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Change what does that mean Modelling change Continual improvement - - PowerPoint PPT Presentation
Change what does that mean Modelling change Continual improvement - - PowerPoint PPT Presentation
Presentation on SMEs and change.. SMEs - some recent facts Change what does that mean Modelling change Continual improvement Collaboration Recent research on SEQ SMEs Why be passionate about SMEs?
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Presentation on SMEs and change..
- SMEs - some recent facts
- Change – what does that mean
- Modelling change
- Continual improvement
- Collaboration
- Recent research on SEQ SMEs
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Why be passionate about SMEs?
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– – –
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Who are SMEs?
Industry Percentage Where are you?
Construction 16.6% Professional, Scientific and Technical 12.1% Rental, Hiring and Real Estate 11.0% Financial and Insurance Services 9%
Australian Bureau of Statistics, 2017
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Change - what does that mean?
Organisation Development:
Is the process of leading organisational change (Anderson, 2017) Fundamental to organisation development Continual improvement
- Ongoing and iterative
- Cyclical
- Journey not a destination
Collaboration
- We all need help – SMEs
- The sum of us – is greater than all the parts
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Modelling organisational development
Deming, 1994
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Modelling organisational development
Gapp & Fisher, 2008
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Key findings from:
23 participants from 11 SEQ SMEs 2 year timeframe Interviews with manager and employees Observations of operations and interactions Focus was on seeking ways to improve through sustainability
- Particularly waste
Challenges from all directions e.g. government, customers, suppliers, employees, time, band width PDSA links
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Key findings…
Collaborative eco system – Stewart & Gapp, 2017
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Modelling organisational development
Deming, 1994
Leaders
(Doers)
Leaders, Leaners, Laggards
Laggards
Leaners
Change and improvement
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Dr Heather Stewart h.stewart@griffith.edu.au