Client Curriculum Presentation to STL-ODN Members & Guests, - - PowerPoint PPT Presentation

• St. Louis Organization Development Network

Almost Home – Developing a Client Curriculum

Presentation to STL-ODN Members & Guests, September 28, 2012 based on the

Shawn T. Trares Graduate Student Award

for research or community practice in organization development

• St. Louis Organization Development Network

STL-ODN Mission & Vision

We serve our members and the OD profession by bringing OD to life. Leaders in St. Louis see OD as vital in building a thriving region.

• St. Louis Organization Development Network

STL-ODN Strategy

Stay true to OD.

• We are an OD organization grounded in the values and

principles of our field.

• We are firmly focused on serving the needs of OD practitioners

while also welcoming connections with allied professionals and people exploring the field. Practice OD.

• We are a member-driven organization, a forum for OD

professionals to connect with each other, engage in dialogue, learn, and share.

• We practice OD in all of the ways we engage.

Increase the visibility and impact of OD.

• We raise the profile of OD in our community by connecting with

academia, non-profits, and businesses.

• Our engagements in the community enable people to see,

experience, and appreciate the value that OD offers.

• St. Louis Organization Development Network

2012 Awardees & Student Consultants

Drew Kreienkamp Liam Ryan Nital Patel

• St. Louis Organization Development Network

Almost Home (AH)

Almost Home inspires teenage mothers (ages 12-19) to create a better life for themselves and their children.

Keys to Success

• Education
• Mental Health
• Independent Living Skills
• Parenting Skills

http://www.almosthomestl.org/

• St. Louis Organization Development Network

Entry and Contracting

Goals: Build trust; transition from student role to consultant role; establish goals for the project Entry: Almost Home Executive Director, Rhonda Gray, desired a client tracking system to monitor client growth and development. Contracting: Spend maximum of 9 months focusing

• n the development of a tracking system

• St. Louis Organization Development Network

Outcome

• Build(ing) trust (ongoing)
• Transition roles (ongoing)
• Establish goals (accomplished)

Takeaways

• Provide evidence of our knowledge and skills.
• Differentiate from past grad students and

consultants

Entry and Contracting

• St. Louis Organization Development Network

Diagnosis

Goal: At initial meeting, it was determined that AH required an electronic tracking system that could measure client outcomes.

• We proceeded to research tracking system

capabilities and assess client technology capabilities for implementation purposes

• St. Louis Organization Development Network

Diagnosis

Reality: We need to collect more information about the organization and have dialogue with key members to properly diagnosis How:

• Meetings discussing structure and functioning, as

well as mission and vision

• In depth interviews with key personnel
• Role clarification
• Asking Questions!

• St. Louis Organization Development Network

Diagnosis

Outcomes:

• Programs are in part dependent on availability of

resources

• Mission and vision alignment with Personnel
• Better understanding of AH and Trust
• Capacity building

Takeaways:

• The presenting problem is rarely the real issue

– Re-contracting

• St. Louis Organization Development Network

Planning and Implementing Change

Goal: Help clarify roles and provide feedback on workflow within executive team Goal: Action planning Outcome: AH Executive team was able to orient themselves to their roles and roles of other key

• stakeholders. This allowed us to move into the

“changing” phase.

• St. Louis Organization Development Network

Planning and Implementing Change

Goal: Develop a strategic approach to identify appropriate curriculum that is aligned with AH mission through desired competencies. Managing Change

• Presenting the framework
• Client embraced responsibility and accountability
• Action Items
• Bi/Weekly meetings

• St. Louis Organization Development Network

Outcomes: Takeaways:

• Break down a large project by manageable tasks
• AH maintained long term vision and consequences
• f project
• Importance of documentation

Planning and Implementing Change

Mission Competencies Learning Objectives Desired Behaviors Curriculum

• St. Louis Organization Development Network

Evaluating

• AH was responsible for the outcomes
• AH Testimony
• Currently client is negotiating with volunteers and

volunteer organizations to fulfill program needs

• Tangible Outcomes
• AH desire to continue future work and

collaboration

• AH satisfaction survey

• St. Louis Organization Development Network

Overall Lessons Learned

• We are facilitators, not the experts
• Continuously asking for feedback and satisfaction

with progress

• At the end of each meeting, create actionable tasks

for next meeting

• St. Louis Organization Development Network

A special thanks to all those that helped make this project a success! Rhonda Gray & Karrie Schranck (Almost Home)

• Dr. Michael Cristiani (Cristiani Consulting Group)
• Dr. Richard Harvey (SLU)
• St. Louis Organization Development Network

Executive Team

• St. Louis Organization Development Network

Shawn T. Trares Graduate Student Award

for research or community practice in organization development

The Shawn T. Trares Graduate Student Award, is a competitive award named in honor of our late colleague, friend, and member of the OD community. This award was designed to provide financial support for one or more St. Louis area full-time graduate students enrolled in an accredited program to encourage professional development and the exchange

• f OD knowledge and practice within the local

community. We are proud of the of talent and community service demonstrated by our first-time awardees– Drew, Nital, and Liam. Please join us in congratulating them! STL-ODN Executive Team