Beyond the Numbers March 10, 2013 Worksystems, Inc. is an equal - - PowerPoint PPT Presentation

Worksystems, Inc. is an equal opportunity employer/program. Auxiliary aids and services available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711. This program financed in whole or in part with funds provided by the U.S. Department of Labor.

The Integration Odyssey: Beyond the Numbers

March 10, 2013

This is Oregon

• 33rd State - February 14, 1859
• 27th Most Populous - 3,899,353
• 1.2% of US Population
• Birth Place of Ginger Rogers

State Motto…

“She flies with her own wings”

In 2011, Oregon had…

• 254,121 WIA Dislocated Worker participants
• 2nd Highest in the Nation (22.4% of all DW

Enrollments)

In 2011, Oregon had…

• 77,143 DW Placements
• 2nd Highest in the Nation (18% of all DW

Placements)

In 2011, Oregon had…

• $952,891,307 in 6 months earnings
• 2nd Highest in the Nation (16.2% of all DW

earnings)

A Tale of Two Models

Oregon Washington DW Customers 254,121 6,786 Placements 77,143 2,630 Earnings $952,891,307 $52,719,035 WIA Performance Negotiated Actual Negotiated Actual Entered Employment Rate 57% 52% 75% 75% Retention Rate 80% 81% 81% 86% Earnings $12,500 $13,436 $9,456 $14,152

The Integration Wave

Focus on Skills

Oregon Employment Department (OED) Agency & Community- Based Partners Workforce Investment Act (WIA)

State Integration Platform

• Public Agency Emphasis
• Universal Access
• Co-location
• Operational Convergence

Local Alignment

• Agency Partners
• Agency Customers
• CBOs

Alignment & Collaboration as a Solution for Very Disadvantaged Populations

Services Changed

PRE-INTEGRATION POST-INTEGRATION Narrow Set of Services for a Small Population Broad Menu of Services for a Large and Diverse Population Segmentation of Customer Base Targeted Services for Customers with High Needs A Few Players Deliver it All Multiple Partners Deliver in Different Ways

Role of Center and Staff Changed

PRE-INTEGRATION POST-INTEGRATION Case Management Service Planning Service Provision Coordination and Leadership Focus on WIA Outcomes Only Focus on Locally-designed Outputs and Outcomes that show the System is Working Progress through a Pre-determined Program Opportunity for Continuous Engagement based on Customer Choice

Customers Like the New System

“…What felt like a negative situation I came out feeling

positive due to the wonderful staff here. Thank you!” “I had no idea so many resources were available - beyond job search... wow!” “I have never been in a public office that was run so professionally!” “Being out of work is very hard on me and you all treated me well. Thank you.” “Kimberly was awesome. She went above and beyond and definitely saved me time and hassle in the future.”

Customers Report Getting What They Need

Four Point Scale indicating agreement/disagreement

• This workshop will help me prepare for my next

interview.

• I will use tools from this workshop to practice and

improve my interviewing skills.

• The workshop was well organized and flowed well.
• The information was presented in a clear and

engaging manner.

• The workshop instructor was knowledgeable and

helpful.

• The materials provided during the workshop are

useful.

• The activities during the workshop helped me learn

ways to improve my interviewing skills

3.50 3.55 3.60 3.65 3.70 3.75

Averaged Annual Score INTERVIEW WORKSHOP

Central East Southeast Beaverton-Hillsboro Tualatin

BENEFITS OF PROGRAM COSTS OF PROGRAM BENEFIT-COST RATIO ADULT

$8,845,000 $3,563,000 2.48

DISLOCATED WORKER

$79,668,000 $7,454,000 10.69

COMBINED ADULT AND DW

$88,513,000 $11,017,000 8.03

BENEFIT-COST ANALYSIS OF WIA PROGRAMS

Results

W W W. E C O N O M I C M O D E L I N G . C O M