Best Practices In Workforce Engagement and Development Linda - - PowerPoint PPT Presentation

Best Practices In Workforce Engagement and Development

Linda Boyer-Owens Associate Vice Chancellor for Human Resources and Organizational Development

• Dr. Ric Baser

President, Northwest Vista College

Vision

Alamo Colleges will be the best in the nation in Student Success and Performance Excellence

Mission

Empowering our diverse communities for success.

Values

Data-Informed Community-Engaged Collaboration Students First Can-Do Spirit Respect For All

THE ALAMO COLLEGES FAMILY

Board Policy B.9.1

THE ALAMO WAY

Student Success Principle-Centered Leadership Performance Excellence Board Policy B.9.1

FULL-TIME 786 - Faculty 1772 - Staff/Admin Total - 2558 PART-TIME 1008 - Faculty 1433 - Staff/Work-Study Total - 2441 GENDER 58% - Female 42% - Male RACE/ETHNICITY 53.5% - Hispanic 31.5% - White 9% - African- American 2% - Asian 4% - Other

Employee Profile

Workforce Engagement & Results:

Planning & Aligning Strategy

Talent System:

Integrated Employee Life Cycle

• Recruit
• Onboard
• Learn & Develop
• Connect
• Performance

Our Journey In The Employee Life Cycle In TMS

2013 Learning Management System Capacity to track learning hours and have data 2014 Onboarding Ability to hire and

• nboard

2015 Recruiting & Connect Reach out using several job boards to look for talent 2016 Performance SMART Goals aligned to strategy and unit plans 2017 Competency Assessment & Development Plans Competencies to develop, strengthen or improve 2018 Performance Results Review goal progress, assess how well competencies were developed.

TALENT DEVELOPMENT

A LEADER IN EVERY SEAT

• Administrators Planning

Retreats

• College Conversations
• Faculty Development
• Leadership Development
• Supervisor Training
• Coaching For Results

FACULTY DEVELOPMENT

THE ESSENTIAL FACULTY COMPETENCIES

• Student Learning Assessment
• Diversity, Inclusion, and Equity
• Student-Centered Teaching and Learning

Strategies

• Promoting an Atmosphere of Academic

Growth and Success

• Learning Outcomes-Centered Practices
• Professionalism and Scholarship
• Technology and Systems Operations

Talent Build & Sustaining Results

• Every employee has

essential skills

• Coaches at every college
• Teams focused on the WIG
• Hardwired into practice

Discipline 1 Discipline 2 Discipline 4 Discipline 3

CREATE A CADENCE OF ACCOUNTABILITY FOCUS ON THE WILDLY IMPORTANT (WIG) ACT ON THE LEAD MEASURES KEEP A COMPELLING SCOREBOARD

Workforce Engagement & Results: Build Talent & Capability

• Engaging the workforce in performance management
• Best Practice process of establishing critical goals aligned to

strategy

• Selecting competencies aligned to values
• Development plans to build skill in order to perform
• Systems for Administrators, Faculty and Staff to show results

• 1. SMART Goals

Aligns efforts to Strategy – Alamo Way SMART Goal Wizard

• 2. Competencies

Aligns behaviors to our Values Competency Library

• 3. Development Plan

Develop for competencies needing to be improved, strengthened or established

AlamoTALENT Learning Resources

Plan Elements System Tools Purpose

Performance Management Elements

Northwest Vista College Engagement and Development

Vision of Northwest Vista College

To become responsible members of our world community, we create exemplary models for: Learning to Be... Learning to Work... Learning to Serve... Learning to Lead... Together.

Mis Missio ion o

• f N

Northwes est V Vis ista Co College

Northwest Vista College creates opportunities for success by offering quality academic, technical and life-long learning experiences to its diverse communities in a collaborative, student-centered, data-informed and shared leadership environment.

4DX at Northwest Vista College- Advising

WI WIG: Increase awareness of GPA requirements for transfer institutions from 0 to 576 students by December 10, 2018 Le Lead d Measure re: Each Business & Entrepreneurship (B&E) Certified Advisor will

• utreach to 10* first-year B&E students to inform them about important GPA

requirements for their designated transfer institution.

60 120 180 240 282 324 366 408 450 492 534 576

100 200 300 400 500 600 700

1 2 3 4 5 6 7 8 9 10 11 12

Number of Students Contacted Weeks

WIG: WIG: Increase awareness of GPA requirements for transfer Increase awareness of GPA requirements for transfer institutions from 0 to 576 students by December 10, 2018 institutions from 0 to 576 students by December 10, 2018

Lead Measure for Weeks 1-4: Each Certified Advisor will contact 10 students per week. Lead Measure for Weeks 5-12: Each Certified Advisor will contact 7 students per week.

4DX at Northwest Vista College- Advising

WI WIG: Increase enrollment in Math requisite for graduation with AA, AS, AAT, AAS (MATH 1314, 1332, 1442, 1325, 1351, 2414) and engineering courses requisite for AS for Engineering (ENGR 1201). Le Lead: Advise 5 students per faculty/staff per week though in-class or post class advising activity

4DX at Northwest Vista College- Faculty Advising

SMART Goals at Northwest Vista College

Aligns with Strategic Objective

Competencies Assessment at Northwest Vista College

Can Do Sprit Collaboration

Aligns with Shared Values:

RESULTS

6371 6371 7147 7147 9778 9778 12009 12009 12756 12756 1222 1222 1862 1862 1504 1504 1869 1869 1888 1888 2115 2115 1772 1772 500 1000 1500 2000 2500 2000 4000 6000 8000 10000 12000 F13 S14 F14 S15 F15 S16 F16 S17 S18

Semester

Degrees and Certificates # of 4DX Team Members

4DX DEVELOPMENT EFFECTIVENESS ON ACD WIG

Better

SMART GOALS

0 to 7,138

COMPETENCY ASSESSMENTS

1,658

DEVELOPMENT PLANS

1,455

Aligns efforts to Strategy – Alamo Way Aligns behaviors to

• ur Values

Develops competencies needing to be improved, strengthened or established

3.85 3.9 3.56 3.68 3.79 3.38 3 3.2 3.4 3.6 3.8 4 Students First Respect for All Collaboration

Leadership Reinforcement of Values

2014 2015 2016 2017 USA 3.94 3.4 3.83 3.82 3.3 3.67 1 1.5 2 2.5 3 3.5 4 Action Reflect Mission Decisions Guidance

Leadership Effectiveness in Creating Focus On Action

2014 2015 2016 2017 USA

Personal Assessment of the College Environment (PACE) Survey Results

OUR MOONSHOT

Measurement and Analysis Through an Equity Lens: ü Equality of Opportunity Project

• CLIMB Initiative

What’s Next… What’s Next…

PROVIDE A LIVING WAGE INCREASE EMPLOYMENT OF STUDENTS AND GRADUATES OF THE ALAMO COLLEGES DISTRICT ALIGN WORKFORCE WITH STUDENT PROFILE

Q & A Panel

• Dr. Veronica Garcia, President,

Northeast Lakeview College

• Dr. Robert Garza, President, Palo

Alto College Hope Galvan-McCall, Director of Organizational Development, Learning, and Talent Management

Thank you. Stay connected at alamo.edu/baldrige