Center For Information Technology Services (CITS) Plans, Projects, - - PowerPoint PPT Presentation

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Center For Information Technology Services (CITS) Plans, Projects, & Roadmaps for FY2017 & Beyond

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Themes of New Strategic Plan

Theme 1 - Health, Justice, and Social Impact Objective: Deepen local engagement and expand global impact by providing health, legal, and social work services and programs that promote social justice and reduce health disparities. Theme 2 - Scholarship and Discovery Objective: Harness the power of scholarship for discovery and innovation in the search for solutions to complex problems impacting the human condition. Theme 3 - Innovative Teaching and Learning Objective: Design a contemporary teaching and learning environment to ensure that students receive education and training that distinguishes them as professionals and leaders in society. Theme 4 - Inclusive Excellence Objective: Sustain an environment that recognizes and values each member of the University community, enabling members to function at their highest potential to achieve their personal and professional goals. Theme 5 - Partnership and Collaboration Objective: Strengthen internal and external affiliations to leverage complementary expertise and purposes to maximize impact to benefit the people of the State and society at large. Theme 6 - Efficiency, Effectiveness, and Assessment Objective: Institutionalize efficiency, effectiveness, and assessment to make more responsible and impactful use of University resources.

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Summary of IT Stakeholders Initiatives

• 1. Microsoft Office 365
• 2. Federated Identity Management
• 3. Enhanced Financial Decision-Making and Reporting
• 4. Expanding Resources for Faculty Teaching and Learning

Using Technology

• 5. Information Security Collaborative
• 6. Help Desk Integration and Support
• 7. Data Management Plan & Strategy

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Major Security & Compliance Initiatives

• PCI Com liance for 50 Merchant IDs across cam us – 6/30/17
• Resume IT assessments: ID Finder and Nessus for cam us
• OLA Recommendations/Follow u

– Co ier Data Destruction – Publicly Accessible Systems

• Review new USM IT Security Standards for com liance
• Com lete DUO (Multi-factor Authentication) im lementation

for securing sensitive data

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Security & Compliance Timeline

Task Name 2016 2017 2018 2019 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

IT Security Assessments

Campus Vulnerability Scans

PCI Compliance (~50 Merchant ID's) OLA/USM Audit Findings Resolution Review USM IT Security Standards v4.0 UMB Collaborative Activities

DUO Implementation Sunapsis PeopleSoft Banner "Other" Systems

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Major Enterprise Applications Initiatives

• Re-evaluate LMS solution: Bb vs. other products (on premise vs. cloud solution)
• PeopleSoft Financial System Replacement with a Cloud solution
• Enterprise Analytics and reporting solution

– Helio pilot – CDW and Power BI pilot – UMCP Data Warehouse solution

• Preparing Banner for XE
• Kuali-Coeus to the Cloud
• QuestionMark to the Cloud
• Archibus Upgrade
• MyMediasite campus planning and rollout
• Multi-factor (DUO) rollout for sensitive data users
• Academic Affairs Projects

– Sunapsis (International Students/Scholars Visa management) integration and rollout – Customer/Student Relationship Management and Recruitment

• HR modifications to accommodate new FLSA regulation changes

Center for Information Technology Services (CITS)

iii:::;.

MARYLAND

Ill UNIVERSITYaf

~

• -- --
• -- ---

Upgrade Timeline Plan For Enterprise Applications

Evaluat LMS options (Cloud/on Pr mis ) R plac PS Financials with Cloud solution Ent rpris Analytics/R porting solution Pr par for Migration to XE Migration to Kuali-Co us (Cloud syst m) Qu stionMark to th Cloud Archibus Upgrad MyM diaSit planning and rollout Multi-Factor for s nsitiv data us rs AA - Sunapsis proj ct AA - CRM FLSA HR R gulation chang s Maximus Upgrad HRMS R plac m nt/Upgrad D cision

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Major Infrastructure Services Initiatives

• Office 365

– Include Schools: Implement Core Services – Framework for SharePoint – Nursing Migration to Campus Domain

• Upgrade IronPort
• Build Infrastructure for Facilities Management Building Monitoring System
• Replace UPS Infrastructure at 300 W Lex
• Replace HVAC in HS/HSL and put on emergency power
• Revamp Eduroam infrastructure
• Implementation of DR/VMware at 300 W Lex
• HVAC Assessment of aging equipment at 300 W. Lex
• AWS Contract:

– Finalize UMB Contract – Develop Networking Architecture and Deployment Plan – Research Infrastructure as part of our Partnership w/UMCP (Including HPC)

• Standardize Virtual Linux and Management Tools
• Support Infrastructure for Enterprise, Web, Directory Services, and Security Initiatives
• Data Management Plan: we need to recommend where data should be stored
• Enhance the core research infrastructure

Center for Information Technology Services (CITS)

~ .............:

111 UN

IVERS

I

TY

• f

MARYLAND

~

Dept/School Unification Prep Server Integration

Central Administration Public Safety Law Social Work HS/HSL

Pharmacy Dental

Nursing

Medicine In Progress

8/29/2016, 9/19/2016, 10/31/2016

Fall 2016 In Progress

10/10/2016 11/21/2016

1/2/2016

Invitation Start 10/31/2016 12/12/2016

Winter 2016

1/23/2016

Unification Target Completion

Mid October 2016 Mid Nov 2016 End of Nov 2016 End of Jan 2.017 Spring 2017 Spring 2017

Major Identity Management Initiatives

• Unifi d Dir ctori s & O365

Start Dat Ongoing Ongoing

October 2016 October 2016 November 2016 December 2016 February 2017 Spring 2017 Spring 2017

• F d rat d Id ntity Manag m nt Stak hold r Initiativ

– Unified Directories (exce t SOM) constitutes Phase 2 of this roject

• Shibbol th 3.x upgrad

– Native su

• rt for Multi-Factor Authentication (DUO)

– Peo leSoft to be integrated with Shibboleth and first a lication to require MFA

• R -archit cting Eduroam Auth ntication

– Move away from UMID@eduroam.umaryland.edu to Email Address (same as O365) – Have an enter rise AD-authentication o tion for a lications & services (already being used by 5 a s/services) Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Major ID Management & Support Initiatives

• Helpdesk Integration and Support Stakeholder Initiative

– Continue Service Desk rollout through schools and depts.

• Complete = CITS, SOP, SON, SOM – IS Dept
• Planning or Underway = SSW, SOD, SOL, SOM – Medical Education, SOM – Surgery, SOM – Dept of

Medicine, SOM – Psychiatry, HSHSL, Facilities & Public Safety, FPI

– Expand use of Service Desk within CITS for requests for support/service traditionally captured in email/shadow systems

• Security & Compliance = Identity Finder notifications, Malware notifications, Remediation Tracking
• Datacomm = DNS/Firewall requests
• Web Development = webdevelopment@umaryland.edu to route to NSD
• IT Helpdesk

– Expanding coordination between other support groups via NSD

• Software Licensing Office

– SAS: USM Site License w/new Products – Electronic purchasing site – eliminate paper, improved reporting, order creation & status – Evaluating new titles

• Talking with UMCP about leveraging their site licenses

Center for Information Technology Services (CITS)

II

• 1
• -- -

I ----

• 1
• -

1

• 1
• --

1

• -

• I

Timeline for Major ID Management and Support Initiatives

Helpdesk Integration Stakeholder Initiative

Unified Directories @ UMB

• Timeline for Major ID Management and Support Initiatives

2015 2016 2017 2018 Tasks Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Office 365 - Email, Skype, OneDrive Design and implement O365 architecture Migrate CITS OU in Campus Domain Migrate all OU's in Campus domain Migrate Law domain Migrate SSW domain Migrate HSHSL domain Migrate RX domain Migrate Dental domain Migrate Nursing OU (SON to join Campus domain) Analyze process for provisioning O365 accounts for Students

___________

_.._____,_I

____._____._I_.__I

_.__I

_.._____._I

___.I

I I I I

• -- --
• -- --
• Timeline for Major ID Management and Support Initiatives

Tasks 2015 2016 2017 2018 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Federated Identity Mgt Stakeholder Initiative Design and implement architecture Connect Campus Forest (all domains) Connect CICERO and CITI Training applications Connect SOM Forest Connect FPI Forest Multi-Factor Authentication Design and implement architecture (Shib 3.x) Sunapsis (Visa Mgt) eUMB Banner Other Major Projects Expanding the use of UMID Shibboleth 3.x upgrade Re-architecting Eduroam authentication & architecture Software Licensing - web app for department/school sales

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Major Networking & Communications Initiatives

• Internal Firewall Upgrade – Palo Alto
• Internal Intrusion Prevention System (IPS) and SSL Inspection
• Wireless Controllers and Access Points Upgrade (entire campus)
• Network Hub at 620 W. Lexington

– Upgrade Fiber Backbone and Relocate Redundant Campus Network Core

• UPS Upgrade at Howard Hall Network Hub
• Load Balancing Appliance Upgrade – F5
• VoIP Network Gateways Upgrade
• Azure and AWS – DNS, Firewall, IPS
• Enhancing Core Infrastructure for Internet Capacity and Internal Network Capacity
• Research Network
• HS/HSL Data Center Core Upgrade – 10G connectivity to servers and 20G connectivity to 300 W.

Lexington Street Facility

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Major Networking & Communications Initiatives - Timeline

Internal Firewall Upgrade - Palo Alto Internal Intrusion Prevention System (IPS) and SSL Inspection Wireless Controllers and Access Points Upgrade (entire campus) Network Hub at 620 W. Lexington UPS Upgrade at Howard Hall Network Hub Load Balancing Appliance Upgrade - F5 VoIP Network Gateways Upgrade Azure and AWS - DNS, Firewall, IPS Enhancing Core Infrastructure for Internet & Internal Network Capacity Research Network HSHSL Data Center Core Upgrade - 10G connectivity to servers; 20G to 300 W.Lex

Center for Information Technology Services (CITS)

~ .............:

111 UN

IVERS

I

TY

• f

MARYLAND

~

University of Mary land Internet and lnternet2 Connectivity Current Center for Information Technology Services (CITS)

UNIVERSITY

• f

MARYLAND

University of Maryland Internet and lnternet2 Connectivity Future

Center for Information Technology Services (CITS)

~ .............:

111 UN

IVERS

I

TY

• f

MARYLAND

~

UMB Network Core (current)

• ther campus

• ther campus

II

11

Center for Information Technology Services (CITS)

~ .............:

111 UN

IVERS

I

TY

• f

MARYLAND

~

DI

UMB Network Core Split (futu re)

Howard Hall

• n

+------+-~

i------+--48 Pair Singlemode-+----+

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Support of Research Activities

• Partner with other cam us entities in im lementing the

Com rehensive Research Data Management Plan and Strategy

– Build an Infrastructure for storing, managing, and accessing data

• Investigating Ways to Provide Secure, High-s eed Cloud

Services to Enhance Research Ca abilities and Provide Better Platforms for Collaboration

– This may involve working with UMCP to leverage our artnershi – Otherwise, UMB will ursue

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Custom Web Applications

• Build Applications to Support Research Groups (e.g., II Institute, Clinical Trials,

Research Integrity Office COI applications)

• Partner with Schools to Provide Support for Mission Objectives
• Partner with the Expanded Graduate School to Provide Needed Tools
• Develop Common Applications for Efficiency & Effectiveness

– PCI Compliant Credit Card Forms, Analytics, Invitations, Registrar Action Forms, Training Forms

• Assist in Building New Community Engagement Applications and Maintain Those

Already Delivered

• Strategic Plan Initiatives Support

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Major Enterprise Training Initiatives

• Office 365

– Increase Variety of Media Used for Training/Support – Develop a Means to Alert Users to New Features Available

• New Financials System

– Planning Change Management Initiative to Prepare Users

• Upgrades to Existing Training Resources

– Kuali-Coeus is Moving to a Cloud Version with Completely New Interface: all training materials will need to be revised – Clinical Trials Tracking System

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

IT Communications

• Develop a Way to Take Advantage of Social Media

– Especially for Student Related Communications

• Provide Ongoing Information About O365

– New Features – Migration from Vibe to SharePoint – Forms/Workflow Development

• Ensure the Campus is Aware of Cyber Threats

– As Well As Tools to Fend Off Threats

• Develop IT Communications Plan (How we get our word out)

– What Is Important to Know (e.g., Strategic Initiatives, Research Activity) – The Best Ways to Reach Different Constituencies

• A News Feed

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Development Support

• Implementation of the latest version of the Advance system to provide

the best possible tools for identifying and engaging prospective donors

– Provide data analysis to identify new prospects through the use of internal analytics and industry standard prospect rating systems. – Use the system to track and manage the solicitation prospects.

• Move to a Cloud-based financial system (Blackbaud EDGE) for

Development activity to ensure access to essential information from the field.

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Blackbaud Financial Edge

Move to Hosted Environment

Task Name

2016 June July August September October November December

Initial Vendor meeting, demonstrations and contract review Prepare file for testing transfer to Blackbaud Test accessibility and security administration in hosted environment User Testing and Training Final transfer to Blackbaud to implement Post transition review

Center for Information Technology Services (CITS)

~ .............:

Ill UNIVERSITYaf

MARYLAND

~

Center for Information Technology Services

QUESTIONS?