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Citizen Survey for the City of Alexandria Department of Recreation, Parks, and Cultural Activities Questions on full range of usage, customer satisfaction, and priorities issues Questions based on site visit to Alexandria Goal of 600


  1. Citizen Survey for the City of Alexandria Department of Recreation, Parks, and Cultural Activities � Questions on full range of usage, customer satisfaction, and priorities issues � Questions based on site visit to Alexandria � Goal of 600 completed surveys. Actually completed 601 surveys. Results have 95% level of confidence with margin of error of +/-4%.

  2. Q26. Demographics: Are You or Members of Your Household of Hispanic or Latino Ancestry? by percentage of respondents Yes 13% No 87% Source: Leisure Vision/ETC Institute (July 2011) Good Representation By Hispanic or Latino Ancestry

  3. Q27. Demographics: Race/Ethnicity by percentage of respondents White/Caucasian 74% African American/Black 18% Asian 4% Native American 2% Native Hawaiian or Other Pacific Islander 1% Other 6% 0% 20% 40% 60% 80% Source: Leisure Vision/ETC Institute (July 2011) Good Representation By RACE

  4. Q20. Demographics: Ages of People in Household by percentage of household occupants 20-24 years 5% 10-14 years 15-19 years 5% 4% 25-34 years 5-9 years 18% 5% Under 5 years 10% 75+ years 2% 35-44 years 65-74 years 18% 6% 55-64 years 13% 45-54 years 14% Source: Leisure Vision/ETC Institute (July 2011) Good Representation By AGES

  5. � Department of Department of Recreation, Parks and Cultural Recreation, Parks and Cultural Activities Strengths Activities Strengths � Opportunities for Further Meeting Cultural, Opportunities for Further Meeting Cultural, Parks and Cultural Activities Needs Parks and Cultural Activities Needs � City of Alexandria’s City of Alexandria’s Citizens Citizens “Community “Community Vision” for the Future” Vision” for the Future”

  6. ETC Institute Examples of National Clients � Bloomington, IN � Saint Paul, MN � San Diego, CA � Los Angeles, CA � Kansas City, MO � Dallas, Texas � Fairfax County, VA � San Francisco, CA � Houston, TX � Monmouth County, NJ � Mecklenburg Ct, NC � Miami, Florida � Orlando, Florida � Prince William, CT, VA � Henderson, NV � Arlington County, VA � Clayton, MO � Kettering, OH � Westchester County, NY � Somerset County, NJ � Mesa, AZ � Bend, Oregon � Atlanta, GA � State of Texas Parks Parks and Recreation Clients in 46 States

  7. � Household type (with children and without) � Age of respondents � Race and Ethnicity � Park Users and Program participants � Years Living in Alexandria � Households with Dogs � Household Income � Gender

  8. � Usage of Parks is High � Participation in Recreation Programs is High � Department of Recreation, Parks, and Cultural Activities Top Community Provider � Usage of Web-Site is High � Need for Special Events is High � High Percentage of Households Have Parks Within Walking Distance of Residence

  9. Q1. Has Your Household Visited Any of the City of Alexandria Parks During the Past Year? by percentage of respondents Usage of parks is considerably higher than national benchmark of 72% Yes 85% No 15% Source: Leisure Vision/ETC Institute (July 2011)

  10. Q4. Has Your Household Participated in Any Recreation or Cultural Programs or Special Events Offered by the City of Alexandria During the Past 12 Months? by percentage of respondents Yes Participation in 46% programs is significantly higher than national benchmark of 30% No 54% Source: Leisure Vision/ETC Institute (July 2011)

  11. Q5. Ways Respondents Learn About the Services That Are Offered by the City of Alexandria Recreation, Parks, and Cultural Activities by percentage of respondents (multiple choices could be made) 46% Newspaper 46% From friends and neighbors City of Alexandria Website 34% Recreation brochure/program guide 29% Program fliers/registration forms 18% Usage of Website Neighborhood/civic newsletters 17% higher than national City Newsletter (E-News) 15% benchmark of 16% Schools 7% Cable television 6% Internet 6% 6% Social media (Facebook,Twitter, etc.) 5% Recreation center bulletin boards 3% Conversations with Parks/Rec staff 6% Other 0% 20% 40% 60% Source: Leisure Vision/ETC Institute (July 2011)

  12. Q11. Organizations Used for Recreation and Cultural Activities During the Last 12 Months by percentage of respondents (multiple choices could be made) 60% City of Alexandria Parks/Rec/Cultural Activities State or Regional Parks 54% 41% National Park/Forest Service 39% Neighboring cities/counties/states Private gym 39% 29% Homeowners association/apt. complex Local schools 22% 22% Religious affiliated facility YMCA 16% 14% Private club (tennis, golf) The Art League 10% 6% Campagna Club 1% Boys and Girls Club Other 9% 0% 20% 40% 60% 80% Source: Leisure Vision/ETC Institute (July 2011)

  13. Q8a. Estimated Number of Households in Alexandria That Have a Need for Recreation or Cultural Programs by number of households based on 62,860 households in Alexandria Farmers' Markets 52,928 Cultural special events 38,533 Outdoor public art 25,458 Nature programs/environmental education 24,955 Adult continuing education programs 21,938 Water fitness programs 20,052 Indoor space for small events 18,229 Adult art, dance, performing arts 17,852 Adult organized athletic programs 17,475 Youth learn to swim programs 17,349 Athletic special events 16,469 Tennis lessons and leagues 14,646 Youth athletic programs 14,646 Programs with your pets 14,332 Adult day and weekend travel programs 12,446 Adult learn to swim programs 11,252 Preschool programs 11,252 Before and after school programs 11,252 School break programs 10,938 Youth art, dance, performing arts 10,058 Youth fitness and wellness programs 9,932 Youth gymnastics programs 8,863 Programs for teens 7,920 Programs for people with disabilities 6,726 0 20,000 40,000 60,000 Source: Leisure Vision/ETC Institute (July 2011)

  14. � Improvements to “excellent” ratings of conditions of parks � Increased usage of program guide � Addressing unmet needs for parks, recreation, and cultural amenities � Addressing unmet needs for recreation or cultural programs � Addressing needs of empty nester households � Increasing awareness of offerings

  15. � Significant needs exist for parks, recreation, and cultural facilities and programs � Walking trails and biking trails most important parks, recreation and cultural amenities � Farmers Market and cultural special events most important programs � Programs should be paid through combination of fees and taxes � Improving existing trails and passive use of neighborhood parks, acquiring open space, and developing trails most important actions to support with tax dollars

  16. 84% Walking trails 67% Natural areas and wildlife habitats 62% Biking trails 57% Picnic shelters/areas 55% Indoor exercise and fitness areas 53% Marina/waterfront 52% Indoor swimming pool 50% Running/walking track 44% Outdoor swimming pools 41% Playgrounds 36% Outdoor tennis courts 34% Outdoor performance space 33% Indoor performance/art facilities 31% Athletic fields 30% Community gardens 27% Fenced dog exercise areas 26% Outdoor fitness station 24% Outdoor specrial event/rental space 24% Outdoor basketball courts 22% Fishing areas 20% Spray parks 20% Unfenced dog exercise areas 17% Outdoor volleyball courts 16% Racquetball/squash courts 14% Facilities for people with disabilities 10% Skateboard parks 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

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