Catering for Sustainability Nicki Crayfourd Director of HSE - - PowerPoint PPT Presentation

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Compass Group PLC:

Catering for Sustainability

Nicki Crayfourd

Director of HSE Compass Group PLC

Adam Leaver

Head of Client Services Ecometrica

Jennie Gleed

Corporate Partnerships Manager CDP

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Who we are

500,000

We have more 500,000 great people delivering great service every day

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We operate in around 50 countries

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Who we are

50,000+

We provide services in more than 50,000 different locations

4bn

We serve more than 4 billion meals a year

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Our regions

All figures relate to the year to 30 September 2013

North America Europe & Japan Fast Growing & Emerging Revenue £8.150 billion Revenue £6.039 billion Revenue £3.368 billion Underlying operating profit £657 million Underlying operating profit £420 million Underlying operating profit £242million 47% of Group revenue 34% of Group revenue 19% of Group revenue

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Who we do it for

Business & Industry (B&I) Major sector brands

Providing services to people in their workplace, plus fine dining in corporate offices and at social and hospitality events

Education Major sector brands

Fuelling young minds and bodies from kindergarten to college

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Who we do it for

Healthcare & Seniors Major sector brands

Services to patients/ residents, staff and visitors

Sports & Leisure Major sector brands

Some of the world’s most prestigious sporting and leisure venues, visitor attractions and social events

Defence, Offshore & Remote Major sector brands

Workplace support in some of the most demanding terrains in the world

Who we are

Who we are

• Offices in London, Boston, Edinburgh

and Montreal

• Clients include 20 FTSE main market-

listed companies

• Our Impacts sustainability software

developed in-house to meet the needs

• f
• rganisations

recording, verifying and disclosing carbon emissions and sustainability data

• ‘Audit Ready Output’ assurance from

Big 4 auditor, PwC

World’s largest emission factor database

26,000 Factors 48,000 Conversions From 129 Institutions

Who we do it for

• FTSE-listed companies in UK and leading reporters in North America –
• ver 250 clients in total
• Global coverage with emissions measured in 248 countries
• 2013: helped record and QA 38 million tonnes of carbon with

customer data entry users in 134 countries

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Operating a sustainable business is important....

• Identifies potential risks & challenges facing our business
• Helps us to control our operating costs (low margin business)
• Better placed to meet the evolving needs of consumers / clients
• Performance measurement:-

If you can’t measure it ..........you can’t manage it!

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Why did we start on the Reporting journey?

Why bother? It’s not a pain free process!

• Increased transparency: shareholders, clients, colleagues and NGOs
• Challenge and educate ourselves as to how we will cope with threats

arising from climate change

• Understand potential business opportunities arising
• Better equipped to increase efficiency and reduce costs
• Corporate reputation
• Compliance

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Our Reporting Journey

2008

• Data collection via spreadsheets from UK business

2009 - 2014

• Data collection from Top 10 countries which grew to

Top 20 countries using a web based portal

• Looking at next steps in 2013 – migrated to

Ecometrica early in 2014 for 2013/14 reporting

2015 and beyond

• Continue to work with specialists to build competency

/ knowledge & improve reporting

• Respond to growing number of client requests for

carbon emissions data

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Our Reporting Journey

CDP’s Climate Change Program

CDP Climate & Supply Chain Program, CDP Climate, Forests & Water Programs

2010 2014

Start small... start simple... but GET STARTED!

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Our Reporting Journey

• Top 10 countries corporate offices and fleet

vehicles

2008

• Top 20 countries corporate offices and fleet

vehicles

2012

• Top 20 countries corporate offices and fleet

vehicles plus selected production sites

2014

• [Planned] – top 20 countries corporate
• ffices and fleet vehicles plus all production

sites

2015

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Help from expert consultants

• Founded in 2005
• Operations in UK, USA, Spain, Turkey, India
• 25 staff in UK, 10 in other locations
• Small multi-disciplined team, highly

experienced

• Significant blue-chip experience
• Work with 10% of FTSE100

Carbon Clear work with clients to help implement:

• A systematic approach to realising long-term

commercial value…

• ...through managing carbon emissions, energy

efficiency and sustainability impacts...

• ...and communicating objectives and achievements

to all stakeholders.

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Our Reporting Journey

• A cautious approach means we’ve taken small steps to

reach good reporting for the vast majority of emissions since the sustainability reporting began in 2008.

– 2014 data represents 95% of Group revenue

• This has led to some complexity in disclosing data with a

changing scope and boundary.

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Why Our Impacts?

• CDP Reports
• Audit Ready Output with PwC assurance
• Flexible data entry

– Ability to prompt external contacts for data – Using costs or floor area where primary data not available – The power of the internet and hiding complexity from the user

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Why Ecometrica?

• Managed Service

– Reporting and analytics – Analyst QA for data – Ongoing support for reporting

• Preparation for future data verification
• Global emissions factors database which intelligently selects

the correct location specific emission factors

Effective Data Collection - Implementation

Compass Group and Ecometrica worked together to agree:

• Scope and Boundary

– Clear guidance on what’s required for MCR and applying GHG protocol – Understanding Compass Group requirements and being realistic about available resources

• Structure of the Online Questionnaires

– Balance needed for detailed reporting with technical know how of most data entry users and the other pressures on their time

• Process for integration of historical data from old system

– Engagement was iterative – Agreed a format and process upfront – Format for migration of historical data etc – Cross checks – Explaining difference in emissions between old and new systems

Effective Data Collection - Implementation

• Training and guidance documentation

– Our Impacts designed to be easy to use so we’re able to keep training sessions and guidance documents brief – Helped by experienced data entry users familiar with the approach for online data entry

• Timescales

– Set clear deadlines for the final data and work back – Communicate clearly to data entry users – Allow for contingencies if possible

• Outputs

– Agree outputs in advance but be flexible

Effective Data Collection - Implementation

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Has it all been worth it?

Resource Effort Investment Third Party / Specialist Expertise

51 D 82 C 90 B

Supplier Risk Assessment & Standards Client Partnerships Client Requests

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Has it all been worth it?

• Mandatory Carbon Reporting and

CDP response disclosure

• New ways of visualising data
• Data granularity
• Improved interaction with staff data entry users
• Improved ability to communicate competency
• Robust data for tender requests and client information

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A reporting evolution......improved transparency

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Next Steps

• Using Our Impacts to collect other non-GHG data
• Working towards a final data set with no further expansion of boundary
• Verification

– Improved data quality – Better scoring under CDP in future – Good for other audiences (clients etc)

• Exploring the opportunity for Supply Chain Engagement

We’re on a Journey!

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Questions

• Nicki Crayfourd

Director of HSE Compass Group PLC

• Adam Leaver

Head of Client Services Ecometrica

• Jennie Gleed

Corporate Partnerships Manager CDP

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For more information

Compass Group www.compass-group.com

Our 2012-13 CR report is available here: www.cr13.compass-group.com (the 2014 report is being finalised and will be available in December 2014)

Ecometrica www.ecometrica.com CDP www.cdp.net