Capital Markets Day Presentation November 2017 Disclaimer This - PowerPoint PPT Presentation

Capital Markets Day Presentation November 2017

Disclaimer This information contained in the Capital Markets Day Presentation has been prepared by NMC Health and was compiled from sources believed to be reliable for informational purposes only. Prospective and existing investors should make their own evaluation of the company as the information provided here does not purport to be all inclusive or to contain all of the information a prospective or existing investor may desire. In all cases, interested parties should conduct their own investigation and analysis of the Company and the date set forth in this information. NMC Health makes no representation or warranty as to the accuracy or completeness of this information and shall not have any liability for any representations (expressed or implied) regarding information contained in, or for any omissions from, this information or any other written or oral communications transmitted to the recipient in the course of its evaluation of the Company. This presentation may contain forward looking statements including statements regarding our intent, belief or current expectations with respect to NMC’s businesses and operations. Such forward-looking information and statements reflect current views with respect to future events and are subject to risks, uncertainties and assumptions. The Company cannot give assurance to the correctness of such information and statements. Many actual events and circumstances are beyond the control of the Company. 2 2

Agenda 1 Welcome note from the CEO 2 NMC Healthcare – Managing rapid growth 3 NMC Fertility – Building a global business 4 NMC Distribution – Capitalizing on synergies with Healthcare 5 Q&A 3 3

Changing lives and impacting society positively 4 4

Agenda 1 Welcome note from the CEO 2 NMC Healthcare – Managing rapid growth 3 NMC Fertility – Building a global business 4 NMC Distribution – Capitalizing on synergies with Healthcare 5 Q&A 5 5

Institutionalizing the business Focus on maintaining operational excellence Oversite of financial expectations through oversight of operations Mitigate risks Drive and potential organisation barriers to culture success Oversight of healthcare operations Oversee quality, safety Physician and patient relations satisfaction Manage relationships with regulatory agencies 6 6

Philosophy and methodology Enhancing NMC’s current leadership framework by introducing concepts acquired from extensive experience in the US and UAE  Maintain NMC’s strong Abu Dhabi legacy while introducing a more western approach to organizational structure and decision making  Create a corporate leadership hierarchy that focuses on the five pillars needed for our long term success:  Cost, quality, service, growth, and people New management structure introduced to decentralize decision making   Operational “clusters” created within the UAE The new structure eliminates hurdles to quick and broader Middle East to empower front line decision making at the ground level and leadership to control their business streamlines operations  Previously higher level decisions regarding HR,  Committed to evaluation of existing operational operations, and business development were leadership across all portfolios and making elevated to the corporate leadership changes if necessary 7 7

New corporate structure CEO CEO Prasanth Manghat Prasanth Manghat Director Corporate Director Corporate COO-Healthcare COO-Healthcare COO-Distribution COO-Distribution Head of IVF Head of IVF CFO CFO CMO CMO CIO CIO Services Services Michael Davis Michael Davis Nirman Shetty Nirman Shetty Prakash Janardan Prakash Janardan Prashant Shenoy Prashant Shenoy Dr. C R Shetty Dr. C R Shetty Hani Buttikhi Hani Buttikhi Ravi Rai Ravi Rai Regional Head Regional Head Regional Head Regional Head Dy. COO Dy. COO Head of Clinica Head of Clinica Head of Fakih Head of Fakih Business Business Dubai and Dubai and Head Outside Head Outside Abu Dhabi and Abu Dhabi and Distribution Distribution Eugin Eugin IVF IVF development development Northern Northern of UAE of UAE Al Ain Al Ain Emirates Emirates Head of Head of Head of Head of Head of Head of Head of Human Head of Human Head of Head of Operations Operations Operations Operations Head of Head of Head of Head of Investor Investor Corporate Corporate Mergers and Mergers and Operations Operations Resources and Resources and Marketing Marketing Abu Dhabi, Al Abu Dhabi, Al Sharjah, Oman, Sharjah, Oman, Quality Quality Nursing Nursing Relations Relations Development Development Acquisitions Acquisitions Saudi Arabia Saudi Arabia Personnel Personnel and Sales and Sales Ain and Dubai Ain and Dubai Kuwait and Qatar Kuwait and Qatar Dy. CFO Dy. CFO Dy. CFO Dy. CFO AVP corporate AVP corporate accounts and accounts and banking and banking and IT IT finance finance audit audit treasury treasury 8 Note: Brand strategy and communication strategy will report functionally to CEO 8

Substantial segment and geographic diversification MULTI-SPECIALITY NETWORK MATERNITY & FERTILITY 26. Emirates Healthcare 35. NMC Warehouse Dubai DIC, Dubai 01. NMC Specialty Hospital 17. Brightpoint Royal Women's Hospital 1 Abu Dhabi Abu Dhabi (Opened 2014) 27. Sheikh Khalifa Hospital 36. NMC Warehouse Ajman Yemen Ajman NMC Day Surgery 1 Clinica Eugin 2 02. 18. Mohammed Bin Zayed City Spain (Acquired 2015) DISTRIBUTION 03. Dr. Sunny Referral Network 19. Fakih IVF 28. NMC Sales and Marketing Office Sharjah (Acquired 2015) UAE (Acquired 2015) Abu Dhabi NMC Royal Hospital 1 04. LONG-TERM & HOME CARE 29. NMC Sales and Marketing Office Khalifa City (Opened 2015) AI Ain 20. Provita 05. NMC General Hospital 1 Abu Dhabi (Acquired 2015) 30. NMC Sales and Marketing Office Dubai Investments Park (Opened 2014) Dubai and Northern Emirates 21. Provita 06. B.R. Medical Suites Al Ain (Acquired 2015) 31. NMC Warehouse DHCC Mina. Abu Dhabi 22. Americare 07. NMC General Hospital Abu Dhabi (Acquired 2015) 32. NMC Warehouse Deira, Dubai AI Ain 23. As Salama 08. NMC Specialty Hospital Saudi Arabia (Acquired 2016) 33. NMC Warehouse Dubai DIP, Dubai 24. Chronic Care 09. NMC Medical Centre Saudi Arabia (Acquired 2016) 34. NMC Warehouse Sharjah Al Quoz, Dubai OPERATION & MANAGEMENT 10. NMC Specialty Hospital 25 Umm Al Quwain 25. Sheikh Khalifa AI Ain 36 General Hospital (Operator) 13 09 11. NMC Medical Centre 1 Umm al Quwain Sharjah Al Ain (Opened 2014) 30 35 07 08 12. American Surgecenter 03 01 Abu Dhabi 18 16 32 19 33 05 13. Al Zahra Hospital Dubai 26 Sharjah (Acquired 2016) 24 23 14. Atlas Healthcare SAUDI ARABIA UNITED ARAB EMIRATES Muscat, Oman (Acquired 2017) 15. Najran Hospital 28 22 31 Saudi Arabia (Acquired 2017) 14 12 17 04 15 06 16. Ha’il Hospital 20 Al Ain 02 Abu Dhabi Saudi Arabia (Acquired 2017) 10 YEMEN 21 OMAN 34 11 29 27 1. Funded from IPO proceeds 9 9 2. Also has operations in Italy, Denmark, Brazil and Columbia

Operational integration – Gelling the new with the old Rapid pace of acquisitions necessitates a pro-active role to balance the differences in cultures across the various entities Corporate & local culture Distribution Multi-specialty network Leadership & strategic vision Operations & Management Maternity & Fertility Well positioned to manage Dedicated in-country growth across further Long-term & Home Care specialists geographies 10 10

Operational integration – The next phase … whilst becoming the Continuing the “next phase” integration employer of choice in the of newly acquired assets… healthcare sector Integration of culture Back office rationalisation Employer of choice    Rolling up newly acquired Consolidation and rationalisation Focus on people & culture assets under broader leadership of back office functions across greater alignment with employee to complete integration of culture the portfolio incentives (birthday leave and tickets home)   Source out further efficiency Examples: NMC Sharjah, Al  opportunities Zahra Hospital and Dr. Sunny Implementation of performance Healthcare & ProVita, management system  Examples: ProVita / Americare, Americare, Emirates National Nadia Medical Centre/ Home Health Brightpoint Royal 2016 – 2017 Top Companies to Work for in the UAE ProVita, Americare, Brightpoint Nadia Medical Centre, Al Zahra Hospital, New Medical Centre, Dr Sunny Healthcare, Abu Dhabi & Al Ain Abu Dhabi Royal Woman’s Abu Dhabi Sharjah Sharjah Sharjah Hospital, Abu Dhabi 11 11

Operational integration – Optimizing existing assets Cross referrals Lab, laundry and Back office pharmacy centralisation consolidation Right size Sales and marketing organisation CONTINUED FOCUS ON OPTIMIZATION Increasing accountability Firm negotiation of rates Minimization of insurance rejection rates a key focus area 12 12