Calm Technology Calm Technology Design for the Next Generation of - - PowerPoint PPT Presentation

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Calm Technology Calm Technology Design for the Next Generation of - - PowerPoint PPT Presentation

Calm Technology Calm Technology Design for the Next Generation of Devices Amber Case | @caseorganic Research Fellow, Harvard Berkman Klein Center, @medialab QCon SF | 9 Nov 2016 calmtech.com caseorganic.com 50 billion devices 50 billion will


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Calm Technology Calm Technology

Amber Case | @caseorganic Research Fellow, Harvard Berkman Klein Center, @medialab QCon SF | 9 Nov 2016 calmtech.com

Design for the Next Generation of Devices

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50 billion 50 billion devices will be online by

  • 2020. -Cisco
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Sound good?

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Consider…

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The "Smart" Watch

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The "Smart" Fridge

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The Dystopian Kitchen of the Future

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Connected Animals

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The new Schrödinger's Cat

Failure forces humans to ‘manually’ feed ravenous pets

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PetNet is not held responsible for any service failures:

Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/

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An era of interruptive technology

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We need a Calm Technology Calm Technology

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XEROX PARC: mid-90s

Mark Weiser John Seeley Brown

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“A good tool is an invisible tool. By invisible, we mean that the tool does not intrude on your consciousness; you focus on the task, not the tool.”

Mark Weiser -- 1993

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Designing Calm Technology

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  • I. Technology shouldn’t require

all of our attention, just some of it, and only when necessary

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A Tea Kettle

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  • II. Technology should

empower the periphery

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LUMOBack Smart Posture Sensor LUMOBack Smart Posture Sensor Buzzes you when you exhibit poor posture.

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  • III. Technology should inform

and encalm

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Weather Status Lighting

Hue Lightbulb connected to a weather report

Aaron Parecki @aaronpk 2014

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  • 1. Machines shouldn't act like humans
  • 2. Humans shouldn't act like machines
  • IV. Technology should amplify the

best of technology and the best

  • f humanity.
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Sleep Cycle Sleep Cycle

Sleep Tracker and Alarm Clock

sleepcycle.com

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Sleep Cycle Sleep Cycle

Sleep Tracker and Alarm Clock

sleepcycle.com

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  • V. Technology can

communicate, but it doesn’t need to speak

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The Roomba Robotic Vacuum Cleaner

:) :)

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  • VI. Technology should

consider social norms

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Restorative Normal Enhancing Fear-inducing Accepted Invisible

Technology Social Effect Example

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The arrival of the The arrival of the smartphone camera smartphone camera

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Google Google Glass Glass

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Compare to the iPhone Launch Compare to the iPhone Launch

  • Improvement on an existing system

Improvement on an existing system (smartphones) (smartphones)

  • Developer onboarding

Developer onboarding

  • Limited Features

Limited Features

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  • VII. The right amount of

technology is the minimum amount to solve the problem

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Street Lights Toilet Occupied Sign

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  • VIII. Technology should make

use of the near and the far

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Mainframes Personal Computer / Desktop Internet Remote Mainframes (Cloud) Personal Servers 2016 - 2020 2000 -

1994 -

1978 - 1994 1944 - 1978 Workstations

1968 - 1975

Far Near

Mobile

2006 -

Evolution of computers over time

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Process as much as possible on the device itself.

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Good design Good design allows people to allows people to accomplish their goals in the accomplish their goals in the least least amount of moves amount of moves

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Calm Technology allows people to accomplish the same goals with the least amount of mental cost

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A person's primary task should not be computing, but being human.

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The scarce resource in the 21st Century will not be technology. It will be attention. - Mark Weiser

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More at calmtechnology.com!

8 Principles at Calmtech.com

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Calm Technology Book

Available from Available from

Amazon.com Oreilly Books

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Thank you very much!

Amber Case | @caseorganic http://caseorganic.com http://calmtech.com

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  • 1500 times faster

3Scan: 1500 times faster than humans