The Integration Odyssey: Beyond the Numbers March 10, 2013 Worksystems, Inc. is an equal opportunity employer/program. Auxiliary aids and services available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711. This program financed in whole or in part with funds provided by the U.S. Department of Labor.
This is Oregon
33 rd State - February 14, 1859 27 th Most Populous - 3,899,353 1.2% of US Population Birth Place of Ginger Rogers
State Motto… “She flies with her own wings”
In 2011, Oregon had… 254,121 WIA Dislocated Worker participants 2 nd Highest in the Nation ( 22.4% of all DW Enrollments)
In 2011, Oregon had… 77,143 DW Placements 2 nd Highest in the Nation ( 18% of all DW Placements)
In 2011, Oregon had… $952,891,307 in 6 months earnings 2 nd Highest in the Nation ( 16.2% of all DW earnings)
A Tale of Two Models Oregon Washington DW Customers 254,121 6,786 Placements 77,143 2,630 Earnings $952,891,307 $52,719,035 WIA Performance Negotiated Actual Negotiated Actual Entered Employment Rate 57% 52% 75% 75% Retention Rate 80% 81% 81% 86% Earnings $12,500 $13,436 $9,456 $14,152
The Integration Wave
Focus on Skills
State Integration Platform • Public Agency Emphasis • Universal Access Oregon • Operational Convergence Workforce Employment • Investment Co-location Department Act (WIA) (OED) Local Alignment • Agency Partners Agency & • Agency Customers Community- Based Partners • CBOs
Alignment & Collaboration as a Solution for Very Disadvantaged Populations
Services Changed PRE-INTEGRATION POST-INTEGRATION Narrow Set of Services for a Broad Menu of Services for a Small Population Large and Diverse Population Segmentation of Customer Base Targeted Services for Customers with High Needs A Few Players Deliver it All Multiple Partners Deliver in Different Ways
Role of Center and Staff Changed PRE-INTEGRATION POST-INTEGRATION Case Management Service Planning Service Provision Coordination and Leadership Focus on WIA Outcomes Only Focus on Locally-designed Outputs and Outcomes that show the System is Working Progress through a Opportunity for Continuous Pre-determined Program Engagement based on Customer Choice
Customers Like the New System “ …What felt like a negative situation I came out feeling positive due to the wonderful staff here. Thank you!” “I had no idea so many resources were available - beyond job search... wow!” “I have never been in a public office that was run so professionally!” “Being out of work is very hard on me and you all treated me well. Thank you.” “Kimberly was awesome. She went above and beyond and definitely saved me time and hassle in the future.”
Customers Report Getting What They Need INTERVIEW WORKSHOP Four Point Scale indicating agreement/disagreement 3.75 • This workshop will help me prepare for my next interview. 3.70 3.65 • I will use tools from this workshop to practice and improve my interviewing skills. 3.60 • The workshop was well organized and flowed well. 3.55 3.50 • The information was presented in a clear and Averaged Annual Score engaging manner. Central East Southeast Beaverton-Hillsboro Tualatin • The workshop instructor was knowledgeable and helpful. • The materials provided during the workshop are useful. • The activities during the workshop helped me learn ways to improve my interviewing skills
BENEFIT-COST ANALYSIS OF WIA W W W. E C O N O M I C M O D E L I N G . C O M PROGRAMS Results COSTS OF BENEFIT-COST BENEFITS OF PROGRAM PROGRAM RATIO $8,845,000 $3,563,000 2.48 ADULT DISLOCATED $79,668,000 $7,454,000 10.69 WORKER $88,513,000 $11,017,000 8.03 COMBINED ADULT AND DW
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