"Changing the Game: Accelerating the Delivery of Value by Transforming Organization Structure, Process, Tooling and Culture through Client Case Studies" Michael Cardy Chief Strategist Red Hat Canada @realmikecardy https://www.linkedin.com/in/michael-cardy/
IDC Predictions 2018 - New Architecture for IT IDC FutureScape: Worldwide IT Industry 2018 Predictions 2
PILLARS OF I.T TRANSFORMATION New ways of Agile Integration Deploy and manage Optimise processes developing, delivering across apps, data, apps across Hybrid across Dev, Ops & Line applications & services systems and services Cloud Infrastructure of Business APPLICATIONS INTEGRATION INFRASTRUCTURE PROCESSES 3
Cynefin Framework 4 4
Digital 500+ Deploys per day to consumer website 5 5
BRITISH COLUMBIA - Open Communities “Our goal is to eliminate the wall between the government with our data/resources and create ideas and innovation with our citizens.” - Peter Watkins, Executive Director, BC DevExchange Provide Open Data, Open APIs, Open Platform to Citizen Devs ● Allow self-service access to developers to help solve challenges ● Expose backlog of government challenges to creative ideas ● Provide opportunities for citizens to help improve Education, ● Transportation, Agriculture, Economy Providing better experiences and services for BC citizens ● View the BC Gov't keynote, read the case study
Open Source Development Drives Rapid Innovation Build Your Own Communities 7
Open Source Development Drives Rapid Innovation New Digital Service => DevOps Team 8
BC Developers Exchange Project Environments Deployed in 15 minutes (vs. min 6 months) ● Agile Procurement - $2 million projects (bcdevexchange.org) ● Enable Self Service for ALL Developers (github authentication) ● Elastic Infrastructure, 1000 K Pods, 99.9777% Uptime ● Visibility to all Development Languages, Frameworks, IDE ● Enabled code sharing between Ministries (all source code is Open ● Sourced) 45 Projects across 10 Ministries ● 21 Production Applications ● 600 Productions Changes in 16 months ●
Fundamental Question: On a scale of 1 to 5, How Confident are you in Promoting a Production Change? (1 Low – 5 High) Gene Kim – Author The Phoenix Project, DevOps Handbook 10
DIGITAL TRANSFORMATION STATUS WHAT PHASE ARE YOU IN TODAY ? 13% Execution. We have a formal strategy and are actively digitizing our business processes and/or assets. Evaluation. We are planning and researching to develop a digital transformation strategy. 21% 42% Consideration. We are considering it, but have no formal plans. No strategy. We currently have no digital transformation strategy. 24% 11 Source: (n=633) 451 Research, Voice of the Enterprise: Cloud, Hosting & Managed Services, Workloads and Key Projects. May 2018.
VISION OF HYBRID CLOUD 12 12
NEXT GEN ARCHITECTURE A Vision : Software Defined Enterprise SaaS Services Business Services Industry Specific Services ISVs AWS Azure Social . . . . Java EE Mobile AI / ML Analytics IoT Integration Blockchain Services Services Media APPLICATION MODERNIZATION & MIGRATION DevOps CI/CD Microservices Containers Self-Service Security INFRASTRUCTURE MIGRATION & MODERNIZATION Compute Automation Network Management Storage Security BARE METAL VIRTUALIZATION PRIVATE CLOUD OTHER CLOUDS ENTERPRISE DATA CENTER PUBLIC & OTHER HOSTED CLOUDS 13 13
NEXT GEN ARCHITECTURE A Vision : Software Defined Enterprise SaaS Services Business Services Industry Specific Services ISVs AWS Azure Social . . . . Java EE Mobile AI / ML Analytics IoT Integration Blockchain Services Services Media APPLICATIONS AND SERVICES SOFTWARE DEFINED INFRASTRUCTURE OTHER PUBLIC CLOUDS ENTERPRISE DATA CENTER PUBLIC & OTHER HOSTED CLOUDS 14
TYPICAL APPLICATION LANDSCAPE TODAY WHERE THE JOURNEY BEGINS RUN GROW TRANSFORM Brownfield Greenfield PRIVATE & PUBLIC PHYSICAL VIRTUAL CLOUD Lack of Inconsistent Complex & common automation heterogeneous standards & governance 15 15
APPLICATION MODERNIZATION ONE PLATFORM TO SUPPORT TODAY AND TOMORROW RUN GROW TRANSFORM Modernized brownfield Greenfield COMMON HYBRID MULTI-CLOUD APPLICATION INFRASTRUCTURE OpenShift Container Platform MODERN APPLICATION CONCEPTS STREAMLINE BETTER AGILE CONTINUOUS SOFTWARE APPLICATION INTEGRATION INNOVATION LIFECYCLE ARCHITECTURE 16
54% ARE BUILDING APPS FOR MULTICLOUD CLOUD-NATIVE DEVELOPMENT WITH TRUE PORTABILITY Design it to run 32% effectively on any QUESTION cloud environment When developing cloud-native software, Design it to run which, if any, of the 30% on a specific public following approaches does cloud environment your organization take to Design it to run designing that software? 22% effectively on any public cloud environment Design it to run on our 17% own private cloud Source: (n=266) 451 Research, Voice of the Enterprise: Cloud, Hosting & Managed Services, Workloads and Key Projects. May 2018. 17 https://451research.com/report-long?icid=4823
NEXT GEN ARCHITECTURE A Vision : Software Defined Enterprise SaaS Services Business Services Industry Specific Services ISVs AWS Azure Social . . . . Java EE Mobile AI / ML Analytics IoT Integration Blockchain Services Services Media APPLICATION MODERNIZATION & MIGRATION DevOps CI/CD Microservices Containers Self-Service Security INFRASTRUCTURE MIGRATION & MODERNIZATION Compute Automation Network Management Storage Security BARE METAL VIRTUALIZATION PRIVATE CLOUD OTHER CLOUDS ENTERPRISE DATA CENTER PUBLIC & OTHER HOSTED CLOUDS 18 18
DIGITAL TRANSFORMATION FRAMEWORK Customer Centric Journey BUILD new platforms PLAN ADOPT business case, SCALE risk mitigation, skills, practices, tools EXPLORE NAVIGATE transformation roadmap TRANSFORM workloads 19
An enterprise-wide automation strategy INDIVIDUAL must benefit individuals first. TEAM ENTERPRISE
Automate the Deployment & Management of entire IT Footprint Do this... Configuration Application Continuous Security and Orchestration Provisioning Management Deployment Delivery Compliance On these... Firewalls Load Balancers Applications Containers Clouds Servers Infrastructure Storage Network Devices And more...
ANSIBLE IS THE UNIVERSAL LANGUAGE OF AUTOMATION BUSINESS DEV QA/SECURITY IT OPERATIONS DRIVES INNOVATION VELOCITY, CULTURE, PRODUCTIVITY 22
Culture
Culture “A culture is defined as the organisation’s pattern of response to the problems and opportunities it encounters.” - Dr. Robert Westrum Source: “A typology of organisational cultures”, Dr. Robert Westrum - Quality and Safety in Health Care 2004 24
Safety Culture - Conscience Inquiry “The most critical issue for organisational safety is the flow of information.” “...information will provide the glue that keeps the team focused and coordinated.” “The culture, then, represents those habits of thought and action by changing the culture, virtually everything can change—trust, openness, confidence, and even competence.” “Conscience Inquiry” 25
How Organizations Treat Information One Of The Highest Predictors Of Performance One Of The Highest Predictors Of Performance https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/ 26 Cultures with Requisite Imagination - Dr. Ron Westrum
An Example of Organizing Teams Create shared consciousness in your organization by sharing information building genuine relationships and trust 27
Conway’s Law "Any organization that designs a system will inevitably produce a design whose structure is a copy of the organization's communication structure." Organization Software Architecture Small, Distributed Teams Modular, Service Architecture Monolithic Architecture Large, Collocated Team https://www.thoughtworks.com/insights/blog/demystifying-conways-law 28
LABS IN ACTION GOVERNMENT/HEALTHCARE BUSINESS MOTIVATORS • Must demonstrate to Ministry of Health a quicker time-to-market • In competition for $10M-$100M funding • Need to adopt Agile and Lean Engineering principles to transform business TEAM ACCOMPLISHMENTS • Created a self-organizing, self-correcting, and autonomous 7 person team • Built a mobile-first patient access portal prototype in 8 weeks • Enabled 4 developers on cloud native technologies (2 on fundamentals) • Integrated with various back end systems providing EHR data over FHIR RESIDENCY QUOTES • ‘I’m learning...a much more efficient way of developing software’ • ‘We’re already at least 8 weeks ahead of where we’d be...on a traditional project’ • ‘The new techniques and tools...and Red Hat experts on hand [allow] us to move at a pace I never thought would be possible’ • ‘I couldn’t speak more highly of the whole experience’ 29
Containers - An Evolution in Application Deployment Enable efficiency and automation for ● microservices, but also support traditional applications Enable faster and more consistent ● deployments from Development to Production Enable application portability across ● 4 infrastructure footprints: Physical, Virtual, Private & Public Cloud 30
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