Bounce Back Early Alert and Follow-up Program Queens University in - - PowerPoint PPT Presentation

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Bounce Back Early Alert and Follow-up Program Queens University in - - PowerPoint PPT Presentation

Bounce Back Early Alert and Follow-up Program Queens University in Kingston, Canada Arig al Shaibah, Assistant Dean of Student Affairs, Ph.D. Session Outline Case for Early Alert Assessment Program Early Alert on your and Questions


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Bounce Back

Early Alert and Follow-up Program

Queen‟s University in Kingston, Canada Arig al Shaibah, Assistant Dean of Student Affairs, Ph.D.

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Session Outline

Case for Early Alert Program Program Overview Early Alert

  • n your

Campus Assessment and Findings Questions

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Queen‟s Context

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The Case for an Early Alert Program

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Principal‟s Commission on MH

University-age highest risk for mental health problems NCHA (2013) undergraduate results

  • MH and academic success

31% 21% 13%

0% 5% 10% 15% 20% 25% 30% 35%

Stress Anxiety and sleep difficulties Depression

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Lack of Preparedness/Confidence

Evidenced in…

  • Self-reported feedback on orientation and transition surveys
  • High rates of participation in summer orientation day
  • Interest in fall First Year Seminar transition program
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Purpose

To support the persistence and progression

  • f first year students while protecting the

quality of their student experience by: 1. Identifying first year students at risk academically and reaching out to provide early intervention 2. Identifying and responding to personal/mental health issues affecting student engagement and academic success

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Intervention Model

Effective retention programs are intrusive and intentional Bounce Back

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Program Concept and Support

Based on University of Guelph model

– Carleton University also adapted Guelph model

Donor supported in first two years

– Jack Project major sponsor

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Academic and MH Risk Distress/Mental Illness Academic Risk BOUNCE BACK INTERVENTION

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Early Alert…hmm m?

Considering Early Alert Program

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Program Overview

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Key Program Elements

  • Peer-centered approach
  • Professional staff leadership
  • Two periods of intake (fall/winter)
  • Centralized (DSA/SASS) with cross-campus collaboration
  • Focus on academic support + identifying/referring for MH
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Bounce Back Facilitators (BBFs)

The Team

  • 40+ student staff
  • Minimum 3rd year
  • Experience “bouncing back”
  • 24hrs of training

Peer-Based Academic Support

  • 1st year UG students
  • All disciplines
  • “At risk” academically
  • 1:1 weekly meetings

Anna, BBF MA „15

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Senior BBFs

April, BBF BEd „15

Two-tiered structure

  • Additional 6hrs training
  • Leadership
  • Group facilitation
  • Lead team meetings
  • Program promotion
  • Program Outreach
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BBF Supervision & Support

Buck, BBF Rugby player BA „15

Professional Network:

  • Program Coordinator
  • Senior Learning Strategist
  • Imbedded Outreach Counsellors
  • Faculty/School Academic Liaisons
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BBF Training Components

Mentoring Relationships Learning Strategies

(getting unstuck)

Physical & Mental Health Campus Resources

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eRezLife – BBF Mentoring Logs

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Early Alert on your Campus

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What do your interventions with academically “at-risk” students look like? How is student participation/uptake maximized?

Early Alert Program Models?

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Assessment and Findings

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Assessment Plan and Tools

Participant Intake Survey Study Skills and Habits Questionnaire eRezLife BBF Mentor Logs *Analysis of Grades (GPA) and Retention Rates *Post-Program Evaluations

*Contrasted with eligible non-participants

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Eligibility and Implementation

ARTS & SCIENCE

  • GPA < 1.6
  • Mentors - 25
  • Senior Mentors - 5
  • Intake - Winter

ENGINEERING

  • GPA < 1.6
  • Mentors - 6
  • Intake – Fall & Winter

NURSING

  • GPA < 1.6
  • Mentors - 6
  • Intake – Fall & Winter

COMMERCE

  • GPA < 1.6 or 1 failed

course

  • Mentors - 6
  • Intake – Fall & Winter
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Profile of Eligible Students

Arts & Science – Pilot Year

2649 Students 68% F 32% M Queen’s First Year ArtSci Cohort

2013-2014

Bounce Back Pilot Year

2013-2014

6% 2% 92%

First Generation Aboriginal Non-Aboriginal/Non-First Generation Student Cohort

262 Eligible 75% F 25% M

17% 1% 82%

First Generation Aboriginal Non-Aboriginal/Non-First Generation Student Cohort

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4 in 10 eligible students

  • pted in

Uptake

Arts & Science – Pilot Year

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Findings – Change in GPA

Arts & Science Pilot Year

0.2 0.4 0.6 0.8 1 1.2 1.4 Participants Eligible Non-Participants 1.08 0.99 1.40 1.20 Mid-year Year-end

*Statistically significant

+0.21 +0.32

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Findings – Retention Rate

Arts & Science Pilot Year

66.3% 55.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% Participants Eligible Non-Participants

+11.3%

*Statistically significant

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Self-Reported Post-Program Results Pilot Year

Greater…

  • levels of resilience, awareness of resources and supports
  • willingness to use resources and supports
  • ability to manage their mental health

More…

  • belief they could be successful at university
  • satisfaction with their university life/experience
  • frequent use of learning strategies services, academic

advising, and writing Considerably more…

  • confidence in writing winter term exams and papers
  • satisfaction with their winter term grades
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Year 2 Preliminary Data

Nursing, Engineering, Commerce

Nursing

  • Fall – 21 (57%)
  • Winter – 14 (TBD)
  • Academic Advising
  • Tutoring

Engineering

  • Fall – 69 (23%)
  • Winter – 24 (TBD)
  • J-Section

Commerce

  • Fall – 65 (0)*
  • Winter – 28 (TBD)
  • Academic Advising
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Enablers/Successes

  • 1. Relationships with Faculties/Schools
  • 2. Relationships with peer student groups
  • 3. Mentors who have „bounced back‟
  • 4. Peer-to-peer promotion

Challenges/Issues

  • 1. Uptake from most „at-risk‟ students

Lessons Learned (Year 1)

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Enablers/Successes

  • 1. Individualized outreach from mentors to

most “at-risk” students (< 0.7) Challenges/Issues

  • 1. Early alert for fall mid-term
  • 2. Intensive nature of COMM/ENG/NURS
  • 3. ENG – ↑ incidence of mental health issues
  • 4. ArtSci – ↑ number of international students

Lessons Learning (Year 2) Challenges

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Three things you learned Two things you want to explore further One thing you want to do

Questions and Next Steps

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Arig al Shaibah arig.alshaibah@queensu.ca Cassandra Eberhardt cassandra.eberhardt@queensu.ca

Contacts