CABS TODAYS AGENDA Where we have been Where we are Whats - - PowerPoint PPT Presentation
CABS TODAYS AGENDA Where we have been Where we are Whats - - PowerPoint PPT Presentation
CABS TODAYS AGENDA Where we have been Where we are Whats Happening Where we have been Bell System Monopoly Breakup January 8, 1982 A Simple Phone Call Carrier to Carrier Charges Carrier Access Billing Charges for
TODAY’S AGENDA
Where we have been Where we are What’s Happening
Where we have been
Bell System Monopoly ‐ Breakup January 8, 1982 A “Simple” Phone Call – Carrier to Carrier Charges Carrier Access Billing – Charges for Bandwidth Use Revenue for the Telco – 70%
Billing Functions
(Some things haven’t Changed)
Operations Information Management Financial Management
Operations
Capturing Call Detail Records Mediation Systems Factoring, Tariffs, Routes, Taxes Bill Rendering
Operations
Capturing Call Detail Records Switch Records Tandem Records
Operations
Data Mediation Software Trending (This is a Daily Trending Process of your switch traffic)
Missing batch files Trending Issues with your Data Traffic Gaps in your Toll Long Duration Calls High Volume International Calls
Operations
Tariffs Routes Taxes Factoring
Information Management
MACC/Client Relationship Product Support Billing Inquiries (Switch changes, New Exchanges, rates/tariffs) Disputes Reports Questions Training – Access Mart, E‐Datamaster, WEB Payments Two Way Communication We need to know You need to know
MACC CABS Resources
MACC CABS Team – Average 21 years Exp. Carrier Relationships Reporting Tools – E‐DataMaster Trending Tools – Access Mart Special Access on‐line entry E‐Mail Group Management (Verification, Distribution, Special Services)
Financial Management
Payment Processing Disputes/Adjustments
Payment Processing
CABS/Accounting Master users have the ability to import an electronic file monthly to post their CABS journal entries
- 1. CABS Web payments only
- 2. GL Interface (AM User Option)
- 3. AR Interface (AM User Option)
Disputes/Adjustments
Dispute Reasons Mileage – Incorrect Points of Interconnection (POI) Percentage of Ownership Rates or routes not filed in the LERG or with NECA Switch Changes that affect Billing Service Provider Entry/Communication Issues Dispute Resolution Assistance Research and analyze disputes to determine validity of claim Provide Call Detail Records (CDR) Provide Tariffs or current Rate Agreements on file Assist with Switch to Billing Auditing Carrier Communications Adjustments
Where We Are Today
FCC Transformation Order of 2011 Revenue Recovery Special Access Billing
FCC Transformation Order
Terminating Traffic (Local Switching Only) July 1, 2019 – Reduced to $.0007 July 1, 2020 – It goes to bill and keep. Originating Traffic ‐ Untouched 800 Traffic – Untouched (under FCC review) Special Access ‐ Untouched
FCC Revenue Recovery Plan
ARC – Access Recovery Charge
- Maximum Annual Increase of $.50 (consumers & small businesses)
- Maximum Annual Increase of $1.00 for multi line businesses
- Cannot be applied if total monthly rate for local phone service is at or above
$30.00
- Review the FCC Reform Order for more specific details
CAF – Connect America Fund
- Revenue support for any otherwise‐eligible revenue not covered by the ARC.
- Review the FCC Reform Order for more specific details
Special Access Billing
I nv nv
- i
ci ci ng ng Op Opt i
- n
- ns
– CAB CABS Bi Bi l l ed ed
- Ci
Ci r c r cui t s t s pr pr
- v
i si si
- n
- ned
ed by by I XC XC’ s s ar ar e i nc ncl ud uded ed
- n
- n
t h t he m o m ont hl y y CAB CABS bi bi l l s
- Ta
Tar i f f and nd r
- r
- ut
i ng ng change nges upda pdat ed d as as need eeded ed
- I
nc ncl ud udes es sp speci al al acce ccess
- r
- r
di di r e r ect t r t r unked ci ci r c r cui t s t s – End nd Us User I nv nv
- i
ce ces ( Di Di r e r ect )
- Ci
Ci r c r cui t s t s ar ar e bi bi l l ed ed di di r e r ect l y y t
- t
- t
h t he end nd us user er
- I
nv nv
- i
ce ces ar ar e cr cr eat ed and nd m a m ai l ed ed m o m ont hl y
- Ta
Tar i f f and nd r
- r
- ut
i ng ng change nges upda pdat ed d as as need eeded ed
- Sum m a
m m ar y r e r epor t r t pr pr
- v
i de ded d wi wi t h t h m o m ont hl y y and nd YT YTD ci ci r c r cui t t i nf nf
- r
- r
m at i
- n
- n
– Cust
- m
- m er
er M a M ast er So Sol ut ut i
- n
- n
New Tariff Report (Switched)
New Tariff Report (Switched)
Transport Report (Switched)
What’s Happening
Broadband Deployment FCC and the Politics Net Neutrality
Broadband Deployment
- Lacking a connection of at least 25 Mbps down/3Mbps up (the Commission’s
current benchmark) has dropped from 26.1 million Americans to 21.3 million, a decrease of more than 18%.
- Approximately 4.3 million, are located in rural America.
- Higher‐speed services are being deployed at a rapid rate as well. Those with
access to at least 250 Mbps/25 Mbps broadband grew by more than 36%, to 191.5 million.
- And the number of rural Americans with access to such broadband increased by
85.1%.
- During 2018, broadband providers, deployed fiber networks to 5.9 million new
homes, the largest number ever recorded.
The Internet, the FCC and you
2015 Title II Order – Net Neutrality A political issue Net Neutrality and it’s repeal Save the Internet Act of 2019 Stir/Shaken – 8/14/2019 AT&T & T‐Mobile roll out Robocalls
Stir/Shaken
- STIR [1] (Secure Telephony Identity Revisited) and SHAKEN [2] (Secure Handling of
Asserted information using toKENs)
Tackling Illegal Robocalls
August 22, 2019 – Announced Plan for Illegal Robocalls All 50 Attorney Generals Twelve Major Carriers (Inc. Sprint, Verizon, AT&T, T‐Mobile) Agreement to Prevent and Punish First half of 2019 – 25.3 Billion Robocalls FTC – Announced Nationwide crackdown (June 2019) FCC – Provided ability to auto block unwanted robocalls (June 2019) Congress – Two bills to expand government power (July 2019) The Stopping Bad Robocalls Act – Requires Customer Consent TRACED Act – Expands FCC Power to Punish
Questions/Comments Suggestions
Most Popular Comic Book Superhero
Bruce Banner Supervised the trial of an experimental gamma bomb he had designed for the U.S. Defense Department at a nuclear research facility in New Mexico
Most Popular Comic Book Superhero
Can’t Miss
Most Popular Comic Book Superhero
The Norse God of Thunder
Summons the elements of the storm (lightning; rain; wind; snow)
Most Popular Comic Book Superhero
Part of the DC Comics trinity of flagship characters alongside Batman and Superman. Also, a founding member of the Justice League
Most Popular Comic Book Superhero
By Image Comics in 1992, is a former member of a CIA black ops team.
Most Popular Comic Book Superhero
He first appeared in The Incredible Hulk #180 (November 1974) and later gained popularity as a member of the X‐Men.
Most Popular Comic Book Superhero
A wealthy industrialist, Tony Stark suffered a severe heart injury when he was kidnapped by terrorists who tried to force him to build a weapon of mass destruction.
Most Popular Comic Book Superhero
Can’t Miss
Most Popular Comic Book Superhero
He is known for his shield, which is made of an indestructible vibranium/admantium alloy.
Most Popular Comic Book Superhero (10)
Can’t Miss
Top Ten Comic Book Heroes
#10 ‐ Spawn #09 ‐ Captain America #08 ‐ Thor #07 ‐ Iron Man #06 ‐ Hulk #05 ‐ Wonder Woman #04 ‐ Superman #03 ‐ Wolverine #02 ‐ Spiderman #01 ‐ Batman