Based Care UPMC St. Margaret Caring Theories What is caring? What - - PowerPoint PPT Presentation

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Based Care UPMC St. Margaret Caring Theories What is caring? What - - PowerPoint PPT Presentation

Relationship Based Care UPMC St. Margaret Caring Theories What is caring? What does it look like in practice? Jean Watsons Caring Theory Description of Caring A value and an attitude that has to become a will, an intention or a


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Relationship Based Care

UPMC St. Margaret

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Caring Theories

  • What is caring?
  • What does it look like in practice?
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Jean Watson’s Caring Theory Description of Caring

  • A value and an attitude that has to become a

will, an intention or a commitment that manifests itself in concrete acts.

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Watson on Watson

  • Model entry can vary
  • Speaks about loving one’s work but not a job
  • In times of chaos- look to the core/foundation
  • Caritas factors: caring +love
  • Caritas goes beyond customer service
  • Rewarding to both patient and practitioner
  • Theory lives in the caring moment
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Who is the person behind the patient?

  • Person
  • Patient
  • Body-physical
  • Machine
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Key Concepts: Transpersonal Caring & the 10 Carative Factors

  • Humanistic – altruistic

system of values

  • Transpersonal teaching –

learning

  • Sensitivity to self and
  • thers
  • Helping – trusting, human

care relationship

  • Expressing positive and

negative feelings

  • Creative problem solving

caring process

  • Faith – Hope
  • Supportive, protective and/or

corrective mental, physical societal & spiritual environment

  • Human needs assistance
  • Existential phenomenological

spiritual forces

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Jean Watson’s Caring Theory Goal / Outcomes

  • To protect, enhance and preserve humanity

by helping a person find meaning in illness, suffering, pain and existence.

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Sharon Dingman’s The Caring Model™

  • An Application model that builds upon the

Caring Theories of Watson and Leininger

  • The Model as described by Dingman:

– A way of doing the work we do everyday – A “back to basics” approach to care / service – A method for improving patient and employee satisfaction

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The Caring Model™ Key Concepts

  • Introduce self to patients and explain your role in

their care

  • Call the patient by his/her preferred name
  • Sit at the bedside for at least 5 minutes per shift to

plan and review the patient’s care

  • Use touch, handshake or touch on the arm
  • Use the mission, vision and values statements in

planning patient care

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The Caring Model™ Considerations/Recommendations

  • A single institution study on the caring model

identified the Caring Model as most significantly impacting 2 patient satisfaction attributes:

– Anticipating needs – Responds to requests

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Caring Theories in Action…

  • How would our care delivery be transformed

here at SMH?

  • Story telling