Building Value In A Digital Age Paul Carton Head of Digital - - PowerPoint PPT Presentation

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Building Value In A Digital Age Paul Carton Head of Digital - - PowerPoint PPT Presentation

May 12, 2023 137 likes •379 views

Building Value In A Digital Age Paul Carton Head of Digital Vodafone Ireland Irish Consumer Spending Online 60% 8% 850,00 Of This Spend Leaves Of GDP By 2020 Ireland 0 An Hour Spend Online

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Building Value In A Digital Age

Paul Carton Head of Digital Vodafone Ireland

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Irish Consumer Spending Online

http://www.irishtimes.com/business/economy/irish- consumers-spend-850-000-an-hour-online-report- finds-1.2667357

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60%

Of This Spend Leaves Ireland

8%

Of GDP By 2020

€850,00

An Hour Spend Online

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The End Of Channel Mentality

Consumers Are Moving On…Are We Keeping Up?

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The New Reality Of Purchasing & Fulfilment

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Consumer 3.0-Rules Of Engagement

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Don’t Make Me Work Don’t Act Like You Don’t Know Me Don’t Make Me Wait

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Consumer 3.0-Rules Of Engagement

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Don’t Make Me Wait

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Consumer 3.0-Rules Of Engagement

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Don’t Make Me Work

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Don’t Act Like You Don’t Know Me

Consumer 3.0-Rules Of Engagement

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How Can We Respond?

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Build Customer First Processes

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Break Down The Silos And Foster Collaboration

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Integrate & Build Platforms Which Allow For Agility

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Thank you

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