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Arkansas Medicaid Provider Annual Billing Workshop Elizabeth Smith Inspector General Mission of OMIG: To detect and prevent fraud, waste, and abuse within the medical assistance program. Medicaid Auditors OMIG (Office of Medicaid


  1. Arkansas Medicaid Provider Annual Billing Workshop Elizabeth Smith Inspector General

  2. Mission of OMIG: To detect and prevent fraud, waste, and abuse within the medical assistance program.

  3. Medicaid Auditors • OMIG (Office of Medicaid Inspector General) • Legislative Audit • DHS (Retrospective Review)

  4. OMIG’s Requirements Program Integrity - To prevent, detect, and investigate fraud, waste, and abuse in the Medicaid Program. Verify whether services reimbursed by Medicaid were properly billed and actually furnished to beneficiaries; Recover improperly expended funds; Report fraud and abuse to US HHS; Refer cases to AG MFCU & law enforcement for criminal prosecution; Recommend and implement changes in the Medicaid program.

  5. Prevent waste in the program • Identify policies needing revision • Implement changes to Medicaid programs Medicaid worker identification number • Impact of EVV legislation •

  6. OMIG Audit Process Who do you audit? New Providers • Previously Audited Providers • Providers Identified through Data Analytics • Providers Identified by Complaint • Previously Unidentified Providers •

  7. OMIG Audit Process Why do you audit? Fraud Hotline Complaints/Tips • Law Enforcement Referrals • Internal Referrals • Corrective Action Plan Compliance Reviews • Data Analytics •

  8. OMIG Data Analytics OPTUM – Fraud Detection System • Provider Spike Detection • Peer Review Analysis and Outlier Identification • Algorithms • Claims Risk Analysis

  9. OMIG Audit Process Field Audit • On-site Review • Conduct Staff and Management Interviews • Audit Scope • OMIG may review claims that are 3 years old • OMIG may review claims that are 5 years old if fraud is suspected

  10. OMIG Audit Process Desk Audit • Off-site Review • OMIG requests records from the provider • The provider must respond to a records request within 14 calendar days • Audit Scope • Identical to field audits

  11. Records Request Authority as Program Integrity Function • Arkansas Medicaid Manual • §142.300 - Conditions Related to Record Keeping • MAINTAIN YOUR RECORDS!!! • Enrollment Contract requirement • §151.000 - Grounds for Sanctioning Providers Subpoena Power and Production of Records • Ark. Code Ann. §20-77-2506

  12. OMIG Audit Process Potential Outcomes No findings • Findings • recoupment • Observations • Non-monetary • Area of Concern • MFCU/Law Enforcement Referral • Credible allegation of fraud-requires temporary • suspension; Possible suspension of performer only

  13. Corrective Action Plans Website steps

  14. Self-Reporting & Self-Disclosure Duty of the Medicaid Inspector General is to: • Develop protocols for efficient self-disclosure • Consider a Medicaid Provider’s good faith as a mitigating factor • Self-Disclosure Protocol on OMIG website • OMIG.Arkansas.gov • Reversing claims-Creates uncertainty regarding questioned claims

  15. Corrective Action Plans • Read the OMIG Report / Findings • Develop a plan of action addressing findings, observations, and areas of concern • Be specific in your steps and procedure • Provide a person/name/position for accountability

  16. Reagan Cook, RN, CPC, CPMA, CPIP Registered Nurse Manager 323 Center Street, Ste. 1200 Little Rock, AR 72201 501-537-1668 Reagan.cook@omig.arkansas.gov

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