS & PATIENTS MIG IGHT MEASURE WIN INS DIFF DIFFERENTLY. . There was at least some evidence that structural integration changed claims-based quality outcomes, but very little evidence it impacted patient experiences. Health systems are pretty good at moving the needle on traditional quality indicators, but these indicators may be disconnected from patient experiences.
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Ret ethinking hinking Beh ehavioral
ealt lth h Integr egration ation
STIG TIGMA IS IS A A FIR FIRST-ORDER CH CHALLENGE FOR INT INTEGRATION.
Stigma experiences were strongly associated with patient experiences in a way that structural integration wasn’t. Patients want to be respected valued, and heard. They aren’t necessarily concerned about whether that happens in a more or less integrated setting. Patients who have felt stigmatized won’t engage in the system no matter how much you improve it.
OU OUR RESULTS CA CALL INT INTO QUESTION SO SOME FU FUNDAMENTAL ASS ASSUMPTIONS OF OF BHI BHI. .
Health systems have assumed integration is a slam-dunk win for themselves and for patients because it creates a “one stop” shop for getting your care needs met. For some patients, that “one stop” is the very place where they have historically felt the most stigmatized. Asking them to get MORE of their care there may seem like it is invalidating that history.
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Ret ethinking hinking Be Behavior
al Hea ealt lth h Integration egration
WE E MAY NEE EED TO BRI BRIDGE THE STIGMA GA GAP P FOR INT INTEGRATION TO WORK. Whether patients are “justified” in feeling stigmatized doesn’t matter – it still shapes how they engage. Integrated systems won’t be complete until we figure out how to engage patients who have not historically felt welcomed by them. THERE ARE RE THINGS TO BU BUIL ILD ON ON, BU BUT IT IT WIL ILL TAKE INT INTENTIONALITY. . There are things about integration that could help reduce stigma, but they will require intentionality. For instance, training of providers might need to move beyond the mechanics of integration to address stigma and patient experiences. SYSTEMS INT INTEGRATION MAY BE BE NECESSARY, BU BUT NOT SUF SUFFICI CIENT. The work of systems integration isn’t necessarily wasted effort –it may simply be the first & necessary step in a journey that must now grow to encompass efforts to address patient stigma around behavioral health.
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Public Health Accountability Metrics Report
Jennifer Vines, MD, MPH Multnomah County Deputy Health Officer May 18, 2018
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Agenda for today
Metrics Baseline Report
health care and public health systems to achieve shared goals.
OFFICE OF THE STATE PUBLIC HEALTH DIRECTOR Public Health Division
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OFFICE OF THE STATE PUBLIC HEALTH DIRECTOR Public Health Division
Public health accountability metrics
incentivize the effective and equitable provision of public health services.
toward population health goals through a modern public health system.
metrics.
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OFFICE OF THE STATE PUBLIC HEALTH DIRECTOR Public Health Division
Public Health Accountability Metrics Baseline Report
Oregon’s public health system is doing today on key health issues.
information on where Oregon is making progress and where new approaches or additional resources are needed.
authorities will receive incentive payments for achieving accountability metrics through the public health modernization funding formula.
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OFFICE OF THE STATE PUBLIC HEALTH DIRECTOR Public Health Division
Framework for public health accountability metrics
Public health accountability metrics are comprised of two sets of measures:
1. Health outcome measures: Reflect population health priorities for the public health system. Require long-term focus and work across
current CCO incentive measures. 2. Local public health process measures: Reflect the daily work of a local public health authority to make improvements in each health
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OFFICE OF THE STATE PUBLIC HEALTH DIRECTOR Public Health Division
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Public Health Accountability Metrics
Population health priority Health outcome measures Local public health process measures Communicable disease control Childhood immunization Percent of two-year olds who received recommended vaccines
Assessment, Feedback, Incentives and eXchange (AFIX) program Gonorrhea Gonorrhea incidence rate per 100,000 population
received treatment
Prevention and Health Promotion Tobacco use Percent of adults who smoke cigarettes
policies
policies Opioid overdose deaths Prescription opioid mortality rate per 100,000 population
Drug Monitoring Program (PDMP) Database Environmental Health Active transportation Percent of commuters who walk, bike or use public transportation to get to work
boards with local public health authority representation Drinking water standards Percent of community water systems meeting health-based standards
Access to Clinical Preventive Services Effective contraceptive use Percent of women at risk of unintended pregnancy who use effective methods of contraception
Dental visits for children Percent of children age 0-5 with any dental visits
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Key questions for Metrics and Scoring committee members
CCOs and public health?
efforts on areas with shared metrics?
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For more information
healthoregon.org/phab
OFFICE OF THE STATE PUBLIC HEALTH DIRECTOR Public Health Division
**the following slides are included as background, and will only be referenced in the meeting if needed
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Waiver Goals
Governor’s Direction for CCO 2.0 Waiver - Four Key Goals (p. 10) Increasing value-based payment Commit to ongoing sustainable rate of growth and adopt a payment methodology and contracting protocol for CCOs that promotes increased investments in health-related services, advances the use of value-based payments; Focus on social determinants of health and equity Increase the state’s focus on encouraging CCOs to address the social determinants of health and improve health equity across all low-income, vulnerable Oregonians to improve population health
Maintaining a sustainable rate of growth Commit to ongoing sustainable rate of growth and adopt a payment methodology and contracting protocol for CCOs that promotes increased investments in health-related services, advances the use of value-based payments; Improving the behavioral health system Enhance Oregon’s Medicaid delivery system transformation with a stronger focus on integration of physical, behavioral, and oral health care through a performance- driven system aimed at improving health outcomes and continuing to bend the cost curve; Expand the coordinated care model by implementing innovative strategies for providing high-quality, cost-effective, person‐centered health care for Medicaid and Medicare dual- eligible members.
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Measure Selection Criteria (1/2)
Technical Measure Criterion
1. Evidence-based and scientifically acceptable 2. Has relevant benchmark 3. Not greatly influenced by patient case mix
Program-Specific Measure Criterion
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Measure Selection Criteria (2/2)
Measure Set Criteria
Health Measures Other Measures
Glide Path
Process Outcome 8 – 12 from the following: Prevention Childhood Adulthood Chronic Disease Oral Health Behavioral Health/A&D Acute/Inpatient Care Maternity Care 3-6 from the following: Satisfaction/Patient Exp. Social Determinants of Health Health Equity/Race Cost/Efficiency Link to Public Health Access
Metrics & Scoring Measure Set
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Wrap-Up Next Meeting: June 15, 2018
Director on health conditions needing improvement
presentation)