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Introductions
Anne Stefanyk Kanopi Studios Jessi Fischer Pantheon
Becoming a TPM The Dos and Donts of Technical Project Management - - PowerPoint PPT Presentation
Becoming a TPM The Dos and Donts of Technical Project Management - - PowerPoint PPT Presentation
Becoming a TPM The Dos and Donts of Technical Project Management #drupaltpm Introductions Jessi Fischer Anne Stefanyk Pantheon Kanopi Studios Definition of a Project Manager GATEKEEP BRIDGE EDUCATE ANTICIPATE Taming Two Lions How
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Definition
- f a
Project Manager
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BRIDGE GATEKEEP EDUCATE ANTICIPATE
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Taming Two Lions
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How To Care For... Clients Developers
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Clients
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Developers
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Technical Project Manager
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✤ Competent folks who worked up the technical ranks ✤ Became project leader though wit and skill ✤ Able to communicate clearly to the non-technical
Technical Project Manager
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Time <> Money <> Features
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Day in The Life of TPM
✤ Write a few status reports ✤ Compose a dozen emails, take more calls, chat on slack, send more emails ✤ Help team prioritize the latest set of technical issues ✤ Assist in identifying the problem at the root of several technical issues ✤ Employ one or more mitigation strategies for technical risks ✤ Pull at least one person out of a tempting rabbit-hole
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From PM to TPM
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✤ Structure: Learn the Drupal Basics ✤ Tools: How Development is done ✤ Investigation: How to find the problem
Understanding Drupal
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✤ Dismantle to learn ✤ Stack Exchange, Stack Overflow, Drupal.org ✤ Learn the fine art of Boolean search operators ✤ Get thee to meetups!
Research
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✤ Dive into technical support ✤ Create documentation ✤ Assist during emergencies ✤ Take notes, ask questions, take on tasks
Hands-On Learning
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From Dev to TPM
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✤ Mental shift of what a workday looks like ✤ Keep troubleshooting skills sharp ✤ Develop empathy and interpersonal skills ✤ Verbal Judo (how to verbally de-escalate)
From Developer to TPM
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✤ Communicating clearly, non technically ✤ Document ALL THE THINGS ✤ Balancing thinking time vs talking time ✤ People coaching skills
Dev to TPM Challenges
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Tips on How to Rock as a TPM
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Quick Tips
✤ Clear your inbox before EOD
✤ Understand priorities ✤ Stay close to the code ✤ Own your mistakes and your developers mistakes ✤ Be available, be calm
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More Quick Tips
✤ Double your estimate, both time and money ✤ Know when to ask for help ✤ Be humble, curious and unexpecting ✤ Know when to shut it off
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Trust Your Gut Understand Balance Know How to Read People
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Getting Into the Weeds
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✤ Understanding the problem ✤ Co-create the solution ✤ Write testing criteria to define done ✤ Determine estimate ✤ Check in on developer early
Creating Tasks
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[what is it] User Story: As a <persona>, I want <do something> so that I can <derive a benefit>.
How to Create a User Story
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✤ If you have built it, you will understand how to scope and estimate ✤ If you have spent a long time in Drupal you will have the experience to scope and estimate
Skillful Estimation
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✤ Channels of communication ✤ Development Methodologies ✤ Project management tools ✤ Automated Reminders ✤ Testing, testing, testing
TPM Toolbelt
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Types of Testing
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✤ Intense client situations ✤ Budget / timeline / scope changes ✤ Magic Words ✤ Keep Calm
Firefighters
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Questions?
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Thank you!
Anne Stefanyk Kanopi Studios Jessi Fischer Pantheon
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So How Was It? - Tell Us What You Think
Evaluate this Session https://events.drupal.org/neworleans2016/sessions/becoming-a-tpn