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Best Practices In Workforce Engagement and Development Linda Boyer-Owens Associate Vice Chancellor for Human Resources and Organizational Development Dr. Ric Baser President, Northwest Vista College Vision Alamo Colleges will be the best in


  1. Best Practices In Workforce Engagement and Development Linda Boyer-Owens Associate Vice Chancellor for Human Resources and Organizational Development Dr. Ric Baser President, Northwest Vista College

  2. Vision Alamo Colleges will be the best in the nation in Student Success and Performance Excellence Mission Empowering our diverse communities for success. Values Students First Data-Informed Can-Do Spirit Community-Engaged Respect For All Collaboration

  3. THE ALAMO COLLEGES FAMILY

  4. THE ALAMO WAY Student Principle-Centered Performance Success Leadership Excellence Board Policy B.9.1 Board Policy B.9.1

  5. Employee Profile FULL-TIME GENDER 786 - Faculty 58% - Female 1772 - Staff/Admin 42% - Male Total - 2558 RACE/ETHNICITY PART-TIME 53.5% - Hispanic 1008 - Faculty 31.5% - White 1433 - Staff/Work-Study 9% - African- Total - 2441 American 2% - Asian 4% - Other

  6. Workforce Engagement & Results: Planning & Aligning Strategy

  7. Talent System: Integrated Employee Life Cycle • Recruit • Onboard • Learn & Develop • Connect • Performance

  8. Our Journey In The Employee Life Cycle In TMS Competency Learning Management Assessment & System Recruiting & Connect Development Plans Capacity to track Reach out using Competencies to learning hours and several job boards to develop, strengthen or have data look for talent improve 2013 2014 2015 2016 2017 2018 Onboarding Performance Performance Results Ability to hire and SMART Goals aligned Review goal progress, onboard to strategy and unit assess how well plans competencies were developed.

  9. TALENT DEVELOPMENT A LEADER IN EVERY SEAT • Administrators Planning Retreats • College Conversations • Faculty Development • Leadership Development • Supervisor Training • Coaching For Results

  10. FACULTY DEVELOPMENT THE ESSENTIAL FACULTY COMPETENCIES • Student Learning Assessment • Diversity, Inclusion, and Equity • Student-Centered Teaching and Learning Strategies • Promoting an Atmosphere of Academic Growth and Success • Learning Outcomes-Centered Practices • Professionalism and Scholarship • Technology and Systems Operations

  11. Talent Build & Sustaining Results • Every employee has essential skills • Coaches at every college Discipline 3 • Teams focused on the WIG KEEP A COMPELLING SCOREBOARD • Hardwired into practice Discipline 1 Discipline 2 Discipline 4 ACT ON CREATE A FOCUS ON THE LEAD CADENCE OF THE WILDLY MEASURES ACCOUNTABILITY IMPORTANT (WIG)

  12. Workforce Engagement & Results: Build Talent & Capability • Engaging the workforce in performance management • Best Practice process of establishing critical goals aligned to strategy • Selecting competencies aligned to values • Development plans to build skill in order to perform • Systems for Administrators, Faculty and Staff to show results

  13. Performance Management Elements Purpose Plan Elements System Tools Aligns efforts to 1. SMART Goals SMART Goal Wizard Strategy – Alamo Way Aligns behaviors to our 2. Competencies Competency Library Values Develop for competencies AlamoTALENT Learning 3. Development Plan needing to be improved, Resources strengthened or established

  14. Engagement Northwest and Vista College Development

  15. Vision of Northwest Vista College To become responsible members of our world community, we create exemplary models for: Learning to Be... Learning to Work... Learning to Serve... Learning to Lead... Together. Mis Missio ion o of N Northwes est V Vis ista Co College Northwest Vista College creates opportunities for success by offering quality academic, technical and life-long learning experiences to its diverse communities in a collaborative, student-centered, data-informed and shared leadership environment.

  16. 4DX at Northwest Vista College- Advising WI WIG : Increase awareness of GPA requirements for transfer institutions from 0 to 576 students by December 10, 2018 Le Lead d Measure re : Each Business & Entrepreneurship (B&E) Certified Advisor will outreach to 10* first-year B&E students to inform them about important GPA requirements for their designated transfer institution.

  17. 4DX at Northwest Vista College- Advising WIG: Increase awareness of GPA requirements for transfer WIG: Increase awareness of GPA requirements for transfer institutions from 0 to 576 students by December 10, 2018 institutions from 0 to 576 students by December 10, 2018 700 Number of Students Contacted 576 600 534 492 450 500 408 366 400 324 282 300 240 180 200 120 60 100 0 1 2 3 4 5 6 7 8 9 10 11 12 Weeks Lead Measure for Weeks 5-12: Lead Measure for Weeks 1-4: Each Certified Advisor will contact 7 students per week. Each Certified Advisor will contact 10 students per week.

  18. 4DX at Northwest Vista College- Faculty Advising WI WIG : Increase enrollment in Math requisite for graduation with AA, AS, AAT, AAS (MATH 1314, 1332, 1442, 1325, 1351, 2414) and engineering courses requisite for AS for Engineering (ENGR 1201). Le Lead : Advise 5 students per faculty/staff per week though in-class or post class advising activity

  19. SMART Goals at Northwest Vista College Aligns with Strategic Objective

  20. Competencies Assessment at Northwest Vista College Aligns with Shared Values: Can Do Sprit Collaboration

  21. RESULTS

  22. 4DX DEVELOPMENT EFFECTIVENESS ON ACD WIG 12009 12756 12756 Degrees and Certificates # of 4DX Team Members 2500 12009 12000 2115 2115 9778 9778 2000 10000 1862 1862 1869 1869 1888 1888 1772 1772 Better 8000 7147 7147 1500 1222 1222 6371 6371 1504 1504 6000 1000 4000 500 2000 0 0 F13 S14 F14 S15 F15 S16 F16 S17 S18 Semester

  23. Aligns efforts to SMART GOALS Strategy – Alamo 0 to 7,138 Way COMPETENCY ASSESSMENTS Aligns behaviors to our Values 1,658 DEVELOPMENT Develops competencies needing to be improved, PLANS strengthened or established 1,455

  24. Personal Assessment of the College Environment (PACE) Survey Results Leadership Reinforcement of Values Leadership Effectiveness in Creating Focus On Action 4 3.9 3.94 4 3.83 3.82 3.85 3.67 3.79 3.8 3.4 3.5 3.3 3.68 3.56 3 3.6 2.5 3.38 3.4 2 3.2 1.5 1 3 Action Reflect Mission Decisions Guidance Students First Respect for All Collaboration 2014 2015 2016 2017 USA 2014 2015 2016 2017 USA

  25. What’s Next… OUR MOONSHOT What’s Next… Measurement and PROVIDE A LIVING WAGE Analysis Through an INCREASE EMPLOYMENT OF STUDENTS Equity Lens: AND GRADUATES OF THE ALAMO ü Equality of Opportunity COLLEGES DISTRICT Project ALIGN WORKFORCE WITH STUDENT • CLIMB Initiative PROFILE

  26. Q & A Panel Dr. Veronica Garcia , President, Northeast Lakeview College Dr. Robert Garza , President, Palo Alto College Hope Galvan-McCall , Director of Organizational Development, Learning, and Talent Management

  27. Thank you. Stay connected at alamo.edu/baldrige

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