Collaboration Mobile Convergence In partnership with
Enterprise communication TREND – collaborate anywhere The world goes mobile Users want flexibility at work 9b mobile subscriptions by 2022, of which more 1.9b people in the global mobile workforce in than half on LTE 2022 (vs. 1.45b in 2016) 4.6b VoLTE subscriptions by 2022 10.6% CAGR of Unified Communication as-a-Service 2016 – 2022 (vs. 200M in 2016) Source: Ericsson Mobility Report Nov 2016; Strategy Analytics Oct 2016, Markets and Markets Feb 2017 Mobile World Congress 2017 | Commercial in confidence | 2017-02-26 | Page 2
Enterprise communication user challenges Users prefer native calling! Multiple services and identities No native dialer experience; battery drain Which business services and business ID to use? E.g. how to handle multiple simultaneous incoming calls? Native dialer vs. Business call Network voice on UCaaS app Enterprise PBX Cloud VoIP ? Conference VoIP ... Call quality and service reach Collaboration on the go Higher risk for lagging and dropped calls with OTT Collaboration experience is limited to desktop devices Native voice vs. Best effort with QoS business call on CS, LTE on UCaaS app reach on Wi-Fi on 3G, LTE, Wi-Fi data Current 2G/3G FMC mobile extension solutions stop working for users moving to VoLTE! Mobile World Congress 2017 | Commercial in confidence | 2017-02-26 | Page 3
ERICSSON AND CISCO Launch Collaboration Mobile Convergence (CMC) solution Collaboration Voice quality experience Ericsson VoLTE for Unified Communication Business application Optimal service reach integration Cisco Collaboration Platforms Ease of use Corporate compliance with native dialer In partnership with One business identity – Seamless collaboration – Any device – Anywhere Mobile World Congress 2017 | Commercial in confidence | 2017-02-26 | Page 4
Collaboration Mobile Convergence (CMC) Delivers Differentiated User Experience Apple Android Windows Seamless integration of native dialing with collaboration experience Native Collaborative Built in HD and QoS Messaging, meeting, In partnership with Business call from native dialer team collaboration Mobile identity for business Mobile World Congress 2017 | Commercial in confidence | 2017-02-26 | Page 5
Benefits for enterprises › Company administration & control I have the same business number on – Enterprise policy across all calls – mobile my desk phone and mobile phone and fixed I work from the commuter › Cost control and savings train I never miss a – Free On Net incl mobile calls, controlled customer call roaming, converged mobile/fixed billing All Business › Productivity Services available All my calls are on my mobile prioritized in the mobile – Business calls on native dialer network over VoIP app calls – Collaboration on any device I have HD voice › Business Needs and Spark collaboration on my – Enterprise apps with UC and CRM. smartphone In partnership with – Any device of choice Mobile World Congress 2017 | Commercial in confidence | 2017-02-26 | Page 6
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