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Billing Ove rdue a nd Re pla c e me nt F ine s/ F e e s in I L - PowerPoint PPT Presentation

Billing Ove rdue a nd Re pla c e me nt F ine s/ F e e s in I L L ia d Sub title : this se e ms po ssib le , b ut is it re a lly do a b le ? Be n Ho g b e n Sa ra h Sha nk I tha c a Co lle g e L ib ra ry Disc la ime rs : YMMV


  1. Billing Ove rdue a nd Re pla c e me nt F ine s/ F e e s in I L L ia d Sub title : this se e ms po ssib le , b ut is it re a lly do a b le ? Be n Ho g b e n Sa ra h Sha nk I tha c a Co lle g e L ib ra ry

  2. Disc la ime rs : YMMV • We imple me nte d this pro c e ss a little o ve r a ye a r a g o – Unlike c o mpute rs, my me mo ry sta ys a b o ut the sa me . • Wha t we imple me nte d c a n’ t b e do ne . So , it re q uire d so me “c re a tive ” mo dific a tio ns/ pro g ra mming – it’ s no t pe rfe c t, b ut it (kinda ) wo rks.

  3. I L L ia d a t I tha c a Co lle g e • Se lf-ho ste d • DBA wo rks in I T S (no t the lib ra ry) • Running I L L ia d 8.4 whe n imple me nte d

  4. I L L Ove rdue Cha rg e s $5.00 pe r da y; $50 ma ximum – stude nts • $10 pro c e ssing fe e fo r a missing b o o k-stra p • Re pla c e me nt c o st a s b ille d b y the le nding lib ra ry •

  5. Using the I L S to Cha rg e F ine s/ F e e s Pr os: • Onc e the c ha rg e s a re a dde d, the syste m will se nd a uto ma te d no tic e s e ve ry we e k. • Ove rdue fine s/ fe e s re ma in pa rt o f the use rs histo ry until the ir re c o rds a re purg e d. • One syste m fo r sta ff/ stude nt e mplo ye e s to lo o k up fine s/ fe e s. Cons: • Adding fine s/ fe e s to the I L S is a ma nua l pro c e ss. I L L ite ms must b e c he c ke d o ut thro ug h the I L S b y c re a ting te mp b ib re c o rds. • Using two syste ms to ma na g e I L L a nd fine s/ fe e s. • Use rs mig ht no t e xpe c t I L L fine s to b e pa rt o f the I L S.

  6. Se tting up a c c o unts re q uire d two se pa ra te a c tio ns: • Ne w use rs who re g iste r ne e d a n “a uto ma tic ” a c c o unt c re a te d • Pa tro ns with e xisting a c c o unts ne e d a b illing a c c o unt c re a te d – T his c a n b e do ne o ne a t a time , o r….

  7. Sc ripts, Custo miza tio n, a nd (Ya wn…)Ge tting the Pro c e ss in Pla c e • E ve ry pa tro n must ha ve a n a c c o unt a t the time b illing is a c tiva te d – e ve n if the re a re no pla ns to e ve r b ill the m – T he “a c c ount” c a n b e te xt, numb e rs o r b o th I f the y do n’ t ha ve a n a c c o unt, a nd yo u wo uld like to se t o ne up fo r a ll pa tro ns, the n….

  8. Use rs Who Are Alre a dy Re g iste re d DE CL ARE @ use rna me nva rc ha r(50), T his sc r ipt o nly affe c ts ne w r e que sts • @ inte rna lno flo a t; and no t r e que sts alr e ady in the syste m. DE CL ARE use r_c urso r CURSOR F OR • SE L E CT distinc t use rna me fro m Use rs • WHE RE use rna me no t in (se le c t • distinc t Use rna me fro m Use rAc c o untsL ink) a nd use rna me no t in • ('Unma tc he d','L e nding ') ORDE R BY Use rna me ; e tc …. •

  9. And the n, Se t Use rs to E xe mpt- Se ts use rs to “E xe mpt” so tha t b illing do e sn’ t c o me up upo n c he c k-in use I L L Da ta (da ta b a se na me ) upda te Use rs se t Billing Ca te g o ry = 'E xe mpt'

  10. Ne w Use rs Re g iste ring fo r the F irst T ime Ne e d a De fa ult Ac c o unt

  11. One Mo re Ste p Whe n a pa tro n re g iste rs, the y a re a uto ma tic a lly ta ke n to the E ditAc c o untI nfo rma tio n sc re e n, whic h mig ht b e c o nfusing . I nste a d o f se e ing the ir a c c o unt info rma tio n, yo u c a n hide the a c c o unt info rma tio n te xt, a nd inc lude a T ing me ssa g e . hank You F or Re giste r

  12. Hiding the Ac c o unt I nfo rma tio n <!--tr> </ tr-->

  13. Additio na l Billing Ca te g o rie s – in the Custo miza tio n Ma na g e r

  14. T he a dditiona l c ha rg e s now a ppe a r in the c lie nt

  15. A fine / fe e o f $5 ha s b e e n a dde d to yo ur inte rlib ra ry lo a n a c c o unt fo r a n o ve rdue ite m: itle : Ho w to Cha rg e Ove rdue F ine s in I L L ia d/ L oan T : Ho g b e n, Be n L oan Author N: 18475 T Was due : 5/ 15/ 2014 a nd re turne d: 5/ 16/ 2014. Ove rdue fine s fo r stude nts a re $5 a da y with a ma ximum fine o f $50. T he re is a $10 pro c e ssing fe e if the b o o k stra p is no t re turne d with the b o o k. Bo o k stra ps c o nta in impo rta nt do c ume nta tio n tha t is ne e de d to pro c e ss a nd re turn I L L ma te ria ls to the le nding lib ra rie s. Afte r a n ite m is 14 da ys o ve rdue , it will b e upda te d a s "lo st" in the lib ra ry syste m. Pa tro ns will b e c ha rg e d fo r the re pla c e me nt c o st o f the ir ite ms(s) a s de te rmine d b y the le nding lib ra ry a nd the ir I L L privile g e s will b e b lo c ke d until the ite m ha s b e e n re turne d, o r the re pla c e me nt c o st pa id. F ine s/ fe e s ma y b e pa id b y c he c k, mo ne y o rde r, o r I D E xpre ss a t the Circ ula tio n De sk, o r in c a sh a t the Ca shie ring windo w lo c a te d a t 328 Ca mpus Ce nte r. All c ha rg e s no t pa id within 30 da ys o f the da te a c c rue d will b e fo rwa rde d to o the r I tha c a Co lle g e o ffic e s fo r c o lle c tio n. Stude nt a c c o unts will b e se nt to the Offic e o f Stude nt F ina nc ia l Se rvic e s fo r c o lle c tio n.

  16. I n Summa ry Run a sc ript o n the se rve r to c re a te a n a c c o unt fo r a ll use rs Run a no the r sc ript so tha t a ll use rs a re se t to "E xe mpt" Ne w use rs ne e d to ha ve a n a c c o unt a uto ma tic a lly c re a te d upo n re g istra tio n - Custo miza tio n Ma na g e r E dit the E ditAc c o untI nfo rma tio n pa g e , so the y do n't se e a c c o unt info rma tio n Hide the ir a c c o unt info rma tio n o n the b o o k/ a rtic le pa g e s Add a dditio na l b illing c a te g o rie s in the Custo miza tio n Ma na g e r Cre a te a c usto m e -ma il te mpla te

  17. Wish L ist for F utur e Re le ase s • Billing b y pa tro n type , i.e . stude nt a nd no t fa c ulty – One c lic k func tio na lity • I nte g ra te the b illing mo dule with the c lie nt; no t two se pa ra te pro g ra ms • Pro vide a b illing histo ry fo r the pa tro n within the use r’ s a c c o unt

  18. A Spe c ia l T ha nk Yo u T o : Anne Ma rie L yo ns, ML I S – Atla s Sa ra h Sha nk – Bo rro wing Co o rdina to r, I tha c a Co lle g e

  19. T ha nk yo u fo r liste ning – No w, the sta ff pe rspe c tive b ho g b e n@ I tha c a .e du (Yo u c a n a lso find me a t twitte r, F a c e b o o k, L inke din, a nd o c c a sio na lly, Dunkin Do nuts)

  20. I llia d Billing fo r Bo rro wing Sta ff Pe rspe c tive

  21. Pa tro ns wo uld fina lly b e a b le to se e wha t I L L ite m the y we re b e ing c ha rg e d • fo r! Will b e e a sie r to tra c k I L L fine s/ fe e s • Still a ma nua l pro c e ss, b ut with fe we r syste m c ro sso ve rs; No mo re typing lo ng • title s into Vo ya g e r

  22. E rro r—Ac c o unt Missing ? K ind o f a BI G DE AL … T he b illing mo dule fo r b o rro wing impa c ts a ll b o rro wing pro c e sse s…o rde ring , Re c e iving , E le c tro nic De live ry

  23. Ste p one : Clo se re q ue st a nd o pe n pa tro n’ s a c c o unt Ste p two: c re a te a n a c c o unt fo r the pa tro n e e : Cha ng e the ir Ste p thr b illing c a te g o ry to E xe mpt. : RE F RE SH Ste p F our ive : Ope n re q ue st Ste p F c ho o se a c c o unt info rma tio n. Pro c e ss a s no rma l.

  24. Sc ripts we re run to c re a te a c c o unts fo r e ve ry pa tro n & se t the m a ll to e xe mpt. We we re e ve n a b le to ha ve I llia d c ho o se the c o rre c t a c c o unt fro m re q ue st c re a tio n to a vo id so me o f the te dium. YE S!!

  25. aduate s: F ine s/ Re pla c e me nts/ Da ma g e Co sts Stude nts/ Gr $5/ da y fo r o ve rdue fine s (Ma x $50) • Ma ximum fine is a dde d whe n b o o k is 10 da ys o ve rdue • $10 missing b o o kstra p fe e • Re pla c e me nt/ Da ma g e Cha rg e s de te rmine d b y le nding lib ra ry • Afte r 30 da ys o f no n-pa yme nt fine s a re se nt to stude nt a c c o unts. • ac ulty/ Staff: Re pla c e me nt/ Da ma g e Co sts o nly F De te rmine d b y L e nding institutio n • Afte r 30 da ys o f no n-pa yme nt fe e s a re se nt to c o lle c tio ns •

  26. Pa tro n Pa tro n L ib ra ry Se nds Re q ue sts/ Pa tro n K e e ps b o o k Co urte sy Re c e ive s Re ne ws b e yo nd No tic e Bo o ks… due da te But, I ne e d this until the e nd o f the se me ste r!? !

  27. Stra p is I te m Pa tro n I te m is Sta mpe d c he c ke d in finally pla c e d o n with re turn using I llia d re turns re turn c a rt da te We b Circ b o o k

  28. Re trie ve Co mpa re Ma rk fine s Pre p b o o ks re turne d with Re turn o n stra ps fo r re turn b o o ks Que ue

  29. Cho o se type o f fe e I n I llia d… Clic k Ope n Add b illing re q ue st Amo unt Add Billing No te s Re c a lc ula te / Cha rg e

  30. Se nd E -ma il E ma il te mpla te : T e lls wha t the fine / fe e is fo r, ho w muc h, a nd ho w to pa y it. I t a lso e xpla ins o ur po lic y.

  31. No w… in Billing Ma na g e r… L o g in to Clic k: Clic k: Billing Bo rro wing Ge ne ra te Ma na g e r I nvo ic e s

  32. Within Billing Ma na g e r… Ro ute : Pa yme nt Se a rc h fo r Ma rk I te m Re q ue st Re c e ive d I nvo ic e Pa id F inishe d!

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