Concessions Leasing at San Francisco International Airport
SFO’s Concession Program SFO's concessions provide the Airport's patrons with quality food, beverage and retail offering, as well as passenger services such as banking, luggage carts and rental cars. Revenue Development and Management (RDM) is responsible for overseeing the operations of the Airport’s Concession Program. RDM develops the concession business opportunities, from construction and facility maintenance to retail concessions and advertising. These opportunities are awarded to companies through a Request for Proposals (RFP) process or competitive bid process.
Who We Are: Cheryl Nashir, Director Nanette Hendrickson, Assistant Manager Retail Team: John Reeb, Frishtah Afifi, Scott Blood, Trevor Brumm, Clarissa Mamaril Food & Beverage Team: Matthew McCormick, Evelyn Reyes-Dizadji, Sharon Perez, Tomasi Toki Services Team: Gigi Ricasa, Sam El Gord Analyst: Karin Yuen Admin Support: Cheryl Chan, Judy Lim, Rosa Perez, Trina Pasion
Concessions Program Calendar Year 2015 Actual Gross Sales Totals: Food and Beverage $218,221,530 Retail $120,616,068 Duty Free $110,932,626 Rental Car $527,654,686 $977,424,910 Additionally, SFO measures performance of concession revenue per enplaned passenger. For FY 2015, SFO’s sales per enplaned passenger was $13.68 (F&B and Retail only) – ranking #3 among domestic large hub airports
Services for Passengers Everything you need for travel is here, including currency exchange, banking services, luggage carts, showers, cell phone rentals, a full-service travel agency, baggage wrapping, expedited access to airport security lines, self service mailers, shoeshine and rental car services.
Terminal 1 Concessions Terminal 1 includes: 11 Retailers 12 Restaurants Approximately 25,881 sq. ft. of concessions space. Retail Food & Beverage
Terminal 2 Terminal 2 Concessions Concessions Terminal 2 includes: Retail 11 Retailers Food & Beverage 11 Restaurants Approximately 29,268 sq. ft. of concessions space.
Terminal 3 Boarding Area E Concessions Terminal 3 Boarding Area E includes: Retail Food & 7 Retailers Beverage (including 2 Pop Ups Retail) 4 Restaurants Approximately 8,921 sq. ft. of concessions space.
Terminal 3 Boarding Area F Concessions Terminal 3 Boarding Area F includes: 24 Retailers 20 Restaurants Approximately 38,806 sq. ft. of concessions space. Retail Food & Beverage
International Terminal Concessions International Terminal includes: 35 Retailers 20 Restaurants Approximately 86,485 sq. ft. of concessions space. Retail Food & Beverage
SFO Food & Beverage program • 69 Dining locations, totaling 85,338 Square Feet. • Approximately 85% are local businesses. Locations being leased, 2016: • Perry’s, Terminal 1 • Buena Vista Café, Terminal 3 • 6 Quick Serve locations, Terminal 3 • Vending, Airport-wide
SFO Retail Program • 92 retail locations, totaling 104,714 Square Feet. • 35,955 Square Feet of duty free Locations to be leased, 2016: Terminal 3 Marketplace Lease, Duty Free, Intl Terminal News and Specialty Retail
Redefining Exceptional
The Terminal 2 Standard Terminal 2 Renovation • Design-build project • Opened in April 2011 • Completed on-time and on budget • 12 Retail locations, 11 Food & Beverage locations • 29,286 sq. ft. of concessions space • Terminal 2 is the highest passenger spend rate terminal in SFO •
Terminal 3 Boarding Area E Renovation Opened January 28, 2014 • Improves passenger experience • 7 Retail (including 2 Pop Ups Retail) locations • 4 Food & Beverage locations • Increased concession space by 8,921 sq. ft. • 100% of Food & Beverage Local. 57% of Retail Local. • Skyline Concessions •
Mission Statement We Provide an Exceptional Airport In Service to Our Communities.
Services Available Tour of Terminals • Historical sales data shared • Overview of Operating at an Airport • Review of winning proposals • Site visit to off-airport locations •
RFP Process • RFP & Draft Lease published • Informational Conference • Proposal Scored by Evaluation Panels • Recommendations for Award to Airport Commission
International Terminal Food & Beverage Leasing Effort RFP issued May 2015, 94 proposals received in November, Leases awarded January 2016 Basic Business Terms: 7 and 10 year terms with options; greater of 6/8/10% and 8/10/12% or MAG; $450 psf minimum investment requirement; local and small business strongly encouraged Existing Program Future Program Locations 20 22 Sales (2015 vs. 2018) $42,471,000 $60,267,000 Rent (2015 vs. 2018) $3,822,000 $6,328,000 Spend Rate $7.11 $8.65 Square Feet 21,678 28,231 Ethnicity of new ownership, based on first year sales: African American 15%; Asian 11%; Caucasian 53%; Hispanic 17%; Middle Eastern 1%. Includes 69% local ownership.
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