CHANCELLORS FORUM: THE MANTLE OF LEADERSHIP Brenda Hellyer March - - PowerPoint PPT Presentation

CHANCELLOR’S FORUM: THE MANTLE OF LEADERSHIP

Brenda Hellyer March 22, 2013

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12:30 – 12:45 Welcome/ Introduction 12:45 – 2:00 The Mantle of Leadership 2:00 – 2:15 Break 2:15 – 3:00 Breakout Activities 3:00 – 3:30 Report Out from Breakout Groups 3:30 – 4:15 One College Breakout Discussions 4:15 – 4:30 Closing

Our Timeline for Today

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When we go to work, especially when we take on the mantle of leadership – the responsibility to steward an enterprise on behalf of those we serve and those whom we serve -- they have every reason to expect

• ur best. Our best efforts to lead with and toward

excellence come with the role we assume as leader…

• - Sanford Shugart

The Mantle of Leadership

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The SLT and I are committed to your success, so we have:

• Identified the key Leadership Competencies you will need for leadership

success at San Jac.

• Approved a series of Leadership Development programs that will help you

gain the skills you need to succeed.

• Provided resources through the Organizational and Talent Development

team that will provide one-on-one leadership coaching.

• Provided the funding to purchase an on-demand leadership learning

resource for you.

Taking on the role of leader may just happen but it takes work and commitment to be successful.

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Module 2 - Leading Self Module 3 - Leading Others Module 4 - Leading The College Creating a Better Future Maximizing Performance Through Others Developing Emotional Intelligence

Leadership Development Program

Module 1- Leadership Foundations: New Standards for Leadership Success

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• Building Trust
• Self-Awareness
• Interpersonal

Understanding

• Managing Relationships
• Talent Development
• Service Orientation
• Creativity/Innovation
• Adaptability
• Problem Solving/Analysis
• Organizational Strategy
• Fiscal Responsibility
• Continuous Improvement
• Coaching
• Communication
• One College Advocacy
• Managing Performance
• Inspires A Shared Vision
• Leading Others
• Engaging Others
• Leadership Accountability
• Results Focus
• Priority Setting
• Quality Decision Making
• Implementing Systems &

Processes

• Organizational Savvy
• Managerial Courage

Performance Execution Influencing Others Interpersonal Effectiveness Strategic Awareness 6

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Skillsoft On-Demand Learning

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The Armadillo

What works here…

…does not necessarily work

here.

• Research released
• Eotvos Lorand University

(Budapest)

• University of California,

Berkley

• University of Oxford

Pigeon Flocks Let the Best Bird Lead

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• Used tiny global positioning system

(GPS) backpacks to study the pigeons

• Pigeons have hierarchies, but there is no dictatorship.
• For each flight, pigeons have one leader, but they used different leaders for

different flight excursions.

• Pigeons have flexible leadership; the leader role for every pigeon varies
• ver time.
• Dominance is not set in stone.
• They all have a say in decision-making; Every pigeon has influence and

contributes, but level of influence is based on hierarchy (skills & abilities).

• Pigeons know each other’s strengths & use these to determine the best

leader for the situation.

• Who is the smartest? Who is the best navigator? Who is the fastest?
• The fastest pigeon will follow a slower pigeon who knows the best way home.

Findings on Pigeon Leadership: Flexibility is Key

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So, like the pigeons, our leaders…..

• Set direction – turn vision into action, pin-point focus on the

future.

• Demonstrate personal character – live the values, role model &

lead by example.

• Mobilize individual commitment – engage others, share

leadership & influence.

• Engender organizational capability – develop individuals,

build teams, manage change, leverage diversity.

What Do Leaders Do?

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Mission & Vision for the College and for Our Leaders

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• Vision: San Jacinto College will be the leader in

educational excellence and in the achievement of equity among diverse populations. We will empower students to achieve their goals, redefine their expectations, and encourage their exploration of new opportunities. Our passions are people, learning, innovation, and continuous improvement.

• Mission: Our mission is to ensure student success, create

seamless transitions, and enrich the quality of life in the communities we serve.

San Jac’s Vision & Mission

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Aligning Our College Vision & Mission with A Leadership Vision and Mission

San Jac’s Vision & Mission for Leaders

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• Vision for Leaders: San Jacinto College leaders will ensure excellence in

providing services to our students and employees, and in the achievement of equity among diverse populations. We will empower employees to achieve their goals, redefine their expectations, and encourage their exploration of new opportunities. Our passions are our people, learning, innovation, and continuous improvement.

• Mission for Leaders: Our leadership mission is to ensure employee

success, create seamless transitions through changes, and enrich the quality of life within our college community.

San Jac’s Vision & Mission for Leaders

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• Being a Values Based Leader
• Meeting the expectations of a “New Normal”

Leader

• Knowing how to lead in the One College

environment

• Being a catalyst for change

The Mantle of Leadership at San Jacinto College…

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Being a Values Based Leader

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Integrity: Ethical and Professional Excellence: In Everything We Do Accountability: It’s Up to Us Innovation: Lead the Way Sense of Community: Caring for Those We Serve and Ourselves Student Success: Our Ultimate Measure Diversity: Celebrate the Differences Collaboration: We Work Together

Our Values

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• As a Leader, you must live the Values, be a role model to
• thers for the Values, and lead our College in alignment with

the Values.

• The Values are THE Leadership Foundation at our College.

Every decision you make, every commitment you make, every message you send will reflect the Values.

• It doesn’t matter what results you achieve or what

contributions you make to the College. If the Values are not at the foundation of your actions as a leader at San Jacinto College, leadership success will elude you.

Our College Values are the Bottom Line for Leadership Success

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A values-based leader:

• Creates trust through positive, yet honest communication; explains why things are happening

and the reasons for decisions; communicates difficult messages with a can-do intent.

• Sets the standard for excellence by setting and communicating clear expectations.
• Takes ownership for personal decisions and supports the decisions of other leaders through

words and actions; differences regarding decisions are discussed privately among leaders.

• Leads the way for change and innovation; makes employees feel safe in the face of change.
• Cares about employees by providing opportunities for learning & development, providing

honest feedback, and ensuring equity and inclusion

• Creates processes that make it easier for students to succeed even if the change is difficult for

the employees.

• Acts fairly and responsibly to all employees, in all work groups, in all situations.
• Makes it OK for employees to ask for help; works with other leaders for the benefit of One

College.

How Does Values Based Leadership Look?

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Dance like the world is watching; employees take their cue from what you do and say.

• You work on the top priorities regardless of how much fun it is.
• Being an effective implementer of decisions made by the Board or SLT is

not enough; verbalizing your support and confidence in the success of the decision is required.

• You admit when you are wrong.
• You are respectful, positive, and demonstrate an upbeat and can-do attitude.
• You are always an “adult” in every situation. Role models do not get

emotional or disruptive in challenging situations.

On Being a Role Model

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• Speak to the Values everyday with employees:
• When making decisions
• In recognizing results and achievements
• In giving performance feedback
• When creating or implementing new processes
• When communicating why you are taking a course of action
• To explain why changes are occurring

So, How Do I Become a Values Based Leader?

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• When making a decision and you find yourself asking…
• Which decision should I make?
• How do the team and I make this decision?
• This committee/council is divided on what to do. How do we decide?
• Regroup… Ask yourself and/or team members:
• Does this decision reflect our Values?
• How does this decision reflect our Values?
• Are we living the Values in making this decision?
• If you and the team can’t answer these questions in the

positive, then it’s a bad decision.

So, How Do I Become a Values Based Leader?

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• Employees need to hear their leaders ask values based

questions.

• It builds trust and credibility in you as a leader.
• It integrates our Values into the foundation of our One

College culture.

Key Point: The Values are always our Guiding Principles for everything we do and say.

So, How Do I Become a Values Based Leader?

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• What are some situations in which it is easy for
• ur values to become compromised?
• What are some situations in which the

commitment to our values is unclear?

Our Values in Action

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Meeting the Expectations of a “New Normal” Leader

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Chancellor’s Blog under College Planning: http://sjcblogs.sanjac.edu/chancellor/files/2012/08/C hancellor-21stCenturyReport-opt2.pdf

Reclaiming the American Dream

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In a rapidly changing America and a drastically reshaped world, the ground beneath the nation’s feet has shifted so dramatically that community colleges need to reimagine their roles and the ways they do their work.

• - Reclaiming the American Dream,

Executive Summary, Page vii

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• Over the past 3 years, I have been continually introducing

external factors termed as “The New Normal” which are coming to bear on us – San Jacinto College.

• The world is a complicated place and getting more

complicated.

• We are in the “coming of age” for education.
• This requires all in higher education to embrace change and

find ways to adapt to continuing uncertainty.

• There is a sense of urgency throughout the country.

The Change is Happening Now

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• A focus on state & federal accountability measures.
• The need to create greater efficiencies and get greater

results.

• The need to reduce/re-align structure of leadership to

improve speed, flexibility, communications, accountability, and decision making.

• Creating an organization that increases student

performance and completion.

• Change due to reduction of public funding.

The “New Normal” Includes….

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Obviously money matters, but what matters just as much is how institutions use dollars they have. Community colleges are now forced to confront hard choices.

• - Reclaiming the American Dream,

Page 21

What Matters and How Used

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Learning and Student Success

• Academic Standards
• Persistence/Retention/Grading/Transfer
• Completion Agenda
• Program Review
• P-16 Pipeline
• Workforce and Economic Development

Financial

• Funding Trends & Impacts
• Revenue Generation
• Financial Stewardship
• Cost Management

People and Organization requires a structure that:

• Supports/increases student performance
• Functions as One College
• Lives the College Values
• Creates greater efficiencies and gets results by re-align

structure of leadership

• Creates accountability for decision making
• Creates speed, agility, and flexibility around decision

making, communications

• Wisely uses available funds to drive staffing
• Identifies, develops and utilizes talent in ways that benefit

the College’s strategic plan and objectives

What Must Be Our Focus?

We must focus on three key areas.

• It requires new leadership skills and courage to lead in the “New

Normal.”

• As leaders, you have to develop the response capability required to

address these external factors.

• As an institution, our employees generally have not felt a sense of

urgency to respond to the “New Normal.”

• It takes strong leaders to maintain employee morale and create

strategies for change during times of intense scrutiny.

Going Forward as a Leader in the “New Normal”

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Change cannot be achieved without committed and courageous leaders. While many things need to happen to accomplish institutional transformation, none of them will happen without leadership….Community colleges have been developing leaders to maintain the inherited design. They need now to develop leaders to transform the design.

• - Reclaiming the American Dream,

Page 17

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• You have been good leaders and managers in the “Old Normal”.
• The skill sets that made you a successful leader and manager in the

“Old Normal” may not serve you as well in the “New Normal.”

• The skill sets that made you a successful leader and manager in the

“Old Normal” will not serve the College well in the “New Normal.”

We are going to take this path of leadership transformation together.

The “New Normal” Leader

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• Proactive, innovative, & solutions finding
• Change ready
• Deliberate and purposeful in our actions and decisions
• Strive for excellence; it is not OK to be satisfied with the status quo or

mediocre performance

• Clear, concise, and intentional in our communication
• Role model for employees and students
• Maintain a growth mindset
• Being resilient – use obstacle as fuel to make you stronger & wiser
• Willingness to make the tough decisions and to live with the consequences
• Stepping up and stepping out – being comfortable as a visionary leader

“New Normal” Requires New Set of Leadership Skills

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• Analyze & Plan
• Create strategy & plans
• Budget
• Set priorities
• Do:
• Right organization structure
• Clear roles and responsibilities
• Good processes and implementation
• Review
• Results
• Buy-in and organizational climate
• Project assessment
• Set & Align Strategic

Direction

• Create & communicate vision and

goals

• Engage Employees
• Two-way dialogues
• Solicit ideas/views
• Gain commitment & buy-in
• Enable & Empower
• Allocate resources
• Coach & train
• Remove obstacles – “Let’s GO!”

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Leadership is a Blending of…

Managing Leading

Knowing How to Lead in the One College Environment

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Each leader must maintain a college-wide focus. Common policies and procedures and consistent business practices guide the organization. Concern is for the whole. We celebrate our success together.

• - Brenda Hellyer

One College

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• Aligned with College Values
• Aligned with One College Vision
• Results Focused
• Value Adding
• Reducing Costs
• Shared Responsibility
• Clear Roles and Responsibilities
• High Level of Communication
• Participative Leadership
• Develop & Utilize Creative

Talents

• Future Focused
• Clear and Aligned Purpose
• Shared Governance
• Fewest Possible Organizational

Layers

• Adaptability and Flexibility
• Data Informed
• Compliance
• Fair and Responsible

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Guiding Principles for a One College Culture

Chancellor’s Blog under College Planning: http://sjcblogs.sanjac.edu/chancellor/files/2012/08/C hancellor-21stCenturyReport-opt2.pdf

Reclaiming the American Dream

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As a leader, you are expected to be able to:

• Influence Others
• Demonstrate Interpersonal Effectiveness within all

levels of the College

• Demonstrate Strategic Awareness in diverse

situations

• Have a Performance Execution focus to achieve

results

Expectations of Leaders regarding One College

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Being a Catalyst for Change

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• Return to Breakout groups; all groups will discuss.

Advocating One College Leadership

• Instructions are in your assigned breakout rooms.
• Facilitators will be available if you need assistance.
• We will reconvene at 4:15 for closing statements.

Breakout Session: Advocating One College Leadership

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Community college leaders must ask themselves what legacy they want to leave for the next generation of community college students. Is it to be the community college of the 1970’s? Or a new model ensuring that community colleges serve the students of today and tomorrow ever more effectively. Times have changed.

• - Reclaiming the American Dream,

Page 25

Catalyst for Change

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• Engaging employees so they are more receptive to engaging and

serving students.

• Being the catalyst for creating efficient business processes and

new designs of student services that redesign students’ educational experiences.

• Leading the way for new teaching strategies that promote active

learning and student interaction. Colleges need to find ways to make student success central to the work of everyone on campus…

• - Reclaiming the American Dream,

Page 19

Student Success Directly Linked to the Catalyst for Change

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• Disruptive innovation and change are the norm.
• Change the game or others will re-write the rules

for us.

• Today’s leaders must live with constant

uncertainty and respond to the unpredictable.

Innovation and Change

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Reshaping the community college of today to meet the needs of tomorrow means that community college leaders need to see change as their friend, embrace it, and, indeed lead it.

• - Reclaiming the American Dream,

Page 17

Change

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When we go to work, especially when we take on the mantle of leadership – the responsibility to steward an enterprise on behalf of those we serve and those whom we serve -- they have every reason to expect

• ur best. Our best efforts to lead with and toward

excellence come with the role we assume as leader…

• - Sanford Shugart

The Mantle of Leadership

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• Being a Values Based Leader
• Meeting the expectations of a “New Normal”

Leader

• Knowing how to lead in the One College

environment

• Being a catalyst for change

The Mantle of Leadership at San Jacinto College…

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• Breakout group assignments and location are in your

packet.

• 15 Breakout groups covering 2 topics
• Re-imagining the Future of San Jacinto College
• Leadership Values in Action
• Instructions are in your assigned breakout rooms.
• Observers will be available if you need assistance.
• We will reconvene at 3:00 for report outs.

Breakout Session Assignments

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Re-imagining the Future

• f San Jacinto College

Leadership Values in Action

Welcome Back!

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Chancellor’s Blog under College Planning: http://sjcblogs.sanjac.edu/chancellor/files/2012/08/C hancellor-21stCenturyReport-opt2.pdf

Reclaiming the American Dream

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In Closing

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• Leadership Video

• Purposely assembled the leadership team today

because:

• The success of San Jacinto College is directly impacted

by your leadership.

• The success of your employees is directly impacted by

your leadership.

• Any endeavor you undertake that involves other people

will live or die on leadership.

• Given our current environment, it requires new skill sets

to be a successful leader (values based, “New Normal, One College, & change catalyst) .

Key Points from Today

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Learning and Student Success

• Academic Standards
• Persistence/Retention/Grading/Transfer
• Completion Agenda
• Program Review
• P-16 Pipeline
• Workforce and Economic Development

Financial

• Funding Trends & Impacts
• Revenue Generation
• Financial Stewardship
• Cost Management

People and Organization requires a structure that:

• Supports/increases student performance
• Functions as One College
• Lives the College Values
• Creates greater efficiencies and gets results by re-align

structure of leadership

• Creates accountability for decision making
• Creates speed, agility, and flexibility around decision

making, communications

• Wisely uses available funds to drive staffing
• Identifies, develops and utilizes talent in ways that benefit

the College’s strategic plan and objectives

What Must Be Our Focus?

We must focus on three key areas.

Aligning Our College Vision & Mission with A Leadership Vision and Mission

San Jac’s Vision & Mission for Leaders

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• Aligned with College Values
• Aligned with One College Vision
• Results Focused
• Value Adding
• Reducing Costs
• Shared Responsibility
• Clear Roles and Responsibilities
• High Level of Communication
• Participative Leadership
• Develop & Utilize Creative

Talents

• Future Focused
• Clear and Aligned Purpose
• Shared Governance
• Fewest Possible Organizational

Layers

• Adaptability and Flexibility
• Data Informed
• Compliance
• Fair and Responsible

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Guiding Principles for a One College Culture

• You are part of an excellent institution; we will retain
• ur excellence by being adaptive, resilient, and

progressive leaders.

• The “New Normal” is throwing higher education into

turmoil; we will lead with a sense of urgency that is balanced with intentional and deliberate actions and decisions.

• We will pull together as one cohesive leadership team;

it is Us working towards the “New Normal”; not Us working against one another.

In Closing…..

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THANK YOU FOR PARTICIPATING TODAY!!! HAVE A GREAT WEEK- END!

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