BUSI NE SS MODE L CHANGE S WI T H UP T O DAT E ACT I ONS - - PowerPoint PPT Presentation

BUSI NE SS MODE L CHANGE S WI T H UP T O DAT E ACT I ONS T O ACHI E VE CA GROUP’ S ST RAT E GI C PL AN

GOAL S: F I NANCI AL SUST AI NABI L I T Y BE ST / I NNOVAT I VE PROVI DE R USI NG DAT A T O I NF ORM DE CI SI ONS OUT COME S: L E SS RE L I ANCE ON ME DI CAI D CARE E R RE SOURCE CE NT E R F UL L I NT E GRAT I ON

BE T H HOW?

• 1. CHANGE

ORGANI ZAT I ON NAME

• 2. CRE

AT E NE W L OGO AND T AG L I NE S

• 3. DE

VE L OP K E Y ME SSAGE S, DRAF T NE W MI SSI ON/ VI SI ON ST AT E ME NT RE ME MBE R: GE T BOARD BUY I N, QUOT E S F ROM MARK E T I NG F I RMS BY 5/ 30/ 19, I DE AS F ROM ST AF F , SWOT , SOF T WARE NE E DS?

• Re b ra nd so a c le a r

de finitio n o f who we a re & wha t o ur visio n is

• All sta ff, funding

so urc e s, c o mmunity me mb e rs, individua ls & fa milie s will unde rsta nd a nd de sc rib e CA Gro up se rvic e s, e xpe c ta tio ns a nd

• utc o me s in the

sa me wa y.

• Inc re a se in re fe rra ls

fo r inte g ra te d e mplo yme nt & e ng a g e me nt

• Inc re a se in

individua ls mo ve me nt a lo ng the pa th to e mplo yme nt

• Inc re a se in the

numb e r o f individua ls e ng a g e d in the c o mmunity

Co mple te d b y July 15, 2019

MARK E T I NG E SSE NT I AL S NAME , L OGOS, K E Y ME SSAGE S BOARD APPROVE D! NE E D T RANSI T I ONAL L OGO T O NE W NAME HAVE A RE

• BRANDI

NG PART Y I N JANUARY! I NCL UDE ASSOC/ F AMI L I E S, BUSI NE SSE S, COMMUNI T Y…CRE AT E A COMMUNI T Y MAT T E RS CAMPAI GN? PUL L T OGE T HE R WI T H COMMUNI CAT I ON MI L E ST ONE WHO NE E DS T O BE NOT I F I E D? WHAT DOC’ S NE E D RE VI SE D? SHOUL DN’ T HAVE T O GE T A NE W F E I N? CHANGE L E GAL ADDRE SS AT SAME T I ME : 4930 MUD PI K E E F F E CT I VE : 1/ 1/ 20

Pla n Co mple te d b y July 24, 2019

Cha ng e na me o f o rg a niza tio n Be th, Je nn, Bra d

OOD/ OHI O PROVI DE R’ S NE T WORK DODD CE RT I F I CAT I ON OAK ’ S NE W E MAI L S- E VE RYONE . T RANSI T I ON F ROM OL D F OR 30 DAYS ACCOUNT S VE NDORS SUPPL I E RS BANK ACCOUNT S CRE DI T CARD ACCOUNT S CARF RAPBACK L E GAL CONT RACT S NE W SI GNS NE W PROMOT I ONAL S NE W ADDRE SS/ NAME ST AMPE RS BUSI NE SS CARDS WE BSI T E / SOCI AL ME DI A SHARE D F I L E S F AX F ORMS E MAI L T AG L I NE S BROCHURE S AL L F ORMS (HR) E SC ARCS BWC (GL ASC) ME RCE R HE AL T H/ PROME DI CA OCCUPAT I ONAL OHI O NE W HI RE CURRE NT I NSURANCE BROK E R OOD COUNT Y BOARDS SCHOOL S E SC Re -na me 1/ 1/ 20

Na me c ha ng e / e ma il/ a ddre ss? no tific a tio ns / ne e ds

MARK E T I NG E SSE NT I AL S DONE

• BOARD APPROVE

D

Co mple te d b y July 24, 2019

Cre a te ne w lo g o s & ta g line s Be th, Je nn, Bra d

MI SSI ON- BOARD APPROVE D USE I MAGE S GE T I NPUT F ROM E MPL OYE E S AND ASSOC/ F AM’ S E MPL OYE E BUY I N CHANGE L ANGUAGE (WORDS T O USE / NOT USE ) POL I CY AL I GNME NT

Co mple te d b y July 24, 2019

De ve lo p ke y me ssa g e s, dra ft missio n/ visio n Be th, Je nn, Bra d

ARI E L HOW?

• 1. I

D CORE COMPE T E NCI E S T O PROVI DE BE ST PRACT I CE SUPPORT S

• 2. RE

VI E W BE NE F I T S PACK AGE & ST AF F DE VE L OPME NT OPPORT UNIT I E S

• 3. ANAL

YZE PROCE SSE S (T I ME F ROM I NT E RVI E W T O HI RE T O ST ART DAT E , AVE RAGE RE T E NT I ON RAT E )

• 4. ADD T

I E R L E VE L S OF E MPL OYME NT F OR OPPORT UNIT I E S T O GROW

• 5. T

WE AK JOB DE SCRI PT I ONS & PE RF ORMANCE RE VI E WS T O RE F L E CT VI SON/ E XPE CT AT I ONS

• 6. E

XAMI NE RE CRUI T ME NT ST RAT E GI E S T O I D NE W RE CRUI T ME NT OUT RE ACH

• Sta ff re c ruitme nt,

re te ntio n & de ve lo pme nt pla n

• Ong o ing re la tio nships

to b uild c o mmunity e ng a g e me nt & e mplo yme nt

• We ll-tra ine d ve rsa tile

e mplo ye e s

• E

mplo ye e s ide ntify with CA Gro up’ s missio n

• Ac c e ss to po te ntia l

e mplo ye e s me e ting c rite ria

Co mple te d b y No ve mb e r 15, 2019

Co mple te d b y July 1, 2019

ID c o re c o mpe te nc ie s to pro vide b e st pra c tic e fo r c / e & e ng a g e me nt suppo rts Me g a n, Je ss, Be th

Unde rsta nding se rvic e s so sta ff c a n c le a rly de fine tha t se rvic e I de ntify wha t funda me nta ls a re ne e de d in e a c h a re a to pro vide q ua lity se rvic e s K no wing CA Gro up histo ry (no n-pro fit, priva tize d) Co mpe te nc ie s

• I

nde pe nde nc e

• Ob se rva tio n Skills
• Cre a tive
• Mo tiva tio n/ Drive
• Co mmunic a tio n
• Co mpute r Skills
• Ada pt to Cha ng e
• T

ime Ma na g e me nt

• No t a fra id/ ta ke risks/ c urio us

Co mple te d b y: Oc to b e r 1, 2019

Pla n c o mple te d b y Oc to b e r 31, 2019

Re vie w b e ne fits inc luding sta ff de ve lo pme nt o ppo rtunitie s Me g a n, Be th, Je nn

E duc a te e mplo ye e s in o the r de pa rtme nts; inc re a se s a wa re ne ss a nd kno wle dg e (12/ 31/ 19) o r a wa re ne ss- do n’ t o ve rwhe lm the m. Cre a te vide o s a s pa rt o f 90 da y tra ining . De ve lo p re so urc e s to e nha nc e c o mpe te nc ie s fo r o ng o ing e mplo yme nt E ntic e sta ff to ta ke initia tive to a c c e ss tra ining o n the ir o wn to b e tte r the ir o wn kno wle dg e . If a c tive ly le a rning ; sho wing we b ina r c e rtific a te s; will re c e ive inc e ntive Re va mping o ur o rie nta tio n; Me ssa g e s fro m the CE O, ma na g e rs, supe rviso rs, a lo o k a t wha t se rvic e s lo o k like ; a ll o n vide o . (11/ 30/ 19) Qua rte rly ne wsle tte r; a llo ws sta ff to still b e e ng a g e d a nd kno wing wha t’ s g o ing o n a t CA Gro up. (1/ 1/ 20) Disc o unt pro g ra m: Ve rizo n wire le ss, Gym Me mb e rship; CA pa y’ s a pe rc e nta g e (e le va te -15%), (10/ 31/ 19, b ut e ffe c tive with 2020 b udg e t) 401K

• r Pro fit sha ring (to b e e va lua te d b y 10/ 31/ 19)- if e no ug h inte re st

Ra ndo m mo nthly dra wing to pa y fo r sta ff pre mium fo r 1 mo nth ( to sta rt 1/ 1/ 2019 if a ppro ve d) Re c o g nize e mplo ye e Birthda y ( a c kno wle dg e o n F B, b a llo o ns, lo tto tic ke ts, c o ffe e ite m, lunc h, b o ttle o f wine ) (9/ 30/ 19) Co lle g e o f DSP Wo rkfo rc e de ve lo pme nt g ra nts T ra ining o n ho w to b uild c o mmunity c o nne c tio ns Annive rsa rie s- 1st ye a r, 3rd ye a r, 5th ye a r, sma ll g ift. (12/ 31/ 19)

Pla n Co mple te d b y June 20, 2019, Da ta to b e g in in No ve mb e r

Ana lyze pro c e sse s, time fro m inte rvie w to hire , sta rt da te , a ve ra g e re te ntio n ra te Be th

Add a ve ra g e re te ntio n ra te to c o st o f e mplo ye e she e t mo nthly. Mo nthly re te ntio n a nd a nnua l re te ntio n. T ra c king syste m to sho w le ng th o f time fro m b e fo re jo b is po ste d to whe n c a ndida te is hire d. Cre a te da ta to tra c k a ny pa tte rns ha ppe ning . T ime fro m whe n po sitio n o pe ning wa s re la ye d, to a dve rtising , to first pho ne c a ll, to # o f da ys till inte rvie w, # o f da ys c a lle d to o ffe r po sitio n.

E ffe c tive imme dia te ly, b e g in no ting o n re sume s. By No ve mb e r 1, 2019 b e g in imputing d a ta tha t ha s b e e n g a the re d .

PL AN CONSI DE R # OF SE RVI CE S PROVI DE D, COMMUNIT Y BASE D, UT I L I ZAT I ON ME E T I NG DE PART ME NT AL GOAL S/ I NCE NT I VE DE VE L OP T I E RS BY DE PART ME NT

• S. T

HOSE WHO DO MUL T I PL E SE RVI CE S OR HAVE T O HAVE SPE CI F I C T RAI NI NGS T O DO T HE I R JOB, PAY SCAL E WOUL D BE DI F F E RE NT . F OR E XAMPL E ; SOME ONE WHO DI D ONL Y F OL L OW AL ONG I S ONE PAY SCAL E . T HOSE WHO HAVE T HE I R CE SP I S ANOT HE R; ME NT OR COACH 1- RE GUL AR/ NOW, COACH 2- F ACI L I T Y F RE E , COACH 3- ME NT OR COMMUNIT Y E MPL OYME NT : 1- NOW, 2-CE SP, 3- ME NT OR NMT : ? HAVE BASE L I NE PAY, RAI SE S WI L L BE I NCE NT I VE BASE D WAGE S CHANGE D I N JUL Y T O NE W RAT E S WI T H I NCRE ASE S AT 3 AND 6 MONT HS T I E R 1 RE GUL AR T I E R 2- F ACI L I T Y F RE E OR CE SP T I E R 3- ME NT OR NMT ? CONSI DE R F I NANCI AL I MPACT S OF NMT / USE SMAL L VE HI CL E S F OR F ACI L I T Y F RE E (E F F E CT I VE 12/ 31/ 19)

Co mple te d b y Se pte mb e r 1, 2019

Co nside r tie re d le ve ls/ o ppo rtunitie s to g ro w a s ma ste r e xpe c ta tio ns in jo b de sc ry/ pe rf. re vie ws Je nn, Be th

Co mple te d b y No ve mb e r 15, 2019

T we a k jo b de sc ry./ pe rf. Re vie ws to re fle c t visio n & e xpe c ta tio ns Be th

Ma ke ra ng e o f ho urs c o nsiste nt o n jo b de sc riptio ns. (11/ 15/ 19) Simplify jo b de sc riptio ns, c ut re dunda nc ie s o r c o mb ine po ints to ma ke it c o nc ise . (11/ 15/ 2019) Spe c ific to the de pa rtme nt wo rking in, ve rsus e ve ry DSP ha ving sa me jo b de sc riptio n. Wo rking with Supe rviso rs o n wha t tha t is. I nvo lve c urre nt e mplo ye e s. E va lua te pro s/ c o ns- lo se s fle xib ility (11/ 15/ 19) Re fle c ting the missio n a nd visio n o f CA Gro up o n b o th (11/ 15/ 19) Pe rfo rma nc e re vie ws- simplify, diffe re nt fo r a dmin vs DSP Co mple te d b y 11/ 15/ 2019

Co mple te d b y June 15, 2019

E xa mine re c ruitme nt stra te g ie s tha t I D ne w o utre a c h me tho ds Be th, Me g a n, Je nn

E duc a te hig h sc ho o l stude nts who a re g o ing into the wo rkfo rc e / no c o lle g e , a b o ut wo rking a t CA Gro up. (g uida nc e c o unse lo rs/ vo lunte e r o ppo rtunitie s) (Co nta c t a re a sc ho o ls b y 8/ 15/ 19) (**will e duc ate stude nts whe n the sc ho o ls put o n jo b e ve nt fairs) Po sting jo b po sitio ns o n CA Gro up’ s we b site . Po sting CA Gro up’ s a pplic atio n o n c o mpany we b site . Pe o ple will fill o ut a pplic atio n a nd it b e g e ne ra te d to HR e ma il. (Co mple te d with ne w we b site to ro ll o ut 1/ 1/ 20) E mplo ye e Re fe rra l pro g ra m. Afte r 6 mo nths o f hire d, e mplo ye e who re fe rre d will re c e ive a $250 do llar b o nus. Afte r 1 ye a r o f hire d, e mplo ye e will re c e ive a dditio na l $250 b o nus. Po lic y c re a te d b y (11/ 30/ 2019) a nd ro ll o ut in 2020 b udg e t Ma rke t vo lunte e r o ppo rtunitie s. Ne wspa pe r, F lye rs a t c o lle g e s (so me ne e d fo r sc ho o ling c re dit) (1/ 1/ 2020) F lye rs; NOW HIRI NG, a t One Sto p(Ohio Me a ns Jo b s), c o lle g e s E ffe c tive imme dia te ly “No w Hiring ” sig ns, purc ha se a nd pla c e in fro nt o f b usine ss. (1/ 31/ 2020) Ho lding Ope n inte rvie ws. T his c o uld a lso b e o n sig n o ut fro nt with da te / time s, b la sting this o n so c ia l me dia . (12/ 1/ 2019) Cre a ting jo b po sts tha t re fle c t o ur c o mpany a nd c o re c o mpe te nc ie s. Culture . F irst impre ssio ns. (10/ 31/ 2019) “Go o die ” Ba g o n first da y, to inc lude : No te pa d, pe n, e tc . (wha te ve r we purc ha se ) with o ur na me a nd lo g o o n the m. (1/ 1/ 2020) WSU-L C Jo b F a irs/ po ste rs/ sig ns. Ge t with pro fe sso rs who re la te to fie ld (10/ 1/ 2019) Po st po sitio ns o n Cra ig slist, Ba re fo o t Stude nt, Da ily Advo c a te ne wspa pe r(Da rke ) http:/ / www.c o untyne wso nline .o rg / (Da rke ), Wa pa ko ne ta ne wspa pe r, Me rc e r Outlo o k, Ide a list (f/ no n-pro fits) Ohio Me a ns Jo b s E ffe c tive imme dia te ly

Co mple te d b y 11/ 15 with so me imple me nta tio n in ne w fisc a l/ re b ra nd ye a r

BRAD HOW?

• 1. F

INAL IZE NE W MISSI ON & VISION ST AT E ME NT S.

• 2. CRE

AT E “WHAT SE RVICE S E NT AIL ” & “WHAT SE RVICE IS BE ST F OR YOU? ”

• 3. RE

DE SIGN WE BSIT E / SOCI AL ME DIA T O RE F L E CT NE W MISSI ON/ VI SI

• ON. SHARE

SUCCE SS ST ORI E S/ PI CT URE S OF INDI VI DUAL S WORK ING, E XPL ORI NG WORK OPT IONS AND E NGAGING IN T HE COMMUNIT Y.

• 4. RE

DE SIGN MARK E T ING MAT E RIAL S T O RE F L E CT NE W MISSI ON/ VISI ON

• 5. ID SUCCE

SS ST ORI E S T O SHARE WIT H AL L ST AK E HOL DE RS AND USE IN AL L MARK E T ING MAT E RIAL & SOCIAL ME DIA

• 6. DE

F INE SOL ID OUT COME S & GOAL S

• 7. WHY COMMUNIT

Y (E MPL OYME NT ) MAT T E RS CAMPAIGN. SE T DAT E S F OR PRE SE NT AT IONS T O CB’ S, VR, SCHOOL S, BUSINE SS & COMMUNIT Y ME MBE RS, INDI VIDUAL S/ F AMIL I E

• S. SHOW PAT

H T O E MPL OYME NT F OR AL L RE F E RRAL S MOVING F ORWARD

• De ve lo p a

c o mpre he nsive c o mmunic a tio ns & ma rke ting pla n

• L

e a de r in inc lusive se rvic e s tha t suppo rt individua ls to b e fully inte g ra te d thro ug h c o mmunity e mplo yme nt & e ng a g e me nt

• Inc re a se in re fe rra ls

fo r inte g ra te d e mplo yme nt

• Inc re a se in individua ls

mo ving a lo ng the pa th to e mplo yme nt

• Inc re a se in the

numb e r o f pe o ple e ng a g e d in the c o mmunity

• Inc re a se in

c o mmunity & b usine ss pa rtne rships

Co mple te d b y July 31, 2019

COMPL E T E D

 F

ina lize ne w missio n/ visio n Be th, Je nn, Bra d

Due da te : 7/ 31/ 19

PL AN- F I NAL ROL L OUT WI T H RE

• BRANDI

NG ON 1/ 1/ 20 CRE AT E PAT H T O E MPL OYME NT VI SUAL S (RE SE ARCH PRI NT I NG CO’ S F OR QUAL I T Y/ COST )

 Cre a te “Wha t Se rvic e s E

nta il” & “Wha t Se rvic e is Be st fo r Yo u? ”Je ss, Jill, Ama nda A, Me g a n, Ama nda P, Bra d

Due Da te : 9/ 1/ 19

• 1. De fine e a c h se rvic e ( e a c h De pt will de fine this

a . Wha t is yo ur g o a l b . Wha t skills do the y ne e d to le a rn to a c hie ve the g o a l c . Wha t se rvic e is the rig ht se rvic e

• 2. Cre a te a F

AQ she e t pe r de pt.

• 3. Cre a te a nd de fine la ng ua g e to suppo rt o the r

se rvic e in the I SP me e ting s

• 4. Ge t pric e q uo te s fro m printing c o mpa nie s fo r

po ste rs a nd b ro c hure -inc luding pric e fo r the de sig n. Wo rds to use / no t use De c isio n tre e fo r individua ls Re me mb e r a ll e mplo yme nt se rvic e s! E nsure e ve ryo ne is info rme d o f wha t to e xpe c t with BE ST

• wha t g e ne ra l e mplo yme nt skills a re ne e de d?

PL AN ADD DAT A WHE N AVAI L ABL E F ACE BOOK I DE A F ROM PARE NT , RI CK HE YNE “I AM SOME BODY” WE BSI T E RE DE SI GNE R ME T I NG 8/ 1/ 19



Re de sig n we b site / so c ia l me dia : ne w missio n/ visio n. Sha re suc c e ss sto rie s Bra d, Je ss, Jill, Ama nda A, Je nn / pic ture s

• f c / e , e xplo ring wo rk o ptio ns & e ng a g e me nt

n

Due Da te : 11/ 1/ 19 g ive a ll info to we b site c re a to r, sta rt we b site a nd ne w so c ia l me dia 1/ 1/ 20 with re -b ra nd

ST ORI E S F ROM I NDI VI DUAL S, F AMI L I E S, BUSI NE SSE S CONSI DE R PROF E SSI ONAL S T O DE SI GN

 Re de sig n ma rke ting ma te ria ls to re fle c t ne w missio n/ visio n Je ss, Jill, Ama nda A, Bra d

Due Da te : 11/ 1/ 19 with ro ll o ut 1/ 1/ 20 1.Da ta ide a s a . Suc c e ss ra te s b . Numb e r o f individua ls se rve d pe r a re a c . Ho w lo ng do e s it ta ke to a dva nc e a lo ng pa th

• da ta within tha t time sta mp
• whe n to sta rt a nd sto p se rvic e s
• d. Numb e r o f individua ls ne e ding tra nspo rta tio n in a ll se rvic e a re a s

e . Whic h c o untie s a re se rvic e pro vide d in a nd wha t se rvic e s a re pro vide d the re

• f. Ho w ma ny individua ls a re e mplo ye d in the c o mmunity

g . Jo b re te ntio n I

• h. Ho w muc h time is spe nt in the c o mmunity fo r tho se in ADS

T HI S GOE S WI T H NE XT ACT I ON ST E P OF DE F I NI NG SUCCE SS PL AN SE RVI CE S & BUSI NE SSE S ST ORI E S, PI CT URE S, VI DE OS ADD DAT A WHE N AVAI L ABL E PE OPL E HAVE BE E N I DE NT I F I E D, MANY HAVE COMMI T T E D

 ID suc c e ss sto rie s to b e sha re d with a ll sta ke ho lde rs & use d in Bra d, Je ss, Je nn, Jill, Ama nda A

ma rke ting ma te ria ls/ so c ia l me dia

Due :10/ 1/ 19

T HI S GOE S AL ONG WI T H I D’ I NG SUCCE SS ST ORI E

• S. T

HI S I S ABOUT WHATA SOL I D OUT COME AND GOAL I S F OR AN I NDI VI DUAL T O HE L P I D T HOSE SUCCE SS ST ORI E S PL AN:

• BE

GI N BASE L I NE SE PT E MBE R 1ST F OR T RACK I NG *I NI T I AL NUMBE RS F OR DAT A I DE NT I F I E D I N NOT E S

• BE

GI N DI SCUSSI NG GOAL S WI T H T I ME L I NE S AT I SP ME E T I NGS SE PT E MBE R 1ST

• UT

I L I ZE ASSE SSME NT S (PROGRE SS RE PORT S WHI CH I NCL UDE ST E P ON PAT H, HOW L ONG T HE RE AND A T I ME L I NE F OR MOVE ME NT SHOUL D BE DI SCUSSE D BY I SP T E

• AM. BE

RE AL I ST I C.) QUART E RL Y T O RE DE F I NE GOAL S

• I

NCRE ASE NUMBE RS BY GI VE N PE RCE NT AGE I N NOT E S SE CT I ON BY E ND OFYE AR 2019 DAT A HAS BE E N CRE AT E D F OR HOW MANY I NDI VI DUAL S ARE ON E ACH ST E P

 De fine suc c e ssful so lid o utc o me s & g o a ls Bra d, Je ss, Je nn, Jill, Ama nda A

Due Da te : 10/ 1/ 19

PL AN PART NE R WI T H L E ADE RS I N ARE A SUCH AS BUSI NE SS OWNE RS T AK I N’ I T T O T HE ST RE E T S



Se t da te s fo r CB pre se nta tio ns, VR, sc ho o ls b usine sse s, c o mmunity me mb e rs Me g a n, Je ss, Jill Ama nda A, Be th a sso c ia te s/ fa milie s. “Why c o mmunity ma tte rs” c a mpa ig n”. Sho w pa th to e mplo yme nt fo r a ll ne w re fe rra ls.

Due Da te : 9/ 30/ 19 *De ve lo p sta te me nts to b a c k up o ur da ta no te d o n ma rke ting ma te ria l.

*Wha t da ta do we ne e d b y Oc to b e r to b a c k up o ur suc c e ss sto rie s *Add da ta to so c ia l me dia *Pla n a re -b ra nding pa rty * spe a ke rs, fa mily fun, a dve rtise me nt *de ve lo p a fa mily a dviso ry c o mmitte e ( Be th will de ve lo p a o utline ) *Wha t will tho se re spo nsib ilitie s b e , wha t will this lo o k like , who will b e a pa rt o f it. Wha t is o ur g o a l fo r the c o mmitte e *de ve lo p a b usine ss pa rtne rship c o mmitte e ( Be th will de ve lo p a n o utline ) *Wha t a re the e xpe c ta tio ns o f this , wha t will it lo o k like , who will b e a pa rt o f it a nd wha t is the g o a l. *Ho w do we a dve rtise -ta kin it to the stre e ts F re q ue nc y o f me e ting fo r e a c h o f the fo llo wing : Co unty Bo a rd, VR, Sc ho o ls, Co mmunity, Busine sse s, Asso c . And fa milie s. Invite K e lly Sc huc k/ DODD to spe a k *Se t a da te fo r whe n we will no lo ng e r b e a n e mplo ye r.

• F

AQ she e t to ke e p upda ting o n o ur we b site .

• De ve lo p c o nc re te no n-pa id wo rk o ppo rtunitie s to sha re
• Pre -ISP me e ting s
• Ga the r list o f a ll c o mmunity pa rtne rs
• Intro duc e BE

ST

• Suc c e ss sto rie s o f disc o ve ry/ c a re e r pla nning - e mplo yme nt inte re st a nd pla c e me nt suc c e ss

*****to b e c o mple te d b y Aug ust 31st.

JE NN HOW?

• 1. I

D NE W F UNDI NG ST RE AMS T HAT F I T I N T HE MI SSI ON/ VI SI ON (E XPAND DI SABI L I T Y T YPE , VE T E RANS, YOUT H, VR PRE

• E

MPL OYME NT T RANSI T I ON SE RVI CE S, E T C..)

• 2. E

XAMI NE E MPL OYE E ROL E S F OR E F F I CI E NCY I D & I MPL E ME NT AT I ON

• 3. E

XPAND CUST OMI ZE D E MPL OYME NT

• 4. PART

NE R WI T H AE N

• 5. I

NCRE ASE RE F E RRAL S F OR I NT E GRAT E D E MPL OYME NT

• 6. I

D COMMUNI T Y E NGAGE ME NT & F UNDRAI SI NG VE NT URE S

• De ve lo p a

fina nc ia l susta ina b ility pla n

• F

ina nc ia l g ro wth a nd inc re a se in the numb e r o f ind ivid ua ls mo ving a lo ng the pa th to e mplo yme nt a nd suppo rt ind ivid ua ls to e ng a g e in the c o mmunity

• Inc re a se in

re fe rra ls

• Sta ff re te ntio n

Pla n a nd ne w OOD se rvic e s c o mple te d b y Oc to b e r 1, 2019, ho we ve r o the r se rvic e s po pula tio ns will b e a ddre sse d in the pla n time line

• BE

T H AND AMANDA WORK T HROUGH VR MANUAL F OR ADDI T I ONAL SE RVI CE S BE T H ME E T WI T H SHE L L Y JE NN L OOK I NT O AE N AMANDA I S GOI NG T O RE GI ST E R T O BE COME A PRE

• E

T S PROVI DE R AMANDA T O BE GI N L OOK I NG AT PROJE CT SE ARCH AGAI N- ST AT E WI DE DI SCUSSI ON T O CONSI ST E NT L Y SE T T HE SE UP WI L L BE HE L PF UL

• HAS BE

E N A BARRI E R I N T HE PAST BE T H L OOK I NT O T ANF PL AN I NVOL VE JE NN T O DE T E RMI NE T I ME L I NE S

Ne w OOD se rvic e s a nd pla n fo r re st Co mple te d b y: 10/ 1/ 19

I D ne w funding stre a ms tha t fit (e xpa nd disa b ility type , Ve te ra ns, Yo uth with c ha lle ng e s to Be th, Ama nda A e nte ring the wo rkfo rc e , VR Pre -E mplo yme nt T ra nsitio n Se rvic e s)

PL AN NMT WI T H DAY SE RVI CE S T RACK I NG WHAT E XACT L Y I S OCCURRI NG DURI NG NON-BI L L ABL E T I ME AND HOW T O DO I T DI F F E RE NT L Y I NVOL VE I NDI VI DUAL I N DOCUME NT AT I ON SO T HE Y K NOW T HE I R ST AT US AND CAN RE VI E W WHAT T HE Y NE E D T O WORK ON, WHAT WAS L E ARNE D, L I K E S/ DI SL I K E S, BARRI E RS AND HOW T O OVE RCOME T HE M- MAK E

• DOC. A COMMUNI

CAT I ON/ L E ARNI NG PROCE SS WHE N PL ANNI NG WI T H I NDI VI DUAL , DI SCUSS WHAT T HE Y WANT T O L E ARN, HOW DI F F E RE NT ACT I VI T I E S WI L L HE L P T HE M L E

• ARN. SAME

WI T H E NCOURAGI NG NE W E XPE RI E NCE S. I NDI VI DUAL S MAK E S CAL L S T O SE T T HI NGS UP- T OURS, E T C. F ACI L I T Y F RE E

• WE

HAVE DE F I NE D SI MI L AR I NT E RE ST S AND GOAL S T O DE T E RMI NE 1:4 RAT I OS. GE T T O K NOW T HE I R COMMUNI T Y, NOT JUST L ARGE R COMMUNI T I E S- NE W ST AF F ROL E S BRI NG US CL OSE R- ADJUST AS NE CE SSARY, T HE N BE GI N F ACI L I T Y F RE E T RI AL S

Co mple te d b y: 9/ 1/ 19

E xa mine sta ff ro le s & ta sks to se e whe re e ffic ie nc ie s c a n b e I D’ d/ imple me nte d Jill, Bra d, Ama nda A, Me g a n

CRE AT E L I ST OF JOB CARVE S WE HAVE – DO WE HAVE SOME ? ANSWE R PHONE S, CL E ANI NG, SPE AK I NG OPPORT UNI T I E S I N T HE PAST HAVEBE E N SUCCE SSF UL ST AF F T RAI NI NG ON WHAT T O L OOK F OR I N A CUST OMI ZE D E MPL OYME NT SI T UAT I ON HOW T O MARK E T I T

• SAVE

MONE Y, AL L OW E MPL OYE E S T O F OCUS ON T HE I R DUT I E S

Co mple te d b y: 9/ 1/ 19

Cre a te / .e xpa nd c usto mize d e mplo yme nt within o rg a niza tio n Jill, Bra d, Ama nda A, Me g a n

RE SE ARCH RE VE NUE CONT INUE E XPL ORING AND MAKE DE CISION BY 10/ 1/ 19

I nfo rma tio n g a the re d a nd e ffe c tive da te to b e de te rmine d b y: 10/ 1/ 19

Co nside r pa rtne ring with a n AE N (Admin. E mplo yme nt Ne two rk), thro ug h SSA Be th, Je nn

PROGRE SS RE PORT WI L L I NCL UDE (50%) WAGE S, SHOUL D SHOW AL L I NF O NE E DE D T O HE L P T E AM DE T E RMI NE WHAT COME S NE XT …I T ’ S T HE WHOL E F OR PAT H T O E MPL OYME NT …WHAT T HE Y HAVE BE E N WORK I NG ON, WHE RE AT ? HOW? WAGE S? . BE SPE CI F I C- NO L ONGE R WI L L WE SAY F OCUS, AT T E NT I ON T O T ASK , BUT RE AL L Y GOAL S/ ACT I ONS ST E PS ASSE SS ASSOCI AT E S E ARL Y AND OF T E N. AS SK I L L S ARE HONE D, BE T AL K I NG ABOUT CARE E R PL ANNI

• NG. UT

I L I ZE T I ME I N PRE

• VOC T

O T OUR BUSI NE SSE S AND L E ARN ABOUT CARE E R F I E L DS. T I E WORK SK I L L S BACK T O SPE CI F I C CARE E R GOAL S. E XPL AI N F OR ASSOCI AT E S AND F AMI L I E S T HE 2 YE AR T I ME L I NE . I N I SP ME E T I NGS DE F I NE I NDI VI DUAL T I ME L I NE

• S. (NOT

NE CE SSARI L Y 2 YE

• ARS. WHO CAN MOVE

AL ONG PAT H NOW OR I N NE AR F UT URE ? ) CRE AT E BASE L I NE OF NUMBE R OF I NDI VI DUAL S I N I E SE RVI CE S AS OF AUG 1, 2019. SE T GOAL OF 10% I NCRE ASE OF RE F E RRAL S BY AUGUST 1, 2020. BE GI N DI SCUSSI NG T I ME L I NE S T O RE F E RRAL S F ROM VOC-HAB T O I E AT I SP ME E T I NGS I MME DI AT E L Y. NE W ASSE SSME NT T OOL T O BE I MPL E ME NT E D I N F UL L BY OCT OBE R 1ST , 2019. BE GI N USI NG NOW AND HONE / RE F I NE I T BE F ORE OCT OBE R 1, 2019. I NCRE ASE CARE E R PL ANNI NG

Co mple te d b y: 9/ 1/ 19- b ut o ng o ing

I nc re a se re fe rra ls fo r inte g ra te d e mplo yme nt Jill, Bra d

I DE AS GE NE RAT E D NE XT F UNDRAI SE R I S A SANT A 5K RUN- WI T H HOME T OWN CHRI ST MAS T O DRAW MORE PE OPL E SPONSORS, PART NE RS

Co mple te d b y: 9/ 15/ 19

De te rmine pa rtic ipa tio n & e ng a g e me nt fundra ising ve nture s Bra d, Jill, Ama nda P, Be th

AMANDA P HOW?

• 1. DE

T E RMI NE WHAT DAT A I S I MPORT ANT AND WHAT T HE ME ASURE OF SUCCE SS/ I MPROVE ME NT S WI L L L OOK L I K E

• 2. T

RACK DAT A

• 3. ANAL

YZE DAT A F OR SE L E CT E D T I ME ADJUST PROGRAM SE RVI CE DE L I VE RY AS NE E DE D.

• T

ra c k & a na lyze da ta to ma ke da ta drive n de c isio ns tha t impro ve o utc o me s & suc c e ss

• Use da ta to ma ke

de c isio ns b a se d o n fa c ts to c o urse c o rre c t a s ne c e ssa ry

• Numb e r o f

individua ls wo rking

• Inc re a se in numb e r
• f individua ls

e ng a g e d in the c o mmunity

• Inc re a se in % o f time

e ng a g e d in c o mmunity

• Inc re a se in

e mplo ye e re te ntio n

Co mple te d b y July 1, 2020

DE MO DAT A SYST E MS T HAT PROVI DE I NT E GRAT E D SOL UT I ONS F OR DOC, RE PORT I NG, COMMUNI CAT I ON NE E DS (SE T WORK S, T HE RAP) CAN BRI T T CO BE USE D MORE E F F I CI E NT L Y?

Co mple te d/ re a dy no la te r tha n: 12/ 31/ 19, c o lle c tio n to b e g in 1/ 1/ 20

De te rmine wha t da ta is impo rta nt to c o lle c t, wha t me a sure me nt fo r suc c e ss/ All, Ama na P Bra d impro ve me nts will lo o k like

• All Supe rviso rs (Ama nd a P, Je ss, Jill, Me g a n & Ama nd a A) T

ra c k numb e r o f re fe rra ls a nd whic h c o unty the y c a me fro m o r wha t se rvic e the y c a me fro m within CAG

• Id e ntify who is o n wha t ste p c urre ntly
• Ama nd a P – id e ntify ho w ma ny HPC a sso c ia te s ha ve c o mmunity e mplo yme nt Outc o me s & ho w ma ny o f tho se a re a c tive in

HPC/ c o mmunity a c tivitie s

• Je ss & Jill – T

ra c k numb e r o f ho urs c o mmunity b a se d se rvic e s a re b e ing pro vid e d vs fa c ility b a se d b y a sso c ia te a nd b y d a te o f whe n the y sta rte d (ho w lo ng fro m sta rt d a te to e ng a g e me nt)

• Ama nd a A – T

ra c k time o f re fe rra l to time o f pla c e me nt a nd ho w lo ng e a c h ste p to o k. Inc lud e o ve ra ll time b e twe e n re fe rra l a nd c a se c lo se d , pre fe re nc e s, skills

• Je ss & Jill – ho w lo ng d id it ta ke to g e t fro m o ne ste p to a no the r o n PT

E

• Me g a n & Ama nd a A – wha t is the suc c e ss ra te in Co mmunity E

mplo yme nt

• Me g a n – a ve ra g e o f a sso c ia te s e mplo ye d d o ing so me thing the y fo und d uring Disc o ve ry/ c a re e r pla nning pro c e ss
• Je ss – id e ntify c o mmunity b a se d vs b ring ing the c o mmunity in (ho w ma ny hrs./ mo . d o we ha ve pe o ple c o me in fro m c o mmunity a nd

ho w ma ny pe o ple c o me in)

• Je ss – tra c k re stro o m/ me d ic a tio n time s, id e ntify e ffe c ts o n c o mmunity b a se d se rvic e s & ho w to impro ve
• Je ss – E

ng a g e d inte re st in the c o mmunity & se rvic e type e x. E mplo yme nt re la te d , se nso ry o r a c tivity

• Jill- ho w lo ng it ta ke s to g e t fro m vo c / ha b o r g ro up e mplo yme nt to b e ing re a d y fo r c o mmunity e mplo yme nt

Ma ny o f the se c a n a nd sho uld b e o n the sa me d o c ume nt. Re me mb e r to se t it up to g e t o ng o ing a ve ra g e s thro ug ho ut the ye a r

ADDI T I ONAL DAT A COL L E CT I ON HAS BE GUN ANAL YZE I N 2-3 MONT HS F OR CHANGE S

No la te r tha n: 1/ 1/ 20

Be g in tra c king da ta Ama nda P, Ma na g e rs, Supe rviso rs

Co mple te d b y: 4/ 1/ 20

Ana lyze da ta fo r se le c te d time pe rio d Ama nda P, Ma na g e rs, Supe rviso rs

Co mple te d b y: 7/ 1/ 20

Adjust pro g ra m se rvic e de live ry a s ne e de d Ama nda P, Ma na g e rs/ Supe rviso rs

JI L L HOW?

• 1. SE

T ME E T I NG WI T H L OCAL MANUF ACT URI NG & SE RVI CE F I RMS T O I D SPE CI F I C SK I L L S NE E DE D OR HI GH DE MAND JOBS AND WHO T HE Y WI L L RE CRUI T E MPL OYE E S F ROM

• 2. DE

VE L OP MARK E T I NG PL AN F OR RE CRUI T ME NT F I RMS & SE T ME E T I NGS (T E MP AGE NCI E S, VR, ONE ST OPS)

• 3. RE

SE ARCH I F WI OA F UNDS CAN BE USE D T O T RAI N SOME JOB SE E K E RS

• 4. DE

VE L OP CURRI CUL UM F OR CARE E R PRE P (RE SUME WRI T I NG, I NT E RVI E WI NG, SOF T SK I L L S F OR WORK PL ACE , F I NANCI AL L I T E RACY)

• T

urn GBS into a c a re e r a c a de my

• GBS will b e I

D’ s b y the c o mmunity a s a wo rkfo rc e pre pa re dne ss so lutio n/ pa rtne r a nd will pro vide a dditio na l re ve nue s to o ffse t po te ntia l a dditio na l c o sts o f full inte g ra tio n se rvic e mo de l

• I

nc re a se in pa rtne rships

• I

nc re a se in re ve nue

• I

nc re a se in mo ve me nt a lo ng pa th to e mplo yme nt

Co mple te d b y Ja nua ry 1, 2021

ST RONG PART NE RS CAN HE L P L E AD

Co mple te d b y: 5/ 1/ 20

 Se t me e ting s with ma nufa c turing & se rvic e c o mpa nie s to Crysta l, Ama nda A, Me g a n, Bra d

I D wha t spe c ific skills a re ne e de d fo r hig h de ma nd jo b s& who the y re c ruit e mplo ye e s fro m

Co mple te d b y: 6/ 1/ 20

De ve lo p ma rke ting pla n fo r re c ruitme nt firms & se t me e ting s (te mp Be th, Bra d, Je nn a g e nc ie s, One Sto ps, VR)

Co mple te d b y :4/ 1/ 2020

Re se a rc h if WI OA funds c a n b e use d to tra in so me jo b se e ke rs Ama nda A, Be th, Je nn

BE GI N T RACK I NG WAGE S/ HOURS NOW! SE T MORE PE RMANE NT SCHE DUL E S F OR VOC HAB PROGRAM & E NCL AVE S T HATMI RROR T YPI CAL WORK SCHE DUL E S NOW! RE SUME WRI T I NG I NT E RVI E W SK I L L S SOF T SK I L L S NE CE SSARY F OR WORK PL ACE F I NANCI AL L I T E RACY E DUCAT I ONAL APPRE NT I CE SHI PS NOT E MPL OYE R AND PROVI DE R: POT E NT I AL T O HI RE I NDI VI DUAL S DI RE CT L Y AS PRODUCT I ON SUPPORT

• NO VOC/ HAB

E VAL UAT E SPACE WHE RE BE ST L E ADS T O WI L L HE L P DE T E RMI NE ADDI T I ONAL SPACE AND POPUL AT I ONS WE CAN SE RVE

Co mple te d b y: 7/ 1/ 20

De ve lo p c urric ulum fo r c a re e r pre p Ama nda A, Jill, Me g a n