Case Management Redesign Access & Case Management Activities - - PowerPoint PPT Presentation

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Aug 18, 2023 460 likes •521 views

Case Management Redesign Access & Case Management Activities & Services County SSA PERSON CENTEREDNESS Determines Determines Financial Disability Eligibility Ongoing CM Functions Intake & Eligibility Individual

SLIDE 1

Case Management Redesign

SLIDE 2

Individual Selects their Service Providers

Intake & Eligibility

Initial & CSR

Assessment

Financial / Eligibility

Assistance

Determination =

DD/Delay

CES Application
Resource Navigation

Outreach

RAE Coordination &

Engagement

Community Advocates

Admin Functions

Waiting list Management
Operational Guide
HRC
Complaint Trends
Appeals
State Funded Programs
CIR
SIS
OHCDS

Ongoing CM Functions

Service Planning
Monitoring
Revisions

Standardized Training Access & Case Management Activities & Services PERSON CENTEREDNESS

SSA Determines Disability County Determines Financial Eligibility

Version 1.1

SLIDE 3

Key Outcomes of Redesign

Federal Compliance Quality Simplicity Stability Accountability

SLIDE 4

High-Level Implementation Timeline

6/1/20 12/18/20 7/6/21 1/22/22 8/10/22 2/26/23 9/14/23 4/1/24

Stakeholder Engagement Legislative Process Develop Project Management Plan Define "Only Willing and Qualified Provider" Policy Determine Medicaid Authorities Develop Catchment Areas Develop Quality Infrastructure Develop New Case Management Training Draft Request for Proposals (RFP) Amend Waivers, State Plan, Regulations Post and Evaluate RFP Award, Negotiate, Address Appeals for Contracts Plan for Transition with New Contractors New Assessment Tool, Support Plan, and PCBA

July 2020 Jan. 2021 July 2021 Jan. 2022 July 2022 Jan. 2023 July 2023 Jan. 2024 July 2024