caring for our low wage workers
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Caring for our Low-Wage Workers Zainal Sapari Assistant Secretary-General, NTUC Director, U Care Centre & Member of Parliament for Pasir Ris-Punggol GRC WHO are our low-wage workers Workfare Income Supplement Various sectors Average


  1. Caring for our Low-Wage Workers Zainal Sapari Assistant Secretary-General, NTUC Director, U Care Centre & Member of Parliament for Pasir Ris-Punggol GRC

  2. WHO are our low-wage workers Workfare Income Supplement Various sectors Average monthly income criteria (e.g. cleaning, landscape, security, ≤ $1,900 / month* pest control, F&B, Retail…) * Will be revised to $2,000 w.e.f. 1 Jan 2017 Low Basic Wages Little or negligible wage increases Little or no savings Challenges Coping with Cost of Living Faced Low Skills Little knowledge on employment rights Little Career Prospects Worried about Retirement

  3. 180 Real Gross Monthly Income from Work 170 (excl. employer CPF) 160 150 P50 -2014($3,179) 140 P50 -2004($2,000) 130 P20 - 2014($1,639) Widening Income Gap 120 110 P20 – 2004($1,170) 100 1996 1998 2001 2003 2006 2008 2010 2012 2014 2016 2018 2020 2022 2024 Desired Outcome For LWWs to have higher income growth than median income earners (50 th percentile) Source: Comprehensive Labour Force Survey (MOM)

  4. Vicious Cycle of outsourced industries 1 Outsourcing Cheap Sourcing Depression, stagnation / resetting of wages 2 Unfair Contract Terms 3 Disproportionate Liquidated Damages https://shlysoliz.wordpress.com/

  5. NTUC’s Efforts To Help LWWs Constantly explore Sustainable Solutions to Improve Wages of Workers at the Lowest Rungs • IGP – Inclusive Growth Programme – Provides companies with funding to drive productivity improvements – Productivity Gain Sharing with workers through higher wages • BSI – Best Sourcing Initiative – Service buyers are encouraged to award service contracts based on performance and quality

  6. NTUC’s Efforts To Help LWWs Progressive Wage Model • Ensures that basic wages commensurate with skills, job responsibilities and productivity Career Wage • Progression Provides workers with a career progression pathway and encourages them to upgrade their skills • Improves industry image  Employers are able to attract and retain more workers Productivity Skills • Buyers are assured of a higher-skilled and more productive workforce

  7. Security Landscape Office Officer Worker Cleaner Before PWM Before PWM Before PWM $800 $857 $1,000 Median Basic Wages Median Basic Wages Median Basic Wages (June 2012*) (June 2014*) (2013*) After PWM By 1 Sept 2016 By 1 June 2016 ≥ $1,100 ≥ $1,300 $1,000 Median Basic Wages Basic Wages Basic Wages^ (June 2014*) 25% 28% 30% ^ For workers employed by LCR-registered companies *Source : Occupational Wage Survey, MOM

  8. NTUC’s Efforts To Help LWWs Caring for our Union Members through our Social Enterprises and Networks Progression & Protection Financial Assistance Placement  UTAP Workplace  Job Placement Representation Privileges Lifestyle & Social Benefits Bursaries & U Care e.g. Rebates & Scholarships Hardship Grant Discounts

  9. NTUC’s Efforts To Help LWWs Caring for Non-Union Members through Engagement & Workplace Advisory MISSION We help low-wage workers earn a better living & lead a better life A One-stop Centre for LWW – Set up by NTUC with government support in November 2013 – Situated at Devan Nair Institute of Employment & Employability in Jurong East – Provides workers with guidance on work-related issues & opportunities to help them earn a better living

  10. We All Play A Part • Greater appreciation of • Explore technology LWWs’ contributions & Value solutions to make work their Jobs easier, safer, smarter and more productive for our • Help to raise awareness on workers assistance available and Service Providers • Share productivity gains encourage workers to upskill with workers • Whistleblowing Public Govt • Keep in mind the welfare of • Policies that delve deeper outsourced workers when into the needs of LWWs drafting tender Service Buyers and their families specifications & procurement • Factor voices from the ground – NTUC, and other • Play a role in caring for welfare groups in decision- outsourced workers at their making processes sites (e.g. rest areas)

  11. We All Play A Part http://www.eoi.es/

  12. Caring for our Low-Wage Workers

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