- - CLIENT ANALYSIS STATEMENT SERVICE DETAIL S vc A FP S rvic Unit - - PowerPoint PPT Presentation

Broward County

Your Financial Relationship Guidebook

Contacts: Ramkalawan m amela mkalawan TD.co amela.R Date: December 17, 2019

CLIENT ANALYSIS STATEMENT

Svc A FP

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RECOUPMENT t,IONTHL Y 18 BALANCE & COMPENSATION INFORM A TION

SERVICE DETAIL

Unit

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0 12750 180 038 69

• 23,009 68

23.069.65

ml

Treasury Services

Discuss any services listed in the Treasury Services Scope of Services that are unable to provide and if the bank is actively looking to provide those services {include timeframe).

• TD Bank has the ability to provide the services required by the County.

Discuss how your bank will address the Recoupment Charge {aka FDIC Charge): What the

rate will be, how it will be assed, what it is tied to, if it can change without notice.

• Unlike most financial institutions, TD Bank does not assess an FDIC charge to

Government clients. Broward County will not incur any recoupment charges related to FDIC insurance coverage of its deposits during the contract term . Given Broward County's significant average balances, TD Bank provides a substantial benefit to the County by absorbing this cost.

II!] Ba nk

2019 Pridng Profom1a ~

Municipal Advantage O,ecking PrepaN!d for:

Oate (HWOO!YfYY): 1!/21/::01;

Brow ard County Soard of County Commissioners

Pet Evaluation Committee·~ ,ea~

• f s.200,000,000.00 Average Collected Balanc~ and .SS0,000 f-.

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• Tot•I Ch..-9es Out

Toul Hon'thlv Intfffft Umed 0.00:-. R... o.oo-.

0..,.,"S h Ye--1 : 365

D.ys "' Poncd: 30 200,000.000.00 200.000.000.00 200, 000.000.00 3! t96,SS1.;:o 16&.60) 418..80 200.000,000.00 320,~7.9~ !.0.OOl.00 168.803 •18.$0 270.~ 7.9S

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Treasury Services

Discuss your proposal for structuring bank accounts to maximize the Earnings Credit Rate (ECR) and Interest earnings. If

the ECR and/or interest rate is tied to an underlying benchmark, explain the timing of the impact when the benchmark changes. If

it is an

internally managed rate, explain how a change occurs. Provide an example using an average positive collected balance of $200,000,000 and gross bank fees of $50,000 (rates as of November 1, using 30 day period). Include the bank's requirement {if any) for a reserve balance. Show how much of the balance would be required to cover fees and the interest earnings on the remainder.

ml

Treasury Services

Account Structure

TD Bank proposes our Municipal Advantage product to Broward County to maximize ECR earnings

and earning on excess balances not needed to cover the cost of banking services. With TD Bank's Municipal Advantage, Broward County will earn an aggressive ECR on all collected balances. Earnings credits are amassed until service fees are completely covered. Based upon an average collected balance of $200 million, TD projects that $31,196,581.20 in balances would be needed to cover fees assuming an ECR of 195bps. Balances exceeding $168,803,418.80 receive hard-dollar

• interest. Assuming an interest rate of 195bps, Broward County would earn $270,547.95 in interest

monthly. Rate Benchmarking At TD Bank, we utilize a "managed rate

11 approach to setting earnings credit rates and interest

• rates. Rate changes are based on movement within market indices such as Fed Funds and 30 day

LIBOR. Reserve Requirement TD Bank is not assessing a "reserve requirement' to Broward County which frees up 10% of average collected balances for additional earning credits and interest earnings. Balance Required to Cover Fees [J>ased upon average balances of $200 million and monthly fees of $50,000.00, Broward County would need to keep $31,196,581.20 in compensating balances to cover all fees.

ml

Treasury Services

Please speak to the bank's ability to interface with the PeopleSoft Treasury /Cash Management Modules. TD eTreasury also offers a wide array of industry standard and customizable formats for download that are compatible with the PeopleSoft ERP platform, including:

• BAI

. csv

• XML
• PDF
• Word
• Excel
• PowerPoint
• QuickBooks
• Quicken
• Tab separated

Lockbox Services

Please describe your lockbox processing service from end-to-end. Include each step from mail pickup to bank deposit.

Transaction Processing Overview

• Receive unsorted

mall unique Zip mall trom PO

• Receive s·
• rted

Caller Box mall from

Ute PO

• Manually place maIr

into customer specific In bouno staging bins

• Sort unique Zip rnaII

by LOCl<bOX 1D Via automated mall sor1Ing equipment

• Manually move

sone<l Unique Zrp marl into customer specIf;c In bound staging bins

• Open & 0ISl(Ibute

Caller Box mail ror processing

• All incoming mall

removeo lrom staging bins and assigned lo processors

• Remove envelope

contents

• Review contents

as per customer specific instructions

• Prep contents as

per customer specific requirements

• Manually review

ano vahoate payee detaII

• Create 0aIcn !or

image capture Capture

• transactions on

scanning equipment

• separate cnecKS

ano invoices

• Stage work tor

return to producuon noor 11 required

• Stage work for

retention requirements

• Manually Key I

Correct cnec1< 1 Coupon l· Jliq Line & Amount Data

• Balance batches
• Manually key

invoice oata 11eIcs

II ReassocIate cneck

pnotocopIes to cnvo,ces

• Generate oaIcn &
• eposit repons
• Place completed

batcnes In customer specI1Ic

• utoouno ma,I bins
• Retrieve completed

batcnes from

• utbound mail Dins
• va1coate pacJcage

contents via barcode tractcmg

• Generate packaging

tabel rrom system

• Complete pac1eagIng

sIgno1t

• Manually QC

package conlents ror accuracy

• Forward package tor

dellvery {UPS or 1" cIassma1I)

ml

Lockbox Services

Please describe the differences in your wholetail lockbox operations and retail lockbox operations.

• Both types of transactions are integrated into a single workflow and processed in the

same environment.

• Automated and manual capture of account information is available in the integrated

workflow.

• High and low speed capture equipment has been integrated to allow for optimal

capture and processing of retail and wholetail transactions.

• Note the manual nature of wholetail vs the automation in retail with

extraction/capture equipment and utilization of the scan line. Also noting we use a single platform where we have the flexibility to apply the relevant workflow steps to ensure maximum workflow efficiency and controls. As an example we apply batch prep to wholetail but not retail. (Batch prep in wholetail referencing the manual keying of each check amount to replace the scannable coupon available in a retail

D

environment), same with payee validation, etc. Also note that from a physical control perspective it's a single area with consistent controls .

ml

Lockbox Services

Describe any customizations and/

• r value-added services which can be provided as

part of your lockbox services.

Ability to handle payments based on customer specific business rules through customized edit programs TD lockbox develops customized workflows based on customer requirements and a careful assessment of back office needs. We'll work closely with Broward County to develop the most efficient workflow which would include customization requirements.

Please provide an overview of the tools available to your lockbox customers for things such as online decisioning, reporting, file uploads, etc.

• Online decisioning is a secure web based service that allows the County to view

exception items on a daily basis. The County will have the ability to provide missing payment information as well as dispositioning each transaction. Lockbox reporting is available through a variety of options including; on line web solution, daily email notification, delivery of document packages, or daily transmission of lockbox details.

ml

Lockbox Services

If

a local lockbox processing location is not available to Broward County, please describe the components of the non-local solution provided. Include all touch points, estimated transaction float time and steps taken to mitigate delays in processing.

• Unique zip from the Philadelphia Post Office allows for better mail availability due to

reduced postal sorting.

• TD Bank's Mt. Laurel, New Jersey Lockbox processing facility provides an enhanced

workflow design.

• Extended processing hours at this location.
• Full and part time staff to support peak processing periods.
• Utilizing the Mt. Laurel facility adds one day for mail float {3 days versus 2 days for

local mail) to the process. However, TD Bank provides for next day availability of

• deposits. Additionally, we process and post all work on the day of receipt.

el

Safekeeping Services

Please describe the process for submitting third party transactions in order to properly receive and post the trade transaction. TD Wealth accepts daily instructions from Investment Managers, contingent upon written client authorization and established internal procedures, via telephone, fax, or email . Security transactions are settled on a contractual basis. Upon receipt of proper instructions, TD can allocate a single "block" trade over multiple County accounts. All maturities, interest and dividends are posted on payable date TD Bank will provide daily confirmation for purchases, maturities, and sales. These confirmations include but are not limited to transaction detail, par value, purchase price, and security description with the CUSIP number.

Following below is a sample confirmation: security transaction advice - the County has the ability to opt in or out.

ml

Safekeeping Services

• TD Wealth

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Ot•lJtU ADVICE Of SCCURflY ACTMTY

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Safekeeping Services

• Please describe any value-added services provided with the platform used, such as

reporting tools.

As Custodian, TD Bank, N.A. safeguards cash and securities, executes investment instructions, and collects and disburses funds pursuant to a governing custodian agreement. Our comprehensive range of services includes: Settlement of directed investment transactions in permitted securities including accurate purchase

• r receipt, custody, pricing and redemption

Collection of investment income when due and principal upon maturity or sale Participation in our cash management investment program which provides a daily investment of all cash balances, the highest standards of quality and safety of principal, and a competitive rate of retu rn Same day liquidity and operating efficiency Sub-Accounting Capabilities with Unitized reporting capabilities Complete recordkeeping and reporting that eliminates the time-consuming task of purchasing and redeeming separate investments such as certificates of deposit Certified confirmations upon request Online access to trust account statement information Timely and accurate monthly account transaction and asset summary statements TD Bank utilizes the FIS (Metavante) trust accounting system to offer several unique features such as client internet access, customized reporting, and multiple statement design options and layo1Jts.

Information posted on TD's online system is available for download in Excel or PDF format.

ml

Safekeeping Services

Online Reporting: TD Wealth Online offers real time access to the County's account information. Available

• n a 24/7 basis, the system offers options for viewing transaction activity and account

holdings, including template reports and analysis. Capabilities of TD Online include, but are not limited to: Quick summary view of the overall balance and portfolio composition Detailed list of account holdings with market value, cost basis, unrealized gain/loss, and tax lot information Realized gain/loss reported in summary and detail for year-to-date, prior year, or custom periods Historical transaction information Projected cash flow Account statements, tax letters, and trade confirmations for current/prior years Data available as of pervious market close with intra-day price change updates Information available for download in Excel or PDF format Asset values are stored in the system for 2 years and transactions are stored for 10

D years. Optical records of statements have no retention limit.

ml

Safekeeping Services

Daily Custody Sweep Service: TD Wealth gives clients the option to sweep excess cash on a daily basis. This option is automated through our Trust Accounting system. Clients may select from a variety of money market mutual funds or an FDIC deposit. The cut-off time for daily sweeps is 3:30pm. Money Market Mutual Funds: Goldman Sachs Financial Square Government Fund Goldman Sachs Financial Square Treasury Obligation Fund Goldman Sachs Financial Square Federal Fund Cash Management FDIC Deposit Sweep: This option allows the County to utilize a demand deposit sweep. Balances under $250,000 are FDIC insured. Balances in excess of $250,000 are collateralized by U.S. Treasuries, U.S. Government Agencies, AAA Corporate Bonds, and/

• r AAA Asset- backed

securities.

Im

Safekeeping Services

• Please describe how processing exceptions or failed trades are reported and rectified.

The County will be assigned an Advisor and a Client Service Associate to handle daily

• transactions. Any trade discrepancies or settlement issues will be identified and

addressed by this team. Should the issue be more complex, it would be raised to senior management for review. Communication between the County and its dedicated team would be continuous throughout. Generally, issues triggering failed trades are rectified within a day. If necessary, our Operations settlement team will report the fail to the appropriate third-party money manager to identify and correct the cause for the fail (i.e. wrong delivery instructions). We have a very low percentage of trade fails. Most are the result of incorrect delivery

• instructions. Once these instructions are corrected, the trade fail can be resolved quickly.

What is the cutoff time for submitting a same day or cash settlement transaction? The cut-off times for notification of regarding same-day fixed-income trades is 3 p.m. for both Fed Book and DTC. These times apply to all communication methods.

01

06

A Little Treasury About Us Management

02 07

What

Your Merchant TD Bank Solutions

talk

Team

we'll

03 08

about

Our On boarding Relationship Commitment

today

04 09

Now Let's Ready Talk About You Commitment

05

Government Banking

[J Agenda

01

A Little

About Us

~

A Little About Us

Who is TD Bank Group?

We are one of the largest banks in North America, with over One Trillion dollars in assets and over 25 million Customers. With over 85,000 employees, TD Bank Group offers a full range of products and services under three key business lines.

TD Bank

Commercial Banking Corporate and Specialty Banking Strategic Relationship with TD Ameritrade Personal Banking Credit Cards Auto Finance Wealth Private Client Services Small Business

[:] A Little About Us

TD Canada Trust

Commercial Banking Personal Banking Credit Cards Auto Finance Direct Investing, Advice-Based Wealth Businesses and Asset Management Property, Casualty, Life and Health Insurance Small Business

TD Securities

Provides a wide range of capital market products and services to corporate, government and institutional clients looking for experience in key areas of finance:

• Investment and Corporate Banking
• Capital Markets
• Interest Rate, Currency and

Derivative Products Commodities

Assets and employee count as of October 31, 2018.

TD Bank, a member of the TD Bank Group, is one of the largest full-service financial companies and one of the top banks in the U.S. But, unlike many banks, we have dedicated local teams that get to know you and your

• rganization. By your side, we are here to help you make

timely and efficient decisions about your banking needs. Our continuous growth over the past decade has helped us evolve with double the employee base and triple the capital

• f the competition.

13 A Little About Us

~

Ell

~

8/}8

$319.3B

Total Assets

$265.4B

Tota I Deposits

$159.1B

Total Loans

27,000

Employees Customers

As of July 31, 2019 (US$)

What others think of us

You don't have to take our word for it. TD Bank is independently rated as the safest bank in North America .

S&P Credit Ranking Moody's Credit Ranking

AA- A- BBB+

TD Bank Wells Fargo Chase Bank of America Morgan Stanley Citigroup

.f\ ~

·1

A2

A3 A3

Baal

TD Bank Wells Fargo Chase Citigroup

source: 8l0ombero, Moo,oy•s ratino oa.seo on sen,or 1on9-term oeoi as ot July LS, 20J 8. S&P re:1no based on k>no•term foreion issuer c.rea,t a5 of April 30, 2018. v.s. Pttl'S <J.et1ned as SAC, 88T. c, CJTZ. JPM, MTB, PNC, STI, uss o.nd wFC.

What others think of us

G A Little About Us

One of the World's 50 Safest Banks

Global Finance. 2009-2017

North America's Safest Banks

Global Finance, 2009-2017

We are also praised for our conduct beyond banking. Diversitvln

c

~ a

TD Bank Group Growth

See how far we've come

• ~

Waterhouse/

ll:il Ameritrade

TO swaps 100% of TD Waterhouse U.S. for 40% of combined Waterhouse/ Ameritrade

2006

m] Bank

Commerce Bank

acquired

I

2008 2007

iI!J Banknorth

TO Banknorth acquired

~

T!) Auto ll:il Fina nee

Chrysler Financial acquired and became TD Auto Finance

I

2011 2010

iJl Bank

The South Financial Group acquired

2011

TD acquires approx. 50% of the Aeroplan credit card portfolio

I

2013

MBNA Canada acquired

2013

Nordstrom's U.S. Visa and private label consumer credit card portfolio acquired

I

2015

DJ

2017

I

Albert Fried & Co.

acquired

TD announces the Target's U.S. Visa and private label acquisition of Scottrade's banking business portfolio acquired

02

Your TD Bank

Team

D Your TD Bank Team

Proposed Relationship Management Structure

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QW

ARD ~

Bank

COUNTY

• .:.,

FLORIDA

Government Banking Treasury Management Solutions and Escalation Tonya England Sales and Service Spe~llst

Amanda Soto Assistant Vice President

Treasury Management

sales Sucoott

~

Suzanne M

• ran

Investment

• •••• , ___

vi _

• c

.;.;

e ;.; Pr

.;.;

es ;;;a.; ld ;;. en _t

__

__,

lnstlMional Relationship Manaa.er Treasury Management Service Support Retail Service Support

G Your TD Bank Team

TrHsury Management Service Support (TMSS) ~

icated C

ustomer

Service Team TD Bank Downtown FL Lauderdale

America's Most Convenient Bank" Pamela lwnllalawan

Vice President Relotlonshlp Manager

Andrea T yrell-Grant Vice President Senior Treasury Management Officer

S<ott Kreiger

Senior Vice President Retional Manaeer Government 8anldn1 Ben Suarez Senior Vice President Treasury Management Dtstrict Sales Mana2er •

Our Commitment to You

Accountability Consistency Financial Strength Your Relationship

Manager and Treesury

Management Officer are responsible for your relationship One Relationship Team that is familiar with your

• verall relationship

Strong risk discipline facilitates financial strength and stability in serving the relationship Exceptional service and a stronger relationship

• 03

Our

Relationship Commitment

Your Relationship Team will work hard to understand Broward County Board of County Commissioners. No matter the industry, that's the first step in creating a strategy that is unique to your business. We offer the personal, friendly, exceptional service of a local bank with the strength and stability of one of the best financial institutions in the country. Our vast array of products and capabilities allows us to craft a plan that fits your long-term goals. And for those day-to-day issues, we'll always be there with helpful, timely solutions. As relationship managers, we're here to guide you forward with solutions based on your unique needs. With specialized, one-on-one service backed by the power of an entire network, we can help you focus on what's most important: Broward County.

G Our Relationship Commitment

• 04

Now, Let's Talk About You

mJ Broward County Board of County

Commissioners Overview

The success of your organization depends upon your ability to manage its funds. The Municipal Advantage Account maximizes interest and accounting efficiencies. This interest-bearing checking product provides the convenience of a transactional account combined with the benefits of an investment account; there is no need for daily reconcilement and transfer of available funds into a dedicated investment account. Balance Compensation Individual accounts are analyzed collectively each month to determine the balance required to offset the cost of services. Balances in excess of those required to offset the cost of services automatically earn interest. Should balances fail to offset the total cost of services, the remaining portion of service charges will be processed as a debit. Earnings Credit Rate (ECR) 1.95% Interest Rate on Excess Funds 1.95% Interest Rate on Investment Funds 1.95% Total Analyzed Services (covered entirely by earnings credit allowance)

$50,000.00

Total Monthly Interest Earned

$270,547.95

Line Item Pricing Guarantee For the Life of the Contract No Reserve Requirement No FDIC Assessment Waiver

• f One-Time Setup Fees

3-month Transition Waiver (once services are established) Supply costs (deposit tickets, secure deposit bags, coin wrappers, endorsement stamps, etc.) will be applied to account analysis Dedicated Relationship Team

D Now, Let's Talk About You

The information above is based on the account information provided in the RFP. All rates are bank managed and are subject lo change. Confidential and Proprietary Information of TD Bank, NA.

ml Broward County Board of County

Commissioners Overview

TD Municipal Advantage Plus Checking

Managing funds is a critical factor in the success of any organization. TD Bank can assist you in effectively managing your funds with our TD Municipal Advantage Plus Checking. Now, offset Treasury Management fees and earn interest on all excess balances. With a single account structure, you eliminate the need to sweep or transfer funds into a separate account. Earnings Credit The TD Municipal Advantage Checking account receives an earnings credit rate (ECR) on investable balances. These balances are defined as the average collected balance maintained in all combined accounts. No charges will be incurred as long as the earnings credit sufficiently covers the cost of services rendered. If insufficient earnings credit is accrued to cover the full cost of services, then the lead account will be charged for the difference. The managed earnings credit rate is 1.95%.

Interest 100% of the excess balance on all combined accounts earns interest. Customers can choose to allocate interest to individual

accounts or have all interest posted to one lead account each month. The managed interest rate is 1.95%. Composite Relationship The County can establish a composite relationship of all TD Municipal Advantage account balances and identify a lead account. The lead account receives monthly interest payments earned on all excess balances, or is charged monthly for service fees not fully offset by earnings credit.

D Now, Let's Talk About You

All rates are bank managed and are subjed lo change. Confidential and Proprietary Information of TO Bank. NA

1m Broward County Board of County

Commissioners Overview

ATM Overview

TD has over 2,600 ATMs in the US, operating in 15 states processing over 120MM transactions annual ly. Our focus is on convenience and security. We hold our service providers to an average customer uptime of over 99%. We also invest heavily to ensure the security of our customers' transactions with tamper resistant card readers, encrypted pin pads, secure network connections, and comply with industry and regulatory best practices for technology security. TD offers one of the most secure ATM networks in the country. Our ATM service offering is a complete turn-key solution with TD managing all aspects of installation and ongoing

• peration of the machines. We have dedicated teams available 24/7 to respond to service requests ensuring your

business receives t imely attention whenever needed . TD only uses Diebold Opteva ATMs. Opteva ATMs offer high reliability and robust security features to ensure our customers can use t he ATM when they want and feel t hat their transactions are safe and secure. TD offers one

• f the most secure ATM programs in North America.

TD's ATM service management program is based solely on ATM customer availability - down ATMs are simply

• unacceptable. We align ourselves with the best service providers in the industry and we pay above market rates

to ensure world-class service. We realize that both your brand and ours is at stake; therefore, we treat our off premise ATMs as an extension of our branches. Our program ensures that we can deliver on our convenience promise.

1m Broward County Board of County

Commissioners Overview

• Account Structure
• 16 accounts county-wide
• Account Analysis
• TD Municipal Advantage Checking account
• Super Composite with multiple sub-composites by department within the County to enable the Treasurer to track

balances and analyzed services by department

• Zero Balance Accounts (ZBA)
• Cash Processing / Vault Services
• Dunbar is the County's cash handling company
• Cash deposits taken by armored car to TD Store (first $10,000 in cash deposited monthly at a TD Store is FREE)
• Online Banking
• Reporting, statements, stop payments, payment origination and fraud management
• 365 days of transactional data with a 7-year image archive
• PIN + SecurID Token for passcode
• Dual control on payment origination

mJ Broward County Board of County

Commissioners Overview

• Fraud Control Services
• Check Positive Pay with Payee Verification
• Check Block Positive Pay
• State Dating
• ACH Fraud Services to include ACH Positive Pay, ACH Filter, and ACH Debit Block
• CD-Rom Imaging
• Sunset solution and replace with online banking portal 7-year image archive (

estimated annual savings of $1805)

• Remote Deposit Capture (RDC)
• Location codes, logins, order of accounts
• 20 customizable fields
• 45 day data retention
• Account Reconciliation
• Full Reconciliation
• Deposit Reconciliation
• Controlled Disbursements
• 8:30 a.m. presentment

1m Broward County Board of County

Commissioners Overview

• Lockbox Services
• Retail Lockbox
• I mage all contents including envelopes & correspondence
• Postmark reviews
• Online Decisioning & Payment Aggregation (TD elockbox)
• Electronic Bill Presentment & Payment Portal (TD eBill)
• Allows tax payers to opt for paperless tax bills
• Payments accepted online, via IVR or by a customer service representative
• Payment options include eCheck (ACH), debit card, or credit card
• Payment processing at lockbox site
• Backend portal for County use
• Integrated Receivables
• Integrated Payables / Purchasing Card
• Commercial Plus Card

mJ Broward County Board of County

Commissioners Overview

• Electronic Data Interchange (EDI)
• Return Deposit Item (RDI) Email Notifications
• Merchant Services
• Safekeeping / Custodial Services
• . TD Wealth
• Contingency Plans
• Redundant sites (South Carolina, New Jersey and Maine)
• Payroll purposes
• Bank at Work Program for Employees

6 Now, Let's Talk About You

We're listening How working together works What we can

do for you

[3 Now, Let's Talk About You

We truly listen and answer to the unique needs of our

• clients. Being able to fully comprehend your goals allows us

to create a strategy catered to you and your business. Our team has a vast set of financial tools at their fingertips to get you where you need to go. Not only do we take your goals to heart, we also work to keep everything as streamlined as possible.

We offer the best of both worlds: the hands-on, client-first mentality you'd expect from a local bank combined with all

the capabilities of a nationally and globally recognized financial institution. From meeting your borrowing needs to discussing capital strategy to investing excess cash, we're ready to help.

• 05

Government Banking

Government Banking

Whether it's a local, county or state government, or a higher education institution, our team has years of experience supporting public sector entities and managing their funds. With our deposit, loan and investment products, we provide flexibility along with the control needed to achieve the best possible return.

SECURITIES AND INVESTMENTS NOT FDIC NO BANK MAY LOSE INSURED GUARANTEE VALUE

This document does not provide ind1 v1dual financial, legal, tax, trading

• r investment advice.

Equal Housing Lender 0 1 Member FDIC I Products offered by TD Bank, N.A. I Full collateralization available on deposit accounts

G Government Banking

Deposit and investment accounts

• Interest and non-interest earning accounts
• Short and long-term investment accounts

Financing products

• Tax, bond or revenue anticipation notes
• General obligation or revenue bonds
• Municipal leasing

Treasury Management Services

• TD eTreasury '
• TD Integrated Payables
• TD EscrowDirect
• TD Digital Express
• TD Account Reconcilement
• TD Lockbox
• TD Positive Pay
• TD Commercial Plus Card

• 06

Treasury Management

Treasury Management Solutions

Improved working capital, greater efficiency through automation, and protection from the latest payment risks are

top-of-mind for many finance professionals. Our Treasury Management specialists can help you identify the hidden potential in your payment practices and revenue collections-to help enhance your overall cash conversion cycle and improve bottom-line results.

If you're looking to eva luate the current state of your treasury function, explore additional best practices, or hear

about newer technologies, we're prepared to help.

Energize Your Cash Harness the power of information

Reduce costly overhead, exception handling and refine the manual, time- Keep all systems up-to-date, eliminate guesswork and access financial consuming processes that hinder cash flow performance. information securely-whenever and however you need it-to make timely decisions. Boost your efficiency with receivables solutions that help simplify billing, collect payments faster and streamline reconciliations. Create efficient payment processes, reduce administrative overhead and

Protect Assets

tighten internal controls with robust payables solutions tailored to your business. As the reach of cybercriminals continues to expand for every financial

• peration, we can arm you with the tools and knowledge to help your

Maximize the return on your cash with flexible liquidity solutions that help business before it's too late. you cover all your operating and investment needs.

[3 Treasury Management

Treasury Management Highlights

• Zero Balance Accounts (ZBAs)
• I ntegrated Payables (Paymode-X with Visa Payables

Automation)

• Online Banking Portal for Information Reporting,

Image Archive & Payment Origination

• Integrated Receivables
• Online Bank Statements & Analysis Statements
• Lockbox Solutions with in-state Lexington, SC

Lockbox Processing Site

• Fraud Prevention Services (ACH Positive Pay, ACH

Debit Block and Filter, Check Block Positive Pay &

• Reloadable Cards (TD Paycard, TD Access and TD

Check Positive Pay with Payee Verification) Ready)

• Electronic Data Interchange (EDI)
• Account Reconciliation (Deposit Reconciliation,

Partial Reconciliation and Full Reconciliation)

• CD-Rom Imaging
• Remote Deposit Capture
• Next-Day Availability on all checks deposited

• 07

Merchant Solutions

Merchant Solutions

Manage, grow, and protect your business.

Determining the best so lutions to meet your card processing needs is im portant to us. Backed by the st rength and stability of a top U.S. bank, we take a relationship-centric approach with our cl ients to get to know and understand your business' unique needs. TD Bank Merchant Solutions enables you to ra pidly accept credit and debit cards from all major carriers and networks, across a host of advanced poi nt-of-sale (POS) devices and on line platforms.

Advantages of TD's Merchant Accepted Payment Solutions Solutions Processing

• Most common Credit and Debit card networks accepted, including:
• Improve your cash flow with the availability of next-business-day

Visa , , MasterCard', American Express · , Discover ' , Star ' , Interlink'', funding to your TD Bank Business Checking Account NYCE ", and more

• Easily generate customized, detailed reports with data available by
• We are able to integrate to industry leading payment solutions,

location through access to Clientline, our online reporting dashboard delivering seamless payment processing, reporting and chargeback management

• Resolve chargebacks and receive dispute updates electronically

through Dispute Manager

• TD Bank Merchant Solutions offers the latest in contactless technology
• Simplify Payment Card Industry Data Security Standard (PC! DSS)

enabling payments through the use of mobile devices, including Apple Pay, Google Pay, and Samsung Pay compliance requirements through our partnership with Security Metrics

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09

The Ready

Commitment

We aspire to help create an inclusive future where individuals and communities feel confident that they can succeed in a changing world. By providing access, resources and support,

The Ready Commitment is how we deliver on that purpose.

To accomplish our goal, we will focus on four critical areas:

Financial Security

Increase access to opportunities and programs that have the greatest impact: Early Learning, Income Stability, Affordable Housing, and Financial Literacy.

G The Ready Commitment

Vibrant Planet

Partner w ith environmental and philanthropic organizations to enable people and economies to thrive by enhancing green spaces and helping to accelerate the transition to a low-carbon economy.

Connected Communities

Create opportun1 t1 es for everyone to feel included by supporting thousands of activities and initiatives that respond to local needs, encouraging new narratives and dialogues through art and culture.

$1 billion

by 2030

Better Health

Support more equitable health outcomes for all by investing in research, new technologies and innovative solutions that improve access to care.

I

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. I

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