SLIDE 1 BUILDING A HIGH PERFORMING TEAM
@patkua
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SLIDE 4 tiny.cc/retros tiny.cc/twtl
#architect #developer #leader #coach #lifelong-learner #author #facilitator #speaker
@patkua
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How to build one What it looks like
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How to build one What it looks like
SLIDE 7 Conflict Meaning Shared Goal Leadership
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Shared Goal
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Group Team
vs.
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Group Team
vs.
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Group Team
vs.
SLIDE 12 TIP
Align individual metrics
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Shared Goal
SLIDE 14 Conflict Meaning Shared Goal Leadership
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Meaning
SLIDE 17 BA Dev Dev Dev Dev QA
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4 years later…
SLIDE 19 Dev
Best team and project ever
P.S. 1 MINOR PRODUCTION BUG REPORTED
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Meaning
SLIDE 21 Conflict Meaning Shared Goal Leadership
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Conflict
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healthy discussion avoiding win-lose getting personal win-win different solutions time to listen contempt
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TIP
Collaborate and mediate Don’t avoid
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Conflict
SLIDE 26 Conflict Meaning Shared Goal Leadership
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Leadership
(not just leaders)
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TIP
Everyone can be a leader in their own way
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Leadership
(not just leaders)
SLIDE 30 Conflict Meaning Shared Goal Leadership
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How to build one What it looks like
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How to build one What it looks like
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INTERLUDE
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Quick-start guide to Systems Thinking
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A system is…
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A system is… a set of individual agents
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A system is… that are connected
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Systems… have emergent behaviour are unpredictable are dynamic have non-linear characteristics
SLIDE 38 Systems… Conway’s Game of Life
(Glider)
SLIDE 39 Systems… Conway’s Game of Life
(Copperhead C/10 Spaceship)
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INTERLUDE
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Quick-start guide to Systems Thinking
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Sound familiar?
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A team is… a set of individuals
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A team is… a set of individuals
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A team is… a set of individuals who work together
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A team is… a set of individuals who work together
No two teams are the same
(unpredictable)
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A team is… a set of individuals who work together
“High performing” is a team property
(emergent behaviour)
SLIDE 47 A team is… a set of individuals who work together
“High performing” is
(dynamic)
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A team is… a set of individuals who work together
A team can quickly change states
(non-linear characteritsics)
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Emergent behaviour of a team is a product of the interactions
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The quality of those interactions matter
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DO!
Invest in collaboration skills
SLIDE 52 Try
FEEDBACK WAYS OF WORKING RETROSPECTIVES
SLIDE 53 WAYS OF WORKING
set expectations share what is important for individuals establish boundaries build on common ground
SLIDE 54 Try
FEEDBACK WAYS OF WORKING RETROSPECTIVES
SLIDE 55 RETROSPECTIVES
safe environment continuous improvement experiment with change small steps
SLIDE 56 Try
FEEDBACK WAYS OF WORKING RETROSPECTIVES
SLIDE 57 FEEDBACK
peer-to-peer more frequently strengthen confidence + have more impact share perceptions
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DO!
Look for different DNA
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SLIDE 61 Power of diversity
Strengthsfinder Belbin DISC Moving Motivators
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Power of diversity
Appreciating differences Exploring contexts where traits are useful Identifying team gaps Sharing
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Power of diversity
They aren’t ill-intentioned. It’s how they approach problems.
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DO!
Encourage leadership at all levels
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How can we have more impact?
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How to build one What it looks like
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How to build one What it looks like YOUR TURN
SLIDE 70 Recommended Reading http://amzn.to/2dRTpbZ http://amzn.to/2aS42u1 http://amzn.to/2ed0aiU
SLIDE 71 @patkua
THANK YOU
BUILDING A HIGH PERFORMANCE TEAM