Capital Improvement Program Mayors Office of Information Technology - - PowerPoint PPT Presentation

Capital Improvement Program

Mayor’s Office of Information Technology Fiscal Year 2019

Vision Statement

“Over the next decade, engage and include all citizens in technology to create a safe, thriving and smart city.”

Overview of Agency

Enterprise IT Delivery Services Information Security Geographic Information Services Citi Watch 311 Call E-911 CAD 800 MHZ Radio Engineering Fiber

Project Accomplishments

Fiber Information Security Free Wi-Fi Citi Watch 311 E-911 CAD 800 MHZ Engineering Backup

MOIT CIP Limits Over 3 Years

FY19 (GSF and G.O) $4M FY20 (G.O) $10M FY21 (G.O) $10M

Why is IT funding critical?

 Information Technology supports operations across all city agencies.

Some such operations include:

 GIS  CAD  Property Tax Billing  Parking Fines  Water Billing  311  Citiwatch  Snow Operations

 Modern infrastructure is necessary for:

 Increased data driven decision making  Internet of Things (IOT) – Smart Cities  A more agile government (paperless)  Improved customer service experience for citizens

Why is funding needed?

 Aging 40+ year Main Frame System  Systems failures and lack of support will jeopardize the City’s ability

to collect its dues and receipts ($1.7B - $2B)

 Shrinking IT Human Capital  Min staff age for Mainframe Team is 55+  Aging IT Infrastructure (Switches, Storage, UPS, Firewall, VPN)  End of Life End of Support (10 year Life-Cycles)  Increased Cyber-Security Threats  No defense for Large Cyber Attack or Threats. Only 3 Security

Professionals on staff

 Aging Application Platforms  Share Point, Permit, Property Tax Systems with outdated

Code/Security Risks – Over 95 applications, only 5 developers for the entire City

Why is funding needed?

 Lack of a Proactive IT Monitoring Command Center (NOC)  No enterprise monitoring mechanisms  Threats to public Safety  Lack of redundant, optimized and IT resilient systems (E-mail, CAD,

311)

 Impacts Public Safety and communication – Dispatch and general

agency operations

 Legacy and Manually Interfacing Systems and programs  Resulting to error prone repeated processes  Hours of manual labor and lack of paperless initiatives  Lack of Innovation Centers and Partnerships Programs to attract

Investors and talent

 Unable to compete – None Exists with MOIT

Why is funding needed?

 No Government Cloud to Synchronize City Work-Flows and automate

processes

 No way to scale or improve operational efficiencies  No Enterprise IT Governance and Policies  Resulting in duplicate services and no benefit of enterprise

purchasing power

 No True Continuity of Operations Plan (COOP)  A simulated 911 Event or Flooding could cripple Baltimore City  Data centers are five miles apart  Compliance and regulatory challenges (HIPPA) - No standardization

across City Agencies city

 Risk Audits  Untapped Programs for Economic Development  Untapped Revenue generators

UPS (117-026) STORAGE (117-025) Planimetric GIS (117-036) VPN (117-028) FIREWALL (117-029) SWITCHES (117-019) INTERNET (117-030) NETWORK (117-031) DESKTOP (117-020) NOC (117-027) GOV’T . CLOUD (117-033)

FY19 Capital Request Summary

CIP Funding request by Fiscal Year

$4,050 $10,300 $10,100 $5,300 $4,500 $4,500 $0 $2,000 $4,000 $6,000 $8,000 $10,000 $12,000 2019 2020 2021 2022 2023 2024

MOIT CIP Breakdown Request Over 6 years

$4,900 $1,950 $2,400 $2,400 $2,550 $3,700 $4,000 $350 $1,800 $4,100 $3,300 $3,500 $3,800 $0 $1,000 $2,000 $3,000 $4,000 $5,000 $6,000 Storage Firewall VPN UPS Network Cloud Switches GIS Internet NOC Desktop Fiber Leasing Civic Tech 2019 2020 2021 2022 2023 2024 TOTAL

MOIT CIP Breakdown for FY 2019 – FY 2021

$4,000 $1,350 $1,800 $1,800 $1,350 $2,200 $2,200 $350 $1,200 $2,100 $2,100 $1,500 $2,000 $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000 $4,500 Storage Firewall VPN UPS Network Cloud Switches GIS Internet NOC Desktop Fiber Leasing Civic Tech

Summary CIP FY 2019 - 2021

2019 2020 2021 Total

117-019 Replace Citywide Switches

 Replace legacy network switches supporting City-

Watch CCTV cameras, email, fiber, and internet services.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $100 $1,000 $1,000 200 General Funds $100 $0 $0 Total CIP FY Request $200 $1,000 $1,000

117-020 Desktop Experience

 Standardize user desktop experience to a single

pane of glass to publish applications, streamline desktop security and facilitate simple PC administration

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $0 $1,000 $1,000 200 General Funds $100 $0 $0 Total CIP FY Request $100 $1,000 $1,000

117-025 Expand Storage

 Expand Storage hardware to support City critical

business applications and services.

 Location: Baltimore City

Source Funds 2019 2020 2021 100 G.O. Funds $1,500 $1,000 $1,000 200 General Funds $500 $0 $0 Total CIP FY Request $2,000 $1,000 $1,000

117-026 Install UPS

 Install battery power supply to prevent City email,

internet, city financials and telephone systems from electrical power outages.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $100 $800 $800 200 General Funds $100 $0 $0 Total CIP FY Request $200 $800 $800

117-027 Implement a NOC

 Implement a network operations center to

proactively monitor email, internet, switches and cyber-threats to foster a proactive approach to solving technology related issues.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $0 $1,000 $1,000 200 General Funds $100 $0 $0 Total CIP FY Request $100 $1,000 $1,000

117-028 Upgrade the VPN

 Upgrade the virtual private network to connect

remote City agencies to the City data centers.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $100 $800 $800 200 General Funds $100 $0 $0 Total CIP FY Request $200 $800 $800

117-029 Upgrade City Firewall

 Upgrade the firewall to support increasing network

workloads and protect email, internet, permits and billing City applications from on-going cyber security threats.

 Location: Baltimore

Source Funds

2019 2020 2021 100 G.O. Funds $0 $500 $500 200 General Funds $350 $0 $0 Total CIP FY Request $200 $500 $500

117-030 Upgrade Internet

 Upgrade City broadband internet to optimize access

performance and efficiency to City applications in purchasing, share Point, financials, and payment systems.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $100 $600 $400 200 General Funds $100 $0 $0 Total CIP FY Request $200 $600 $400

117-031 Network Performance

 Optimize network performance to support increased

data and application work-loads for e-mail, City- Watch, Citi-Stat, E-discovery, and telephone services.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $0 $600 $600 200 General Funds $150 $0 $0 Total CIP FY Request $200 $600 $600

117-033 Government Cloud

 Consolidate, standardize and modernize the City IT

infrastructure through Government hybrid cloud technologies to improve service level agreements and continuity of business operations.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $100 $1,000 $1,000 200 General Funds $100 $0 $0 Total CIP FY Request $200 $1,000 $1,000

117-036 Update Planimetric Data

 Upgrade a 16 year old planimetric data system used

for building footprints, edge of pavement (sidewalk), streets, contours (elevation), trails, railroads, and vegetation.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $0 $0 $0 200 General Funds $350 $0 $0 Total CIP FY Request $350 $0 $0

117-036 Fiber Program

 Establish a leasing programs to non governmental

business or communities interested in leasing Fiber from the city to advance economic development.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $0 $1,000 $1,000 200 General Funds $0 $0 $0 Total CIP FY Request $0 $1,000 $1,000

117-034 Civic Technology

 Establish community outreach innovation centers

through partnerships and collaboration to foster continued learning and training for Baltimore residents.

 Location: Baltimore

Source Funds 2019 2020 2021 100 G.O. Funds $0 $1,000 $1,000 200 General Funds $0 $0 $0 Total CIP FY Request $0 $1,000 $1,000

Questions?